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The Ritz-Carlton, Grand Cayman

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The Ritz-Carlton, Grand Cayman
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2,254 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Grand Cayman
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Showing 2,207: English reviews
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Ritz Carlton Grand Cayman for five nights in June to celebrate our 18th anniversary. The staff was very kind to upgrade us to a beach view as the garden view rooms are opposite the beach across the highway. The service was wonderful, the rooms were beautifully appointed and luxurious. The housekeeping was great... More 

Helpful?
1 Thank Abbey B
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

December 2010 For starters, they had no congratulations note in room. Next constant messages on your hotel room phone to bother you to turn your bed over. I thought they were emergency messages from my grown children. Very stressful!!!! Staff busts in your room with no knock on doors. What if I was in the shower? I had no do... More 

Helpful?
Thank Patayde
New York
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

My two sisters, a family friend and I stayed at the Ritz Carlton from 7/1/16-7/6/16 and we were able to get two adjoining rooms. Upon arrival to the hotel you are greeted with alcoholic and non-alcoholic drinks and a freshly scented wet towel to wipe your face and hands. We were given a brief tour/intro to the hotel and everything... More 

Helpful?
Thank JALUV
new york
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I recently spent 4 days at the Ritz in Grand Cayman. I can't put into words how amazing the staff was. They are always smiling, happy to see you and remember your name. We were treated like royalty. In particular Ashley brought a smile to my wife's and my face each morning. We only eat at the... More 

Helpful?
Thank baruti
Katonah, New York
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

So, I came in with high expectations, and I'm happy to say there were exceeded. The staff is very international and exceptionally friendly. They went above and beyond when it came to dealing with my 6 year old, and I have to say, it was incredibly refreshing. The restaurants were exceptional, the waters a clear blue, and the paddleboarding a... More 

Helpful?
Thank KatonahDave
Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago via mobile

We stayed for 10 nights in December 2010. For starters the air-conditioning is fake degrees in your room . you try and lower the temperature to 70 or lower and it puts out s false reading. The staff try and tell you it is that degree. That highly caused me grief!!!! I travel around the world and European hotels from... More 

Helpful?
Thank Allan F
Marc_LangevinCayman, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear Allan F, Thank you for sharing your recent experience with the TripAdvisor community. I was very disappointed to learn that we failed to meet your overall expectations. We sincerely appreciate your feedback and I wanted to personally address a few observations that you noted. I would welcome the opportunity to further discuss your visit personally. Please contact me at... More 

Rowland Heights, California
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amazing Ritz Carlton Grand Cayman experience.. All the staffs are very professional and friendly.. And services are top notch!! My husband and I came to the island for our honeymoon, first the guest relations coordinator - Eduardo Blasco Lombardia assisted us with noting our special occasion, along with our travel information in the reservation system. Then when we arrive to... More 

Helpful?
4 Thank XiaozhengYan
Charlotte, North Carolina
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I want to thank the Ritz Carlton for making our 10 year anniversary amazing! We were spoiled from the moment we arrived until drove off to the airport to return home. Wonderful room with a fantastic view. Excellent service from all of the staff we had interaction with at the hotel. Everyone there was friendly and happy and went out... More 

Helpful?
1 Thank SugarHillGirl
Washington DC, District of Columbia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I have been coming to the Ritz for many years now and I thought it was finally time to leave a review. This past March will have been my 10th stay over a 4 year period and each stay has been better than the last. As soon as you step on to the property you are greeted by employees and... More 

Helpful?
1 Thank katiegraves18
Southbridge, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Wonderful grounds however the staff needs to know how to cater to guests! We visited during the cay film festival and felt out of place. We were celebrating our 25th anniversary and there was no staff that would great us. They lacked the professionalism other Ritz have given. The concigire wan not helpful on any of the 3-4 times we... More 

Helpful?
1 Thank Joe C
Marc_LangevinCayman, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear Joe C, Thank you for sharing your recent experience with the TripAdvisor community. I was very disappointed to learn that we failed to meet your overall expectations. We sincerely appreciate your feedback and I wanted to personally address a few observations that you noted. I would welcome the opportunity to further discuss your visit personally. Please contact me at... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Discover The Ritz-Carlton, Grand Cayman, a luxury resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. ... more   less 

Additional Information about The Ritz-Carlton, Grand Cayman

Address: West Bay Road | PO Box 32348, Seven Mile Beach, Grand Cayman
Location: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: $411 - $1,174 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Reservation Options:
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
The Ritz-Carlton, Grand Cayman Cayman Islands
Hotel Style:
#1 Spa Hotel in Seven Mile Beach
#1 Business Hotel in Seven Mile Beach
#1 Top resorts Hotel in Seven Mile Beach
#1 Romantic Hotel in Seven Mile Beach
#2 On the Beach Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#2 Luxury Hotel in Seven Mile Beach
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