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Frenchman's Reef & Morning Star Marriott Beach Resort

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Traveler (2718)
Pool & Beach (637)
Room & Suite (513)
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Overview
  • Excellent40%
  • Very good31%
  • Average17%
  • Poor8%
  • Terrible4%
Travelers talk about
“morning star”(546 reviews)
“frenchman's reef”(649 reviews)
“aqua terra”(214 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
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Reviews (4,423)
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1,672
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2,221 - 2,225 of 4,363 reviews
Reviewed January 6, 2015

I just finished a weeklong stay at the Marriott Frenchman's Reef and would like to try to provide an honest review from the standpoint of a Marriott Lifetime Platinum Member. I typically spend 100+ nights at Marriott properties each year for both business and leisure...More

8  Thank Scott M
Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded January 7, 2015

Dear Rynocc23, We appreciate you taking the time to share your honest feedback with our leadership team. Guest reviews are an important part of understanding the specific areas where we are succeeding and where we need to improve. Thank you for sharing your satisfaction with...More

Reviewed January 6, 2015

So much bad to say that I don't even know where to begin. And if you read any of my reviews, I'm not usually negative, can overlook a few things because that's just part of traveling, but not this time. We were only at this...More

3  Thank Jill0425
Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded January 7, 2015

Dear Jill0425, Thank you for posting this review and sharing your feedback on what appears to be a terrible experience at our hotel. First, please let me apologize for any delays or inconvenience with check-in. All shuttles and taxis arrive at Frenchman’s Reef. Since Morning...More

Reviewed January 6, 2015

I recently stayed at the Marriott Frenchman's Reef & Morning Star Beach Resort on a business trip. The location was extremely convenient to Charlotte Amalie, it offered a number of restaurants and amenities for the business and vacation traveler alike. The fitness center was very...More

2  Thank Frank G
Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded January 7, 2015

Dear Frank G., Thank you for recommending Frenchman’s Reef for business and leisure travelers. It’s an honor to hear we succeeded in providing all the comforts you needed to get your business taken care of and relax during your down times. We look forward to...More

Reviewed January 6, 2015

This property is clean, fresh and very pleasant. St.Thomas is crowded and not an ideal Caribbean holiday, however, it provides an excellent jumping off point to surrounding islands, cruises and more. Frenchmens Reef feels a bit out of the hubbub of St Thomas and as...More

Thank Nancy V
Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded January 7, 2015

Dear Nancy V., Thank you for calling attention to the clean, fresh and pleasant resort atmosphere we provide our guests. We’re glad you enjoyed your stay with us. The island does make a great home base for exploring St. John and the British Virgin Islands....More

Reviewed January 5, 2015 via mobile

There are simply too many issues to list, but some highlights include my husband and I having to sleep in separate double beds for the first half of our stay because they overbooked King rooms (despite the fact that we were here for a conference...More

4  Thank Sage R
Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded January 7, 2015

Dear Sage R., Thank you for sharing your experience with us. Since there is always a delay in reviews being published, I sincerely hope we were able to communicate with you and your husband before you left. I truly regret you encountered some challenges with...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Beachfront
Free Internet
Free Parking
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Meeting Rooms
Dry Cleaning
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Tennis Court
Bar/Lounge
Hot Tub
Outdoor pool
Details
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveler (2718)
Pool & Beach (637)
Room & Suite (513)
Dining (180)
Amenities (45)
Business Center & Event Rooms (8)
Family and Play Areas (5)
Questions & Answers
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dbj321
March 20, 2018|
Answer
Response from Mark F | Reviewed this property |
The time-share Frenchman’s Cove is, but no, Frenchman’s Reef and Morning Star are scheduled to remain close until sometime in 2019. :(
0
Votes
Sarah D
January 26, 2018|
AnswerShow all 2 answers
Response from Renee B | Reviewed this property |
Yes you can. All beaches in STT are public; however, a resort CAN block access thru their private property. (most don't) At Morning Star, there is a bar, and a restaurant, with beach-front access. Caution: due to hurricane... More
0
Votes
Sarah D
January 26, 2018|
AnswerShow all 5 answers
Response from Beechlanders | Reviewed this property |
I'm not sure about this.... It would be best to check with the hotel. Hope you enjoy your trip!
1
Vote
Room Tips
"If staying by the beach get a room with a sea view."
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"Higher floor. less noise."
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"Not sure if the rooms will be the same after they rebuild but the Harbor View rooms were not great..."
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"Once the rebuilt, choose a room on the 8th floor facing the pool"
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