We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Apple Bay Tortola
E-mail hotel
Contact accommodation for availability.
There are similar hotels available.
View all
Traveler (508)
360
Panoramas (11)
Videos (2)

About

#1 of 20 hotels in Tortola
Location
Cleanliness
Service
Value
A sea side boutique hotel with a world standard restaurant and a SPA. Set amid lush tropical surroundings, the Sugar Mill is the perfect place to relax and enjoy the beautiful British Virgin Islands. All our rooms have balconies or terraces and panoramic sea views. Our newly [ 2018-19 ]refurbished rooms include free wi fi, refrigerators, safes, dressing gowns and slippers, iron and board, hairdryers, flat screen TVs , mobile device charging points, luxurious new european bedding and new tropical designer furniture. We have on site the BVI's Number One fine dining restaurant offering pate de foie gras, escargots, fresh lobsters, succulent steaks, crispy belly pork, rack of lamb, risottos, scallops in champagne sauce and other mouth watering fare served in the dining room which has been restored from the Rum House of a 400 year old sugar mill. We also have a Mediterranean style beach restaurant called Tramonti [ Italian for sunsets ] right alongside the hotel. Our small secluded beach offers luxurious loungers and umbrellas with bar and snack service right at your bedside. Alternatively our fresh water circular pool is set among swaying palm trees with a help your self honour bar. Our SPA offers a range of treatments form our highly experienced therapists Check out our Five Star All Inclusive option. Everything you need for a perfect vacation at one fixed price.
Read more
Full view
Property amenities
Free parking
Free internet
Pool
Free breakfast
Beach
Spa
Concierge
Gift shop
Parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Complimentary welcome drink
Happy hour
Poolside bar
Non-smoking hotel
Laundry service
Show more
Room features
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Kitchenette
Flatscreen TV
Safe
Refrigerator
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Hidden Gem
Great View
687Reviews37Q+A100Room tips
Traveler rating
  • 574
  • 84
  • 20
  • 7
  • 2
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Greg C wrote a review Mar 2020
1 contribution4 helpful votes
My wife and I and our good friends had the distinct pleasure of visiting the Sugar Mill Hotel the week of February 24th to March 2nd. After traveling the Caribbean for many years and many beautiful islands; the BVI Sugar Mill Hotel is now our favorite new destination. The Management Team of Andrea and Rupert are outstanding and make it their personal goal of insuring each and every guest enjoys the vacation of a lifetime. They go out of their way to develop and maintain smooth relationships with guests, and show awareness of, and consideration for the many requests of their clients. The resort is a very quaint and charming boutique hotel; from the great guest rooms, lovely restaurants and beautifully manicured grounds. The food is loving prepared by Chef's Bernard and Tony and is consistently outstanding ...... day in and day out! The Waitresses: Kina, Annie, Rosella, Nia and Chantel go out of their way to make sure every meal is a pleasure and build great relationships with their guests. The Bartenders: Victoria, Jason and Sandra are always ready and able to offer a great libation at lunch and especially dinner. Our Housekeeping Team of Savilla, Laura and Cavion ..... were quick to make sure all rooms and special requests were taken care of quickly, and much appreciated. Hard working Stoutt and Richard maintain the beautiful grounds and landscaping. Once in a lifetime you come across a beautiful resort like the Sugar Mill Hotel with a delightful Management Team (Andrea and Rupert) and a supporting cast who display a high energy level and work long and hard to insure their guests a great experience and memories of a lifetime. I can't wait to book our next adventure at the Sugar Mill next year and see my "new" brother Rupert! Greg
Read more
Date of stay: February 2020
Cleanliness
Service
Sleep Quality
4 Helpful votes
Helpful
Share
William H wrote a review Nov 2019
Delaware, Ohio15 contributions9 helpful votes
Hotel's Favorite
If you are searching for that special, laid-back spot in the Caribbean, no glitz, no real nightlife, just great food, fantastic, personal service and a really unique small [24 units] boutique hotel, The Sugar Mill on Tortola's north shore is the best. My wife and I have just returned from a wonderful week, hosted by owners Dennis and Mary, along with managers Rupert and Andrea. They and their whole staff are terrific people who simply cannot do enough to see that each quest is comfortable and happy. I recommend the 7-day, all-inclusive package, which includes, on top of food and beverages, a full day sailing trip and a round the island tour delivered by Dennis or Rupert. The Sugar Mill is outside of town, close enough to access by cab or rental car but far enough away for peace serenity. There is a top notch main dining room, serving the best food in the Caribbean, as well as the Tramonti Beach Bar and restaurant, serving great drinks and lighter fare. Casual, unique, personal and the best of it all...that is the Sugar Mill. By day two, I had booked our return visit. You won't find a place like this, at very, very reasonable prices, anywhere in the islands!
Read more
Date of stay: November 2019
4 Helpful votes
Helpful
Share
E thomas H wrote a review Mar 2020
Koa52 contributions11 helpful votes
Well managed by a delightful husband and wife team. Full of local flavor and charm with an excellent restaurant on site. Great water views from the north coast of Tortola. Easy car access to Road Town, Nancy Cay and the west end ferries. Newly renovated since the hurricanes, everything was ship shape, clean and well cared for.
Read more
Date of stay: February 2020
1 Helpful vote
Helpful
Share
R M wrote a review Mar 2020
UK266 contributions85 helpful votes
A lovely relaxed hotel, with a noticeable lack of the usually hotel formalities. Our room was good, not amazing but as we expected, and everything worked, wi-fi, air con etc. A reasonable view of the sea. Hotel managers and staff were always friendly and helpful. Breakfast was very good, I particularly liked the lack of buffet! Everything was cooked to order and arrived fairly quickly. Food at the main restaurant was very good, with great cocktails served at the bar. Food at the less formal Tramonti was underwhelming, we tried it one night and that was enough – a limited menu (even more limited as they’d run out of the starter we both wanted) and pizzas were small for the price. Great setting though, with a lot of potential to improve. Location is good, and driving is relatively easy, whilst the roads look scary, people drive slowly and there is very little traffic.
Read more
Date of stay: February 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
MrP wrote a review Mar 2020
Memphis, Tennessee15 contributions3 helpful votes
Just returned from our second visit. Last went in early 2017. Everything's been beautifully rebuilt. This is a standout boutique hotel. We chose the all-inclusive for a week. The inclusive is much more than 3 full meals a day. Also included is a day trip around the island with a super lunch on one of the pristine, postcard-worthy beaches, a day trip aboard a 50 foot catamaran for snorkling and island touring, a daily stocked refrigerator and they'll pick you up and drop you off at the ferry for your arrival and departure. The on-site couple team of Andrea and Rupert do a terrific job. Nothing is missed. All of the details one would hope for are there. Additionally there's an on-site chef and we'll also single out Annie and Rosella for thanks but honestly the entire staff is a friendly and professional operation. There is no place in the world to have such a relaxing stay and recharge.
Read more
Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip: We enjoy the view from the higher room but ALL rooms offer an unforgettable view.
See more room tips
1 Helpful vote
Helpful
Share
Previous
ALSO KNOWN AS
sugar mill tortola, hotel sugar mill
LOCATION
CaribbeanBritish Virgin IslandsTortola
NUMBER OF ROOMS
24
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sugar Mill Hotel
Which popular attractions are close to Sugar Mill Hotel?
Nearby attractions include Bomba's Surfside Shack (0.3 miles).
What are some of the property amenities at Sugar Mill Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Sugar Mill Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Sugar Mill Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sugar Mill Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Sugar Mill Hotel?
Conveniently located restaurants include D'Coalpot BVI Restaurant Bar & Grill, The Sugar Mill Restaurant, and Tropical Fusion Beach Bar and Grill.
Are there opportunities to exercise at Sugar Mill Hotel?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to Sugar Mill Hotel?
Many travelers enjoy visiting Annaberg Sugar Plantation (4.4 miles) and Callwood Distillery (1.9 miles).
Does Sugar Mill Hotel have any great views?
Yes, guests often enjoy the ocean view available here.