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The Ritz-Carlton, Grand Cayman

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The Ritz-Carlton, Grand Cayman
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2,302 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Grand Cayman
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Showing 2,253: English reviews
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just completed a fantastic, week-long family vacation at the Ritz, Grand Cayman. As the old adage goes - "you get what you pay for" - which the Ritz Carlton takes seriously and provides both the amenities and exceptional level of service that guarantee memorable vacations for the customers. We were treated wonderfully by all staff members, but if there is... More 

Helpful?
Thank Shane V
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Hubby and I spent a couple's week, celebrating our anniversary, in Grand Cayman for 8 days. We usually spend a bunch of cash chartering a flight, but this time, we flew commercial and spent extra on once-in-a-lifetime activities instead. (Which was amazing! More below). I wanted to love this Ritz, and even if I looked the other way on several... More 

Helpful?
1 Thank GlitterChick33
MarcLangCI, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear GlitterChick33, Thank you for sharing your feedback with the TripAdvisor community! I was disappointed to learn that we did not meet your overall expectations of the property for your anniversary celebration. Your experience is certainly not indicative of the standards and service for which we are known and I would appreciate the opportunity to discuss your visit in greater... More 

Houston, Texas
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Some great things about the Ritz, some improvements needed. Firstly the not so good - check in was not that friendly. The resorts rooms are about 400 meters from the beach. Our room was overlooking a busy road ! The hotel was busy and the beach in particular was too crowded. Pricey hotel for what you get. The good -... More 

Helpful?
Thank Nick L
Hicksville, New York
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 2 nights at this property at the end of June following 5 nights at the Wyndham Reef. We decided to treat ourselves for the end of our trip to celebrate our 15 year anniversary. Immediately upon entering and check in, we were swooped into a world of impeccable service and were addressed by name. While checking in, we... More 

Helpful?
Thank mandor58
london
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I had an amazing time at this gorgeous hotel on the beautiful seven mike beach and it was made more special by the truly fantastic 'Ladies and Gentlemen' of the Ritz Carlton, from the moment we arrived ( with noisy and fairly rowdy children ) our every need was catered for. Our amazing concierges Alex, Abdul and Cora went above... More 

Helpful?
Thank etherkay
New York City, New York
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

First and foremost, this hotel is incredible. I came here for 5 days after my 34th Birthday. From the moment I arrived until the moment I left, the service was impeccable. A few of the many highlights and ways the Ritz Carlton Grand Cayman went above and beyond: They found out it was my birthday and upgraded me to a... More 

Helpful?
Thank sobemargie
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent as always! Beautiful location, cheerful staff. Kid/Teen friendly. This year especially my older son needed to finish his requirements for his Sailing Merit Badge for Boy Scouts. The beach staff went out of their way to help him and even signed off on his completion. Yet another example of excellent care they put in to taking care of you.

Helpful?
Thank Travelmomtoboys
Washington DC, District of Columbia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed there last fall with my now wife as it was her birthday and where i planned to propose. The staff was very welcoming and attentive and even greeted us by name as we pulled up in the cab. They had balloons and chocolates waiting for us for my wife's birthday. The concierge was very helpful in helping us book... More 

Helpful?
Thank Mark Andrew M
Ann Arbor, Michigan
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Ritz for a week in an ocean view room. We stayed on the property and ate almost every meal there, which is something I rarely do on a vacation. There really wasn't much need to leave. The food was great, although expensive, and the beach is incredible. I really didn't feel the need... More 

Helpful?
Thank Heather N
Maryland
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We have stayed at a number of Ritz Carlton's and have to say that we were surprised by the less than stellar involvement and reaction of the managers we saw and spoke to on site. The staff we spoke to was just the opposite. They were incredibly friendly, personable and tried their best to meet every request. This includes the... More 

Helpful?
2 Thank MDiowahawk
MarcLangCI, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear MDiowahawk, Thank you for sharing your feedback with the TripAdvisor community! I was disappointed to learn that we did not meet your expectations and would like to speak with you personally to better understand your experience. Please contact me at 345-815-6006 at your convenience. I hope to have the pleasure of speaking with you! Sincerely, Marc Langevin General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Discover The Ritz-Carlton, Grand Cayman, a luxury resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. ... more   less 

Additional Information about The Ritz-Carlton, Grand Cayman

Address: West Bay Road, Seven Mile Beach KY1-1200, Grand Cayman
Location: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: $409 - $1,117 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Reservation Options:
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
The Ritz-Carlton, Grand Cayman Cayman Islands
Hotel Style:
#1 Business Hotel in Seven Mile Beach
#1 Romantic Hotel in Seven Mile Beach
#2 Spa Hotel in Seven Mile Beach
#2 Top resorts Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#3 Luxury Hotel in Seven Mile Beach
#3 On the Beach Hotel in Seven Mile Beach
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