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The Ritz-Carlton, St. Thomas

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The Ritz-Carlton, St. Thomas
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772 Reviews from our TripAdvisor Community

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Showing 752: English reviews
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I will start off by saying that my family and I are premium travelers and often stay at Banyan Tree, Rosewood, Four Seasons and Ritz. We also have young kids both 7 and under and we often look to marry first class resorts with fun activities/offerings for the whole family. We alway stay in 1 bedroom suites on the we... More 

Helpful?
4 Thank Brannex
Austin, Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent 7 nights at the Ritz-Carlton ,St. Thomas in July. The resort is beautiful and well maintained. The rooms are nicely appointed and the beds are comfortable. We were most impressed by the staff. We had club level access and the staff working the club during meals were extremely nice -- I specifically remember Debora and Corinthia. The staff... More 

Helpful?
2 Thank Deborah C
Kannapolis, North Carolina
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The grounds are beautiful and the staff is lovely. you can tell a lot of work has been done on scripting and service standards with the team. as ritz reward members, they gave us a complimentary upgrade to oceanfront and the views are spectacular. the pool grill has great flatbreads, pricey though. for 700/night overall the food was just good... More 

Helpful?
1 Thank ktk002
STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear ktk002, Thank you for your review, and for your compliments about our resort, especially regarding our team of Ladies and Gentlemen. These are always my favorite comments to read. I’m so happy to see that you also enjoy our sister property in Grand Cayman. Here in St. Thomas, we’re fortunate to have a fantastic reef right here in Great... More 

Morton
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful beach and views. Exceptional staff that seem to want to please. Food is expensive but not unexpected as it is The Ritz. We had a great time and would not hesitate to return. They acknowledged a milestone birthday with cake and champagne in our room which was a very pleasant surprise.

Helpful?
1 Thank LAS10
Marlton, New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Awesome place and everyone was extremely friendly, professional and courteous! Great place to vacation! Great food and plenty of activities to do at the hotel beach from snorkeling to sailing!! The hotel staff was excellent and if you had to ask for anything they provided it quickly and with a smile every time!! Would definitely recommend staying at the Ritz... More 

Helpful?
Thank Joe D
Chicago
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Beautiful location, lovely grounds. Have stayed twice, once in the hotel (standard rooms were not huge, but beautiful view), once in a 2 bedroom villa. All in all a very nice place to unwind and enjoy St Thomas. The grounds are luxurious with several pools...although no pools have the typical amenities for kids (slides, etc). It's a bit too upper... More 

Helpful?
Thank wchase44
Front Royal, Virginia
Level Contributor
111 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

My husband and I chose to stay here for a few nights to celebrate our 10 year anniversary. We were welcomed witha bottle of champagne and chocolates in our room, which was very nice. The main building has beautiful views overlooking the bay and pool. Our building was 2 over from the main lobby, which was a convenient walk away... More 

Helpful?
2 Thank luvgreece
Toledo, Ohio
Level Contributor
201 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
3 of 5 stars Reviewed 1 week ago

If you don't normally stay at hotels such as the Ritz-Carlton then this is a very good hotel. However, those of us who travel and stay extensively at a Ritz-Carlton, Park Hyatt, Intercontinental, or St. Regis hotel may find the Ritz-Carlton in St. Thomas to be an average resort hotel. Staff was friendly and laid back. At times, a little... More 

Helpful?
3 Thank planetraincar
STTRZGM, Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear planetraincar, Thank you for your review and for sharing your experience at our beautiful resort. I’m pleased that you enjoyed your room, view and our Club Lounge, which I agree is a wonderful addition to a stay at our resort. Unfortunately, complimentary upgrades are not offered, which isn’t a policy of our resort, but rather the brand in general.... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Ahhhh! Relax and Enjoy this resort nestled on the beautiful island of St. Thomas overlooking St. John's. Make sure to take the catamaran excursion to St. John's on Lady Lynsey. We have been here several times and never disappointed.

Helpful?
Thank Mary L
New York City, New York
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

The good: - Excellent bathroom - They honoured the Amex Fine Hotels & Resorts agreement (free upgrade, breakfast, etc) - Nice, spacious room - Champagne and a cake as we were celebrating a birthday, which was lovely - The staff are excellent - The breakfast is pretty good - Really great guy working at the bar on the residence side,... More 

Helpful?
2 Thank prbstars
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled within a 30-acre beachfront estate, The Ritz-Carlton, St. Thomas blends classic European elegance with warm Caribbean hospitality. The resort overlooks sparkling turquoise waters and white sand beaches on the eastern tip of the island along Great Bay and with views of St. John. 180 Guestrooms each have private balconies, Caribbean-inspired decor and views of the Caribbean Sea and tropical surroundings. Other features include a full service spa and salon, 24-hour fitness center, a Club Level with private concierge and complimentary food and beverage presentations, infinity pool, a beach and aquatic center with ample complimentary water sports, and four restaurants for gourmet dining and personalized service. ... more   less 

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802-1010, St. Thomas
Location: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range: $348 - $1,403 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Hotel Style:
#2 On the Beach Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
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