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747 West Bay Road, Seven Mile Beach KY1-1200 Grand Cayman
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Traveler (334)
Room & Suite (43)
Dining (29)
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About

#1 of 12 hotels in Seven Mile Beach
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
A revel of the glory days of Caribbean understated glamour, Palm Heights is a generational reboot celebrating regional culture, cuisine, wellness, thinking and design. Nestled on Seven Mile Beach, one of the Caribbean’s most coveted stretches of white sand, at Palm Heights, guests can enjoy restaurants, stylish design, and breathtaking ocean views from every suite.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Kids stay free
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Outdoor dining area
Snack bar
Wine / champagne
Fishing
Table tennis
Board games / puzzles
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Additional bathroom
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 3 more
155Reviews46Q+A36Room tips
Traveler rating
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Popular mentions
Marist12 wrote a review Nov 2020
Washington DC, District of Columbia33 contributions34 helpful votes
We are writing this review about a cancelled trip because we have been so impressed by the outstanding professionalism, competence, expertise, responsiveness, and transparency of Palm Heights personnel. The establishment is one of the government-designated quarantine facilities on Grand. It is for that reason that we have been dealing with them for a bit over a month to reserve a quarantine package. This has involved many phone calls and emails. Palm Heights personnel were always a pleasure to deal with, especially Ms Galan, who epitomizes all the qualities listed in the first sentence. They were extremely helpful in assisting us to understand the Government entry approval process and even raised issues that we had not thought of (and would have been upset if we discovered them when arriving on Grand.) For a variety of reasons, we had to cancel our quarantine package, but when things get back to normal, Palm Heights will be our first stop. Our highest recommendation - and we (used to) travel a great deal.
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Date of stay: November 2020
Service
4 Helpful votes
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carly wrote a review Nov 2020
New York35 contributions
+1
I just became aware of TripAdvisor reviewing, so I actually visited this establishment in February 2019, but it won’t let me put the date back that far. When I visited this location it was still opening up as Grand Cayman Beach Suites. Now they have changed it up and I am looking forward to coming back and experiencing the final product of this luxury hotel! When I planned my trip to the Cayman Islands, I picked this hotel as a random blip on google maps, and I am so happy that I found it! I went with my mother and my grandmother, who needed some assistance with walking. The staff were extremely kind and helpful regarding assisting my grandmother in and out of taxis, and into the hotel. The staff was extremely welcoming and helpful in all aspects. We stayed in room 307 (hopefully the numbering is the same) and loved the view! The room was very clean and spacious. Although expensive, the in-rooms snacks and drinks were of great variety. The pools were very clean, and only once or twice did we run into other people while using the pools. The music they had at the beach was relaxing and fit the vibe. The sand was clean and white, and the ocean was clear and sparkling. The beachside food/drink service was spectacular. Tillies is probably one of my favorite restaurants I’ve ever been to. The menu had a wide variety, and I never had any problems with my orders. While I’m sure the menu has changed and I cannot remember the names of the dishes I had, I loved them all. The front desk was great about calling us taxis, and recommending local restaurants to eat at. The Fosters IGA supermarket is within a 5-10 minute walk, and we saw chickens roaming free in the parking lot! All in all I would say I loved this hotel and can’t wait to come back in the future. I didn’t really have any issues and I’m sure it’s even better now that it has been updated/upgraded. If you come to the Cayman Islands I highly recommend you stay here!
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Date of stay: December 2019Trip type: Traveled with family
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Mary T wrote a review Mar 2020
Chandler, Arizona11 contributions1 helpful vote
+1
This hotel, location, staff, chef, restaurant manager ... TOP TOP NOTCH! Beautiful spot and we could not have asked for more! We have visited many islands in the Caribbean but this surpasses all!! We will be back! Thank you for your hospitality!!!
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Date of stay: March 2020Trip type: Traveled as a couple
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brodmktg wrote a review Mar 2020
New York City, New York61 contributions24 helpful votes
My wife and I weren't familiar with Palm Heights before we booked it a few months before our Feb.-Mar. 2020 visit. We're so glad we did and now fully expect it to be the go-to choice for our future mid-winter getaways. We were able to take a non-stop flight on JetBlue from JFK to Grand Cayman, and Palm Heights is just a 15-minute taxi away ($27 U.S.). We were thus at reception by 1PM. We were greeted by Paula, who immediately set the tone for the boutique resort's professionalism and courtesy. We enjoyed a quick lunch on the property at Tillie's, which overlooks the beach, and our room was ready for us when we were finished. And what a great room it was! Ours was a one-BR oceanfront penthouse, with a large bathroom and expansive living room. (The great housekeeping staff brought a bowl of treats each evening during their turndown service.) The water on Seven Mile Beach is the most stunning blue and, while I can't speak for year-round conditions, there was no seaweed, no sharp rocks, or any other impediment in the water or on the sandy beaches. Palm Heights' beach chairs are incredibly comfortable and the staff was especially friendly, led by our new friend, Jevin. My wife and I walked up and down the beach in both directions several times each day, noting how special our hotel's setup was. We enjoyed the reasonably priced breakfast and lunch each day at Palm Heights, and the staff was also first rate. We always enjoyed talking to "Gaga" and "JJ." We dined out each evening at a variety of restaurants that were all within a very manageable 10-15 minute walk. (The hotel staff can, of course, order you a taxi, if you prefer.) Our favorites: Agua (Italian-Seafood), where my wife had the "best red snapper she's ever eaten"; and Copper Falls Steakhouse. (Note: The restaurants generally quote prices in Cayman dollars, so add approximately 25% to what's listed.)
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Date of stay: March 2020
Value
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Mary wrote a review Mar 2020
3 contributions
We stayed at the Palm Heights for 4 nights. Every aspect of our trip was above our expectation. We were greeted at reception with a cocktail choice. Our room was recently redecorated. Their gym is fully equipped and new. The attendants at the beach brought refreshing towels, fresh fruit, or a complimentary frozen drink. The beach set up is complete with yeti cooler which is stocked with purified water on ice. The beach is not crowded, had complimentary water sport amenities, along with food and beverage service from Tillies which is a wonderful restaurant. We ate most of our meals at Tillies. The menu is unique, and the food quality is fresh with in house made sauces, cheeses, and desserts. No industry food. Palm Heights is the place to stay if you are interested in a boutique hotel on the water rather than a huge, overcrowded hotel.
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Date of stay: March 2020Trip type: Traveled as a couple
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PRICE RANGE
$486 - $1,079 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Beach Suites
LOCATION
CaribbeanCayman IslandsGrand CaymanSeven Mile Beach
NUMBER OF ROOMS
52
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Frequently Asked Questions about Palm Heights
Which popular attractions are close to Palm Heights?
Nearby attractions include Spotts Beach (0.02 miles), The Tasting Room, Cayman Wine Boutique (0.02 miles), and Backroom (0.1 miles).
What are some of the property amenities at Palm Heights?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Palm Heights?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palm Heights?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Palm Heights?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Palm Heights?
Conveniently located restaurants include Lauren's, Luca Restaurant, and Ragazzi Ristorante & Pizzeria.
Are there opportunities to exercise at Palm Heights?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Palm Heights?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Palm Heights?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Palm Heights offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Palm Heights?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.