Had an amazing time! Stayed over for my birthday in the Suite and I loved how clean and quiet the room was. The VIP lounge is always so cozy and relaxing. Truly enjoyed our stay and we’d definitely be back!
i can’t wait to visit this place again my visit was by far the best experience i ever had in Trinidad really friendly staff and quality service. looking at the boats coming in from Tobago is always excited and the pool side view makes it excited 😆
We've stayed at the Hyatt a few times in the past and have always found our stays to be fun and relaxing. This time however, we celebrated our wedding anniversary and we were blown away by the service rendered by Angelique. She arranged for us to have complimentary mimosas and cake at breakfast. Both were absolutely delicious. She went a step further by making arrangements for us to have a full buffet brunch later that day. The ambience, food and live entertainment were more than we could have hoped for. She took ample photos for us to capture the memories forever. Furthermore, she arranged for us to carry up as much dessert as we desired to our room afterwards so we could have enough sweets to last us the remainder of our stay. This was an experience we will never forget and we cannot wait to return!…
Extremely Disappointed in our stay. Training needed for front staff as they don't seem to know how to speak to the Hyatt members and are not aware of what is offered by Hyatt. Don't ask about late check out cause you will be told that they will do you this favor this one time and that is a business hotel and not a run down hotel like Hilton (I mean really?). Dinner buffet was not tasty at all and not worth the price. Noticed dead flies by the window during dinner and still there at breakfast.
Friendly, diligent staff, quality food as always, good customer service. Just need to get our points updated for stay. Need a later close off time for club members access. Spend at least three days to really enjoy the experience.
Hotel is clean, hi-tech, gorgeous, and the staff are welcoming, the food is delicious and lots of diversity. The drinks were flavorful. I was skeptical because it seemed expensive or overpriced, but nope, I have no regrets and if I return to Trinidad, I know for sure I'm staying at Hyatt Regency Trinidad.
Hyatt T'dad continues to maintain its high standards of cleanliness & customer service. I was impressed with Covid protocols being maintained in the strictest way. It is my ideal vacation spot in TnT.
Great stay. Breakfast was fantastic with many options. Sushi was fantastic (put more rolls :p). The room was nice and clean. Big tv, good lighting. Very comfortable sleep. Sea view upgrade needed a cleaner window to enjoy though but overall a great stay.
Great place to stay. I traveled with my family (including a toddler) Great condition, located in the city center Staff are courteous Food was good though a bit pricey My room had a great view of the ocean
The staff of Hyatt have set the bar so high for service excellence within the hospitality industry. Everyone is so excited to be part of this organization and it shows in their work ethics. The rooms are modern and fresh but the only recommendation I have would ge to remove the carpet for the halls and rooms only due to the fact there is no natural air or sunlight that reaches so they smell a bit old. Apart from that there is absolutely nothing wrong with this spectacular property which is located on the waterfront in beautiful Port of Spain. Special mention to Brian at front desk who always provides extraordinary service everytime so it was not surprising to see him as the trainer for the new hires. Another special mention to Sean in the restaurant who always greets you with a warm smile. Thank you to everyone who helped to make my stay another memorable experience. …