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Windward Passage Hotel

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Windward Passage Hotel
Windward Passage Hotel
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633 Reviews from our TripAdvisor Community

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Showing 605: English reviews
Texas
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed yesterday NEW

We have stayed here in 2009, 2015, and again in 2016. I'm sure that we will stay here again in May 2017 out of convenience since the hotel is only a block from the CA ferry docks. Since our flight usually arrives in St. Thomas after the last ferry to the BVI, we spend the night at the Windward Passage... More 

Helpful?
Thank NativeTexans
2 reviews
2 of 5 stars Reviewed 1 week ago

I have been in many places, this hotel was one of the worth hotel not clean, staff not friendly , rooms need to upgrade what you see it's not what you get. I will not ever recommend . We as two women traveling didn't feel safe by ourselves. Did request an ocean view they said oh nothing is available but... More 

Helpful?
Thank Bassema Z
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking the time to submit your review. The person you spoke to was correct this is a slow time for the hotel however we are in the process of remolding all of the Ocean view bathrooms. All ocean view rooms were occupied. Your comments have been shared with our management staff. Regards, Guest Relations More 

Travelers are raving about these Charlotte Amalie hotels

Atlanta, Georgia
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Started out taking 45 minutes to check in with two ladies working the desk. Neither of them friendly. Slowest month of the year they didnt have any rooms available facing the ocean and the prices were very high for a dump. Staff told me they had 20 rooms used. The room was poor as well. The lighting was terrible. Small... More 

Helpful?
Thank dan o
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking the time to submit your review. The front desk clerk was correct all ocean view rooms were occupied because we are in the process of remolding all Ocean View bathrooms. Your comments have been shared with our Management Staff. Regards, Guest Relations More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very welcoming ,clean friendly place. Staff were very helpful with finding varios things. The room i had was very clean and quiet The pool is stunning and the bar staff are amazing. I deffinatly recomend staying here ....

Helpful?
Thank Bichodabug
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for your kind words! Your comments have been shared with our staff. Guest Relations More 

Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Windward Passage Hotel really needs an upgrade. The pictures posted are misleading. The rooms are dated, muggy, and have a pest control issue. If you prefer modern amenities for your hotel visit in St.Thomas, Windward should be a last option. With the hotel being in town - it gets loud. We had the "ocean view" room on the 2nd floor.... More 

Helpful?
Thank Michael M
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking the time to submit your review. Your comments have been shared with our Management Staff. Guest Relations More 

Modesto, California, United States
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Okay, before you judge this hotel you need to know this was probably a very luxurious hotel in its day. The good news is they are beginning to update each room which may satisfy those patrons that grimace if a property begins to look its age-and it is looking its age. We arrived ST. Thomas a day earlier to make... More 

Helpful?
Thank McKayFamilyFun
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you so much for your kind words. Your comments have been shared with our entire staff! Guest Relations More 

Miami, Florida
Level Contributor
117 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms were average. The hotel staff were somewhat lackadaisical, and didn't seem to care whether we were there or not. The only reason to stay at this hotel in my opinion is that it is a very short walk to the ferry terminal, and easy for an early morning ferry to other islands.

Helpful?
Thank The_Traveller954
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking the time to submit our review. Your comments have been shared with our Management Staff. Guest Relations More 

A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago via mobile

This place has seen better years! The courtyard bar was interesting and staff was friendly but wine selection was null. And when I went into use the restroom, I passed the dining room; it was bizarre--like dinner time at a rest home with the big TV on in the corner. Everything about this hotel needs updating!

Helpful?
Thank A TripAdvisor Member
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking the time to submit your review. Your comments have been shared with our Management staff. Guest Relations More 

Wollongong
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights before boarding a cruise ship. Very basic accommodation and very much in need of a revamp. Nice view across the water but can be a little noisy with the seaplanes taking off and landing out the front. Location is sort of far from restaurants or shops, and I quickly learned that walking around after dark... More 

Helpful?
Thank jjt327
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking the time to submit your review. Your comments have been shared with our Management Staff. Guest Relations More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The first day we arrived, the bell hopper was helpful showed us the room before we stayed there, he was a funny guy and went above and beyond for us. The rooms were clean, The food was decent. The second floor grounds were beautiful which was the pool area. The best part of my stay was Jaun the bartender, he... More 

Helpful?
Thank Tammy M
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for your kinds words, Juan is an asset to our hotel. Your comments have been shared with our GM. Thank you and we look forward to your next stay! Guest Relations More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Windward Passage Hotel is truly your bargain in paradise. We are perfect for business travelers and the ideal choice for short stays and shopping trips. Centrally located, overlooking the picturesque Charlotte Amalie harbor, we are within walking distance of the major downtown shopping district and an even shorter walk away from the ferry and seaplane docks for transit to nearby islands. Transfer to the beaches is convenient for all our guests, so they miss out on nothing on our tropical island. Our Ocean View Rooms boast a breath-taking view of the harbor and our staff is courteous and friendly. We are constantly updating and improving our facilities to serve you better. You are welcome to stop by and pay us a visit. ... more   less 

Additional Information about Windward Passage Hotel

Address: Veterans Drive | Waterfront, Charlotte Amalie 00804, St. Thomas (Formerly Holiday Inn)
Location: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: $139 - $682 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Windward Passage Hotel 3.5*
Number of rooms: 151
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Also Known As:
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas, U.S. Virgin Islands
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