We stayed for a week at the Ritz and it was one of the best resort experiences we have ever had. The room was clean and spacious, pool and beach were both fantastic, and the restaurants on property were all great. What really made the trip was the staff - everyone was so helpful and friendly throughout our entire trip. We also did a mangrove tour and snorkel excursion with the Ritz - our guides were amazing. Such a great trip and hope to go back as soon as we can!
From the moment my family and I arrived to the property we were greeted with such a lovely smile from Jitu, Tashania, Hudson, Mark, Marina, Phil, ILene and Beatris at the front desk. Our Kids ran around the lobby for such of exiting time to get away from home for a while, they were even more thrilled to see those cute fluffy Lions they gave them as an amenity. When we arrived to our room we were astonished by the great room were assigned to not the mention how mesmerized and breathtaking that lovely evening was, it is as if they also made the sunset for us. Later that day the kids blasted away at the water park with many attention from Aldo, Oneil, Geofrey, and the team at Andiamo. At the beach we were greeted by many and felt like we have lived there for many years and everyone knew our names and were so friendly with a genuine smile in particular Madiee, Hernan, Marry, James, Martin and Bruno who made our lunch experience at Barjack a true Ritz-Carlton one. At night they enjoyed the cookies and milk that Audrey set as an amenity and it made us so happy to see them so energized of having such a good time. We truly thank the team at The Ritz-Carlton, Grand Cayman for the amazing hospitality they have showcase for my family and for making our staycation a very memorable one. I hope to return back soon. Best regards. Gladston Huffington…
If I could I would give this hotel 10 stars what a lovely property, 7 mile beach is amazing plenty of chairs bars and restaurants. Workers go beyond to make you happy, they definitely know how to make people welcome, we absolutely cannot wait for this Covid-19 to be over so we can go back🍀🍀🤞🤞
An outstanding large Ritz-Carlton where they treat you like you are in a smaller resort. The facilities are excellent and the staff make the visit special. The restaurant selection can make any stay (we were there for 16 days) a little more expensive - drinks are NOT included, so that adds even more. We had breakfast in the same restaurant every morning and the staff started treating us like regulars.
This place in phenomenal. The staff is by far the finest of any place in the world I have stayed. the guys and girls at the beach and pool area were incredible. How they handled the rich pompous jerks without killing them was even more impressive. The rooms were a little worn and in need of an overhaul but certainly nothing bad. Yes it is expensive but you know that going in and you get what you pay for.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing