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Four Seasons Resort Nevis, West Indies

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Pinney's Beach, Charlestown Nevis
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1337)
Pool & Beach (315)
Videos (6)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Seasons Resort Nevis, West Indies
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 3 hotels in Charlestown
Location
Cleanliness
Service
Value
Travelers' Choice
Four Seasons Resort Nevis embodies a fresh take on a timeless Caribbean experience. On an unspoiled island, our Resort is a spirited and soulful haven where both serenity and adventure can be pursued endlessly. Discover a place where Nevisian love and harmony is ever-present and infused through every aspect of your stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Hot tub
Infinity pool
Adult pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Golf course
Snorkeling
Tennis court
Entertainment staff
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English
1900Reviews121Q+A100Room tips
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Popular mentions
jeffreyjohns462 wrote a review Jan 17
Villanova, PA, United States18 contributions20 helpful votes
We spent 9 days in early-January at the Four Seasons Nevis and it was perfect. We have visited the Resort a number of times previously and have always enjoyed our time there. We played golf every day on a challenging but fun course -- which was empty -- as was the resort itself. Perfect weather, excellent food and service. They continue to invest in upgrading the facilities, including new guest rooms. It is expensive -- and worth it! We had a terrific stay and will be back soon.
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Review collected in partnership with Four Seasons
Date of stay: January 2022
Value
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Location
Cleanliness
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Response from Ruby Garcia, Owner at Four Seasons Resort Nevis, West Indies
Responded 2 days ago
Hello Jeffery, thank you so much for your five-star review. We're happy to hear that Nevis was a "fabulous family golf vacation in paradise." The golf course is amazing even if you're not playing, and we're happy everyone got a chance to take advantage of that. We hope to welcome everyone back soon.
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I.D. wrote a review Jan 16
11 contributions
+1
What an amazing hidden gem this Four Season hotel on the prestine island of Nevis! We had a great experience starting at the airport where the hotel representatives met us and arranged transportation to the quick ferry ride straight to to the hotel's pier. We were greeted by the manager on arrival on the beautiful pier and given a tour of the grounds. The landscape is beautiful. We felt at like we were part of the Four Seasons' family. Everybody from the housekeeping team to personnel on the beach and wait staff in the restaurants were very accomodating to our requests. Whatever we needed would be delivered right away. The beach is gorgeous with a pristine water, amazing views and memorable sunsets. Their chat application helped to make tee times and dinning reservations easy and convenient for us. Beach attendants were great setting up towels, refreshments. Every day we were offered complementary tasting of their signature cocktails. Breakfast buffet in Hamilton room was the way to start our day, one of the best - with a large variety of foods. The Mango restaurant was one of our favorites with the best rock lobster, fish and ribs! The hotel staff really made our experience great and we had one of the best vacations!
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Date of stay: January 2022
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Response from Ruby Garcia, Owner at Four Seasons Resort Nevis, West Indies
Responded 2 days ago
Hello there - we are so delighted to hear that your visit from start to finish was amazing, and we were able to make your experience one to remember. We hope you and your family return to paradise soon and spend a few more days at our hidden gem.
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Ken E wrote a review Jan 14
Geneva, Switzerland32 contributions56 helpful votes
This place has been on our wish list for years and we so wanted to love it - but what a bust. Even without the ludicrous price point, this just fell so far short of what we always think of as a Four Seasons experience. Our room (and the facilities as a whole) was tired, and the service was highly mediocre and often almost unfriendly. There were a handful of great experiences - Roxanne at the beach resto should be put it charge of the whole place, the guys on the ferry were nice - but there was a real edge to way too many of the staff. Room service was a disaster, it was often impossible to get a drink, and trying to get a meal was like pulling teeth - we waited over an hour for anything, every time. I raised concerns about our experience on day three (when we actually, unthinkably, started contemplating leaving), was told management would be reaching out, and never heard from anyone. I readily acknowledge these are first world problems - we were lucky to go anywhere, much less the Caribbean, and I know it was during Covid. (I know in part because my daughter came home with Covid, probably from our downstairs neighbor at the resort, who was apparently quarantined in our little building). But at 3k per night (including a “service charge” that brought no service and was duplicated on every individual bill, with a bonus line for tips on everything), so much more was needed. Not only would we not go back, but it makes us question whether the Four Seasons chain has lost its luster. We did see a turtle, however. That was cool.
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Date of stay: December 2021Trip type: Traveled with family
2 Helpful votes
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Response from Ruby Garcia, Owner at Four Seasons Resort Nevis, West Indies
Responded 2 days ago
Hello there - we are saddened to hear that your experience was not up to Four Seasons standards during your recent visit. We will be sure to take your feedback into consideration to improve.
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Canadadreamz wrote a review Jan 9
1 contribution6 helpful votes
I stayed at Four Season Nevis for a week from Dec 26-Jan2, we were a party of 11 and had 4 rooms. We have stayed at over 25 Four Seasons properties (multiple times in some of them) and they have been wonderful experiences. Four Seasons Nevis was a terrible experience because of …. pool chairs. Yes, pool chairs. We got to the hotel late in the afternoon and took our kids to the main Limin pool. This pool was ideal for kids. The pool is a maximum of 3.5 feet so our 7 and 6 year old could stand and there is a large section half a foot deep which was ideal for our 2-year-old to wade in. On day 2 our family went to the pool after breakfast and 90% of the chairs were open, we proceeded to sit at chairs and were told they were reserved. We moved to two other areas and were again ushered out of the vacant seats and told they were reserved. Perplexed we asked to speak to someone, and this was our first interaction with Mac Kee. He informed us to prevent people from getting up early to block chairs, Four Seasons Nevis assigns your chairs and this is similar to the policy a Four Seasons Maui. First issue: why were we not told this on check in?, why do we not have input on location? (3 pools, beach) and why were we not told where our seats were? He apologized for this. Okay, Mac Kee - “where are our seats?”. There were no seats for us, he proceeded to find 5 seats at another pool, and 6 seats in the last row at the beach. 95% of the chairs are modern comfortable chairs, not ours, old strappy cruise ship chairs from the 80’s. We asked to be moved to the pool suitable for our kids, the time is 1 pm and 50% of the seats are still vacant. Mac Kee said he would put us on the “waitlist”. Our travel agency reached out to the manager Yvette who would come to see us. In the email we said there was a large empty grass area at the Limin pool and asked if we could put a few chairs there, she replied for safety they could do. I regret not taking a picture of the area as this was a ridiculous statement. On Day 3, Yvette found us at the Limin pool where we used 2 chairs that were empty and said “Oh I see you are sorted out”, I said “No, these are not my seats”, she stared blankly and left and we never saw or heard from her again. Later that afternoon at 4 pm we were apologetically asked by a guest to move from the chairs (not his fault), they also commented on how poor this policy was (which we heard from many guests) Day, 3, 4, 5 we continued to ask to move seats with no results. Literally, my wife on all of these days was putting towels on the ground to sit to watch our kids in the pool (swimming safety), we ate lunch on the ground, we ordered drinks to the ground, all the while 50% of the chairs sat empty all day. We are spending $2100 USD a night per room and sitting on the ground. We are a social family and we talked to many people, by Day 6 60% of the people with chairs at Limin were new guests. What about the “waitlist”. Finally, on Day 6 I had finally had it and lost my temper with Mac Kee and demanded to see this “waitlist”. I am not proud of losing my temper (if Mac Kee reads this I apologize), I am 49 and my younger sister has said she has never seen me like that, to his credit Mac Kee kept his composure. Of course, the “waitlist” does not exist, I don’t appreciate being lied to. This at least prompted Mac Kee to find 2 seats for our family of 11 on day 6 and 4 seats on day 7. I was conflicted writing this review, as poor of an experience it was dealing with Yvette and Mac Kee, we met some wonderful people including Wallace at the Monkey bar (who we invited and came with my family as our guest when we rented a boat). Mekishka, a manager at the front desk who prevented us missing our flight (we took an antigen test the day before, our boat departed at 8:30 am, we had no results and she stayed on the phone for an hour with the lab to get the results, had a boat on standby at 9:30 am, and we made the flight – that is a Four Seasons experience), Nebraska at the beach, Sezzie at one of the restaurants. The goal of this post is not to hurt these fine people but to change this policy. Firstly, inform people this is your policy and tell them when they are booking where they will be, some people like sitting at the pool and others at the beach. Secondly, consider a more equitable way to allocate the chairs (daily lottery?). Thirdly, only save the seats until a certain point in time., many of these chairs were saved for families who also had beach chairs and would rarely (if at all) use the pool chairs. Finally, I don’t say this lightly as these are powerful words, we felt race was a factor in how we were treated. 9 out of the 11 members of our family are visible minorities, without speaking to each other – we all thought the same thing and we finally discussed it collectively as a group on the last night and we were surprised we all thought the same. I am a patriotic Canadian and I am so proud of what Izzy Sharp created with Four Seasons, I will continue to always choose Four Seasons first, but my family and I will never return to Four Season Nevis. In my opinion, it is a shame what this one property is doing to your brand. If this review convinces one other family to choose another resort until this policy is made fair, then I am happy for the time it took to write and re-living the frustration.
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Date of stay: January 2022
Value
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5 Helpful votes
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Response from Ruby Garcia, Owner at Four Seasons Resort Nevis, West Indies
Responded 2 days ago
Hello there - we are saddened to hear that your experience was not up to Four Seasons standards during your recent visit. You mentioned speaking with a few of our team members, and we will be sure to take your feedback into consideration to improve.
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seas0nedtraveler222 wrote a review Dec 2021
New York City, New York8 contributions19 helpful votes
After having this hotel on our radar for years, we finally got to visit. Here are our thoughts: - Architecturally, the resort is ho-hum and unexciting, but the grounds are lovely and well-maintained. - As mentioned in several prior reviews, there is a mildew problem in some rooms. Despite requesting a room without this issue, we somehow were placed in a mildew room. Due to low occupancy, were able to move to a better situation after one night. - Our ocean-view room was pleasant though the sliding doors to the terrace were incredibly difficult to open (in both rooms we had). Also, the absence of blackout curtains (there are shutters instead) means you’ll be rising early each morning so bring eye shades if you’re light sensitive. In our first room I was shocked to see toothpaste dots all over the bathroom mirror— I have never seen that in a hotel. Fortunately, I had Lysol spray with me (due to Covid), but this oversight was not acceptable, particularly given the hotel’s supposed pledge to pandemic safety. - Restaurants seemed promising at first, until menu repetition and boredom set in. How can a Caribbean resort have only snapper available as catch of the day for an entire week, and also as a replacement for other “unavailable” menu items? And how can the orange juice be of the dreadful canned variety? - Service was a mixed bag. Kudos to Elliot at the front desk who handled our room change. But a request for a sewing kit took three attempts over multiple days. I was served an alcoholic Bloody Mary when I ordered a mocktail— a potentially dangerous mistake for those who cannot drink. - The property did not enforce their adult quiet pool policies, and when we reported this to the front desk, they lied to us, saying all pools are “family friendly”— a direct contradiction to their website. This was eventually settled by a pool manager, but who wants to spend precious vacation time arguing with staff? - Overall, our week-long stay (at extremely low occupancy just before the holidays) was pleasant enough, largely because we had the property to ourselves. We saw staff setting up three-deep rows of beach chairs and auxiliary (indoor) dining space for breakfasts (curiously, there seemed to be very limited outdoor dining space available at breakfast) and know that we would have disliked the experience here during a week filled with families at 100% occupancy.
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Date of stay: December 2021Trip type: Traveled as a couple
3 Helpful votes
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Response from Ruby Garcia, Owner at Four Seasons Resort Nevis, West Indies
Responded 2 weeks ago
Hello there - we are saddened to hear that your experience was not up to Four Seasons standards during your recent visit. We will be sure to take your feedback into consideration to improve.
Read more
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PRICE RANGE
$467 - $1,417 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four seasons resort nevis, west indies hotel charlestown, 4 seasons resort nevis, west indies, four seasons hotel charlestown, four seasons charlestown, four season hotel nevis, 4 seasons nevis, four season nevis, charlestown four seasons
LOCATION
CaribbeanSt. Kitts and NevisNevisCharlestown
NUMBER OF ROOMS
196
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Frequently Asked Questions about Four Seasons Resort Nevis, West Indies
Which popular attractions are close to Four Seasons Resort Nevis, West Indies?
Nearby attractions include Botanical Gardens of Nevis (3.3 miles), Pinney's Beach (0.5 miles), and Cockleshell Beach (4.9 miles).
What are some of the property amenities at Four Seasons Resort Nevis, West Indies?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Seasons Resort Nevis, West Indies?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Resort Nevis, West Indies?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Four Seasons Resort Nevis, West Indies?
Yes, free parking is available to guests.
What are some restaurants close to Four Seasons Resort Nevis, West Indies?
Conveniently located restaurants include Indian Summer Nevis, The Rocks, and Bananas.
Are there opportunities to exercise at Four Seasons Resort Nevis, West Indies?
Yes, guests have access to a pool and a fitness center during their stay.
Does Four Seasons Resort Nevis, West Indies have airport transportation?
Yes, Four Seasons Resort Nevis, West Indies offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Seasons Resort Nevis, West Indies?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Seasons Resort Nevis, West Indies offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Four Seasons Resort Nevis, West Indies?
Many travelers enjoy visiting Bath Hotel and Spring House (1.9 miles), Cottle Church (3.3 miles), and Montpelier House (3.5 miles).