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Royal Palm Suite Hotel

Saddle Road 7, Maraval, Trinidad
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2/4/2018 2/5/2018
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Overview
  • Excellent7%
  • Very good7%
  • Average7%
  • Poor7%
  • Terrible72%
Mar 27, 2017
“Martinique”
Sep 21, 2016
“Refused to honour booking”
Free Wifi
Free Parking
Air Conditioning
Pool
Restaurant
Room Service
Family Rooms
Kitchenette
Meeting Rooms
Babysitting
2.5 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room

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Standard Room

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Write a ReviewReviews (28)
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1 - 5 of 27 reviews

Reviewed March 27, 2017 via mobile

Sylvio Ogkush : I'm staying here presently and I'm enjoying my stay . Clean hotel , courteous staff . I would recommend this hotel any day and I would surely come . again. I've seen some bad reviews but that was probably before my stay...More

3  Thank andrea p
Response from susan345, Guest Relations Manager at Royal Palm Suite HotelResponded March 29, 2017

Thank you for your comments. I am glad that you are enjoying your stay.

Reviewed September 21, 2016

I had a prepaid voucher from booking.com but managenebt insisted they had not received payment. I was travelling with 2 young children and arrived at hotel tired and late, they would not give us a room unless I paid full accommodation fee again. When I...More

1  Thank jilliannimbin
Reviewed April 4, 2015

Charged more than the quoted rate on Booking.com and refused to rectify the issue with Booking.com. When I asked about the conditions at the hotel in light of the poor reviews the response was quite rude.More

1  Thank PKNS
Response from susan345, Guest Relations Manager at Royal Palm Suite HotelResponded April 10, 2015

I am sorry about the way you felt, however, you were told that booking.com charged the incorrect rate for the carnival period, despite the fact that we informed them of same on more than one occasion. We charged you the rate that everyone else was...More

Reviewed February 24, 2015

i stayed at this hotel during carnival 2015 i don;t know where to start except to say all the reviews were accurate. if you could please stay some place else the only good thing concerning this establishment is it is across from massy grocery store...More

3  Thank tamen208
Response from susan345, Guest Relations Manager at Royal Palm Suite HotelResponded February 27, 2015

This review was posted by the same person who posted on Feb 19. The answer for the post of Feb 19 applies to this post as well. Carnival is a particularly difficult period for the hotel as one or two guests, come with the expectation...More

Reviewed March 30, 2014

I read the reviews, they were bad. I called the hotel and was assured that they fixed the problems. I arrived and my heart sank when I saw the property...the desk clerk was sitting outside when we arrived and did not attempt to move until...More

8  Thank annphotog
About
Amenities
  • Top amenities
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Hotel Amenities
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Babysitting
  • Room amenities
  • Air Conditioning
  • Refrigerator in room
  • Things to do
  • Pool
  • Restaurant
Details
  • Price range
  • $148 - $282 (Based on Average Rates for a Standard Room)
  • Hotel class
  • Room types
  • Kitchenette ,
  • Family Rooms
  • Number of rooms
  • 70
  • Reservation Options
  • TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Cheap Tickets, TripOnline SA and Cancelon so you can book your Royal Palm Suite Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
  • Location
  • Caribbean >
  • Trinidad and Tobago >
  • Trinidad >
  • Maraval
  • Also Known As
  • Royal Palm Hotel Maraval ,
  • Royal Palm Suite Maraval ,
  • Royal Palm Suite Hotel Trinidad/Maraval
Ask a question
Questions & Answers
Karyn M
January 21, 2017|
AnswerShow all 2 answers
Response from susan345 | Property representative |
It is better to get someone to visit the premises BEFORE you check in to see for yourself what the rooms are really like. The reviews are from people who demand discounts and because they do not get same, they will stoop... More
0
Votes
Karyn M
January 11, 2017|
AnswerShow all 2 answers
Response from susan345 | Property representative |
I am not sure where "Maraval Suites" are listed online. We are The Royal Palm Suite Hotel. We have no such listing.
0
Votes
Room Tips
"dont stay here period."
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"Get a room at some other hotel. If all are sold out, sleep in your rental car rather than stay here."
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