We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton

Visit hotel website
Traveler (751)
Pool & Beach (127)
Room & Suite (118)
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
Dec 23Dec 24
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from $599.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all St. Thomas hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "68f3d7866d3d4d42b7951b8e0addcd04", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":149038,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109230114],"additionalContentIds":[],"pollCount":0,"checkin":{"day":23,"month":12,"year":2018},"checkout":{"day":24,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":599,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"68f3d7866d3d4d42b7951b8e0addcd04","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":599,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":599,"highestMetaPriceDisplay":-1,"hotelName":"The Ritz-Carlton","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjY4ZjNkNzg2NmQzZDRkNDJiNzk1MWI4ZTBhZGRjZDA0IiwiQUlLIjoiODA4MWQ3YmM0MjU4NDcxOGFmZDcxZjA4ZGY5YTU1NDUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "12/23/2018", "checkOut": "12/24/2018", "lowestPrice": "$599", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109230114":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
About
  • Excellent61%
  • Very good24%
  • Average9%
  • Poor3%
  • Terrible3%
Certificate of Excellence
Nestled within a 30-acre beachfront estate, The Ritz-Carlton blends classic European elegance with warm Caribbean hospitality. The resort overlooks sparkling turquoise waters and white sand beaches on the eastern tip of St. Thomas in the Virgin Islands, along Great Bay and with views of St. John. 180 Guestrooms each have private balconies, Caribbean-inspired decor and views of the Caribbean Sea and tropical surroundings. Other features of our beach resort in St. Thomas include a full service spa and salon, 24-hour fitness center, a Club Level with private concierge and complimentary food and beverage presentations, infinity pool, a beach and aquatic center with ample complimentary water sports, and four restaurants for gourmet dining and personalized service.
Read more
Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Free Parking
Wheelchair access
Bar/Lounge
Free High Speed Internet (WiFi)
Show more
Room features
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Good to know
HOTEL STYLE
Great View
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals
Location
Full view
Getting there
Charlotte Amalie Harbor Seaplane Base7 mi
Cyril E. King Airport8 mi
See all nearby hotels
Nearby restaurants
See all nearby restaurants
Nearby attractions
See all nearby attractions
Reviews (1,106)
Filter reviews
1,077 results
Traveler rating
656
259
101
33
28
Traveler type
Time of year
LanguageEnglish
More languages
656
259
101
33
28
Show reviews that mention
All reviews club level lady lynsey sails restaurant water sports coconut cove beautiful property golf cart paddle boards nespresso machine hobie cats turn down service blue water bottle of champagne st john virgin gorda infinity pool resort fee
FilterEnglish
Updating list...
1 - 5 of 1,077 reviews
Reviewed 3 weeks ago

This is our 3rd time at this Ritz. We love it. The service, the rooms, the area, all of it. It is true that they are in some areas in the middle of construction. There was a hurricane if you will recall and they are...More

2  Thank elizabethlascheid
Response from Andrea B, Manager at The Ritz-CarltonResponded 1 week ago

Dear Mrs. Lascheid, Thank you for your review and understanding our of current state. We hope you return for a 4th stay when we re-open our luxury resort next year. Please contract us prior to your next visit.

Reviewed 3 weeks ago

The booking will simply state that there are some repairs happening during off hours due to the hurricane damage. However, this is major renovation and Marriott should have closed down this property and noted that it was inoperable until renovations were completed. I definitely understand...More

2  Thank Helen O
Response from Andrea B, Manager at The Ritz-CarltonResponded 1 week ago

Dear Helen, Thank you for your review. We are highly disappointed that we were not able to meet your expectations. The property is currently operating with limited services as we renovate to re-open as a luxury resort in 2019. We hope to have another opportunity...More

Reviewed October 25, 2018

They are still charging Ritz prices for basically a place to crash. We paid $369/night before tax. We got to the hotel and wandered around with our luggage for like 10 minutes because the signs to find check in were weird and confusing. Check-in was...More

7  Thank TravellingGirl55
Response from Andrea B, General Manager at The Ritz-CarltonResponded 4 weeks ago

Dear Travelling Girl 55, Thank you for taking the time to write a review. We apologize that your experience with us did not meet your expectations. We will review the details of your stay with our operations team for improvement.

Reviewed October 23, 2018

Room was okay view not that great for how many people were staying at the hotel. I am a platinum member and was not given an option for a room upgrade or to a better view room. Place was under construction and more workers then...More

2  Thank kraftyone001
Response from Andrea B, General Manager at The Ritz-CarltonResponded 4 weeks ago

Dear Kraftyone, Thank you for taking the time to write a review of your stay with us. At this time we are unable to provide the standard benefits associated with your membership level. This information will be reviewed as we look to improve the quality...More

Reviewed September 28, 2018 via mobile

This review was supposed to be entitled, Don’t Come They aren’t Ready. And in some ways they aren’t. There are three uninhabitable buildings, one restaurant, no concierge, more workmen than employees but...the employees are amazing. Our first room was not great, the “ocean view” wasn’t,...More

8  Thank wmsc
Response from STTRZGM, General Manager at The Ritz-CarltonResponded October 2, 2018

Dear WMSC, Thank you for taking the time to write about your experience. Please accept our apologies for not meeting your expectations. As you mentioned certain areas of the resort are under renovation. We look forward to the completion of the renovation as we further...More

View more reviews
Questions & Answers
Ask a question
surpriselady
November 24, 2018|
Answer
Response from elizabethlascheid | Reviewed this property |
You can call them, but I don't think so.
0
Votes
Courtney L
August 27, 2018|
AnswerShow all 2 answers
Response from Maria Paula C |
Hola! Actualmente estoy acá, en el Ritz q está en remodelación. La habitación 10 puntos, baño excelente. El gym funciona ok, la piscina magnifica y con reposeras. Solo hay 1 piscina habilitada. Todo el tiempo hay personas... More
0
Votes
Google Translation
Room Tips
"Choose a different hotel"
heleno52
3 weeks ago
Read review
"Don't go until Spring 2019"
charlid999
Sep 4, 2018
Read review
"No bad views...."
313michellen
Feb 19, 2018
Read review
"Building F was great."
robbys722
Sep 13, 2017
Read review
Show More 
PRICE RANGE
$354 - $671 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton st. thomas hotel st. thomasst. thomas ritz-carlton
LOCATION
CaribbeanU.S. Virgin IslandsSt. Thomas
NUMBER OF ROOMS
180
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing