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The Palms, Turks and Caicos

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The Palms, Turks and Caicos
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244 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Gladwyne, Pennsylvania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Can't say enough about the warm, friendly staff at the Hotel. Going 'out of the way' to help with them is the norm. All the amenities are 5 Star but what differentiates The Palms is their staff. Whether it was the beach side staff to set up the beach chairs, the pool staff, or the Concierge, a total 125% effort... More 

Helpful?
Thank Viren K
sabrinamai, Executive Assitant Manager at The Palms, Turks and Caicos, responded to this review

Dear Viren K. Thank you for your "5 Super Stars "review! We are so happy that your stay at The Palms was a pleasant one and thanks for the compliments on our amenities and staff! Our Head Concierge Ariker is dedicated to make every stay very special. We take care of our guests like family and we're looking forward to... More 

Montreal, Canada
Level Contributor
390 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed 1 week ago

We ended up staying at The Palms at the same time as a company (not ours) sent all their top sales agent...with their kids, so I believe it was much louder an busier than it normally would have been. This hotel has a shuttle from the airport, don't be fooled into taking the paid taxi fare by airport employees who... More 

Helpful?
1 Thank Rob B
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Rob B. Thank you for your review. We are pleased to hear that you enjoyed your stay with us. It was a pleasure to have you as a guest and we look forward to welcoming you back next year! More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The property and the beach were amazing, The service could be upgraded a few notches tho. Almost had resort to ourselves , the vacationers that we did meet were very enjoyable. Ready for a third visit. Although restaurants are located on property they're a bit pricey. Please explore other options , like the lobster extravaganza at Pelican Bay. The breakfast... More 

Helpful?
3 Thank Beach-gasm
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Beach-gasm, Thank you for your review of your stay at The Palms. We are so proud of our location on Grace Bay Beach and our resort is a great place to relax. We are thrilled that you continue to choose The Palms your preferred hotel in Providenciales and we will always welcome your return year after year! See you... More 

Baltimore, Maryland
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at The Palms for 8 nights in early September. Our overall experience was good and we had a relaxing time. My wife and I agreed that the service did not quite meet the expectations we had for a resort which describes itself as a 5-star luxury resort. I would not discourage someone from staying here,... More 

Helpful?
4 Thank NattyO3
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear NattyO3, Thank you for taking the time to review your recent stay at The Palms. While I thank you for your compliments on the facilities, I am extremely sorry that the service did not meet your expectations. We constantly strive to improve our services as there is never any excuse for lack of attention to details and it is... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I just returned from a fantastic week at The Palms in Turks & Caicos. We stayed in a one bedroom ocean front suite. It was gorgeous and comfortable. The kitchen had Viking appliances and everything you need if you opt for dinner in. The master bath was spacious & gorgeous with travertine throughout. We both had our... More 

Helpful?
4 Thank Lori P
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Lori P, Thank you for your fantastic review of your one week stay at The Palms. We are happy you enjoyed your well appointed one bedroom ocean front suite. We have so many categories but whatever you choose, you can be assured of luxuriously-appointed, well-equipped accommodation. We appreciate your compliments of our grounds, service and facilities. Our Landscaping team... More 

Miami Beach, Florida
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Three couples came down from the States for a few days to disconnect and relax. Resort was almost empty, so we had the run of the place. Excellent service and a beautiful and well kept property. Drinks are expensive though so keep that in mind. On site restaurants are very very good. We are already planning a return trip.

Helpful?
2 Thank hurricane7581
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear hurricane7581, Thank you for your great review! We are delighted that you had a relaxing stay, enjoyed wonderful meals at our restaurants and received excellent service, too! Glad you will be returning! More 

Columbia, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Loved this resort! Super clean, nice staff, amazing views, awesome spa and lots of free amenities! I would stay here again in a heartbeat! Joesph taught us how to sail. Make sure and ask for Joesph to help you with any water sports or cabanas.

Helpful?
2 Thank BJMMBB
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear BJMMBB, Thank you for your 5 star review. We are pleased to hear that you loved the resort thank you for the nice compliments on our location, service and staff! On behalf of Joseph and the entire Palms team, we look forward to welcoming you back for another great stay. More 

connecticut
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I woke up a few days ago in my house thinking is was going to be regular day and three hours later I was in the Turks and Caicos. My husband planned a surprise getaway for our 20th anniversary. He consulted a travel agency and they booked the Palms. Thank God for travel agents because they know the perfect locations... More 

Helpful?
3 Thank islandtravel07
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear islandtravel07, Thank you for your nice review and we are so happy that you and your husband celebrated your 20th anniversary with us at The Palms. We hope you stay with us again next year! More 

A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago via mobile

The resort is beautiful. Staff is very efficient. I wouldn't say overly friendly like you expect of islanders but they are effective. Pool and beach are equally gorgeous. It is a very quiet resort. If you are looking for that perfect match. They don't even play music at the pool type of quiet. My only complaint which is why so... More 

Helpful?
1 Thank A TripAdvisor Member
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear TripAdvisor Member, Thank you for your review. It makes us happy that you enjoyed your stay with us in Turks and Caicos. We appreciate your feedback on our gorgeous pool and beach as well as friendliness of the staff! With regards to the Spa, our General Manager spoke to you prior to your departure from the property and apologized... More 

Ohio
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent a week at the Palms this summer. Very nice resort. Our room was towards the back, but this is not a large resort, so walking to the beach was nice. Our room was beautiful. Very nice features including a huge bathroom and kitchenette. We had a very nice full size couch and sitting chairs. The balcony was also nice... More 

Helpful?
1 Thank Alaynedyan19
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Alaynedyan19, Thank you for your review and we are so pleased to hear that you enjoyed your stay! Whether you experience a guest room with infinite views of the ocean or landscaped garden,you will discover a level of style and comfort that sets new standards for a luxury resort. But you are right, the beaches and the beautiful clear... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Multilingual Staff
  • Free Breakfast
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located just steps away from the flawless white sands and sparkling sapphire waters of Grace Bay - one of the most beautiful beaches in the world - The Regent Palms Turks and Caicos is ranked among the Caribbean's finest hotels, and the top hotel in the Turks and Caicos. Boundless ocean views at our Grace Bay resort from stylishly-appointed rooms and suites ensure peace and tranquility while world-class amenities; including a 25,000 square foot spa and state-of- the-art infinity pool, promise rest and relaxation. A well-equipped Fitness Centre, together with water sports and tennis cater for more active guests and a dedicated children's' club provides fun and excitement for our younger guests. A level of style and comfort that sets new standards Unforgettable luxury at the heart of one of the Caribbean's most glorious beaches comes as standard at the The Regent Palms Grand Resort and Spa. Whether you opt for a guest room with infinite views of the ocean or landscaped garden or prefer to spread out in one of our spacious penthouses, you will discover a level of style and comfort that sets new standards for the Turks and Caicos. All guest rooms feature hand-tufted king-size bedding, high-speed Internet access and cable television while a number of luxurious suites also boast a washer/dryer and a full kitchen complete with Viking appliances. ... more   less 

Additional Information about The Palms, Turks and Caicos

Address: Grace Bay Beach | Princess Drive, TKCA 1ZZ, Providenciales (Formerly The Regent Palms)
Location: Caribbean > Turks and Caicos > Providenciales
Price Range: $524 - $1,523 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palms, Turks and Caicos 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
The Regent Palms Hotel Providenciales
Regent Hotel Providenciales
Regent Providenciales
Providenciales Regent
Turks Caicos Palms
The Palms, Turks And Caicos Providenciales
Hotel Style:
#10 Spa Hotel in Providenciales
#11 Luxury Hotel in Providenciales
#12 On the Beach Hotel in Providenciales
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