The Westin Grand Cayman Seven Mile Beach Resort & Spa

The Westin Grand Cayman Seven Mile Beach Resort & Spa

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Room & Suite (171)
The Westin Grand Cayman Seven Mile Beach Resort & Spa
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About

4.5
#2 of 5 resorts in Seven Mile Beach
Location
4.8
Cleanliness
4.5
Service
4.4
Value
3.7
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Get all the relaxation you need at The Westin Grand Cayman Seven Mile Beach Resort & Spa. Our resort in Grand Cayman, Cayman Islands is situated on a prime oceanfront, our island resort offers all you need for a memorable stay. Whether you decide to enjoy the beach, where you can try your hand at water sports, float in the sparkling waters of our pool, where you can enjoy a refreshing cocktail from our swim-up bar, or pampering at our spa or work out in our 24-hour WestinWORKOUT Fitness Studio there's a little bit of something that will make you happy.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Swimup bar
Poolside bar
Diving
Snorkeling
Water sport equipment rentals
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Head massage
Massage
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quiet
Great View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.

Location

Seven Mile Beach, Seven Mile Beach KY1-1200 Grand Cayman
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 81 out of 100
81
Owen Roberts Intl Airport
4.5
4.5 of 5 bubbles1,448 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled on a stunning beachfront, The Westin Grand Cayman Seven Mile Beach Resort & Spa generally impresses guests with its cleanliness and prime location. While the hotel's service receives plaudits for staff friendliness, some visitors have voiced concerns over the value, pointing to overpriced rooms and amenities that don't quite hit the mark. While the beach and water activities are highlights, many guests suggest that the rooms and some facilities could benefit from an update to enhance the overall experience and ambiance.
Location
Beachfront
Atmosphere
Mixed
Rooms
Uncomfortable
Value
Expensive
Cleanliness
Pristine
Service
Inconsistent
Amenities
Satisfactory

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Detailed Reviews
Bonzaiflyer wrote a review Jan 2020
Asheville, North Carolina318 contributions103 helpful votes
4.0 of 5 bubbles
Enjoyable enough property, just don't make the same mistake I made if you want a nice relaxing week. That mistake was being there Christmas week. Just wanted a nice retreat for my wife and I, wasn't even thinking it would family city.

Room upgraded to one of the ocean view units, great view, nicely furnished, comfortable, clean, but sorely lacking on outlets. Being the geek I am, I bring my own power strip so I can charge multiple dive cam batteries, so it was ok, but the location the of available outlet was awkward.

Being Lifetime Bonvoy Titanium provided breakfast buffet daily for us, so that was a pleasant enough expense avoider, also received $10 daily F&B credit, good for part of an evening beverage.

Be prepared to rise prior to sunrise to mark your beach chaise(s) or you lose. Of course you could opt for one of the $700/day cabana tent things and not worry about that.

Staff was great, lunch offerings from the pool bar are limited variety, moderately priced, but plenty good. Plenty of parking if you have a rental car.

I've been to Grand Cayman over a dozen times, but my last visit was not too long after this property opened (didn't stay here) and boy howdy, the 7 Mile Beach hotel strip has grown up. You used to be able to see the beach from the road, but not anymore. Development has run amok and it's wall to wall buildings now.

It's still a nice walk up and down the beach, have a giggle and see how cramped the beach chairs are at the Ritz, and smile that you have some elbow room (not a lot, some) at the Westin (and that you saved some $$ or points).
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Date of stay: December 2019
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelMgmt2, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded Jan 8, 2020
Hello, Thank you for allowing all of us at The Westin Grand Cayman Seven Mile Beach Resort & Spa to host your return to our beautiful island for the holidays and for taking the time to share such a detailed review of your experience. We greatly appreciate your loyalty to our brand as a Lifetime Bonvoy Titanium member and are pleased to read both you and your wife had an enjoyable stay with our recently updated accommodations providing you with a comfortable home-away-from-home for your visit. We hope that we will have a future opportunity to welcome you back through our doors to strive to earn that fifth star. Travel Well, Jim Mauer General Manager
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UOtterTravel wrote a review Mar 2020
Port Saint Lucie, Florida1,248 contribution463 helpful votes
+1
5.0 of 5 bubbles
We had our second stay at this property in late June/early July 2019, celebrating my husband's birthday. Like our first stay on property, it was great. I'm Titanium for Life in the Bonvoy program and appreciate that Candacy Toney sent me a welcome email prior to our arrival, as she did before our previous stay. I let her know of our anticipated arrival time and that we would be celebrating my husband's birthday while at the resort. I actually met Ms. Toney at check-in and she was very welcoming.

We were upgraded to a beautiful ocean view room and a bottle of champagne and some birthday desserts were left in our room, along with a nicely handwritten card. The room had a coffee maker, mini-fridge, and a safe. Bedding was wonderful, and there were nice touches like oils to help you sleep better!

We had breakfast each morning as one of my arrival perks. The continental breakfast was filling with eggs, pastries, and fruit. Staff brought tea and juice and kept the empty plates cleared.

We enjoyed the Bonvoy reception in the afternoons that included wine offerings and some very tasty appetizers! One afternoon we played bingo by the pool while enjoying our wine and my husband won one of the games and won some drink vouchers. We had a small issue one evening and I just wanted to bring it to the attention of management and did not expect any compensation, but we were given some food and beverage credit certificates. We were sad to find out that Cayman lemonade was no longer one of the happy hour drinks.

The beach is probably the best stretch on Seven Mile Beach. There are attendants who will get an umbrella and set it up for you at the chairs of your choice. There is a towel hut where you can get your towels, and get fresh ones during the day if needed. While there are many chairs on the beach it never felt crowded. There is beach service available for food and beverages. There is an activities desk where you can book tours and watersports, but we did not utilize their services. While at the resort, preparations were underway for their 4th of July celebration. There was someone carving a fabulous sand eagle!

I think it would be helpful if the hotel provided a list of amenities that the daily resort fee covers, and it would be nice if the fee could be reduced or a little something extra be added for those of us at the Titanium for Life level.

We had a rental car and had no trouble finding a parking spot when we returned to the resort after dinner each evening. There aren't a lot of restaurants near the hotel, but there area few across the street, as well as an operator who has snorkel trips to Stingray City.

We are scheduled to stay at the resort in early May 2020, but I think that won't happen due to COVID19. We'll rebook to come another time as we love Grand Cayman and the property.
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Date of stay: July 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Stephen R wrote a review Mar 2020
Upper Arlington, Ohio35 contributions14 helpful votes
+1
5.0 of 5 bubbles
My wife and I travelled here with our 2 year old daughter and just returned to reality after spending 5 wonderful nights at the Westin Grand Cayman Seven Mile Beach Resort. As other reviewers had mentioned, Tara and Candacy really helped to ensure everything went smoothly in advance of arrival. The room had a beautiful view of seven mile beach, was very nicely updated, well kept, and worked great for our small family as it was a king bed with a couch that can pull out, but we converted the couch into a toddler bed. The daily breakfast buffet was one of the best I have had at any resort, and the service there was top notch (Nancy in particular), in line with the rest of the hotel. The housekeepers were excellent throughout the stay, and worked around our daughter’s nap schedule to never miss a cleaning; we especially appreciated Marjorie who helped us on multiple occasions with an off cycle cleaning or request for additional towels.

There are a few really good places nearby the resort within walking distance that may help fellow travelers:
1) “Cost U Less” where we picked up some tangerines, other snacks, water, bread, and peanut butter which was really helpful with our daughter as going out to eat for every meal wasn’t always the best option.
2) Plaza across the street: Three different restaurants are right across the street as well as a liquor store. All were really good, and worth a try if you are looking for something off the property and don’t have a car.
3) Seven Mile Burger: This is in the Governor’s Plaza, and it is great! Burgers are fantastic, truffle fries are great, and the grilled mahi sandwich was really good. It was also one of the most reasonably priced meals we found in the area and you can call ahead for carry out.

Overall, we would highly recommend this resort and the fantastic team who manage this hotel!
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Date of stay: March 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded Mar 12, 2020
Hello Stephen, It looks and sounds like your family had a fantastic visit and we thank you for investing the time to share this detailed review, complete with your beautiful photos, highlighting what has made us the “best resort on Seven Mile Beach” in your eyes! We’re excited that your wonderful five-night stay impressed at every turn, from the luxurious comfort of our soothing guest rooms and the delicious dining options that were just steps from your door to the discerning service provided by our entire Westin Family. We continually strive to go above and beyond for every guest and it sounds like you had many great interactions throughout your visit. It was humbling to find your special acknowledgements for a few stars of your stay and we will ensure that Candacy, Tara, Nancy, and Marjorie all learn of your thoughtful recognition of their memorable impact on your five-star experience. We appreciate your resounding recommendation and we look forward to welcoming you back to The Westin Grand Cayman Seven Mile Beach Resort & Spa in the future. Travel Well, Jim Mauer General Manager
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Bill wrote a review Jan 2020
1 contribution3 helpful votes
2.0 of 5 bubbles
We booked an excursion through the hotel concierge and tried to eat a sandwich that my wife picked up from an outside restaurant at an available table in the lobby immediately before the transportation was to arrive at the hotel. We were immediately met by an employee who insisted we leave the lobby before we even opened our sandwiches. Even though we were guests of the Westin, we were forced to leave the hotel and eat outside in the parking lot with my 5 year old daughter while waiting for transportation to the offsite excursion. On another of the excursions that my wife and daughter took that was arranged through the hotel, my wife felt that the tour guides were rather rude and made the excursion less than enjoyable. When she left less than a satisfactory tip, one of the tour guides told her if that was all she was giving, she could just keep the tip, which she ended up doing.

On another occasion, my 5 year old daughter was playing on the luggage cart outside the lobby while we were waiting for transportation from the hotel. When I turned my head to look to see if our transportation was arriving, the doorman rudely told me to keep my eye on my daughter.

We also were on the beach for 6 days while there. We had to arrive around 5:45am each morning to end up getting the last available chair on the front row on the beach. A number of guests were apparently coming down in the middle of the night to leave items on chairs to "reserve" them. We heard numerous complaints from other guests about the difficulty in getting beach chairs each day. One guest told us she complained to the hotel manager but we never saw any improvement while we were there. Although the beach attendants on the beach and those bringing food and drinks were pleasant and friendly, it was not unusual to go an hour or two without seeing anyone. The drinks were also fairly expensive.

Due to the premium pricing on the rooms and drinks during the Christmas holdays and the poor service from some (but not all) of the employees, we plan to stay elsewhere when we come back in May.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelMgmt2, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded Jan 3, 2020
Hello Bill, Thank you for sharing your detailed feedback regarding your recent stay with us at the Westin Grand Cayman Seven Mile Beach Resort & Spa. Our goal is to always provide a luxurious, relaxing getaway for our guests, and we are disappointed to hear of the various issues that impacted your family’s vacation. We empathize with your displeasure stemming from these multiple lapses in courteous service and rest assured, your feedback will be reviewed both internally and externally. Although we have one of the widest and most expansive portions of Seven Mile Beach in Grand Cayman, exclusively available to our guests, the front row of beach chairs does become reserved relatively quickly during our extremely busy festive period. For this, we can only apologize. We hope you will reconsider and give us a chance to regain your trust when you visit in May. Travel Well, Jim Mauer General Manager
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AirSchis wrote a review Feb 2020
Vancouver, Canada892 contributions423 helpful votes
3.0 of 5 bubbles
We stayed here for five consecutive nights and have Ambassador Elite status. We were disappointed in many details that were missing during our stay. The check-in person was very friendly so that was a great start. We were told after the first night we would need to change rooms and that he identified an ideal room for us with beach access/patio like we had the first night. This did not occur and in fact our check-in time for the next day was dramatically delayed and we needed to speak to the manager to finally get a room period. The room we were promised never came to pass. The delay was hours. Trying to get our complimentary beach towels that day was like pulling teeth. On a positive note, the beach itself is fantastic. It is long, wide and the sand is perfect. There is a roped off swimming area and water sports right beside the swimming area. The water is crystal clear. Three rafts were handy for kids and adults. The breakfast buffet was pretty decent and the restaurants on site had decent food although expensive. Our toilet did not work on day one and we needed to phone the front desk to get it repaired. Housekeeping was inconsistent during our entire stay. Lack of water delivery each day - inconsistent. Approved for late checkout but housekeeping came by three times that morning to see when we were checking out. There were more details that were not met. For a first class resort/hotel it was not up to standard. The location on Seven Mile Beach is really excellent.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded Feb 26, 2020
Hello AirSchis, We value your loyalty as a Marriott Bonvoy Ambassador Elite Member and thank you for your comprehensive review. Whilst we’re so thrilled to hear that you enjoyed our peerless location, fun recreational activities, and expansive dining options, I t’s disheartening to learn that other areas of your stay failed to impress you. We understand that being part of a group that mandated your room type carried some restrictions and we sincerely apologize for your wait in this process. We highly appreciate your honesty as it is through specific feedback such as yours that we can continue to improve our overall guest experience. We are committed to ensuring the utmost satisfaction of all guests, and we apologize that, in some instances, you did not experience us at our best. We hope you’ll give us another opportunity to win over your heart. Travel Well, Jim Mauer General Manager
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jeff P wrote a review Feb 2020
Philadelphia, Pennsylvania12 contributions2 helpful votes
1.0 of 5 bubbles
Let’s start out by saying both resorts are in Grand Cayman so they cannot be bad but there are major differences between the 2. I stayed at the Weston. This year due to wife bs last year the Marriott
Marriott lives breathes and eats Marriott vs Weston is still plodding along in their penny pinching mode and have not accepted that they need to change or be done with it
Yes the beach is poor at the Marriott but the people working it make up for it 10 times over vs the Weston has people working it but they are not handing out water and fresh fruit and asking what else they can do for you. You have to call them over and when talking with them they tell u they are standing around looking for something to do
For 65 bucks a day u may think you would get more than a few disgruntled workers bringing u a drink or lunch
If I look back at pictures I took this year at the Weston vs last year at the Marriott I only find 2 at the Weston vs 37 at the Marriott. Great people at the Marriott that made your trip what u wanted it to be. A fantastic vacation vs a pain in the tail employee at the Weston that made my vacation poor at best
Breakfast. Great at both locations. Weston full buffet and Marriott has crapes and such
Lunch. Same at both. Order off the menu and pay up
Dinner well there are probably a few restaurants off the site that will due and the 2.50 us bus takes u there anyway so both are the same. Limited store across or just up the street for liquors and soda and chips and such
Weston did put me in ocean view room vs Marriott never has seemed to do that in the 15 years going down. Rooms were equal
Did get charged 15 bucks for extra coffee as they had not cleaned the room by 5 at the Weston so when we went out I left a note with 4 dollar tip for a couple of extra coffee packets. They sent up room service for some stupid reason n I asked several times to get it removed. Told it would be both times and was still there when leaving. Penny pinching
Weston charged 100 bucks for 2 for dinner and watch super bowl. Tv went out twice during 2nd 1/2 and was out for 3-5 min each time. Asked for some points to cover as we missed the end of the game basically. Huh. Points Weston penny pinching
So would I stay here again. Probably not. Sooner stay with Marriott but we will see
Rating for Marriott 5/5
Rating for Weston 1/5. Grow up
1 st shot Weston
All the rest Marriott note how they are all smiling and enjoying life
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Date of stay: January 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded Feb 13, 2020
Hello Jeff, After enjoying your previous visit to Grand Cayman, we're delighted that you chose our Seven Mile Beach resort for your home this time around. While we're thrilled to learn that our breakfast offerings and Ocean View room upgrade impressed you, it is truly disheartening to hear of your overall dissatisfaction with our service. As excellent service standards are our utmost priority, I would appreciate the chance to speak with you further about your concerns. I will be sharing your comments with the rest of the team. We hope you will reconsider and give us a chance to improve your impression of us in the future. Travel Well, Jim Mauer General Manager
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William B wrote a review Feb 2020
1 contribution
5.0 of 5 bubbles
Our trip was fabulous. As soon as we arrived, we were greeted with warmth, caring, and the feeling of making our trip full of memories. We are Platinum members with Marriott, on our arrival we were upgraded to a partial ocean view, free breakfast each morning, and daily meal coupons. All the staff from the start till the end of our visit did an expectation job to make our trip enjoyable. The resort is well maintained, multiple activities to enjoy at the resort or near by. Many suggestions on what attractions to visit and how to get there. Use the public transit system to get from point A to B, it is inexpensive and comes every 8-10 minutes out front of resort.

Enjoy the beach first thing in the morning or later in the day, it does get busy! Enjoy the happy hour and daily activities the resort offers.

All the folks of Grand Cayman are very respectful, helpful, and compassionate. It is one of our favorite islands we ever visited. Looking forward to another return.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded Feb 18, 2020
Hello William, From check-in to check-out, it was wonderful to read that you enjoyed a five-star experience at The Westin Grand Cayman Seven Mile Beach Resort & Spa. We love to have a chance to surprise our cherished Marriott Bonvoy members, and we’re delighted that your room upgrade was the perfect warm welcome to begin your fabulous trip! As our premier location along Seven Mile Beach has super convenient access to Grand Cayman’s best attractions, including scuba diving, shopping, and golf, it brightened our day to hear that the suggestions of our Westin Family ensured you departed with only wonderful memories and the desire to return. We hope to welcome you back to “one of your favorite islands” for another relaxing getaway in the near future! Travel Well, Jim Mauer General Manager
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Empty Nester wrote a review Jan 2020
Boston, Massachusetts145 contributions41 helpful votes
5.0 of 5 bubbles
Stayed at the Westin resort for the week from Christmas to New Years. While quite busy and very expensive, we had a great trip and enjoyed everything the resort had to offer. Excellent food and service and with a very easy and efficient layout. Location near the middle is 7 mile beach was handy with most everything a short $20 cab ride away. The service was super friendly. Only real challenge was finding a lounger on the beach as most people staked them out early. Once afternoon hit, it was easier to grab one. On site sports rentals offered easy access to snorkeling gear, paddle boards, jet skis and honor cats plus a variety of boat trips. Other bonus was the hibiscus spa which was excellent. We had several massages with Simone and she is a superior masseuse! Thanks Simone! Overall a great time! We will stay again next time we are in Grand Cayman.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelMgmt2, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded Jan 2, 2020
It’s wonderful to know you enjoyed a five-star getaway with us at The Westin Grand Cayman Seven Mile Beach Resort & Spa. Thank you for sharing your thoughtful review. We’re delighted that you were able to take advantage of everything our oceanfront resort has to offer, from our delicious dining and fun recreational activities to the services provided at Hibiscus Spa. We’re especially pleased to read that our Westin Family left such a lasting impression upon you! Your special acknowledgment of Simone and her “superior masseuse” skills are shared and celebrated. We can’t wait to welcome you back to your new home-away-from-home in Grand Cayman. Travel Well, Jim Mauer General Manager
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phoebedsaenz wrote a review Jan 2023
Keller, Texas9 contributions
+1
3.0 of 5 bubbles
Good location, hotel service lacking, lobby seating area and sushi area has bugs that bite, beach staff slow and hard to find, dirty glasses and room after repeated requests to remedy. Hibiscus Spa was excellent! Food was average and the staff insisted we need reservations at dinner time although there was only one other table occupied. Don’t sit on the lobby S shaped couches. Flea like bugs bit my friend two different days when we saw them we reported it. The room cleaning is bare minimum. There were stains and sticky stuff in the drawers, end tables, phone, ice bucket/cube and glasses were also filthy. When it rained the last cleaning the floor at the entry literally growled at a group of guests coming into escape the rain because she was mopping. Kirk was the only person at the door that greeted us, helped us find a pharmacy and a good attitude. The staff will literally argue with you and say they cannot hear you, because their phones have so much static and interference when you raise your voice and speak slower they say don’t yell at me. We went in person after that. Same results. Our glasses sat there for 4 days straight visibly dirty until I washed one myself on the last day out of necessity. The beach ambassadors stand in the corner playing hacky sack while we have to carry out our chairs across the beach and find a working umbrella, go back and get towels, go hunt down servers. The beach is beautiful and had a nice breeze you could not feel at the most basic pool usually full of kid but a lot colder than the ocean. There should be separate areas so you are not constantly having someone splashing you or in your conversation. There are loose chickens, roosters, cats and birds you also have to contend with as soon as you walk outside. All the shops were closed every Sunday so when the down pour came for a few hours, we were lucky the spa had one open spot.
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Date of stay: January 2023Trip type: Traveled with friends
Room Tip: Plan any shopping between 9-5, M-S, closed Sundays. Most taxis want cash. Book excursions...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded Jan 14, 2023
Thank you so much for your comments, and we're happy to hear that our location impressed you during your visit. That said, we apologize for any lack of service during your visit, as this is never our intention. We'll be sure to discuss your comments internally as we continue to make changes for the future. Despite this, we hope you'll consider coming back to stay with us again at some point later down the road. Travel Well, Jim Mauer General Manager
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jd5066 wrote a review Aug 2022
Mid Atlantic, USA28 contributions65 helpful votes
3.0 of 5 bubbles
7 Mile Beach is close to perfection. The water is clear and warm. The sand is soft and not rocky. The Westin lies right on this beach. You will have access to chairs, towels, and an umbrella. We never had a problem finding chairs. Food at Tortuga beach restaurant is tasty and arrives quickly after ordering. Self-parking is included in the ridiculous resort fee. That sums up the pros of the hotel IMO.

The cons: Housekeeping missed our room one day. Because the hotel is right on the beach, your room will get very sandy without daily vacuuming. The thermostat in our room did not allow for changing the temperature and it was freezing. There is a lot of room noise from the corridor and the gap under the door is unusually large. Fernando’s is not currently open for dinner and the only casual option is Tortuga, which if you ate there for lunch, is not a great option. Food and beverage at the hotel is extremely expensive. Be prepared for sticker shock. The beach ambassadors did not do anything other than give us towels. We did see them helping some families with umbrellas or finding chairs but that offer was never extended to us. Towel service for the beach/pool ends at 7pm even though the pool closes at 11pm. They told us we had to call housekeeping for towels after 7pm. The pool area gets really dark at night and it is very easy to trip over small ledges around the pool. Security at the hotel also appears lacking. There are multiple doors to the outside that are unlocked until 11pm. Anyone can access the hotel during this time. Wouldn’t it be better to require a key card at all times? While we were not on the first floor, I would not recommend one of those rooms. The corridor is used by everyone who needs to use the elevators, the rooms open directly to ground level, and some rooms are right next to unlocked doors to outside.

Overall, stay here for the location. Luxury it is not.
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Date of stay: August 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
Room Tip: Pay for ocean view. You will be disappointed with an island view. Say no to a first floor room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded Aug 23, 2022
Though we are pleased to hear that you enjoyed our beautiful location and local attractions, we regret that other areas of your visit fell below your expectations. Thank you for letting us know what was not to your satisfaction during your stay, as this will allow our team to reflect and improve in the areas that matter most to you. We wish you well and hope you'll consider giving us another try someday. Travel Well, Jim Mauer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eva D. asked a question Apr 2024
Montreal, Canada5 contributions7 helpful votes
Is smoking allowed on property ?
Answer from GypsyAtLast
North Carolina251 contributions161 helpful votes
Sorry, but I don't know about day passes. Best bet is to get in touch with the Westin direct.
Shannon C asked a question Jan 2024
8 contributions4 helpful votes
What type of coffee pots are in rooms?
Answer from GypsyAtLast
North Carolina251 contributions161 helpful votes
Regular 1 cup drip.
Michele B asked a question Jan 2024
Sao Paulo, SP13 contributions18 helpful votes
Do you offer day pass ? Thks
ramjet320 wrote a tip May 10
Key Largo, Florida7 contributions
2.0 of 5 bubbles
"Do not book the King Poolside upgrade if you want to sleep!!!! Appalling lobby noise"
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Kelly J wrote a tip May 7
1 contribution
1.0 of 5 bubbles
"Pool loungers get taken by locals and early birds, noises from lobby from late to early morning, and food overpriced and rude front staff."
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Ryan J wrote a tip Apr 2024
San Clemente, California30 contributions17 helpful votes
5.0 of 5 bubbles
"Coffee shop is really nice…"
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Cosmopolitan575914 wrote a tip Apr 2024
Syracuse, New York9 contributions
5.0 of 5 bubbles
"People said this was the busy season but it didn’t feel crowded to me. Make reservations for dinner and sports in advance."
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John M wrote a tip Apr 2024
7 contributions
5.0 of 5 bubbles
"We rode bikes from our other hotel. Westin has bike parking. Made it so easy. We called the Westin ahead to book the cabana."
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Not the right property for you?
There are more places to choose from in the Seven Mile Beach area.
PRICE RANGE
$591 - $969 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin casuarina resort & spa, grand cayman hotel seven mile beach, the westin casuarina resort and spa, grand cayman, westin casuarina resort grand cayman, westin seven mile beach, seven mile beach westin, westin grand cayman
FORMERLY KNOWN AS
Westin Casuarina
LOCATION
CaribbeanCayman IslandsGrand CaymanSeven Mile Beach
NUMBER OF ROOMS
343
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE WESTIN GRAND CAYMAN SEVEN MILE BEACH RESORT & SPA - Updated 2024

Frequently Asked Questions about The Westin Grand Cayman Seven Mile Beach Resort & Spa
Which popular attractions are close to The Westin Grand Cayman Seven Mile Beach Resort & Spa?
Nearby attractions include Governors Beach (0.1 miles), Jewels In Paradise (0.1 miles), and Governor's Beach (0.1 miles).
What are some of the property amenities at The Westin Grand Cayman Seven Mile Beach Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Grand Cayman Seven Mile Beach Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Grand Cayman Seven Mile Beach Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Grand Cayman Seven Mile Beach Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Westin Grand Cayman Seven Mile Beach Resort & Spa?
Conveniently located restaurants include Seven Mile Burger, Blue By Eric Ripert, and Sunshine Grill.
Are there opportunities to exercise at The Westin Grand Cayman Seven Mile Beach Resort & Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Are pets allowed at The Westin Grand Cayman Seven Mile Beach Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Grand Cayman Seven Mile Beach Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Grand Cayman Seven Mile Beach Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Westin Grand Cayman Seven Mile Beach Resort & Spa?
Many travelers enjoy visiting Old Homestead (1.8 miles) and Mind's Eye - The Visionary World of Miss Lassie (5.0 miles).
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