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The Chancellor Hotel

Traveler (40)
Dining (2)
Pool & Beach (2)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Restaurant
Bar/Lounge
Room service
Free parking
Free High Speed Internet (WiFi)
Business Center with Internet Access
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
HOTEL CLASS
61Reviews
2Q+A
11Room tips
Traveler rating
  • 17
  • 16
  • 11
  • 8
  • 9
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  • English
Popular mentions
My wife and I went to Trinidad to participate in the 2019 carnival. It was our first time in Trinidad so we were both looking forward to enjoy ourselves and walking away with a great carnival experience. We were not disappointed and part of that memorable experience were due
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First time in Trinidad for work. The hotel owner consistently when above and beyond to arrange rides, showed us around or recommended where to go, arranged drivers, and generally attend to anything we needed. Possibly the greatest level of service I've ever had at a hotel. The
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Response from flipsideofacoin, General Manager at The Chancellor Hotel
Responded 1 week ago
We are happy you enjoyed your stay with us and of course your experience over the Carnival Season. We hope to see you both soon.
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+1
Visited with some friends as girls getaway. We were able to book and check in with no issues at all. The stay itself was great. We took a two bedroom suite for 4 people but there were only cups and glasses for 2 people. It was not an issue this time. The rooms were big and we
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Response from flipsideofacoin, General Manager at The Chancellor Hotel
Responded 1 week ago
Hi Anjanee & Ladies, Thank you for sharing this information , many issues occurred during your stay which we totally respect your comments and concerns. Just to let you know we did have a large contingent that checked out on said day which unfortunately we may not have had another room available to move your group due to those issues. But I can't say as I do not know if you made a request to move. Be that as it may I can assure you and your ladies, we have as per usual done our yearly spring cleaning which is normally prior to Carnival and we start again for another 365 days of wear and tear. I believe we also faltered in our continental breakfast service by not looking into the smaller details but I am happy you did request service from Luke who I am sure would have made every effort to assist once he realized. Thank you and we do hope to see you again .
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+1
My family and myself booked a multiple room 6 guests. Rooms were clean and culturally decorated which was intriguing. Staff was very helpful and attened to our needs even making exceptions with breakfast whenever we woke late. The grounds and pool were also clean and hanging out
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Stayed 3 nights with a group to attend a conference at the Hyatt. A group discount was negotiated by the conference comity and with breakfast we would pay about half the price at Hyatt. The hotel was dated, including their system for CC authorization. The rooms were very
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Response from flipsideofacoin, General Manager at The Chancellor Hotel
Responded Jul 11, 2018
Hi Henk Thank you for your review. I hope you were satisfied that our pre-auth was not done to facilitate the changes that were made with your group prior to arrival. Yes the fibre optic cable with our vendor has given us some reasonable issues however we were thankful that you were comfortable with our extra efforts in putting in additional routers to boost service to your room. As for the channel TV , the company we use is FLOW offers 64 channels , I am not sure if there are channels are continuous or if there are gaps. I am grateful for you pointing this out so i would review to ensure other customers are aware. Our property cafe opens until 2:00 PM which we offered your group a hot continental style buffet for breakfast. Definitely agree never to walk around in any area alone at nights, most times after 8 PM, however some of the places in our vicinity is .2 miles away . We do hope that you consider us for your team again! Thanks Again. Have a Great Day !
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Previous
What Time Is Check In ?
Concordo. Não recomendo pra ninguém. Os mosquitos e os ratos tomam conta. A piscina não é feita a manutenção e limpeza. As sobras das refeiçoes ficam nas mesas por até 2 ou mais dias sem ser limpadas. Lamentável.
0 votes
"Good location for Trinidad carnival"
"If internet is important ask for a room closer to the pool."
"Don't stay at this hotel."
"wifi can be a little spotty at times"
"It is absolutely the best environment for a quiet vacation, ideal for nature seekers"
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PRICE RANGE
$135 - $262 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chancellor hotel port of spain
LOCATION
CaribbeanTrinidad and TobagoTrinidadPort of Spain
NUMBER OF ROOMS
30
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