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The Palms, Turks and Caicos

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The Palms, Turks and Caicos
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200 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Wonderful hotel ! We are here with our family and it is fantastic ! The pool is fabulous ! The food is great and the condo is super ! The water is such a beautiful blue and the sand is white ! Too beautiful to put into words ! The staff here are awesome ! We are on island time... More 

Helpful?
Thank onesasslawyer
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear onesasslawyer, Thank you for sharing your fantastic review with the TripAdvisor community. The Palms is a beautiful resort and we are very proud that Grace Bay is the #1 beach in the world! Yes, we are on island time....we hope you return soon! More 

Batesville, Mississippi
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

The Palms was an incredible getaway for my wife and I this year. The grounds were immaculate, the rooms (condos) were wonderfully furnished and plush, the pool and pool bar were relaxing and the beach setup was perfect. The water at Turks and Caicos is definitely as beautiful if not more so than anywhere else in the Caribbean. Everything inside... More 

Helpful?
Thank Stephen W
sabrinamai, Executive Assitant Manager at The Palms, Turks and Caicos, responded to this review

Dear Stephen W. Thank you for your wonderful review. We are so happy to hear that you and your wife spend a great relaxing week at The Palms. Our Landscaping team is working hard to ensure that the grounds remain immaculate and thank you for mentioning that the beach set up was perfect. Remy, Jefferson and Eaton are wonderful at... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Palms is a lovely property on a fabulous beach, however, hotel food was very expensive and frankly, not worth the money. We appreciated the complimentary water sports and my hubby happily sailed just about every day. Kayaking and paddle boarding were fun, too. I can't say enough about how beautiful the beach is. The turquoise of the water and... More 

Helpful?
1 Thank Sarah H
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Sarah H. Thank you for your review. We are happy to hear that you LOVED the beach and you appreciated the complimentary water sports equipment. We apologize that the food did not meet your expectations and I can assure you that your comments have been forwarded to our Executive Chef. I am sorry you felt that our shop was... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

We arrived with very high expectations since its a five star hotel, we were very excited since it has very good reviews. 1st day- we arrived at around 10pm, ofcourse we were settling at our room 15mins later we had a noise complaint. security came knocking at our door, and we thought okay, we better fix our things in the... More 

Helpful?
1 Thank Yvonne R
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Yvonne R. Every guest's experience is important to us as we strive for the finest in facilities and service. Unfortunately during your stay, we fell short of our goals and your expectations. While I thank you for your compliments on the facilities, especially the Spa, I am extremely sorry for the inconvenience upon arrival as well as the following... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The flight from New York on Jet Blue was quick and easy. The airport was well managed so transportation to the hotel was available, reasonable and pleasant. The trip to the hotel from the airport was less than 15 minutes so there was plenty of time to enjoy the first day after checking in. The hotel was nicely designed. The... More 

Helpful?
1 Thank Tscmike
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Tscmike, Thank you for your nice review. It makes us happy to hear that you and your wife had a great vacation and that the service exceeded your expectations! We love our location in Grace Bay - right on the most beautiful beach in the world - close to Salt Mills shopping area & several restaurants and less than... More 

California
5 of 5 stars Reviewed 1 week ago

Palms has a fantastic location with beautiful grounds and friendly staff. It's right on the beach so you can easily walk between the pool and the beach. Poolside cafe and bar is great. Rooms are VERY clean. Staff by the beach try their best to help with towels, umbrella, cabanas, food,...

Helpful?
Thank cafamily2016
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear cafamily2016, Thank you for your 5 star review and thank you for the nice compliments on our location, service and staff! See you in 2017! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I felt compelled to write a review praising the massage therapist Maureen Elliot. I am a dancer who has had tons of massages over the years. For my 50th birthday a friend booked me a deep tissue massage with Maureen. I must say it was the best massage I have ever received. First of all the facility is amazing! Included... More 

Helpful?
1 Thank Mark L
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Mark L, Belated happy birthday and thank you for your review. We are very happy to hear that the massage from Maureen was the best you have ever received. Our award-winning Spa extends to more than an acre and encompasses 25,000 square feet of meticulously-designed space. On behalf of Maureen and the entire Spa team, we look forward to... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I cannot say enough about this amazing island. Of course you're on vacation but the people are so kind and lovely it was more than a vacation. The hotel is pristine and the rooms are absolutely beautiful. I actually called to ask what kind of mattress was on the bed and bought it at home! My daughter and I went... More 

Helpful?
5 Thank Sherrih20
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Sherrih20, Thank you for your wonderful review and we are glad to hear that you and your daughter enjoyed our recent stay with us. We appreciate your compliments of our beautiful resort and our staff, we’ll be certain to pass along your compliments and let the entire team know to keep up the great work. We hope you enjoy... More 

New York City, New York
Level Contributor
42 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I just arrived today and we're celebrating our wedding anniversary and birthdays but I'm already disappointed. I must say that the staff couldn't be nicer, the resorts is beautiful and the beach is sublime but our room is a not as amazing as I thought it would be. The rug needs to be cleaned, the furniture is worn and there's... More 

Helpful?
8 Thank moe7272
New York City, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My review is long overdue as I've stayed here twice in the past 2 years and cannot say enough good things about this resort. Both times were wonderful. I am from NYC and therefore don't want to stay at the Gansevoort, we have two in this city, so I like a change. The food here is excellent, the restaurant is... More 

Helpful?
5 Thank Susan F
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Susan F. Thank you for your excellent review. We are happy to hear that you had two wonderful stays at The Palms. Thank you for mentioning the fact that we always met your high standards! Hope to see you again next year, and we guarantee your third time will be just as special as the previous two. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located just steps away from the flawless white sands and sparkling sapphire waters of Grace Bay - one of the most beautiful beaches in the world - The Regent Palms Turks and Caicos is ranked among the Caribbean's finest hotels, and the top hotel in the Turks and Caicos. Boundless ocean views at our Grace Bay resort from stylishly-appointed rooms and suites ensure peace and tranquility while world-class amenities; including a 25,000 square foot spa and state-of- the-art infinity pool, promise rest and relaxation. A well-equipped Fitness Centre, together with water sports and tennis cater for more active guests and a dedicated children's' club provides fun and excitement for our younger guests. A level of style and comfort that sets new standards Unforgettable luxury at the heart of one of the Caribbean's most glorious beaches comes as standard at the The Regent Palms Grand Resort and Spa. Whether you opt for a guest room with infinite views of the ocean or landscaped garden or prefer to spread out in one of our spacious penthouses, you will discover a level of style and comfort that sets new standards for the Turks and Caicos. All guest rooms feature hand-tufted king-size bedding, high-speed Internet access and cable television while a number of luxurious suites also boast a washer/dryer and a full kitchen complete with Viking appliances. ... more   less 

Additional Information about The Palms, Turks and Caicos

Address: Grace Bay Beach | Princess Drive, TKCA 1ZZ, Providenciales (Formerly The Regent Palms)
Location: Caribbean > Turks and Caicos > Providenciales
Price Range: $467 - $1,028 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms, Turks and Caicos 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
The Regent Palms Hotel Providenciales
Regent Hotel Providenciales
Regent Providenciales
Providenciales Regent
Turks Caicos Palms
The Palms, Turks And Caicos Providenciales
Hotel Style:
#11 Spa Hotel in Providenciales
#12 Luxury Hotel in Providenciales
#13 On the Beach Hotel in Providenciales
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