Everybody there was very friendly and helpful. It was a delight to be there. The facilities, pool, beach, and views are fantastic. Everybody from the bell boy, front desk, room service, dinner and bar staff, spa, and beach help were very friendly and helpful. The dinner Maitre d' was exceptional.
The Palms is an Exquisite, Gorgeous, First Class property sitting on the #1 ⛱ Beach in the world!!!! From the moment you arrive you are treated like royalty! The word NO does not exist at The Palms! They cater to your every need! The staff is Top Notch !!!! Rhesa Louis is an exceptional asset to The Palms! She is warm, friendly, kind, caring, attentive and always goes the extra mile! I love starting my day at breakfast with Rhesa!!!! Neville Ward is an exceptional staff member too! He is accommodating to your every need at the pool bar and Beach bar! Neville creates a fun atmosphere with his incredibly fun personality! Neville is fast paced & knows how to get you your drink fast! You never have to wait long with Neville! Service & a Smile!! Neville is a true asset to the success of the Palms!!! Eddie is an outstanding & exceptional asset to the Palms as well!!!! Friendly, kind, professional, & always goes the extra mile! WoW, he even found my favorite hairdresser for me!!! Eddie is first class & always makes every trip so memorable! Merle, Sherrie, Sandy, are also true assets to the Palms! Not only are they incredibly professional & caring they are exceptional people who have always treated me with kindness & love! Without them it would not be the same! One of the hardest working men... Mike, the chef by the pool. Mike is such a wonderful human being! He greets me with a dazzling smile daily and boy can he cook! The food he pumps out at the pool bar is always delicious!!!! A true asset to the success of the Palms! I send everybody to the Palms for lunch even if not a guest at the hotel!!! Dwayne at the front bar is a true master of his craft! He is professional, kind, fun and creates a wonderful experience at night at the bar before dining at Parallel. The grounds keepers are exceptional. They are so hardworking. They keep the property looking fantastic year after year! Even got me down a coconut once to try the milk inside! The rooms are beautiful! Great Caribbean flare! The cleaning staff are also exceptional! My room is always clean & well stocked with everything I need! I give The Palms 10 stars!!!!! Don't think about it, just book it! You will not be disappointed!…
Island time hits you when you step on the property. An accommodating staff welcomes you. Our servers, Nakesha and Linda, treated us to a fantastic dinner on the beach. When visiting the pool, Othniel (aka Oats), Abel, and Eddy are the people to take care of you. I highly recommend my spa masseuse Earl; it's clear why he is the trainer for the property. It was an hour well spent having the stress of reality massaged away. The food was fantastic and overall a resort that fits many needs whether family, multi-gen, groups, couples or friends. You won't go wrong when you enjoy your next vacation at The Palms in Turks & Caicos.
Our group of 15 family & friends could not have been more impressed with our stay @ The Palms Turks & Caicos! From the minute we arrived to the moment we left, we were attended to with impeccable service! The list of services is too many to mention but here are a few. Poolside and beach chairs with refreshments were set up every morning. Events and trips were coordinated. Transportation was ready @ a moments notice (shout out to our driver Cedric!) The ladies enjoyed the spa. Each night we sampled some of the best food on the island and I repeat…Mack & Eddy were there to set EVERYTHING up for us with nothing for us to do other than enjoy our time! Until next time guys…you rock!!
This was my first trip to TCI and it will not be my last. Over the course of a week, The Palms became a second home. Not because it was where I rested my head each night, but for the staff who became fast friends. They ensured my stay was a happy one. Each morning I was greeted by the smiling Vega on the beach. Vega set my friends and I up with lounge chairs, tables and umbrellas. He was always happy to help me with anything and would check on me throughout his day. Remy was the BEST server. Not only did he attend to our lunch and drinks but was always helpful in answering questions we had about the island and places to visit. The housekeeping team led by Silvana was amazing. She went above and beyond each day to make sure we were comfortable. I had to take a Zoom work call when the team was cleaning. I kept moving around the room to get the best Wifi while she worked. She would motion to me during my call “you can move here or there”. She was the sweetest and so hard working! I ended my day each night with Duane at L’Attitude Bar. My friends and I returned from our dinner and had a nightcap each night. Even when he had a wedding party of 30 come into the bar he never broke a sweat. He is the consummate professional to make drinks in a timely manner. One night, I mentioned to my friend I had just been bit by a mosquito. As soon as I finished my sentence, Duane came to the rescue with Off. The accommodations are exceptional. The beach compares to none. The food was better than other restaurants off property (including the Ritz). It is the service at The Palms that is above reproach.…
The stress just melts away as you stay at the property. The staff was so accommodating. Our servers for our beach dinner Nakesha and Linda were stellar, we enjoyed seeing them around after that as well. Othniel (aka Oats) and Abel at the pool also took amazing care of us! My spa masseuse Gia was incredible as well, can't wait to send tons of clients to this property so they can enjoy some of the best Turks and Caicos has to offer.
I was here for a TA trip, we spent time here and at the Shore Club. The palms is a bit older of a property, but the beach is INCREDIBLE! We did "Beach to Beach" so we could go to both resorts and enjoy the dining at the Shore Club. Must say... the spa at the Palms, you CANNOT miss it. Amazing!
We absolutely LOVED the Palms! The room was amazing, food was fabulous and the staff could not have been an nicer! We Love Mack, he was the butler for us for the week, a little surprise! We already miss him! Thank you for having us, we will be back, Soon!!!!❤️🌴
I had an amazing long weekend at The Palm Turks and Caicos. Mark the manager and the whole staff are the best of the best. This is the first time I visited Turks and Caicos and I couldn’t ask for a better place to enjoy my vacation. This is really a place to relax. Everyone is very kind, professional and the service is great. The beach, the pool and all the amenities are wonderful and always clean and ready to enjoy. I highly recommend Palms Turks and Caicos and definitely I will be coming back soon.
We ate breakfast at The Palms for breakfast and we received exceptional first class service from Reasa Louis. Very tentative and friendly. I really wasn't feeling well that morning and she took good care of me. Brought hot tea to settle my stomach and kept coming back to the table with water and checking to see if we needed anything else. . Reasa is a great asset to The Palms restaurant. We request her everyday during our stay. Thank you Reasa for the First class service. This is our first visit to Turks and Caicos for our 40th Anniversary. We had a great time.