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Beaches Turks & Caicos Resort Villages & Spa

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Lower Bight Road, TKCA 1ZZ Providenciales
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Beaches Turks & Caicos Resort Villages & Spa
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 42 hotels in Providenciales
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Dive into a one-of-a-kind, unbelievably exciting Beaches all-inclusive Turks & Caicos vacation for the whole family. A 45,000 square-foot waterpark; four magnificent villages, boasting the architecture and ambiance of Italy, France, the Caribbean and Key West; a 12-mile beach lapped by clear turquoise waters; endless fun activities for everyone, from tots to tweens and teens, featuring Sesame Street(R) characters, the new Xbox(R) Play Lounge and a sizzlin' teen disco, Liquid at Beaches-all located on one of the world's best beaches.19 Specialty dining options with everything from Caribbean to Japanese, Italian to French, Seafood to Sushi•7000-sq-ft retail village offering guests" high-end jewelry, fashion, candies, souvenirs•Our very own Pirates Island themed aqua-playground hosting one of the Caribbean"s most comprehensive water parks featuring nine slides, lazy river, surf simulator, water cannons, cranks and spray features•Kids of all ages can enjoy fun and games with Elmo and friends in our Caribbean Adventure with Sesame Street(R)•X-BOX(R) Play Lounge with plasma screens and the latest games on the market •Voted Beaches Resorts "World"s Leading Family All-Inclusive" 14 years in a row•Voted Beaches Turks & Caicos "Turks & Caicos Leading Resort" for the 4th year in a row•Voted Beaches Turks & Caicos "The Caribbean"s Leading Family All- Inclusive" for the 2nd year in a row•Six Star Diamond Award- Beaches Resorts "Keeping it Green", American Academy of Hospitality Sciences•Six Star Diamond Award- Beaches Turks & Caicos for the Italian Village•Five Star Diamond Award- The Resort, Le Petit Chateau Restaurant and Mario's Restaurant
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Room & Suite (2,071)2,071
Full view
Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Indoor play area for children
Wifi
Paid wifi
Hot tub
Lazy river
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Snorkeling
Tennis court
Water park
Aerobics
Karaoke
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free airport transportation
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun umbrellas
Butler service
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Additional bathroom
Housekeeping
Private balcony
Safe
VIP room facilities
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Luxury

Location

Full view
12Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
13,386Reviews1,506Q+A100Room tips
Traveler rating
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  • 2,691
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Popular mentions
Frequent Traveler wrote a review Sep 2020
1 contribution11 helpful votes
Had a nightmare experience with them. Booked a nice room in their Turks & Caicos property. It looked so nice on the many advertisements on TV and online. We like all inclusive vacations so thought we’d give it a try. They were very easy to book with—they gladly take your money, but then were a nightmare to deal with afterwards. With Covid, we expected travel disruptions. Government of Turks & Caicos suspended travel until the day before we were to arrive. I contacted Beaches many, many times before the trip and was assured every time, don’t worry, we will be open, the country is going to open as planned, your reservation is fine. THEY LIED!!!! Eight days before I was to arrive, I got a text from Beaches asking me to call them (they’d never texted me before). I called and they informed me that THEY had decided NOT to open the resort, so I would have to reschedule my trip or pick another Beaches location. I told them I didn’t want another location. They said I’d have to reschedule. I said, ok, let’s go next week. They said they weren’t going to be open and couldn’t tell me when they would be open. They told me I’d have to change my reservation to another location. I said no, I’d take a refund “in the form of the original payment” (as I’ve learned to do). They refused. I asked to speak to a manager, and they said no manager was available. I asked to speak to anyone with authority to address this and they told me they would have someone call me within 48 business hours. They never returned my call. They have gone silent. I have been on the phone for over 12 hours over many, many calls, and can’t get this addressed. I’ve sent letters, emails, and never get a response. I tried to stop payment via my credit card and Beaches lied to my card company indicating that I had cancelled. This is a terribly unethical company, that only thinks about taking your money, running adds to lure you in, and doesn’t care about the customer. I don’t know what to do next. They have taken several thousand dollars of my money and they weren’t able to provide the booking I made. There are so many good, reputable companies out there, I would NEVER BOOK WITH BEACHES/SANDALS. I have secured full refunds from 4 Hotels and many airlines associated with Covid-related travel cancellations. Beaches is the only one who won’t refund due to THEIR cancellation and frankly won’t return a call, an email, a letter or anything. WHY WOULD ANYONE EVERY DO BUSINESS WITH SUCH A DISHONEST COMPANY AS THIS! DO NOT BOOK – Beaches & Sandals IS A SCAM!
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Date of stay: July 2020
Rooms
Location
Service
Room Tip: Choose any room in another hotel - they are unscrupulous!
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11 Helpful votes
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Response from Shawn Redhead, Owner at Beaches Turks & Caicos Resort Villages & Spa
Responded 2 weeks ago
Hello and thank you for taking the time to share your review. Sandals and Beaches Resorts remains committed to providing our guests a safe and relaxing environment in which to enjoy their time away from the pressures of everyday life. We understand that the decision to travel is a personal one and we respect this decision. When it comes to judging risk, we respect the authority of the governing bodies responsible for issuing travel advisories and health advisories. We of course understand the current situation we are faced with and have introduced some additional flexibility, such as the ability for guests to revise their 2020 booking due to concerns related to COVID-19 (for 12 months from the original date of travel.) Any seasonal price changes or charges imposed by airlines and travel insurers are beyond our control. However, provided that guests complete their original 2020 travel within 12 months of their travel date (not including black-out dates), there are no penalties for delaying a booking. For guests that decide to cancel their booking entirely or who are prevented from traveling to the island, regular cancellation penalties do apply. We continue to follow all developments in real-time and ensure strict adherence to recommendations by the WHO and CDC. We thank you for your patience and understanding during this time and we look forward to your continued support to our Sandals and Beaches resorts.
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nyctraveljunkies wrote a review Sep 2020
New York City, New York258 contributions127 helpful votes
This was our second stay to Beaches Turks and Caicos. We stayed in the Italian village, poolside walkout room both times. Sometimes family vacations feel like a lot of work between the effort to get there and then feeding everyone and keeping everyone happy with activities during the trip. If you want an easy, relaxing vacation that will make everyone happy, this is it. Why we’ll keep coming back: - The beach is beautiful - picture perfect turquoise water at the right temperature - and is 1-5 minute walk from your hotel room or the pool. It’s perfect when you have kids that want to do both throughout the day. - Sesame Street shows each night. Our toddler was completely captivated by the nightly shows and meeting her favorite characters afterward - Easy to give older kids independence throughout the day. They can hang out in the pool or at the water slide park or in arcade, they can go to the pizza parlor or the ice cream shop, etc. - Family meals are easy because there is something for everyone given the number of restaurants, buffet and take out options. - Kids club is included and they take kids of all ages. Most resort kids clubs have a minimum age of 3-5. We only used the kids club for a few hours but it was a great solution for our 21 month old so we could do SNUBA. The kids club has a full day of activities with lots of Sesame Street character visits. - Playground on site! If you have a toddler, you know how valuable this is! - Room is comfortable and lots of options at various price points. - Large swimming pools with shallow areas for young kids. - Full size crib provided in your room not just a pack & play. - Neptunes (adults) and Kimonos (hibachi cuisine) are the best restaurants. - We all enjoyed the evening chocolate buffet. Room for improvement: - The Italian pool gets very crowded and it’s tough to get chairs, even if you wake up at 7am. - The quality of the cuisine and wait times for food could be improved. The quality is about what you expect for an all-inclusive, but they could learn a lot from how Grand Velas does all-inclusive food. The wait times were excessive at times for receiving food after ordering. Granted, it was a holiday weekend, but the hotel should staff accordingly during breakfast hours, etc. - Getting specific information on the resort in advance can be difficult. It took multiple calls and a lot of searching reviews to get the information I needed on the kids club drop off process. **Camp Sesame Kids Club: We had an 8:45am SNUBA appointment. We signed up our daughter the day before for Camp Sesame kids club. We were able to request an early drop off (8am) so we could make our diving appointment. They will provide you a brochure with the day’s activities and what to bring depending on your child’s age.
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Date of stay: February 2020Trip type: Traveled with family
1 Helpful vote
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Response from Shawn Redhead, Owner at Beaches Turks & Caicos Resort Villages & Spa
Responded 2 weeks ago
Hello and thank you for sharing your review of Beaches Turks & Caicos. While we are delighted to know that you enjoyed your stay overall, it is disheartening to see that there may have been some areas that you were not completely satisfied with. We always embrace feedback, the positive as well as the negative, as it presents an opportunity for us to review our operations and improve where necessary. Most of the changes we make at the resort level are as a direct result of the feedback received from our guests and we will certainly discuss your observations. We remain dedicated to offering a service where we go above and beyond for our guests, ensuring that the memories attained will leave a smile on every face. Your review is greatly appreciated and we do hope that we will be welcoming you back to one of our resorts in the future.
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carongoodall wrote a review Sep 2020
West Kelowna, Canada11 contributions2 helpful votes
I've had so much experience talking with customer service. I haven't had my trip to beaches yet, but i'm a long time standing Sandals customer and not once have i had any negative aspects of a trip. I call customer servie A LOT, as i'm indecisive about which resort to go to, and not once have i ever felt like a burden. They are so friendly and "no problem we are here to help you choose the right vacation", attitude. I did not travel in september as indicated, however, i wanted to give my two cents on my wonderful experiences as a long standing customer.
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Date of stay: September 2020
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Response from Shawn Redhead, Owner at Beaches Turks & Caicos Resort Villages & Spa
Responded 3 weeks ago
Hello and thank you for sharing your review with us. We have always made it our duty to provide our guests with service that surpasses their expectations from beginning to end, hence we very much appreciate the feedback and are delighted to know that you enjoy your interactions with our pre-travel team members. Thank you once again for the feedback and we do hope that we will be welcoming you back to one of our resorts in the future!
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Sarah Church wrote a review Sep 2020
Tolono, Illinois31 contributions3 helpful votes
My husband and I had a Sandals Grenada vacation scheduled for December of this year, but we are unable to travel outside of the country this year due to our jobs and COVID. We also had to cancel our family vacation this year, so we decided to splurge and transfer our Grenada vacation to Beaches Turks and Caicos. I spoke with a lovely person named Jada who worked with me for over an hour to make sure everything was just right. She was patient and kind and everything was "no problem." It saddens me to hear that others have had such a difficult time, and I truly hope that Beaches will do the right thing by hundreds of people who have lost money. My experience, however, was flawless. I will be sure to post a review of the actual resort upon our return in June :)
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Date of stay: September 2020
Helpful
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Response from Shawn Redhead, Owner at Beaches Turks & Caicos Resort Villages & Spa
Responded 3 weeks ago
Hello and thank you for taking the time to share your experience with us. It is encouraging to know that your pre-travel experience was positive as we have always made it our duty to provide our guests with service that surpasses their expectations from beginning to end. We look forward to hosting you soon and further providing you with service worthy of your praise.
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Family Traveller wrote a review Aug 2020
1 contribution6 helpful votes
Not much else to say. They closed the resort, they cancelled our trip, and they refused to credit our charges. Their policies clearly state that if we cancel the trip there is no refund, but WE DID NOT CANCEL. They cancelled. Their customer service was so rude, they literally don't care and said there is nothing we can do. Stay away from ALL beaches. Do not trust this company with your money, your time, your family.
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Date of stay: March 2020
Value
Location
Service
6 Helpful votes
Helpful
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Response from Shawn Redhead, Owner at Beaches Turks & Caicos Resort Villages & Spa
Responded 4 weeks ago
Hello and thank you for taking the time to share your review. Sandals and Beaches Resorts remains committed to providing our guests a safe and relaxing environment in which to enjoy their time away from the pressures of everyday life. We understand that the decision to travel is a personal one and we respect this decision. When it comes to judging risk, we respect the authority of the governing bodies responsible for issuing travel advisories and health advisories. We of course understand the current situation we are faced with and have introduced some additional flexibility, such as the ability for guests to revise their 2020 booking due to concerns related to COVID-19 (for 12 months from the original date of travel.) Any seasonal price changes or charges imposed by airlines and travel insurers are beyond our control. However, provided that guests complete their original 2020 travel within 12 months of their travel date (not including black-out dates), there are no penalties for delaying a booking. For guests that decide to cancel their booking entirely or who are prevented from traveling to the island, regular cancellation penalties do apply. We continue to follow all developments in real-time and ensure strict adherence to recommendations by the WHO and CDC. Should you have any lingering concerns, we invite you to reach out to us at customersupport@sandals.com and we would be happy to provide more in depth detail or discuss said concerns.
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Previous
PRICE RANGE
$82 - $2,150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
beaches turks caicos providenciales, beaches turks and caicos
LOCATION
CaribbeanTurks and CaicosProvidenciales
NUMBER OF ROOMS
770
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Frequently Asked Questions about Beaches Turks & Caicos Resort Villages & Spa
Which popular attractions are close to Beaches Turks & Caicos Resort Villages & Spa?
Nearby attractions include Bight Reef (0.6 miles).
What are some of the property amenities at Beaches Turks & Caicos Resort Villages & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
What food & drink options are available at Beaches Turks & Caicos Resort Villages & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Beaches Turks & Caicos Resort Villages & Spa?
Conveniently located restaurants include Bay Bistro, Mr. Grouper's Restaurant, and Somewhere Cafe And Lounge.
Are there opportunities to exercise at Beaches Turks & Caicos Resort Villages & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Beaches Turks & Caicos Resort Villages & Spa have an airport shuttle?
Yes, Beaches Turks & Caicos Resort Villages & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Beaches Turks & Caicos Resort Villages & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Beaches Turks & Caicos Resort Villages & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Beaches Turks & Caicos Resort Villages & Spa?
Many travelers enjoy visiting Cheshire Hall Plantation (3.6 miles).
Does Beaches Turks & Caicos Resort Villages & Spa have any great views?
Yes, guests often enjoy the ocean view available here.
Is Beaches Turks & Caicos Resort Villages & Spa accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.