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Sugar Mill Hotel

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Sugar Mill Hotel
Sugar Mill Hotel
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546 Reviews from our TripAdvisor Community

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Showing 541: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I celebrated our 25th wedding anniversary in mid July with a week's all inclusive package at the superb Sugar Mill Hotel. Dennis & Mary & the entire staff were the perfect hosts to our visit to paradise. Attention to detail was evident everywhere - from being greeted at check in with cool wash towels & a glass... More 

Helpful?
1 Thank Daniel B
Madrid, Spain
1 review
5 of 5 stars Reviewed 2 weeks ago

Hands down the best trip we have had in a long time. We had a wonderful experience and the staff was super accommodating. The owners Mary and Denis make you feel right at home. The food was amazing, the service and the architecture of the Sugar Mill main house was lovely. The view from our hotel room was spectacular and... More 

Helpful?
Thank beatrizmaggio
Northern Virginia, Virginia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our third vacation to the Sugar Mill and it was an amazing week! The attention to detail and focus on the resort guests was impeccable, as was the location, beach, food and pool. While our first two trips to the Sugar Mill were amazing and filled with glorious, relaxing experiences, this recent trip far surpassed our other experiences.... More 

Helpful?
4 Thank djsnyd
Sparta, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I were looking for an all-inclusive romantic spot to go to for our honeymoon. We wanted something quaint, quiet and that was not a big tourist spot. After doing much research with the help of a friend, we stumbled upon the Sugar Mill Hotel. We noticed that they just recently changed owners and were doing an all-inclusive... More 

Helpful?
2 Thank kimbah04
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Sugar Mill in mid July with my family and i have to say the food was spectacular!! I was there for two weeks and it was truly amazing. Going on to the food, lets start with breakfast, there was a lot of choice but i enjoyed the plantation pancakes the most, as for the lunch there... More 

Helpful?
1 Thank Lewis987654321
Nottingham, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

Having first stayed here in November/December 2015 I was lucky enough to return with my wife in May 2016. What a change, it was great last time but this time it was even better. The numerous changes and upgrades the new owners, Dennis & Mary, have made have turned a great hotel into a really excellent hotel with more changes... More 

Helpful?
Thank NPickles
Philadelphia PA
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We've been there a few times and were so happy to be returning. That bliss didn't last long. In Tortola in August the A/C is critical and we were put in a room where it simply wasn't working. The owner didn't believe us and the staff was caught between a rock and a hard place. At 10 PM when I... More 

Helpful?
5 Thank PhilaFamily
SugMill, Sugar Mill Team at Sugar Mill Hotel, responded to this review

Of the almost 2000 groups of people who stayed with us in our first season congratulations on becoming, right at the end, the 5th group we never want back. First you weren't here in August as the hotel closed on July 28th. That sets the standard for the accuracy of the rest of your "review". You arrived and told us... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I recently stayed at the Sugar Mill hotel for two weeks with my family, and can honestly say it was the best holiday I have ever been on! The rooms were beautiful, incredibly clean and had lots of space for clothes etc. My favourite things about the room were definitely the amazing view of the beach and sunset from our... More 

Helpful?
3 Thank Holly P
Caledon, Canada
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited the Sugar Mill Hotel dinning room / restaurant with burn friends. We had heard good things however based on the previous experience around the island we did not expect too much. They surprised us. The dinner selections were excellent, wine was good, atmosphere engaging. The only down side as slow service. A sure don't miss if you are... More 

Helpful?
1 Thank JohnDWong
Nottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at this delightful hotel for a couple of weeks in May 2016. The best way to describe this retreat in a nutshell is pure paradise. The hotel is situated in beautiful well kept gardens with an array of colourful flowers and trees, as you would expect in an idyllic tropical setting. The views from the... More 

Helpful?
4 Thank BridgetP2801
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Concierge
Official Description (provided by the hotel)
A sea side boutique hotel with a world standard restaurant. Set amid lush tropical surroundings, the Sugar Mill is the perfect place to relax and enjoy the beautiful British Virgin Islands. All our rooms have balconies or terraces and panoramic sea views. From January 2016 our refurbished rooms will include free wi fi, refrigerators, safes, dressing gowns and slippers, iron and board, hairdryers, flat screen TVs , mobile device charging points, luxurious new european bedding and new tropical designer furniture. We have on site the BVI's Number One fine dining restaurant offering fresh lobsters, succulent steaks, crispy belly pork, rack of lamp, scallops in champagne sauce and other mouth watering fare served in the dining room which has been restored from the Rum House of a 400 year old sugar mill. We also have a casual beach restaurant right alongside the hotel. Our small secluded beach offers luxurious loungers and umbrellas with bar and snack service right at your bedside. Alternatively our fresh water circular pool is set among swaying palm trees with a help your self honour bar. Check out our new for 2016 our Five Star All Inclusive option. Everything you need for a perfect vacation at one fixed price. ... more   less 

Additional Information about Sugar Mill Hotel

Address: Apple Bay, Tortola
Location: Caribbean > British Virgin Islands > Tortola
Price Range: $310 - $422 (Based on Average Rates for a Standard Room)
Number of rooms: 23
Reservation Options:
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Also Known As:
Sugar Mill Tortola
Hotel Sugar Mill
Sugar Mill Hotel Tortola, British Virgin Islands
Hotel Style:
#1 On the Beach Hotel in Tortola
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