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Full view
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Room & Suite (445)
Dining (233)
Travel safe during COVID-19
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/17/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Grand Cayman
Updated 06/17/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 12 in Seven Mile Beach
Location
4.8
Cleanliness
4.8
Service
4.8
Value
4.1
GreenLeaders GreenPartner
Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Golf course
Tennis court
Aerobics
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Salon
Steam room
Baggage storage
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Housekeeping
Dishwasher
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Tile / marble floor
Minibar
Oven
Stovetop
On-demand movies
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Business
Languages Spoken
English
Location
Full view
74Somewhat walkable
Grade: 74 out of 100
24Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
Contact
West Bay Road, Seven Mile Beach KY1-1209 Grand Cayman
Getting there
Rental CarsSee rental cars from $76/day
3669Reviews234Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
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Most Recent
Amazing in every way!!! Friendly staff, beautiful rooms, excellent food, I can’t say enough great things about this hotel. And the beach…Soooo gorgeous!! We will definitely be back!! Loved every second of our vacation at the Ritz Carlton Grand Cayman!
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Date of stay: May 2022Trip type: Traveled
Helpful
Beautyful resort Covid protocol, green clean, very good staff, large comfortable rooms. They have great facilities, things to do: horseback rides, ocean swimming, pools, fishing, beach, Spa, shopping.
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Date of stay: May 2022
Value
Cleanliness
Service
Room Tip: Pandemic, so make requests known when booking.
See more room tips
Helpful
4 couples rented an on premises Villa (Exclusive Resorts) at this Ritz. We have a fabulous week. One note of caution: our worst dinner of the week was at "Seven" - the high end steak house at the Ritz. They were understaffed and 3 of 8 meals (steaks not done properly) were sent back. There is such good food on the island, I would just skip this one. Other than that, the property was great: excellent service, great pool, gorgeous beach and nice spa/exercise facility. Golf course was tight, tough and well kept.
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Date of stay: May 2022
Helpful
This hotel was absolutely wonderful. The service was great, the staff was friendly, and housekeeping was fantastic. Angela was so nice she would leave extra chocolates for my kids and even drew me a bath with a hand written note. The grounds are very clean except for the splash pad which had a lot of rooster poop. The food was very good too and the drinks were great. The beachfront was beautiful too. I would definitely recommend this hotel even though it was quite expensive. We had a fabulous time.
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Date of stay: March 2022Trip type: Traveled
Helpful
This is our third time visiting the Ritz on Grand Cayman. It’s undergone a recent renovation and looking great post Covid. There’s some good and some needs improvement based on our latest visit and I’ll start with the pluses first. Rooms and common spaces are quite nice. We had a king bed with a pullout couch and our son slept on the pullout, which was very comfortable. Our room had a great view overlooking the ocean with a balcony which was also nice. Housekeeping was top notch and the ladies and gentlemen took care of us every day. In terms of food options, they’re very limited considering the size of the resort. We ate breakfast at Seven and had the buffet which was excellent. Service was also fantastic. Ask for Winsome. She was lovely. Ate all dinners off property. Some great options within walking distance including Luca, which was the best meal we had on the island. The beach was awesome and we took out a paddle board and snorkel equipment daily. Price is included and the guys at Red Sail were amazing. Super friendly and helpful. Now to the minuses. I had originally booked a club room and about 3 weeks before the trip I received an email indicating that it was still closed because of renovation. A big miss. Essentially we paid nearly the same price for way less. They agreed to provide complimentary breakfast for all of us as a result of the closure. We got to the hotel and the woman at the front desk informed us that it was only for two ppl and we’d need to pay for our son. Seriously??? For over $1,000/night, that’s simply ridiculous. The other minus was the stingray city tour, which is a must do in Grand Cayman. Went to book it through the hotel: $135/pp. Walked across the street and it was $55. I’m fine with paying a little more for convenience, but nearly triple the cost, not so much. The tour we took through another company was the best one I’ve been on. Highly recommend Captain Marvin. The one thing we loved about this property was the staff and personalized service we received in the club. It makes a big property seem small. Unfortunately, this time I felt like random resort guests paying way too much for our vacation. Will we be back? Not sure. If they don’t reopen the club, it’s definitely no. There are two directions to head: provide more personalized service for the price or lower the rates. Understood that Covid has been tough, but you can’t offer a stay at the Marriott for very expensive Ritz prices.…
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Laura Jarvinen, General Manager at The Ritz-Carlton, Grand Cayman
Responded 3 weeks ago
Dear Laurawi, Thank you for your time in sharing your feedback about your recent experience. We are delighted to learn that our Ladies and Gentlemen provided the excellent and legendary service that characterizes our resort and that our renovated spaces provided a comfortable and relaxing stay for you and your family. We are disappointed that we were unable to provide the Club and dining experiences you expected and deserved and hope to re-open our Club lounge very soon. Your detailed review is much appreciated as it will certainly help us improve our service and experience for future guests. If you would like to share any additional comments personally, you may reach me directly at 345-815-6001. We hope to have the opportunity to welcome you and your family back for a much more memorable stay at The Ritz-Carlton, Grand Cayman. Sincerely, Laura Jarvinen Hotel Manager
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renovation was great but you can tell they missed a few spots. terrace had an old wobbly fan. staffing was understandably not at 100% but you noticed. super long waits to get food and drinks at the pool. at one point i waited over 10 minutes for staff to come over and take a food order after raising my flag. i called the front desk a few times to have it ring more than 7 times before anyone picked up. nobody offered to help us with our luggage upon check out. at that price point and hotel level, you would think you would be asked if i needed any airport or luggage arrangements. they do this at the four seasons. we had two children with us both under the age of 5. children eat free, one did not like one meal so i ordered a replacement meal. after paying all that money at this hotel, they charged me the 20 dollars for the kids meal. i asked the staff and was advised we have two kids but ordered 3 meals. i didnt make a fuss about it after telling them my kid thought the sliders were gross so got mac instead. id expect a little more care from the staff given i was spending all that money per night. it was the little things that felt like this RC was lacking that makes it a true RC property. the price point was def RC but service was closer to a marriott imo.would i go back? sure. do i love it? not really. steakhouse was ok but at 85 bux i expect something better. niman ranch? snake river farms? with these prices and expensive wines you should age your own meat. andiamo was gross.…
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Date of stay: April 2022
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Mark, the VIP concierge was fantastic. Responsive and friendly and nice and interesting. Danny and Mladen (at the beach) also first rate. In fact the entire staff is gracious and helpful and goes the extra mile to help guest. The hotel had been renovated and the design is more modern that most Ritz hotels (good!). The beach is beautiful and the amenities vast. The housekeeping staff makes you feel like you're at home with personal notes and friendly "hello"s and warm conversation. On the constructive criticism side -- we had a deal for free breakfast and they kept charging our account. This is an issue at many hotels and obviously errors always end up in their favor. These charges were an unnecessary irritant and persisted after we pointed out. I'm quite surprised they haven't sorted -- check your bill! Food was decent but not outstanding. The steakhouse offered name-brand beef (Niman Ranch?) -- given the restaurant is the magnet steakhouse for the Island I'd expect them to have more of a New York style and their own aging process. Many of the side dishes seemed to have bacon bits as an ingredient and were a bit too salty. That said the food was good and the japanese restaurant was outstanding. One lowpoint was Andiamo -- the casual Italian restaurant. The food was poor -- salad was inedible and pizza was drab and overly salted. Just avoid Andiamo and you'll be fine. We didn't try Blue (Eric Ripert's venue). The breakfast buffet at Seven was OUTSTANDING -- the best we've had. All stations were tasty and fresh. Overall this is a true five star property with a first-rate staff. Much better staff than the Kimpton Seafire and more amenities and larger rooms as a bonus. We'll gladly return. Thank you Mark!!!…
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Helpful
You can’t beat the Ritz service! They are hands down the best in the game! If you want to be pampered, then this is your spot!!! Newly renovated bar Jack is fantastic! Get the fish tacos!!!! Also the spa is to die for!
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Date of stay: April 2022Trip type: Traveled
Helpful
Recently returned from a 5 day stay at this RC property and felt compelled to write a review. Our trip was perfect! With 6yo twin boys in tow, we were anxious about traveling internationally. This property made it well worth it! We were told that the property is freshly renovated. It is gorgeous. Our room was well appointed, comfortable and spacious. Not every restaurant was open, but the ones that were had delicious food. Ultimately, what made this trip truly great was the exceptional staff. RC always has excellent service, but the staff at this property go even beyond the high RC standards we are used to. A huge Thank You to them for making our trip so wonderful!
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Date of stay: March 2022Trip type: Traveled
3 Helpful votes
Helpful
Perfect vacation. I will ramble from here :) Best spot on the beach but what sets this hotel apart is the friendly welcoming service. We have never had this level of service - even at other Ritz Carltons. This place is expensive but worth every penny. Definitely get breakfast included the brunch is amazing with the perfect amount of variety over a weeks vacations. The cabanas at the beach are expensive but again the service and location are amazing. Food at pool was great the shrimp and tuna bowls are flavorful but light and even shareable especially if you had the brunch breakfast. Pina coladas are off the hook! The cleaning staff were fantastic in so far as the room- we never had to call for service and turn down service included thoughtful details - pool was great and DEEP. Perfect pool music - not too loud. Easy to get to everywhere from the Ritz. Make sure to try the BBQ place next door. The sushi restaurant and the dessert were amazing - and again the service caused us to tip more than included. The bar areas and lounges are comfy and casual … service is slower but attentive. The pumpkin seed balls with jerk spices are deciduous … especially with a glass of Moët. Jus a fantastic spot!!! We will be back. Also check out Cobalt Charter for a private excursion for up to 8 people… think sting ray city - snorkel and starfish point.. such a great trip - I could go on and on…
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Date of stay: March 2022Trip type: Traveled
2 Helpful votes
Helpful
PRICE RANGE
$670 - $1,193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton grand cayman hotel seven mile beach, grand cayman ritz carlton, ritz seven mile beach, seven mile beach ritz-carlton
LOCATION
CaribbeanCayman IslandsGrand CaymanSeven Mile Beach
NUMBER OF ROOMS
365
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Claim Your Listing Frequently Asked Questions about The Ritz-Carlton, Grand Cayman
Which popular attractions are close to The Ritz-Carlton, Grand Cayman?
Nearby attractions include Funky Monkey Lifestyle Wear (0.2 miles) and Hublot Boutique Grand Cayman (0.03 miles).
What are some of the property amenities at The Ritz-Carlton, Grand Cayman?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton, Grand Cayman?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Grand Cayman?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton, Grand Cayman?
Yes, parking is available to guests.
What are some restaurants close to The Ritz-Carlton, Grand Cayman?
Conveniently located restaurants include Island Naturals Cafe, The Falls Steakhouse formerly Copper Falls Steakhouse, and Casa 43 Mexican Kitchen and Tequila Bar.
Are there opportunities to exercise at The Ritz-Carlton, Grand Cayman?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Ritz-Carlton, Grand Cayman have airport transportation?
Yes, The Ritz-Carlton, Grand Cayman offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton, Grand Cayman?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Grand Cayman?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Grand Cayman offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.