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Mercure Saint-Martin Marina & Spa

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Traveler (542)
Room & Suite (245)
Pool & Beach (150)
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Overview
  • Excellent45%
  • Very good36%
  • Average13%
  • Poor3%
  • Terrible3%
Travelers talk about
“baie rouge”(15 reviews)
“saint martin”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
Jun 11Jun 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (752)
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266 results
Traveler rating
128
87
25
12
14
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LanguageEnglish
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128
87
25
12
14
Show reviews that mention
All reviewsbaie rougeflight was cancelledsaint martinnettle baywater sportspalm treesmanager ownerstaff went out of their waysint marteenvery nice hotelair francehotel arrangedthe open air restaurantfrench stbeautiful poolno elevatorjet skiing
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1 - 5 of 266 reviews
Reviewed yesterday

We were sailing out of St. Martin earlier this year and needed a hotel upon arrival and departure. This hotel happened to be close enough to the marina and we did not have any particular expectations from it; however, we were pleasantly surprised to find...More

Thank Strongwinder
Reviewed 4 weeks ago via mobile

On a recent trip to Guadeloupe we decided to detour to St Martin to see what has been described as a jewel in the Caribbean. We were aware of Hurricane Irma and it’s destructive power but to see the damage first hand was a real...More

5  Thank 589PeterK
Response from Alexandre H, Propriétaire at Mercure Saint-Martin Marina & SpaResponded 1 week ago

Dear Peter and Robin, your understanding is so important to us. Many people forgot that hurricane Irma destroyed our beautiful island. We never closed a day since the storm and we are so dedicated in repairing our hotel to be ready for next season. #sxmstrong...More

Reviewed April 4, 2018 via mobile

I was in St. Martin on a Business Trip and loved the way the Staff (specifically, Anna) dealt with me and made it a wonderful experience. On top of that, the room was amazing with a huge Balcony. Love it. Cant wait to visit this...More

1  Thank Syed Mohteshamu... A
Response from Alexandre H, Propriétaire at Mercure Saint-Martin Marina & SpaResponded 1 week ago

Thank you Syed for taking the time to leave a nice review.

Reviewed March 26, 2018

Things did not begin well. We had sent an email to the hotel to arrange for their shuttle to pick us up. We received an email confirmation from Jerome at the hotel. The plane arrived on schedule. The shuttle did not. We called the hotel...More

3  Thank virginiawise50
Reviewed March 20, 2018

I have learned my lesson. I will never book another hotel in this chain or any other that does not offer some sort of cancellation policy that refunds most or all of the costs committed to stay. Beware of paying up front.More

Review collected in partnership with Mercure Hotels
2  Thank pratthor
Response from Alexandre H, Gérant at Mercure Saint-Martin Marina & SpaResponded March 22, 2018

Dear Sir, I'm sorry to hear that you had problems to get reimbursed. On our side, we refunded every guests that had booked from September to January 7th. We had no electricity for over a month following the disaster so we could not process any...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Fitness Center with Gym / Workout Room
Beachfront
Spa
Free High Speed Internet (WiFi)
Pool
Room Service
Hotel Amenities
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room Service
Dry Cleaning
Business Center with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Spa
Pool
Outdoor pool
Hot Tub
Details
Price range
$141 - $192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$141 - $192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (542)
Room & Suite (245)
Pool & Beach (150)
Dining (68)
Amenities (24)
Family and Play Areas (2)
Questions & Answers
Ask a question
Andy S
March 2, 2018|
AnswerShow all 2 answers
Response from Javier B | Reviewed this property |
To be honest, St. Maarten, is quite destroyed, with my wife we expected to spend a dream vacation and it was not so much, the attention of the people on the island was pretty bad. If you want to make beach days, I highly... More
0
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LuvReef
July 18, 2017|
AnswerShow all 9 answers
Response from michella0527 | Reviewed this property |
Mercure is on the bay and has a sandy beach, very nice, but not an ocean beach. We were told there was an ocean beach nearby (short drive) in Marigot.
1
Vote
kimball9511
May 20, 2017|
AnswerShow all 5 answers
Response from Alexandre H | Property representative |
Absolutely! We have a luggage room at your disposal. If you want your room in the morning. we also have an early check in fee of 30 eur. Looking forward to your arrival! Krystel
0
Votes
Room Tips
"Try to get room with a view of the pool"
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"Choose rooms away from the pool and with a lagoon view"
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"Choose a room that's on a higher floor, with view of the lagoon."
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"Loft rooms are fun and lovely, but a bit warm upstairs."
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