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Ocean Club West

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Ocean Club West
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810 Reviews from our TripAdvisor Community

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Showing 797: English reviews
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Newmarket, Ontario, Canada
Reviewed 1 week ago NEWvia mobile

We stayed at Ocean Club West from December 28 to Jan 4th. We rented the condo on VRBO. The unit that we got has the Ocean Club banner it was actually the suites at the very back of the resort and part of the condos over the strip plaza. We however had full access to this beautiful pristine resort. It...

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Helpful?
1Thank C L
OCResortsonGraceBay, Communications Officer at Ocean Club West, responded to this review

Greetings C L, TripAdvisor suggests VRBO reviews be posted on the respective suite’s page or on VRBO. As the Management Company of Ocean Club Resorts we work diligently to have this page be one that is consistent with our resorts. Direct rental units do not have the same amenities and services as booking through Ocean Club Resorts. I am happy...

Secaucus, New Jersey
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago

The resort is spacious, comfortable and laid back. It offers all the amenities you would seek from a tropical resort. The beach is huge and the water is perfect. There are plenty of beach chairs and water activities to choose from. You can also have food and drinks on the beach. The rooms themselves are comfortable and the staff is...

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Helpful?
Thank Marina C
About Hotel's Favorite Review
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

Dear Marina C, We could not be happier to hear you had an awesome stay with us at Ocean Club West. Thank you for taking the time to share. We strive for many of the points you mentioned; including a comfortable relaxed atmosphere, friendly service, value, plenty of chaise lounges/umbrellas. Hope you will consider staying with us again! Our Best,...

Boston, Massachusetts
Reviewed 1 week ago

We have always LOVED OCW. Its been our go to place when visiting Provo, however we were really saddened to see so much smoking despite it being a smoke free resort, and really wish security and other staff would have addressed it. By the pool, in the grill area, and on the beach people were smoking cigarettes and cigars. It...

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Helpful?
1Thank vikerrific
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

Thank you for the feedback. I am sorry to hear this was your experience, and have reached out to you. Our Security and/or Management will address a guest smoking in a non-smoking area. We have signs at the Front Desk, in suites and at the Restaurant to advise policies. For those that do smoke, the Front Desk can point out...

New York City, New York
Reviewed 3 weeks ago

The catch with OCW is that units are owner furnished, so the decor and quality varies widely. This year our unit's decor was not to our taste and we found some of the furnishings and artwork rather creepy. Maybe it's just that I don't like birds and rusty boat parts, but it gave me a not-so-relaxing feeling. Some of the...

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Helpful?
2Thank hrme17
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

Thank you for the review. We can always note a request not to have a certain suite. I am sorry it was not to your liking. The information has been shared and we will continue to work harder. We are so happy to hear you will be returning. Please feel free to reach out to us if there is anything...

Lake Worth, Florida
Reviewed 3 weeks ago via mobile

We had a 2 bedroom suite on the ocean. Much more than we expected Well decorated and loved all the screened windows and balconies. Furniture and beds were comfortable. Our suite had a full kitchen and living room. Loved hanging on the balcony during the early morning to listen to the waves. Had a nice restaurant right On the beach....

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Helpful?
1Thank jennyandglen
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

Thank you for the feedback. We are happy to hear you enjoyed the resort & dining. I am sorry to hear that some people left towels on chaise lounges, to then not use. This is not usually the case. I read most often on tripadvisor that there are plenty of chaise lounges and umbrellas. I am sorry this was not...

Richmond, Virginia, United States
Reviewed 3 weeks ago

Ocean Club West is a full service resort. We thoroughly enjoyed that bikes, kayaks, and stand-up paddle boards were available all day and easily accessible. Once you sign the waiver and get your wrist tag you can use any of these throughout your stay. We soon realized that Solana's (their ocean front restaurant) had the best food and atmosphere so...

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Helpful?
1Thank Mary B
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

Dear Mary B, Thank you for the informative review, and choosing Ocean Club West for your friend’s getaway. We are delighted to hear you enjoyed the resort and the delicious food of Solana. We hope you will consider staying with us again. Our Best, OCR Management

Norfolk, Virginia, United States
Reviewed 3 weeks ago

We had two 2 bedroom condos and a single. Each had beautiful decor and stunning views. The well maintained grounds had lush vegetation and colorful flowers. There was a circular pool with bridges and palm trees and more beautiful flowering shrubs...even statues of cute cats! The beach there with plenty of chairs, umbrellas, kayaks, paddle boards, and drink service was...

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Helpful?
1Thank Mary H
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

We are so happy that you enjoyed your stay with us at Ocean Club West, and that you enjoyed the new restaurant Solana. Thank you for posting about your experience. We look forward to hosting you again. Warmest Regards, OCR Management

Boston, Massachusetts
Reviewed 3 weeks ago

We just came back from a seven day trip to Provo during the Presidents Day week. We loved the service, loved the room (we stayed at a 2br beachfront unit again), and loved the grounds, the beach and the pool. Beach chairs and towels were always available, and we never had to wait for the free kayaks and paddle boards....

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1Thank bosgeek
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

Thank you for your thoughtful and well-written review. We are delighted that you had another memorable stay at Ocean Club West! It sounds like you indulged in all the things that make for a great week. And how special to have seen humpback whales and visit Half Moon Bay, where you were married. We look forward to seeing you again...

Westlake Village, California
Reviewed 3 weeks ago

The Beaches of Grace Bay rank only second to the beaches of 7 Mile beach Grand Cayman and there are some who who would argue Grace Bay ranks above 7 Mile and I would not disagree. We have stayed at Ocean Club West a number of times and find it to be just what the doctor ordered. Place is not...

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Helpful?
Thank Willoughby1234
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

Thank you for the review, and your continued interest in Ocean Club West. Grace Bay Beach has been consistently voted #1 beach in the Caribbean, and either #1 or #2 beach destination in the world by Trip Advisor Traveler's Choice Awards. I am happy to hear you like Ocean Club West and found the staff very friendly and helpful. We...

Reviewed 4 weeks ago via mobile

First time at Turks and Caicos. The hotel was nice, we had a garden view room. The balcony is netted throughout so no mosquitos can get in, that was nice. Some of the staff was friendly, others not so much. You would think they would be friendly so that it would make you want to go back. The positive is...

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Helpful?
Thank _rakelle_rn
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

Thank you for the review. We are sorry to hear that you found only some of the staff friendly, not all, and are happy to discuss further with you. The information has been shared. We will continue to work harder on this, and appreciate your feedback. I am happy to hear you were pleased with the hotel, beach and food....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
Official Description (provided by the hotel)
Ocean Club Resorts is comprised of two beachfront properties, Ocean Club and Ocean Club West, located one mile apart on stunning Grace Bay Beach. The intimate resorts offer a “Stay at one, Play at both” opportunity for guests to enjoy all the services and amenities of both. An easy stroll down a beautiful stretch of beach is the popular way to get between the two resorts, although guests can be chauffeured by a complimentary shuttle. ... more   less 

Additional Information about Ocean Club West

Address: 54 Bonaventure Crescent | Grace Bay Beach, TKCA 1ZZ, Providenciales
Location: Caribbean > Turks and Caicos > Providenciales
Price Range: $239 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ocean Club West 3.5*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz and Jetsetter so you can book your Ocean Club West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Club West Hotel Providenciales
Ocean Hotel Providenciales
Ocean Hotel West
Ocean Club West Turks Caicos
Ocean Club West Turks And Caicos/Providenciales
Hotel Style:
#8 Top resorts Hotel in Providenciales
#12 Spa Hotel in Providenciales
#14 On the Beach Hotel in Providenciales
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Questions & Answers

Here's what travelers have asked, with answers from Ocean Club West staff and other travelers.
57 questions
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Questions? Get answers from Ocean Club West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“3rd floor!!!! (note: no elevators)”
 of 5 bubbles hrme17, 3 weeks ago | Read review
“Third floor rooms have the best view but you must walk up. We enjoyed the exercise.”
  • View from our 3rd floor suite
 of 5 bubbles 442MaryB, 3 weeks ago | Read review
“3rd floor views are stunning.”
 of 5 bubbles maryhH9841ZF, 3 weeks ago | Read review
“We like Building #5 3rd Floor Ceilings are much Higher for more of a open feel”
 of 5 bubbles Willoughby1234, 3 weeks ago | Read review
“The upper floors in each building offer the best view. There are only 3 floors in each building, but no elevator.”
 of 5 bubbles CT316, Feb 20, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question