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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#1 of 22 hotels in Tortola
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Travelers' Choice
A sea side boutique hotel with a world standard restaurant and a SPA. Set amid lush tropical surroundings, the Sugar Mill is the perfect place to relax and enjoy the beautiful British Virgin Islands. All our rooms have balconies or terraces and panoramic sea views. Our newly [ 2018-19 ]refurbished rooms include free wi fi, refrigerators, safes, dressing gowns and slippers, iron and board, hairdryers, flat screen TVs , mobile device charging points, luxurious new european bedding and new tropical designer furniture. We have on site the BVI's Number One fine dining restaurant offering pate de foie gras, escargots, fresh lobsters, succulent steaks, crispy belly pork, rack of lamb, risottos, scallops in champagne sauce and other mouth watering fare served in the dining room which has been restored from the Rum House of a 400 year old sugar mill. We also have a Mediterranean style beach restaurant called Tramonti [ Italian for sunsets ] right alongside the hotel. Our small secluded beach offers luxurious loungers and umbrellas with bar and snack service right at your bedside. Alternatively our fresh water circular pool is set among swaying palm trees with a help your self honour bar. Our SPA offers a range of treatments form our highly experienced therapists Check out our Five Star All Inclusive option. Everything you need for a perfect vacation at one fixed price.
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Property amenities
Free parking
Free internet
Pool
Free breakfast
Beach
Spa
Concierge
Gift shop
Parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Complimentary welcome drink
Happy hour
Poolside bar
Full body massage
Laundry service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Coffee / tea maker
Kitchenette
Flatscreen TV
Private balcony
Safe
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Hidden Gem
Bay View
Hotel links
Location
Full view
36Car recommended
Grade: 36 out of 100
84Restaurantswithin 5 miles
30Attractionswithin 5 miles
696Reviews38Q+A100Room tips
Reviews
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Popular mentions
Rupert and Andrea made me feel like a VIP. My first meal was ordered while I waited to board my plane from Antigua. When I arrived my bags were whisked away while I was plied with Prosecco and my first course arrived as soon as I sat at my table. My room was upgraded and I had a lovely suite with a view over the pool and sea. The food and service was impeccable. Thank you so much Rupert for driving me to the ferry and beach when a taxi wasn't immediately available.
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Date of stay: July 2021
Value
Location
Service
Room Tip: All the rooms seem to be good!
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1 Helpful vote
Helpful
Fantastic spot with an outstanding staff. They managed the COVID restrictions as well as could be done. Excellent food, wonderful views and nice rooms. The rooms are well done and the pool has a James Bond feel. Highly recommend this place for you.
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Date of stay: July 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
After a week of boating we spent 3 peaceful days here. Truly a beautiful place to relax and be pampered. Rupert and Andrea are top notch managers who welcomed us with a glass of Prosecco when we arrived. The owners, Mary and Dennis personally welcomed us and we were even offered tasty tidbits and champagne for Dennis’ birthday celebration at the pool. Waitstaff is incredible and Shekina and Nia were amazing. Rooms were well appointed with many amenities including fresh flowers to greet us. A beautiful little beach with both a beach restaurant and a more formal restaurant at the hotel. Best food on the island too!
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Date of stay: June 2021
Value
Cleanliness
Service
2 Helpful votes
Helpful
My Wife and I came here for our honeymoon and had a great time! Andrea and Rupert were the perfect hosts. They made sure we had everything we needed while we were waiting for our covid tests to come back. Once we were clear of quarantine, they set up a tour of the island, a sailing and snorkeling adventure, and various trips around the island. Lets talk about food. I have had good food, but what we were served was absolutely amazing! Many places say they are known for steak, but nothing I have ever had stands up to the Filet Mignon at Sugar Mill. The good food did not stop at the steak, everything we ate was absolutely delicious! The only things that we thought were not optimal were all due to Covid. It is difficult to see the beautiful view from the patio when you can't go and enjoy it, but hopefully all of that won't be a problem here in the near future. My wife and I had planned on vacationing in many different areas, but after our stay and Sugar Mill, we have already made plans to come back!…
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
My husband and I booked this place after being canceled on a yacht charter. On day one at the Sugar Mill, we were very happy our yacht charter had been canceled and we were staying a week at the Sugar Mill Hotel. Rupert and Andrea were the best hosts and, now life-long friends. They truly went above and beyond to make sure we had a great time, from delivering food to our room at any time to taking us on a day tour of the island. They truly love their job and their home and it shows. It was like staying in a luxury 5-star resort combined with the small personal attention to every detail. The staff, cook, housekeepers, and everyone we encountered were so very nice and made sure we had everything we needed or wanted. We are already planning our return to the Sugar Mill.
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Date of stay: June 2021
2 Helpful votes
Helpful
ALSO KNOWN AS
sugar mill tortola, hotel sugar mill
LOCATION
CaribbeanBritish Virgin IslandsTortola
NUMBER OF ROOMS
24
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Claim Your Listing Frequently Asked Questions about Sugar Mill Hotel
Which popular attractions are close to Sugar Mill Hotel?
Nearby attractions include Hansen Bay Beach (3.8 miles), Waterlemon Cay (4.2 miles), and Smuggler's Cove (1.7 miles).
What are some of the property amenities at Sugar Mill Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Sugar Mill Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Sugar Mill Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Sugar Mill Hotel?
Conveniently located restaurants include Lime Out, D'Coalpot BVI Restaurant Bar & Grill, and Harris' Place.
Are there opportunities to exercise at Sugar Mill Hotel?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to Sugar Mill Hotel?
Many travelers enjoy visiting Annaberg Sugar Plantation (4.4 miles) and Callwood Distillery (1.9 miles).
Does Sugar Mill Hotel have any great views?
Yes, guests often enjoy the ocean view available here.