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Jade Mountain Resort

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Traveler (2650)
Room & Suite (1088)
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About

#3 of 12 hotels in Soufriere
Location
4.8
Cleanliness
4.9
Service
4.8
Value
4.3
2023 Travelers' Choice Best of the Best
GreenLeaders Platinum level
Rising majestically above its 49 room sister resort Anse Chastanet, a 600 acre beach front property, Jade Mountain is a cornucopia of organic architecture celebrating St Lucia’s stunning scenic beauty. The 29 luxury suites are called sanctuaries, sweeping spaces where bedroom, living area and an extravagant private infinity pool glide into one another to form extraordinary platforms floating out into nature. With the fourth wall entirely absent, Jade Mountain’s sanctuaries are stage-like settings from which to embrace the full glory of St Lucia’s Pitons World Heritage Site and the Caribbean Sea. Jade Mountain has set a new standard in the Caribbean whether it is for modern design, luxury living or unique resort and guest service experiences.Wrapped around an infinity pool with a dazzling kaleidoscope of colors, the Jade Mountain Club restaurant caters exclusively to resident guests, celebrating James Beard Award winner Chef Allen Susser’s “Jade Cuisine.” Hovering in space above the Jade Mountain Club is the Celestial Terrace, perfect for sunset cocktails or star-gazing.A wide range of spa services can be enjoyed in the privacy of the Jade Mountain sanctuaries or at Kai en Ciel, Jade Mountain’s boutique spa and fitness studio. The resort major domos and a dedicated resort team ensure outstanding service around the clock.Guests may enjoy the exclusivity and privacy of Jade Mountain plus access to all of Anse Chastanet’s facilities and services: Nestled amidst a lush tropical 600 acre tropical estate with two soft sand beaches bordering pristine coral reefs, Anse Chastanet is right in the heart of the island’s marine reserves with St. Lucia’s legendary twin peaks, the Pitons, as the dramatic backdrop.The active will enjoy the resort’s amazing range of adventure facilities. Facilities include 4 restaurants & 3 bars, professional spa, PADi 5* scuba centre, water sports with kayaking centre, 12 miles of private biking and hiking trails with mountain bike rental, sailing yacht, 3 boutiques, library and art gallery.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Snorkeling
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Indoor pool
Outdoor pool
Private pool
Fitness classes
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Wine / champagne
Rooftop bar
Tennis court
Bicycle tours
Shuttle bus service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Adults only
Rooftop terrace
Concierge
Gift shop
Mosquito net
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Desk
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Bath / shower
Safe
Seating area
Sofa
VIP room facilities
Iron
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Bay View
Green
Languages Spoken
English, French
1,261Review200Q+A100Room tips
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234Jennifer234 wrote a review Apr 8
Southampton, MA3 contributions
+1
Lived up to the hype and our admittedly high expectations for a 20th anniversary trip! Our major domo Sean was the best, the attention to detail at every turn was spot on but never obtrusive! Loved paddle boarding at sunset, a short walk to second beach for a run off the beaten path in an old sugar plantation and arguably the best food & massage we’ve had in a long time - and the bar was high! Incredibly private and romantic! The resort yacht was an awesome way to spend the afternoon!
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Date of stay: April 2024Trip type: Traveled as a couple
Room Tip: The plunge pool in our room made the trip! Splurge for the total romance package!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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pseudoLK wrote a review Jun 2022
North Carolina122 contributions38 helpful votes
+1
Hotel's Favorite
We’ve been home exactly 1-week after a 6-night stay at Jade Mountain. It was spectacular. This was our first time in St. Lucia, but we travel to the Caribbean at least twice a year. We booked one of their promotional packages almost a year in advance for our 10th anniversary (5-nights for the cost of 4-nights). Friends tried to join us last minute, but the hotel was sold out during our stay. We opted against the Romance Package because we felt we wouldn’t do many of the included excursions. However, we did opt for the All-Inclusive option. Here’s our experience and recommendations (this is long): Room: My husband wanted a Moon category, however after doing some research and looking at the various options I chose the Star Room and requested JE2 or JD2 prior to arrival. We got JE2. We loved the location on the top level (tip: the shuttle stops at both the A and E levels). Great view of the ocean and Pitons, but no sunset view in this room (I believe only the Sun rooms with a -1 ending will have a sunset view). It is a very large Star room with a big pool and sunny patio area. This room has great light throughout the day and a constant breeze. The other Star rooms are mostly on the A-level, but there is one on every level. We loved JE2 and we would request it again (but next time we may opt for a Sun room). The butlers or majordomos are fantastic. They quickly answered our calls and even retrieved my phone for me when we went to the beach and I forget it in our room. Mosquitos weren't a huge issue, considering the room is open. But they are there! The hotel provides a natural spray repellant. However, that didn't work for us. I brought my own Off repellant with DEET. That worked. Arrival: We chose the helicopter transport on arrival to avoid the road and start our vacation quickly! Luckily, we had a minimal wait at the airport. One couple had arrived right before us and the other couple was on our flight (6 passengers in total). It was our first helicopter ride and it will be our last! It’s a quick ride, but it soon started to rain. The helicopter was extremely bumpy and kept dramatically dipping and dropping in elevation. Luckily, I could not see the pilot, but my husband was sitting right behind him and watched him do paper work with the joy stick propped between his legs the entire flight. We chose the luxury car service for departure. I took a Dramamine before we left (just in case). I feel the Owners could easily pave that stretch of road, but nevertheless, it was an enjoyable drive. It’s not as bad as other reviews indicate. Food: Food at the Jade Club was fantastic. Not Michelin star, but close. We enjoyed every meal. It was a lot of food and we honestly could not eat as much as we wanted to! The all-inclusive package is still worth it, especially if you drink alcohol (if you don’t drink, then you’re better off with the MAP. We were full off 2 meals and struggled with the 5-course dinner. My husband started skipping lunch so he could indulge more at dinner). We enjoyed breakfast in our room twice, but we preferred to eat in the restaurant. We had dinner reservations at 6:30pm almost every night and by the time we arrived at 6:30 there were always 3-5 other couples already there (arrive early for an optimal view or table). By 7 or 7:15pm it was dark. And a special nod to Kimran, a server at Jade Club. He provided excellent service and offered recommendations for food and wines by the glass (the wines offered by the glass were very good). Food on the beach is also good, but more limited options. We made it to the Beach Restaurant on our last day and loved the fish & shrimp skewer (the fish was cooked perfectly) and the curry fish roti. We also booked the Lionfish Dinner on Friday night (at Anse Mamin Beach). This was a great meal, plus we helped safe the reef and they gave us a cook book at the end. We preferred the service at the Anse Chastanet beach (usually quick), but we preferred the ambience at Anse Mamin. The first 2 days at Anse Mamin, there were no other guests before noon. However, there were times when they had several guests (locals and hotel guests) and they were extremely busy. Excursions: We did the Jazzy Sunset Cruise. Fun. Lots of cocktails flowing. 20 couples on a double decker boat (there was plenty of room to spread out). The Plantation Tour with Meno is a must do (it’s free)! Don’t miss snorkeling. We ventured out once for a half day day to visit to the volcano mud baths, mineral baths at Jerusalem Falls, the Botanical Gardens, lunch in Souffriere, and snorkeling at Sugar Beach. We opted to book this one on our own with a local named “Simon Says”. He picked us up by boat and took us to Souffriere, then we drove from there. There was one other couple from Anse Chastanet who joined us. He actually approached us on the beach our first day and I did some research before we booked. It was a great tour. The other couple had gone with him on a hike up the Pitons the day before. I chose not to book through the hotel because my initial goal was to see the Superman Waterfall or Sapphire falls. The hotel would not book those, but Simon Says also persuaded me away from them (I believe because they are privately owned. So if you want to see those, contact the Owners directly). Yoga: don’t sleep through the daily yoga. The two instructors are fantastic. I’ve practiced yoga for 20 years (including in NYC for 10 years) and these teachers are great! Their styles are very different, so be sure to try both instructors. Also, I had a fantastic 1.5 hour massage and facial in the Spa by Theo. It was the "Forget the World" treatment. I opted not to do this treatment in my room so that my husband could enjoy the room without me (he refused to get a massage). The Spa is small, but it was quiet throughout my entire treatment. Conclusion: it is pricey, but certainly memorable and worth it for a special occasion. We will be back, not annually, but likely for our 15th (or 14th anniversary).
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Date of stay: June 2022
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Room Tip: There are canvas beach bags in the room which you can keep! Don't miss the free activities:...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
15 Helpful votes
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Ian R wrote a review Apr 3
1 contribution
The Jade Mountain resort is paradise. The rooms are amazing, the food is wonderful and the staff are friendly and helpful. We wondered if having the open wall in our room would allow bugs and critters into the room, but we never saw any, a few small (cute) birds come in to the room in the morning in the hope of breakfast, but they don't come far in and are they add to the experience. The view from our sanctuary was fantastic and even with the open wall, completely private. Having a major domo on call 24hrs a day to look after your needs is so over the top it's almost embarrassing. But they were lovely people and made us so welcome. We had anniversary dinner on the beach at sunset and it was an unforgettable experience. Out stay exceeded our expectations- and we have the greatest memories from this vacation.
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Date of stay: March 2024
Value
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Location
Cleanliness
Service
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Trip type: Traveled as a couple
Room Tip: The last 15 minutes of the journey from the airport is a very narrow bumpy road. I don't know why...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Camper592132 wrote a review Mar 2024
Royal Tunbridge Wells, United Kingdom5 contributions5 helpful votes
What an incredible hotel, literally the best I’ve ever stayed at. The views, the service. That room! I can’t praise it highly enough. A big shout out to our butler, Teddy, who was an absolute legend. He helped me look for my earpods when I lost them and no stone was left unturned. Thanks so much Teddy and team for a brilliant stay.
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Date of stay: March 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Daydream39541924460 wrote a review Mar 2024
Jacksonville, Florida4 contributions3 helpful votes
What a magical place to celebrate our 25th anniversary! Every view looks picture perfect as if you are in a movie. Our Moon Sanctuary room was insane...lots of closet space, a refrigerator filled with water and sodas, huge bathroom space and all of it so open to the gorgeous view outdoors! We read the reviews so we were prepared for the lack of ac and the room does get quite warm. We were not ready for the early wake up from the birds flying in and the bright sun. We enjoyed breakfast in our room. The service was terrific. Everyone was so kind and solicitous... it was almost embarrassing. The road to get there is as horrible as the reviews say so be prepared and take some dramamine. We ventured down to the beach for an hour and quickly realized there was no reason to leave our room. We only stayed 2 nights (more than enough time) and then took a water taxi (much better ride) over to Sugar Beach for our next 3 nights. We had the best of all worlds!
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Date of stay: March 2024
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Location
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Trip type: Traveled as a couple
Room Tip: If you're going to make the trip, make sure to have a sanctuary with a pool!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jean S wrote a review Mar 2024
1 contribution1 helpful vote
+1
Stunning views so beautiful you won’t want to leave your room. Staff so attentive you’ll forget real life for a while. This place is pure magic. Keep in mind you may have to walk a lot if you want to go down to the beach and to restaurants randomly. They do have a car shuttle at certain times.
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: A romantic place not really fun for kids.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alan M wrote a review Mar 2024
Corning, New York30 contributions7 helpful votes
One of the most amazing spots on earth. The open air room with a wonderful view of the Pitons and private pool is nothing short of spectacular. We will never forget the beauty and absolute privacy of our "sanctuary". The food and service on the top floor of the resort were also first rate as you would expect. St Lucia in general has a perfect climate, beautiful beach, great snorkeling, and very friendly people. Jade Mountain is expensive, but anyone who can afford it should go at least once.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Travel33 wrote a review Mar 2024
London, United Kingdom166 contributions49 helpful votes
+1
We were so excited to stay at Jade Mountain. Where to start? If you want to stay in a room only then great. But if not, go elsewhere -check into sugar beach. Or go to another island- Jumby Bay, Sandy Lane, Cap Juluca Anguilla - they are in a different league entirely- their rooms, service and beaches are incredible. Let start with the steps: please be careful if you have any mobility issues or can’t walk distances. Don’t stay here. The walkways are long and numerous flights of stairs. Trying to get to dinner or the spa was a nightmare. 6 floors down to spa then 6 floors up from there to restaurant/bar. It was an issue for people staying. The room: as in photos is nice but impractical bathroom and poor amenities. We didn’t expect the bath tub to be very upright and extremely hard to get in and out of, nor the toilet to be open air to the bedroom. The wardrobe height doesn’t take long dresses and the mini bar was completely understocked with no snacks/wine. Every other 5star hotel with complimentary soft drinks is fully stocked and option to pay for snacks. One small beach tote between 2 and 2 very cheap water bottles! Breakfast in restaurant: underwhelming. You have to order a la carte off the menu so very limited breakfast and no buffet for fruit/cereal- suspect due to amount of birds. Charged per item. Dinner was good but slow service. We unfortunately encountered unfriendly, unhelpful staff. We had to change our butler after a day. We also pre booked massages to find out they had booked them at anse chasnet- seriously? Then the noise… you can hear everything from your ‘sanctuary villa’… the door bells are a major issue- the noise and ring of them is really annoying along with the noise of in-room dining arriving, servers coming and going from rooms next door”... can’t say it was a sanctuary experience. You hear everything. Beach assigned for Jade Mountain: -basic beach and basic set up with small grill and bar... no luxuries and the toilets are disgusting. We brought this to the attention of the manager who said you can use the beach at anse chasnet... nicer loungers but full of people from that resort and the day trippers. Also I’m paying double or triple those guests to share the same beach. -Mini-van: there is one old mini van to take all guests from hotel down to beach...no luxury with a driver who is constantly taking calls and is miserable. I would probably be miserable if I had to do the journey back and forth on the terrible road that connects the hotel to the beach. Surely, they could have 2 vans and make them nicer ? -Jade mountain doesn't own their own speedboat like sugar beach. As such our water transfer was organised through Jade mountain and what we got was 2 random young guys in a very basic boat. Not the quality nor the safety we look for from a 5 star hotel- beware! -Please note the main pool at the hotel isn't a pool, it's a pond that creates a space in the middle of the restaurant/bar - there is no way you’re swimming in it. Not one person went into it, no loungers and your right in the middle of the restaurant! Apart from the view we can’t recommend staying here. Head to sugar beach with the most friendly staff, great facilities, a white sandy beach and wonderful views. Save your money and go elsewhere.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nitin K wrote a review Mar 2024
New York City, New York1 contribution
+1
Our stay was the most amazing experience. From the moment we arrived and met our butler team to entering our sanctuary and seeing its breathtaking views to our amazing meals, Jade Mountain was the perfect way to celebrate our special occasion.
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Date of stay: February 2024
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Christy C wrote a review Mar 2024
1 contribution
Jade Mountain for the win! First let me say Jade Mountain is for those that truly want to disconnect from the rat race and truly connect back with this beautiful planet we live on. On the beautiful volcanic made island of St. Lucia about a 15 minute rocky road ride north of Soufiere is the immaculate Jade Mountain etched into the landscape of the mountains. Jade Mountain is not only esthetically appealing but the end to end EXPERIENCE is like none other. If you can afford to visit Jade Mountain, it is money well spent. The personal butler service to 24 hour food, activities and of course beaches you will be so relaxed. We splurged on a 5 night stay and my goodness we had a STAY TO REMEMBER. Jade Mountain is not for those that have to wear makeup everyday all day, it’s also not for those that fear nature. We slept with the lizards and crickets (in the safety of our sanctuary of course) then woke up to birds. It was truly an experience that I thought I would not like because I don’t like critters but I got use to it after the first night and the lizards served a purpose by eating all the bugs so I didn’t really need my insect repellent. We had an amazing massage on the Jade Mountain property and did an excursion to the volcanic mines, diamond waterfall and took a mineral bath at the botanical gardens. It was just an amazing experience. This is one place that is worth the splurge! Thank you Jade Mountain owners and staff for the most memorable anniversary in our 24 years of marriage!
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: Best to book infinity pool rooms. The Sky Sanctuaries are nice but you don’t get the full effect.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$1,644 - $1,760 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jade mountain hotel, hotel jade mountain, jade mountain st lucia
LOCATION
CaribbeanSt. LuciaSoufriere QuarterSoufriere
NUMBER OF ROOMS
29
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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JADE MOUNTAIN RESORT - Updated 2024 Prices & Hotel Reviews (St. Lucia, Caribbean)

Frequently Asked Questions about Jade Mountain Resort
Which popular attractions are close to Jade Mountain Resort?
Nearby attractions include Grand Eden Estate (4.2 miles), Pitons (2.6 miles), and Anse Mamin Beach (0.5 miles).
What are some of the property amenities at Jade Mountain Resort?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Jade Mountain Resort?
Top room amenities include a minibar, a refrigerator, and a desk.
What food & drink options are available at Jade Mountain Resort?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Jade Mountain Resort?
Yes, free parking is available to guests.
What are some restaurants close to Jade Mountain Resort?
Conveniently located restaurants include Martha's Tables, Jade Mountain Club, and Treetop Restaurant and Bar.
Are there opportunities to exercise at Jade Mountain Resort?
Yes, guests have access to an indoor pool, a fitness center, and fitness classes during their stay.
Does Jade Mountain Resort have airport transportation?
Yes, Jade Mountain Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jade Mountain Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Jade Mountain Resort?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Jade Mountain Resort?
Many travelers enjoy visiting Balenbouche Estate Heritage Site (8.1 miles).