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Cascadia Hotel & Conference Center

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Cascadia Hotel & Conference Center
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109 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Trinidad
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Made reservations in advance for a connecting superior room and a standard room. Called to confirm and notify of late arrival on said day of stay. Arrived to find out that we were given two rooms a superior and a standard but they were not connecting. Person at desk annoyed me when she used the phrase "if you really did... More 

Helpful?
Thank Anjanee R
Shineal F, Management Team at Cascadia Hotel & Conference Center, responded to this review

Dear Valued Guest, We appreciate feedback from all guests and welcome your comments. Management takes pride in providing value and quality service therefore we are disheartened to hear your stay with us did not live up to your expectations. We regret to hear about your experience upon check-in, this misunderstanding was truly an unfortunate incident and we are saddened that... More 

Central America
1 review
4 of 5 stars Reviewed May 24, 2016

As a visitor to this beautiful country. My group visited there in early May for a conference that lasted 2 days. We were warmly greeted by the front office desk. The food in the restaurant was delicious and the service provided by Mr Gannee was excellent. The portion size was big and I did not have to ask for more... More 

Helpful?
Thank davmass70
Shineal F, Management Team at Cascadia Hotel & Conference Center, responded to this review

Dear Valued Guest, Thank you so much for sharing your experience, we truly appreciate that you considered your experience as "great service "... the employees are our pride and joy; we encourage them to go above and beyond to satisfy our guests. We offer a variety of room options, some of which have already been upgraded. Additionally, our housekeeping and... More 

Port of Spain
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 15, 2016 via mobile

I spent Mother's Day weekend at the Cascadia and I have to say it was just what I needed. Total relaxation, comfort and as usual the best of service and fantastic food. My family and I had an amazing weekend.

Helpful?
Thank TriniJules
Shineal F, Management Team at Cascadia Hotel & Conference Center, responded to this review

Dear Valued Guest, We truly cherish our guests and treat them as members of our own family, and we are delighted to hear that you and your love ones thoroughly enjoyed another stay with us! In addition, we wholeheartedly appreciate you taking the time to compliment our efforts. We are incredibly honored by your generous feedback regarding our fantastic food... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 7, 2016 via mobile

The room that was given to us the air conditioning was not functional. The remote given to you at the front desk to operate the television was dead. When asked to be moved to another room the aged lady at the desk refuse saying that the other rooms on the floor was all booked because they were expecting a group.... More 

Helpful?
Thank Kenisha N
Shineal F, Management Team at Cascadia Hotel & Conference Center, responded to this review

Dear Kenisha, We are constantly seeking ways to improve our overall customer experience therefore we welcome your comments with that being said, we are disappointed that you did not enjoy all aspects of your visit however we are happy to know one of our front office personnel's was able to assist you. Thank you once again for taking the time... More 

Travelers are raving about these Port of Spain hotels

1 review
1 of 5 stars Reviewed April 3, 2016 via mobile

Very old and basic. Reception not very helpful. Stains on the pillow cases. Sheets are old, warn , grimy and rough, Internet hardly works, elevator is old and gives trouble. Gross looking Tv small remote not working. I don't see any plus with this hotel.

Helpful?
Thank Crystal M
Shineal F, Management Team at Cascadia Hotel & Conference Center, responded to this review

Dear Crystal M, Thank you for taking the time to write a review and sharing your feedback of your stay with us. We are truly sorry to hear your stay was not up to your expectations. At Banquet and Conference Center, we are proud to offer great value for money, our guests appreciate the wide range of facilities and amenities... More 

Port of Spain, Trinidad
Level Contributor
5 reviews
5 of 5 stars Reviewed March 22, 2016

Last weekend I had the pleasure of spending time at this Hotel. I must admit the stay was wonderful and very traditional. however the pool was a bit small could have been bigger in case of a larger crowd.

Helpful?
Thank jo-jo_ellis
Shineal F, Management Team at Cascadia Hotel & Conference Center, responded to this review

Dear Jojo Ellis, We appreciate your comments and we are happy to know that we provided a pleasurable and wonderful atmosphere for you. The team here understands the importance of how special vacation time is therefore we focus on ensuring all aspects are in place for our guests to take advantage of the services and facilities provided, and as such... More 

Port of Spain, Trinidad
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed February 1, 2016

My husband and I celebrated our anniversary at this hotel which we chose due to its location tucked away from the bustle, its ambience and cost. The building needs upgrading and is very dated. Nick at check in was efficient and smooth. We mentioned that we were celebrating our anniversary to him. The next morning we were greeted by the... More 

Helpful?
1 Thank chriskj2015
Shineal F, Management Team at Cascadia Hotel & Conference Center, responded to this review

Dear Chriskj2015, We are delighted that you chose to celebrate such a special occasion with us. We look forward to accommodating both of you again in the near future as you take part in more of life's celebrations and milestones. We are glad that you found our location convenient and to your liking. We aim for friendly, professional service in... More 

Port of Spain
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 6, 2015 via mobile

This was not my first stay at the Cascadia, nor would it be my last. Going to this hotel is always a relaxing and pleasant experience. The staff was friendly and welcoming as usual and the food was just fantastic. Rooms continue to be homely and clean and with the upgrades, even more comfortable than before. This is what value... More 

Helpful?
Thank TriniJules
Shineal F, Management Team at Cascadia Hotel & Conference Center, responded to this review

Dear Trini Jules, On behalf of the team I would like to thank you for posting a review. It was great to know that you continue to enjoy all areas of our hotel, but particularly pleasing that the staff made such an impact for you and you found the food to be fantastic! We certainly believe our employees are our... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 1, 2015 via mobile

Poor place called a hotel. ..poor management .the food is horrible. ..no Ala carte menu available. ..no operating bar...poor quality and standards. The food and beverage manager hides when there is a complaint. The restaurant carpet is smelly and soiled.

Helpful?
3 Thank Steve S
Shineal F, Management Team at Cascadia Hotel & Conference Center, responded to this review

Dear Steve S, As a concerned organization we take time to analyze all reviews and respond accordingly. Your review is definitely not a true reflection of our hotel and we sincerely believe you did not stay at our premises. The a la carte menu is readily available at reception and at the restaurant on a daily basis, our food and... More 

Trinidad and Tobago
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 18, 2015 via mobile

I stayed at Cascadia hotel in July,2015 for one night and the place is so terribly run down. The room was dated and very uncomfortable !!!! I Do not recommend anyone staying there until you do some serious upgrades!!!

Helpful?
3 Thank MrsTsince2014
Shineal F, Management Team at Cascadia Hotel & Conference Center, responded to this review

Dear Feia 14, Thank you for your comments. Our hotel has always prided itself on providing incredible value and service therefore we are disheartened to hear your stay with us did not live up to your expectations. We provide different room categories to suit every taste and budget. Our housekeeping team does a great job of ensuring all of our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free Breakfast
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Cascadia Hotel & Conference Center

Address: Ariapita Road 67 | St. Anns, Port of Spain, Trinidad
Location: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Price Range: $97 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cascadia Hotel & Conference Center 2*
Number of rooms: 68
Reservation Options:
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Also Known As:
Cascadia Hotel And Conference Center
Cascadia Hotel Port Of Spain
Cascadia Hotel & Conference Center Trinidad/Port Of Spain
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