As a solo female traveler looking to get away from work and everything else I chose to come to RWI. I honestly did not find the staff rude in anyway, we also have to understand that different cultures may come across differently that was we are used to....but based on other reviews some people don't get that. Anyway, I spent... More 

I’m rating RWI only a 3 stars due to poor customer service, otherwise I’d easily give them a 5 stars. Please understand we had a wonderful time and RWI is beautiful, very clean and very well maintained, however a majority of their employees could care less about the guests. Again, it’s not ALL the employees, but a majority of them,... More 

Had a wonderful experience with Onecia at the front desk. She was very kind and friendly. Our ocean view room was very nice. Beach was gorgeous. Grounds were well kept. We loved the rooms. Full fridge, balcony & nice bathroom. We were very happy.

As with many things in Turks & Caicos, there are steep prices but the white sand beaches and clear water are the main attractions. When you pay a lot & go to an island like TCI, I do have an expectation of good service / "above average". Arrival: Upon arrival at Royal West Indies, I was first I told that... More 

I liked it. The hotel is situated at the east end of grace bay. It's about 1 mile from the "town" (shopping/restaurants). We rented a car, but I'm not sure it would have been necessary - not for the whole trip. But it was fun to explore northwest and other areas. TCI is a sleepy island for sure.... Beach, snorkel,... More 

RWI is an exceptional value for the location, hospitality and price. The staff were so friendly and kind . My boyfriend even received a special treat in our room when I told them it was his birthday. Its right on Grace Bay with spectacular ocean views. No reason to stay anywhere else again unless you want to pay triple the... More 

It was a four night trip to Providentiales which was booked from Jet Blue Getaway Vacations. From Baltimore on an Airbus 320 to Fort Lauderdale, we were pleasantly surprised at the standard seat room. From Fort Lauderdale, an Embraer 190 was our designated equipment. our sub-compact rental from Budget was sufficient for our travels to RWI Suites, shopping and restaurants.... More 

Stayed four nights here in a studio overlooking the "quiet pool" from Building 6. This building is the furthest from the beach, but perhaps this is a good thing as some people have complained about the noise at night from neighboring Club Med. Overall, the place is very nice and well-maintained. Clean room with very large balcony with table and... More