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Frenchman's Reef & Morning Star Marriott Beach Resort

4,425 reviews
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Traveler (2694)
Pool & Beach (629)
Room & Suite (513)
Overview
  • Excellent39%
  • Very good32%
  • Average17%
  • Poor8%
  • Terrible4%
Travelers talk about
“morning star”(547 reviews)
“frenchman's reef”(651 reviews)
“aqua terra”(215 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star Hotel
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Reviews (4,425)Write a Review
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1,671
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All reviewsmorning starfrenchman's reefaqua terrahavana bluethe main hotelharbor wingsunset grillrum barswim up baradventure centermain poolinfinity poolnight kayakinggarden viewst thomastennis courtscoco joe's
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2,251 - 2,255 of 4,365 reviews
Reviewed December 28, 2014

My husband and I had a great deep tissue massage with Cassie and Lisa. Upon reserving and check in you are told that you are more than welcome to use their private pool area and hot tub until 9 pm . However, the resort's main...More

2  Thank MFMaven53
Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded December 31, 2014

Dear MFMaven53, Thank you for the four stars! This is very good feedback. We are lucky to have some wonderful massage therapists and stylists working with us and I will let Cassie and Lisa know they were among them. During our property remodel, we designed...More

Reviewed December 28, 2014 via mobile

We pulled up and were 'wowed' right away. It's just beautiful. Dinner when we got there - 3 families told us to go elsewhere as they took 2-3 hours for dinner. It's Christmas week - it will be busy - staff up!!!! Lunch the next...More

3  Thank Gerald K
Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded December 31, 2014

Dear Gerald K., Thank you for taking the time to review your experience at Frenchman’s Reef. We love to hear when guests are ‘wowed’! Beyond your initial great impressions, I do regret the dining service issues you mentioned. I appreciate you bringing those to my...More

Reviewed December 27, 2014

This hotel is absolutely fantastic. We booked this place a little over a month before we wanted to stay, which meant that looking for hotels was a total pain. Because this hotel has around 500 rooms (the most on the island) we were able to...More

5  Thank A S
Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded December 29, 2014

Dear Amrita S., We're so glad we were able to be there for you, when looking for quality accommodation on St. Thomas. Your comments will be read out at our next staff meeting as they were so thoughtful and kind. With all the amenities and...More

Reviewed December 26, 2014

---The Good--- Let's start with the good because this is what really matters with choosing this location. Beaches: All I have to say is that the Beach on the property was perfect. The sand was clean and soft, the waves were not too large and...More

3  Thank Yrod360
Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded December 29, 2014

Dear Yrod360, Thanks for being a valued guest and for this thoughtful feedback of your experience. It assists us in understanding the particular amenities and qualities of the experience that are most important to guest satisfaction. We're naturally disheartened by the shortcomings you've identified here,...More

Reviewed December 26, 2014

I was a little nervous about booking a stay here because of some of the reviews that I read. But our family had a great stay! I would easily recommend this hotel. The beach was beautiful. The resort fee include use of body boards, kayaks,...More

5  Thank drsoccermom
Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded December 29, 2014

Dear Drsoccermom, It's such a pleasure to have welcomed your family as our guests and to hear that your overall experience was worthy of recommending. We thank you for sharing these sentiments, along with examples of the amenities you found pleasing. It’s so much fun...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Beachfront
Free Internet
Free Parking
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Meeting Rooms
Dry Cleaning
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Tennis Court
Bar/Lounge
Hot Tub
Outdoor pool
Details
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveler (2694)
Pool & Beach (629)
Room & Suite (513)
Dining (179)
Amenities (45)
Business Center & Event Rooms (8)
Family and Play Areas (5)
Questions & Answers
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Sarah D
January 26, 2018|
AnswerShow all 2 answers
Response from Renee B | Reviewed this property |
Yes you can. All beaches in STT are public; however, a resort CAN block access thru their private property. (most don't) At Morning Star, there is a bar, and a restaurant, with beach-front access. Caution: due to hurricane... More
0
Votes
Sarah D
January 26, 2018|
AnswerShow all 5 answers
Response from Beechlanders | Reviewed this property |
I'm not sure about this.... It would be best to check with the hotel. Hope you enjoy your trip!
1
Vote
chasachana
September 10, 2017|
AnswerShow all 2 answers
Response from oahuhaole619 | Reviewed this property |
I too looked at their website and all I could see was that they are closed due to Irma. I'd really like to know how the "Professor"( ferry boat driver between hotel and town) did on his live aboard in the harbor. Hope all... More
0
Votes
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Room Tips
"If staying by the beach get a room with a sea view."
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"Higher floor. less noise."
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"Not sure if the rooms will be the same after they rebuild but the Harbor View rooms were not great..."
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"Once the rebuilt, choose a room on the 8th floor facing the pool"
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