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The Atrium Resort

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The Atrium Resort
The Atrium Resort
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162 Reviews from our TripAdvisor Community

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Showing 148: English reviews
A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is our second time here and we absolutely love it! Close to one of the most beautiful beaches, Leeward beach, which is a 10 minute walk or two minute drive. It's very safe, there is security and cameras that monitor the community and the resort. It is also on the nicer/ safer side of Providenciales. We have a full... More 

Helpful?
Thank A TripAdvisor Member
Montreal, Canada
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My family and I had a great stay at The Atrium. It is NOT a hotel!!! I've read a few reviews saying they were disappointed with this. We had two apartments. Each had a bedroom, full washroom (shower and bath), powder room, full kitchen (fridge, stove, oven, microwave and dishwasher), balcony and/or terrace, and living/dining area. Great space! There is... More 

Helpful?
1 Thank liac91
atrium_11, Manager at The Atrium Resort, responded to this review

Dear liac91, Thank you for contributing a review of the Atrium Resort on TripAdvisor. We are delighted to hear that you enjoyed your stay and that you would recommend the resort! We are sorry to hear about the beach loungers. Normally there is an attendant at the beach during the busy season. The loungers and umbrellas which we set up... More 

Boston, Massachusetts
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this property for a week in July during a girl's trip with my mother and aunts. Overall, we were impressed with the property and felt it was a good value. Seems like most of the complaints here on TA for this property are from people who didn't do their research to understand the amenities on this property.... More 

Helpful?
Thank Kerrys45
atrium_11, Manager at The Atrium Resort, responded to this review

Dear Kerrys45, Thank you for contributing a review on TripAdvisor. In response to your comments and feedback: (1) Most hotels/resorts on the island are condominium resorts. The Atrium Resort features a variety of resort amenities, which include: Ayur Spa (full service spa and the only spa in Providenciales which offers ayurvedic treatments), Atrium Bazaar (onsite café and convenience store, conveniently... More 

Richmond Hill, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Facilities are close to Sunset beach, kitchen poorly equipped, small wares are very light on pans, whips, glasses, plates etc. Bedrooms lack drawers, you're leaving out of your suitcase, Pool area is very good, overall space is okay, Very affordable for a family of 4 or more. I'll probably come back and request a few items more for a stay... More 

Helpful?
Thank PeterDa1956
atrium_11, Manager at The Atrium Resort, responded to this review

Dear PeterDa1956, Thank you for your review. Based on the room type, every unit is equipped with a standard package/quantity of cookware (pots and pans), kitchen utensils, glasses, dishes, cutlery and plates, which is sufficient for most guests. We do not usually receive requests for additional kitchen items, but when we do, we accommodate guest requests. Units feature spacious closets... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 15, 2016 via mobile

Booked this trip using Priceline express deals thinking that this was a 4-star hotel and boy was I upset when I found out this was my place. This was more like a timeshare than an actual resort, as there was no daily maid service included (had to do my own laundry and take out my own garbage). There was also... More 

Helpful?
2 Thank Brad W
atrium_11, Manager at The Atrium Resort, responded to this review

Dear Brad W, Thank you for your review. In response to your comments: (1) We do not advertise on any website that daily housekeeping is included in the room rate. Our partners are well aware of this. Daily housekeeping is available as an optional reservation add-on. It appears that you did not conduct any research (including reading previous TripAdvisor reviews)... More 

Fairfax, Virginia
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed July 11, 2016

The worse hotel I have ever been in. Pool closes at night, no swim up bar although it was built to have one, the snack store looked like a closer, it was very dead when we went. Staff was not friendly, far from civilization, management was never to be seen. Found a roach in our room. Will choose another hotel... More 

Helpful?
1 Thank Jam M
atrium_11, Manager at The Atrium Resort, responded to this review

Dear Jam M, Your review claims that you stayed at the resort in November 2015. We have checked our records, and we do not have anyone with a first name starting with Jam, or anyone with the initials J M stay at the resort in November 2015. In addition, our maintenance/work orders log from November 2015 does not show any... More 

Level Contributor
53 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 28, 2016

The condo was spacious and after a couple of maintenance repairs, all appropriate. We really didn't realize that this resort was a little drive from everything in town. You really should have a vehicle, so you can drive to the supermarket and or other areas. The taxi fares are high and it is per person, so be ready... The island... More 

Helpful?
1 Thank Cigarclassic
Elkridge, Maryland
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 25, 2016

My group of three stayed at this Resort. First I want to highlight a few things. This is more of a condo than a resort. The room is nice. It offers a full kitchen to include microwave, coffee maker, toaster, full oven with stove and full sized refrigerator. There is also a washer and dryer in your room. We had... More 

Helpful?
1 Thank Rachelle J
atrium_11, Manager at The Atrium Resort, responded to this review

Dear Rachelle J, Thank you for contributing a review on TripAdvisor. Please note that we do not advertise onsite bicycle rentals. We offer golf cart service to beach usually during the busy winter season (from mid/end of December to end of March) only. Because we only offer the golf cart service for this specific time period, we do not advertise... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 21, 2016

Our original studio room booked had a view of the elevator and stairwell. As first time visitors to the island I didn't wanted to at least have a view of a palm tree, the pool, the sky, something.. After speaking with the property manager about moving us to different room he informed me that there were no studio rooms available... More 

Helpful?
Thank Sean Q
atrium_11, Manager at The Atrium Resort, responded to this review

Dear Sean Q, Thank you for contributing a review on TripAdvisor. Please note that all studio units are located on the ground floor and do not feature a patio or balcony. This is clearly advertised at our website. When travelers inquire about studio units, this is clearly communicated to them. We normally do not offer complimentary upgrades, but offer upgrade... More 

Gilroy, California
1 review
2 of 5 stars Reviewed June 7, 2016

No employee with any answers on site. Fire alarm has gone off several times over the first three of four days I have been here. Unit had very little or no materials for kitchen use. Other then the fire alarms the resort was very quiet.

Helpful?
Thank bwdavis2016
atrium_11, Manager at The Atrium Resort, responded to this review

Dear bwdavis2016, Thank you for contributing a review of The Atrium Resort on TripAdvisor. We have a full staff team at the resort, which include an Operations Manager and Front Desk Attendant/Concierge. In addition, there is a 24 hour uniformed security guard on the premises. The fire alarm went off during your stay because one of the guests at the... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about The Atrium Resort

Address: Governor's Road, Leeward, TKCA 1ZZ, Providenciales
Location: Caribbean > Turks and Caicos > Providenciales
Price Range: $159 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Atrium Resort 3.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Atrium Hotel Providenciales
The Atrium Resort Turks And Caicos/Providenciales
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