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The Palms, Turks and Caicos

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The Palms, Turks and Caicos
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197 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

We arrived with very high expectations since its a five star hotel, we were very excited since it has very good reviews. 1st day- we arrived at around 10pm, ofcourse we were settling at our room 15mins later we had a noise complaint. security came knocking at our door, and we thought okay, we better fix our things in the... More 

Helpful?
2 Thank Yvonne R
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The flight from New York on Jet Blue was quick and easy. The airport was well managed so transportation to the hotel was available, reasonable and pleasant. The trip to the hotel from the airport was less than 15 minutes so there was plenty of time to enjoy the first day after checking in. The hotel was nicely designed. The... More 

Helpful?
1 Thank Tscmike
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Tscmike, Thank you for your nice review. It makes us happy to hear that you and your wife had a great vacation and that the service exceeded your expectations! We love our location in Grace Bay - right on the most beautiful beach in the world - close to Salt Mills shopping area & several restaurants and less than... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I felt compelled to write a review praising the massage therapist Maureen Elliot. I am a dancer who has had tons of massages over the years. For my 50th birthday a friend booked me a deep tissue massage with Maureen. I must say it was the best massage I have ever received. First of all the facility is amazing! Included... More 

Helpful?
1 Thank Mark L
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Mark L, Belated happy birthday and thank you for your review. We are very happy to hear that the massage from Maureen was the best you have ever received. Our award-winning Spa extends to more than an acre and encompasses 25,000 square feet of meticulously-designed space. On behalf of Maureen and the entire Spa team, we look forward to... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I cannot say enough about this amazing island. Of course you're on vacation but the people are so kind and lovely it was more than a vacation. The hotel is pristine and the rooms are absolutely beautiful. I actually called to ask what kind of mattress was on the bed and bought it at home! My daughter and I went... More 

Helpful?
5 Thank Sherrih20
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Sherrih20, Thank you for your wonderful review and we are glad to hear that you and your daughter enjoyed our recent stay with us. We appreciate your compliments of our beautiful resort and our staff, we’ll be certain to pass along your compliments and let the entire team know to keep up the great work. We hope you enjoy... More 

New York City, New York
Level Contributor
41 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 1 week ago

I just arrived today and we're celebrating our wedding anniversary and birthdays but I'm already disappointed. I must say that the staff couldn't be nicer, the resorts is beautiful and the beach is sublime but our room is a not as amazing as I thought it would be. The rug needs to be cleaned, the furniture is worn and there's... More 

Helpful?
7 Thank moe7272
New York City, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

My review is long overdue as I've stayed here twice in the past 2 years and cannot say enough good things about this resort. Both times were wonderful. I am from NYC and therefore don't want to stay at the Gansevoort, we have two in this city, so I like a change. The food here is excellent, the restaurant is... More 

Helpful?
5 Thank Susan F
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Susan F. Thank you for your excellent review. We are happy to hear that you had two wonderful stays at The Palms. Thank you for mentioning the fact that we always met your high standards! Hope to see you again next year, and we guarantee your third time will be just as special as the previous two. More 

Franklin, Tennessee
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a suite with an ocean view and it was beautiful and very large with a full kitchen and living room. The pool and beach are absolutely beautiful and very clean and updated. The staff was very friendly and attentive. The one person that stands out the most was the concierge, Ariker Garland! I normally don't use the concierge... More 

Helpful?
4 Thank Jeanne L
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Jeanne L. Thank you so much for your kind review of The Palms, especially about our staff! Our Head Concierge Ariker is fantastic, she is so passionate about her job and she likes to handle all of the little details so that your vacation can be stress-free! Happy to know you loved staying in one of our ocean view... More 

Fort Myers, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I cannot begin to explain how disappointed my Fiance and I are at the situation that recently occurred at The Palms Turks and Caicos hotel. Last September my Fiance and I traveled to Turks and stayed at the Palms where we got engaged. We had a wonderful time and the Hotel held sentimental value to us. We decided to take... More 

Helpful?
3 Thank Fltravler31
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The resort is immaculate. The staff is extremely friendly and will go the extra mile to ensure that the guests enjoy their stay. Both the pool area and private beach are perfect for sun an relaxation. Be sure to stop by and see Lopez for all of your needs whether it be reserving a poolside bed or getting great insight... More 

Helpful?
3 Thank troysteffen02
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear troysteffen02, Thank you for your review. We are so happy that your stay at The Palms was one of the best vacation you have ever taken. Thank you for mentioning the fact that the staff is friendly and will go the extra mile! We hope you stay with us again next year! More 

Santa Monica
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was very nice resort situated at beautiful Grace Bay beach. The incredible azure water is crystal clear and the beach was not crowded. A very relaxing stay. The resort 1 Br. room was super clean, homey, comfortable and very large (condo size) with lots of amenities i.e. full kitchen, large bath & shower. A comfortable lounge was on the... More 

Helpful?
3 Thank TVZoom
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear TVZoom, Thank you for your review of your very relaxing stay at The Palms. While I am grateful for your compliments of your 1 bedroom suite, pool and beach, I am extremely sorry for the inconsistency of friendliness and service provided by the staff. We value you as a guest and welcome the opportunity to serve you again at... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located just steps away from the flawless white sands and sparkling sapphire waters of Grace Bay - one of the most beautiful beaches in the world - The Regent Palms Turks and Caicos is ranked among the Caribbean's finest hotels, and the top hotel in the Turks and Caicos. Boundless ocean views at our Grace Bay resort from stylishly-appointed rooms and suites ensure peace and tranquility while world-class amenities; including a 25,000 square foot spa and state-of- the-art infinity pool, promise rest and relaxation. A well-equipped Fitness Centre, together with water sports and tennis cater for more active guests and a dedicated children's' club provides fun and excitement for our younger guests. A level of style and comfort that sets new standards Unforgettable luxury at the heart of one of the Caribbean's most glorious beaches comes as standard at the The Regent Palms Grand Resort and Spa. Whether you opt for a guest room with infinite views of the ocean or landscaped garden or prefer to spread out in one of our spacious penthouses, you will discover a level of style and comfort that sets new standards for the Turks and Caicos. All guest rooms feature hand-tufted king-size bedding, high-speed Internet access and cable television while a number of luxurious suites also boast a washer/dryer and a full kitchen complete with Viking appliances. ... more   less 

Additional Information about The Palms, Turks and Caicos

Address: Grace Bay Beach | Princess Drive, TKCA 1ZZ, Providenciales (Formerly The Regent Palms)
Location: Caribbean > Turks and Caicos > Providenciales
Price Range: $468 - $1,028 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms, Turks and Caicos 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
The Regent Palms Hotel Providenciales
Regent Hotel Providenciales
Regent Providenciales
Providenciales Regent
Turks Caicos Palms
The Palms, Turks And Caicos Providenciales
Hotel Style:
#11 Spa Hotel in Providenciales
#12 Luxury Hotel in Providenciales
#13 On the Beach Hotel in Providenciales
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