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      The Ritz-Carlton, St. Thomas

      1,042 Reviews
      #4 of 22 Hotels in St. Thomas
      6900 Great Bay | U.S. Virgin Islands, 00802, St. Thomas
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      7/30/2017 7/31/2017
      $719
      $619
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      All photos (732)
      Full view
      Certificate of Excellence
      Traveler (682)
      Pool & Beach (119)
      Room & Suite (98)
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      Overview
      4.5
      1,042 reviews
      • Excellent64%
      • Very good24%
      • Average8%
      • Poor2%
      • Terrible2%
      Travelers talk about
      “club level” (87 reviews)
      “water sports” (61 reviews)
      “lady lynsey” (42 reviews)
      Free Wifi
      Free Parking
      Breakfast Buffet
      Air Conditioning
      Beachfront
      Pool
      Non-Smoking Hotel
      Restaurant
      Room Service
      Suites
      Poolside Bar
      Fitness center
      Concierge
      Spa
      Wheelchair access
      Business Center
      Dry Cleaning
      Tennis Court
      Babysitting
      Private Balcony
      5.0 Star Hotel
      All hotel details
      Offers from The Ritz-Carlton, St. Thomas
      Special Offer: Save up to 30%
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      Rooms
      Jul 30Jul 31
      |
      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (1,042)
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      1 - 5 of 1,014 reviews

      Reviewed yesterday via mobile
      Awesome time at the Ritz

      We had an awesome time at the Ritz! We stayed in the club/resort portion of the property. The staff was soooo friendly and helpful!! The grounds we so beautiful and well maintained! The view from our third floor balcony of the bay was something we...More

      Thank Joe Y
      Reviewed yesterday
      Loud AC

      The negatives first, because I could go on and on about how great the Ritz is, especially because other than the Marriot its the only 5 star resort on St. Thomas. We booked a 1 bedroom, 2 bath Oceanfront for 11 days. The room was...More

      1  Thank Heather B
      Reviewed 4 days ago
      Ritz Carlton Hotel July 2017

      The staff was excellent at The Ritz Carlton in St. Thomas. The beach was good not great. The sand on the beach is soft, but once in the water it is rocky and there is a lot of sea grass. There is a $78 resort...More

      2  Thank Rob K
      Reviewed 6 days ago
      Could've been better

      We just came from our stay at the property for two nights. Carl from the Front Desk was so nice and friendly our room was ready early. The guys from the concierge are so special with us and very attentive. Our room was amazing with...More

      1  Thank Keny1
      Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded yesterday

      Dear Keny1, Thank you for your review and for staying with us at our beautiful resort. I'm pleased that you loved your room and the view, and I'm sorry we couldn't grant you a later check out. We always do our best when guests request...More

      Reviewed 6 days ago
      Not Ritz Carlton Quality

      The Ritz Carlton brand has a reputation for great service and a consistent, beautiful product. The Ritz Carlton St Thomas stops short of these expectations. Service is spotty - sometimes too excessive to the point of annoyance, most of the time lacking as if the...More

      2  Thank zlshumway
      Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 3 days ago

      Dear zlshumway, Thank you for your review and for joining us at The Ritz-Carlton, St. Thomas. I'm pleased that you were happy with the execution of the wedding you attended. Indeed, it was an event that our team was very excited about hosting. And I'm...More

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      About
      Awards & Recognition
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Room Service
      • Restaurant
      • Fitness Center with Gym / Workout Room
      • Beachfront
      • Bar/Lounge
      • Spa
      • Free Parking
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Room Service
      • Business Center with Internet Access
      • Children Activities (Kid / Family Friendly)
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Babysitting
      • Free Parking
      • Breakfast Available
      • Room amenities
      • Air Conditioning
      • Things to do
      • Pool
      • Restaurant
      • Fitness Center with Gym / Workout Room
      • Bar/Lounge
      • Spa
      • Hot Tub
      • Tennis Court
      Details
      • Price range
      • $422 - $1,647 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #3 Top resorts Hotel in St. Thomas
      • #3 Luxury Hotel in St. Thomas
      • #3 On the Beach Hotel in St. Thomas
      • #4 Spa Hotel in St. Thomas
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms
      • Number of rooms
      • 180
      • Reservation Options
      • TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Prestigia, Travelocity, TravelUp, Expedia, getaroom.com, Cheap Tickets, Hotwire, Cancelon, TripOnline SA, Evoline ltd and HotelQuickly so you can book your The Ritz-Carlton, St. Thomas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
      • Location
      • Caribbean >
      • U.S. Virgin Islands >
      • St. Thomas
      • Also Known As
      • Ritz-Carlton St. Thomas Hotel St. Thomas ,
      • St. Thomas Ritz-Carlton ,
      • The Ritz-Carlton, St. Thomas U.S. Virgin Islands
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      Add Photo Photos
      All photos (732)
      Full view
      Traveler (682)
      Pool & Beach (119)
      Room & Suite (98)
      Dining (30)
      Hotel & Grounds (466)
      Bathroom (11)
      Family and Play Areas (4)
      Business Center & Event Rooms (4)
      Nearby
      Sponsored by:
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      Ask a question
      Questions & Answers
      See all 160 questions
      Keny1
      July 7, 2017|
      Answer Show all 2 answers
      Response from STTRZGM | Property representative |
      Good evening and thank you for your question. While we keep our facilities for the exclusive enjoyment of our resort guests, we do offer day passes based on availability. Guests are also welcome to all of our restaurants for... More
      0
      Votes
      Vanessa H
      July 4, 2017|
      Answer Show all 5 answers
      Response from JazzMusic | Reviewed this property |
      Hi Vanessa - There was no sewer stench when we were there. I have a really good sense of smell. However, we weren't focused on that and unfortunately you will be.
      1
      Vote
      tropicalia
      July 1, 2017|
      Answer Show all 3 answers
      Response from STTRZGM | Property representative |
      Good afternoon and thank you for your question. There are parts of our beach that are sandy, and parts that are a bit rockier due to the reef in our bay (in the photo, you can see the reef off to the right where the waves... More
      0
      Votes
      Room Tips
      "Eugenia room 647 has views overlooking the property and Bay"
      Read review
      "Request a high floor ocean view room."
      Read review
      "Ask for Kendra!!"
      Read review
      "There's never a bad view, even when you choose Resort View, you can still get a view of the ocean and the..."
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