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The Palms, Turks and Caicos

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Traveler (709)
Room & Suite (218)
Pool & Beach (199)
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Overview
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“plunge bar”(7 reviews)
“grace bay”(66 reviews)
“junior suite”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
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Rooms
Jun 9Jun 10
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1 room, 2 adults, 0 children
Standard Room
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Reviews (649)
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616 results
Traveler rating
467
103
29
8
9
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LanguageEnglish
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467
103
29
8
9
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All reviewsplunge bargrace bayjunior suitebeach barbeautiful resortomelette stationpool staffshore clubbreakfast was includedwelcome drinkspa treatmentsturn down servicerelaxing staybeach attendantsspecial shoutfitness centerother resorts
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1 - 5 of 616 reviews
Reviewed yesterday via mobile

Free breakfast in the morning is in a beautiful little garden and the food is great and there are plenty of options. They make you omelettes, and the buffet is full of eggs, bacon, fresh fruits, oatmeal, bagels, pastries, lunch meat, yogurt, juices, coffee, and...More

Thank Cheryl M
Reviewed 3 days ago

My girlfriend and I recently stayed at the palms. Overall we really enjoyed our trip and the Palms was very nice. Our room was super nice, a one bedroom suite oceanfront. It was a very large suite, which was well decorated. It was a corner...More

Thank pjo
Response from Jeff M, General Manager at The Palms, Turks and CaicosResponded 2 days ago

Dear pjo, Thank you for your thorough review. Walson and our butlers act as best friends and are always ready to assist. We are thrilled that you made your way off the beach to our award winning spa. We have noted your comments about the...More

Reviewed 3 days ago via mobile

Upon arriving at The Palms we were greeted with a cold towel and a refreshing drink, shortly after that we were given a brief tour of the resort and then began the in room checkin. Everything just seemed to flow perfectly! Our butler Jerome was...More

Thank Joseph L
Response from Jeff M, General Manager at The Palms, Turks and CaicosResponded 2 days ago

Dear Joseph L, Thank you for your review. We always strive for perfection and nice to know we accomplished that for you. Jerome and all our staff do really care about our guests' happiness. We will be waiting for you to return.

Reviewed 3 days ago via mobile

we loved everything. the room was super nice. the resort was nice. very quiet. relaxing.. very few kids. very clean. Fitzroy in the garden breakfast area was very friendly and nice. we felt spoiled the whole time. the only reason I didn't give 5 stars...More

Thank sherilmcc
Response from Jeff M, General Manager at The Palms, Turks and CaicosResponded 2 days ago

Dear sherilmcc, Thank you for your review. We are quite pleased that you felt spoiled throughout your stay. You should have been just as spoiled in the restaurant. We will address the issue that you cited. If you feel need to be spoiled, please come...More

Reviewed 4 days ago via mobile

Rosita took care of cleaning our room. She was thorough and very pleasant. She made a towel flower 🌺 bouquet for me for Mother’s Day and left a nice note. My husband and I really enjoyed our stay at the Palms. Jerome the butler was...More

Thank Karen S
Response from Jeff M, General Manager at The Palms, Turks and CaicosResponded 3 days ago

Dear Karen S, Thank you for your review. Rosita and all of our staff are always looking for ways to make ours guest's stays with us more special. Please return again next year to celebrate Mother's Day.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Free Parking
Hotel Amenities
Room Service
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Business Center with Internet Access
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$502 - $1,442 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Providenciales
#13 On the Beach Hotel in Providenciales
#15 Luxury Hotel in Providenciales
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
$502 - $1,442 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Providenciales
#13 On the Beach Hotel in Providenciales
#15 Luxury Hotel in Providenciales
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
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Traveler (709)
Room & Suite (218)
Pool & Beach (199)
Dining (107)
Amenities (206)
Business Center & Event Rooms (17)
Questions & Answers
Ask a question
MikeDiana B
April 10, 2018|
Answer
Response from Cluz |
Kids
0
Votes
JHerd3
April 5, 2018|
Answer
Response from sabrinamai | Property representative |
Yes, there is a shuttle every hour and you can dine and shop at the other properties but unfortunately you can not use the pool or the amenities.
0
Votes
NeeR_RG
April 5, 2018|
AnswerShow all 2 answers
Response from sabrinamai | Property representative |
Good morning. 1) A list is maintained of trained babysitters and reserved based upon availability and minimum of 24-hour advance notice. Once reserved and confirmed, cancellations within 6-hours of booking will be assessed... More
0
Votes
Room Tips
"If you can afford a one-bedroom suite then do it, you won't be disappointed."
Read review
"It's all good. I had one of the worst rooms at the resort (ground floor, facing the breakfast..."
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"Junior suite is large and has a nice patio."
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"Upper floors are better. Garden view rooms are quiet."
Read review
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