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100 Anse Chastanet Road, Soufriere 83310 St. Lucia
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About

#3 of 13 hotels in Soufriere
Location
4.8
Cleanliness
4.9
Service
4.8
Value
4.2
2022 Travelers' Choice Best of the Best
GreenLeaders Platinum level
Rising majestically above its 49 room sister resort Anse Chastanet, a 600 acre beach front property, Jade Mountain is a cornucopia of organic architecture celebrating St Lucia’s stunning scenic beauty. The 29 luxury suites are called sanctuaries, sweeping spaces where bedroom, living area and an extravagant private infinity pool glide into one another to form extraordinary platforms floating out into nature. With the fourth wall entirely absent, Jade Mountain’s sanctuaries are stage-like settings from which to embrace the full glory of St Lucia’s Pitons World Heritage Site and the Caribbean Sea. Jade Mountain has set a new standard in the Caribbean whether it is for modern design, luxury living or unique resort and guest service experiences.Wrapped around an infinity pool with a dazzling kaleidoscope of colors, the Jade Mountain Club restaurant caters exclusively to resident guests, celebrating James Beard Award winner Chef Allen Susser’s “Jade Cuisine.” Hovering in space above the Jade Mountain Club is the Celestial Terrace, perfect for sunset cocktails or star-gazing.A wide range of spa services can be enjoyed in the privacy of the Jade Mountain sanctuaries or at Kai en Ciel, Jade Mountain’s boutique spa and fitness studio. The resort major domos and a dedicated resort team ensure outstanding service around the clock.Guests may enjoy the exclusivity and privacy of Jade Mountain plus access to all of Anse Chastanet’s facilities and services: Nestled amidst a lush tropical 600 acre tropical estate with two soft sand beaches bordering pristine coral reefs, Anse Chastanet is right in the heart of the island’s marine reserves with St. Lucia’s legendary twin peaks, the Pitons, as the dramatic backdrop.The active will enjoy the resort’s amazing range of adventure facilities. Facilities include 4 restaurants & 3 bars, professional spa, PADi 5* scuba centre, water sports with kayaking centre, 12 miles of private biking and hiking trails with mountain bike rental, sailing yacht, 3 boutiques, library and art gallery.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Snorkeling
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Indoor pool
Outdoor pool
Private pool
Restaurant
Breakfast available
Special diet menus
Wine / champagne
Rooftop bar
Tennis court
Shuttle bus service
Spa
Couples massage
Foot massage
Full body massage
Head massage
Massage
Adults only
Rooftop terrace
Concierge
Gift shop
Mosquito net
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Desk
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Bath / shower
Safe
Sofa
VIP room facilities
Iron
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, French, German
1216Reviews194Q+A100Room tips
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WendyHP wrote a review Yesterday
Devon, United Kingdom244 contributions122 helpful votes
Jade Mountain is everything it promises to be - and more. We were All Inclusive and pretty much nothing is denied or charged as an extra, we rate it highly. Our Moon Sanctuary with it's view of the Pitons, the huge pool in our open ended room was amazing, the food is exceptional and the staff were simply wonderful. It's our second stay and won't be the last. We particularly love the Anse Mamin beach, just a 5 minute walk around the headland. The beach BBQ there is fabulous, as are the staff who bring towels, food and drink with smiles. My only word of caution is that it is named Jade Mountain for a reason. Breakfast or dinner involved 87 steps up from our sanctuary, some rooms would be more. Also, it's a very steep walk down to the beach which we did every day, however we always took the shuttle back up. You can, of course, shuttle down and avoid the steep walk both ways but I can't see how you can avoid the steps at Jade Mountain itself. Our late evening flight meant we enjoyed a full day on the beach before being given a beautiful room in which to shower and change. A courtesy often not given and, thank you Jade Mountain, it was much appreciated. It's awesome!!!!
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Date of stay: January 2023
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Room Tip: All sanctuaries are fabulous but the more you pay the higher you go and the better your view. Our...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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pseudoLK wrote a review Jun 2022
North Carolina100 contributions34 helpful votes
+1
Hotel's Favorite
We’ve been home exactly 1-week after a 6-night stay at Jade Mountain. It was spectacular. This was our first time in St. Lucia, but we travel to the Caribbean at least twice a year. We booked one of their promotional packages almost a year in advance for our 10th anniversary (5-nights for the cost of 4-nights). Friends tried to join us last minute, but the hotel was sold out during our stay. We opted against the Romance Package because we felt we wouldn’t do many of the included excursions. However, we did opt for the All-Inclusive option. Here’s our experience and recommendations (this is long): Room: My husband wanted a Moon category, however after doing some research and looking at the various options I chose the Star Room and requested JE2 or JD2 prior to arrival. We got JE2. We loved the location on the top level (tip: the shuttle stops at both the A and E levels). Great view of the ocean and Pitons, but no sunset view in this room (I believe only the Sun rooms with a -1 ending will have a sunset view). It is a very large Star room with a big pool and sunny patio area. This room has great light throughout the day and a constant breeze. The other Star rooms are mostly on the A-level, but there is one on every level. We loved JE2 and we would request it again (but next time we may opt for a Sun room). The butlers or majordomos are fantastic. They quickly answered our calls and even retrieved my phone for me when we went to the beach and I forget it in our room. Mosquitos weren't a huge issue, considering the room is open. But they are there! The hotel provides a natural spray repellant. However, that didn't work for us. I brought my own Off repellant with DEET. That worked. Arrival: We chose the helicopter transport on arrival to avoid the road and start our vacation quickly! Luckily, we had a minimal wait at the airport. One couple had arrived right before us and the other couple was on our flight (6 passengers in total). It was our first helicopter ride and it will be our last! It’s a quick ride, but it soon started to rain. The helicopter was extremely bumpy and kept dramatically dipping and dropping in elevation. Luckily, I could not see the pilot, but my husband was sitting right behind him and watched him do paper work with the joy stick propped between his legs the entire flight. We chose the luxury car service for departure. I took a Dramamine before we left (just in case). I feel the Owners could easily pave that stretch of road, but nevertheless, it was an enjoyable drive. It’s not as bad as other reviews indicate. Food: Food at the Jade Club was fantastic. Not Michelin star, but close. We enjoyed every meal. It was a lot of food and we honestly could not eat as much as we wanted to! The all-inclusive package is still worth it, especially if you drink alcohol (if you don’t drink, then you’re better off with the MAP. We were full off 2 meals and struggled with the 5-course dinner. My husband started skipping lunch so he could indulge more at dinner). We enjoyed breakfast in our room twice, but we preferred to eat in the restaurant. We had dinner reservations at 6:30pm almost every night and by the time we arrived at 6:30 there were always 3-5 other couples already there (arrive early for an optimal view or table). By 7 or 7:15pm it was dark. And a special nod to Kimran, a server at Jade Club. He provided excellent service and offered recommendations for food and wines by the glass (the wines offered by the glass were very good). Food on the beach is also good, but more limited options. We made it to the Beach Restaurant on our last day and loved the fish & shrimp skewer (the fish was cooked perfectly) and the curry fish roti. We also booked the Lionfish Dinner on Friday night (at Anse Mamin Beach). This was a great meal, plus we helped safe the reef and they gave us a cook book at the end. We preferred the service at the Anse Chastanet beach (usually quick), but we preferred the ambience at Anse Mamin. The first 2 days at Anse Mamin, there were no other guests before noon. However, there were times when they had several guests (locals and hotel guests) and they were extremely busy. Excursions: We did the Jazzy Sunset Cruise. Fun. Lots of cocktails flowing. 20 couples on a double decker boat (there was plenty of room to spread out). The Plantation Tour with Meno is a must do (it’s free)! Don’t miss snorkeling. We ventured out once for a half day day to visit to the volcano mud baths, mineral baths at Jerusalem Falls, the Botanical Gardens, lunch in Souffriere, and snorkeling at Sugar Beach. We opted to book this one on our own with a local named “Simon Says”. He picked us up by boat and took us to Souffriere, then we drove from there. There was one other couple from Anse Chastanet who joined us. He actually approached us on the beach our first day and I did some research before we booked. It was a great tour. The other couple had gone with him on a hike up the Pitons the day before. I chose not to book through the hotel because my initial goal was to see the Superman Waterfall or Sapphire falls. The hotel would not book those, but Simon Says also persuaded me away from them (I believe because they are privately owned. So if you want to see those, contact the Owners directly). Yoga: don’t sleep through the daily yoga. The two instructors are fantastic. I’ve practiced yoga for 20 years (including in NYC for 10 years) and these teachers are great! Their styles are very different, so be sure to try both instructors. Also, I had a fantastic 1.5 hour massage and facial in the Spa by Theo. It was the "Forget the World" treatment. I opted not to do this treatment in my room so that my husband could enjoy the room without me (he refused to get a massage). The Spa is small, but it was quiet throughout my entire treatment. Conclusion: it is pricey, but certainly memorable and worth it for a special occasion. We will be back, not annually, but likely for our 15th (or 14th anniversary).
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Date of stay: June 2022
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Room Tip: There are canvas beach bags in the room which you can keep! Don't miss the free activities:...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
12 Helpful votes
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Michael S wrote a review Jan 2023
11 contributions2 helpful votes
This is a bucket list destination. With that said. The food is amazing, definitely go sailing, snorkeling, visit the mud bath, have the burger on the beach, watch the sunset, gaze at the stars, make chocolate, order room service, have the sunset cheese and wine, just soak in everything!!
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Date of stay: January 2023
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Location
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Trip type: Traveled as a couple
Room Tip: Yes it’s expensive. But you can’t take it with you!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hellymoose wrote a review Jan 2023
Staffordshire, United Kingdom41 contributions40 helpful votes
+1
We stayed at Jade Mountain in January and it was the final destination forming our honeymoon in St Lucia. Due to covid we had to wait to an extra year to finally get there, but it was certainly worth the wait. The overall resort is truly spectacular, a real feat of engineering and design. Our room was wonderful, I would note that the style of the rooms and materials used to create them are very traditional to the Caribbean. Our major domos Kieran and Vito were wonderful and were welcoming and attentive to all of our needs. They were particularly accommodating when we checked out as we were on the last flight out of St Lucia at 8:50pm and managed to get us accommodation for the afternoon on site so that we could shower and freshen up after a day at the resort before we departed. All staff at the Jade Club restaurant were also wonderful. We were on the all inclusive package and would highly recommend it. The food and drinks available from Jade Club, room service and the sister resort at Anse Chastenet were absolutely amazing and delicious. Make sure you try the chocolate from the Emerald Estate! We participated in several activities which we would highly recommend. The rum tasting on a Sunday afternoon was really good fun. The sunrise yoga on the celestial terrace must be done at least once during your stay! One essential activity we would say all guests should partake in is the guided plantation walk with Meno aka Father Nature, he is an incredible guide and overall really interesting person! We also absolutely loved doing the Tandoori cooking class with Chef Ruban - he was so patient, engaging and provided us with lots of information and tips my husband and I really enjoyed the class and the food we made was delicious. If you are staying at Jade on a Monday don’t miss out on the welcome drinks - it was a great way of finding out more about the resort and meeting so many people within the wider operations team who work so hard to provide its residents with a truly spectacular stay. Make sure you make a stop at the celestial terrace before or after dinner to do the most incredible stargazing, it was truly out of this world! When it came to our departure we didn’t want to leave! We will be back…..one day!
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Book the free guided walk with Meno around the plantation. Try the 60 minute egg at Jade Club...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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kg30345 wrote a review Jan 2023
Georgia114 contributions51 helpful votes
Jade Mountain is exactly like all the five star reviews you'll read here. It's an amazing experience all around. Instead of repeating the glowing reviews, I'll add some things that are good to know if you're considering Jade Mountain: - It's worth it to take the helicopter to the resort. Yes, you avoid the bumpy roads, but it's a pretty cool experience, and you get to see St. Lucia from the air. We did take the shuttle back though to save about $500 - The full meal plan is definitely worth it. We ate breakfast in our room each morning and had lunch and dinner out most days. You absolutely need to make dinner reservations. Find out when sunset is, and grab the time slot 30 min ahead of that. I recommend emailing them the week before you arrive and requesting that time for each night. Don't bother eating dinner anywhere other than Jade Mountain Club. You can experience the other restaurants at AC for lunch, but we found JMC the best by far. - The half day sailing excursion is fabulous. I wish we had done that twice. - The snorkeling excursion is definitely worth it. - The volcano and hot springs excursion is worth it only if you're looking to get off property for a half day. But, I wouldn't prioritize it. - Honestly, I'd spend the entire day in our sanctuary or on the beach! - they will deliver drinks to your sanctuary, but plan ahead. Sometimes it would take 30 min to get them. We started ordering two each at a time. - The rooms are glorious. There's some small wear/tear, but you'd expect that from the elements. We went in September and it was brutally hot. There were times where the only way I could cool down was to get back in the pool. The nights were very warm. There's a fan above your bed, and that definitely helps, but prepare yourself if you're going during the hot season. I know others that could not get a good night's sleep because of the warm temperature. - Bring cash with you to tip everyone at the end. There's no ATM on site. Enjoy!
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Date of stay: September 2022
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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patrick chalmers wrote a review Jan 2023
2 contributions3 helpful votes
+1
The most incredible resort imaginable. Views are a 10, service 10, food 10, the room 10, butler service and in-room dinners 10.I can't say enough great things about Jade mountain. It redefined my grading scale. What I thought were ten stars in the past are now downgraded to 9's. The in-room couples massage was also the best we've ever had. So sad to leave
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Don't overpack. We never left the room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Alan I wrote a review Dec 2022
Jacksonville, Florida
We recently spent 7 nights at Jade Mountain in St. Lucia for our honeymoon, and it was above and beyond what we had even hoped for! If you’re going there, be prepared for the drive up from Soufriere. It is a narrow road and extremely bumpy; however, once you get to Jade Mountain, there will not be any more bumps in the road! Prior to arrival we worked with Catarina and Dawna, who were so helpful and quick to respond, it made us feel assured that everything would be in place for our arrival. Once we checked in, we were escorted to our Sanctuary and all I can say is that when you walk into that space, it is BREATHTAKING!! We were then introduced to our Major Domo’s Tony, Gregg, Davidson and Christus. It’s so nice that there are no phones or TVs in the Sanctuary, so just sit back and CHILL! They give you a cell phone on your arrival so that you can call your major domo, any time, day or night, who will take care of anything you need! The architecture is beautiful in the pictures but until you see it in person, it doesn’t do it justice! INCREDIBLE. Dinners were a delightful experience every single night, and the food was delicious (to say the least). The staff in the restaurant is phenomenal. The restaurant manager Puneet introduced himself upon our arrival and oversaw our stay to ensure we enjoyed our meals in his restaurant. The staff is so attentive, polite, friendly, and their only desire is to make sure you are having a great experience. On our first night we had Peterson waiting on us and he was terrific, making suggestions and ensuring that anything we needed was attended to. We enjoyed him so much we tried to sit at his table every night. Unfortunately, we couldn’t but we also got a chance to meet Ashley and Ned, both were excellent. Ned made some great wine selections and took care of us for 2 nights. They were all professional, courteous and knowledgeable. We felt like we were leaving friends by the time we left. Before you go to dinner you’ll need to go up to the Celestial Terrace for a drink and watch the sunset. They are simply majestic. And after dinner, to go back up and see the stars and watch for shooting stars? Amazing! For fun we went to the botanical gardens, waterfalls, sulfur springs, etc. Very nice to get a sense of the island. We also had a private couples massage in our room with Chamu who was exceptional. She is a naturopath and yoga instructor. One day we took the sailboat cruise with Kerwin at the helm, assisted by Thaddeus. They made the trip memorable and FUN!! What a pleasure it was to sail around in the water, stopping off for some snorkeling and did I mention the rum drinks they served? On our next to the last day, we took the walking tour of the plantation with Tyson. He showed us so many plants, fruits, herbs, etc. and the history of the island. It was a very special day! I’ll say the people of St. Lucia were incredibly warm and welcoming from the time we landed until we took off. The staff at Jade Mountain simply exemplified that feeling. It’s by far the best resort we’ve had the opportunity to visit. We enjoyed it so much that we already booked our next trip for our anniversary in 2023!
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Date of stay: December 2022
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Trip type: Traveled as a couple
Room Tip: No elevators only steps, free shuttle service will take you anywhere you want to go on the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Joe wrote a review Dec 2022
Glasgow, United Kingdom25 contributions6 helpful votes
+1
Magical views with an open-air outlook that can only really be experienced whilst standing in astonishment as the water from the infinity pool trickles in the background. We recently had the absolute pleasure of a one night stay in sanctuary JE3. The service and hospitality from every single member of staff was second to none. The food was a rollercoaster for the taste buds. Reviews of this oasis can only but help mould a picture in your head, visiting Jade Mountain will mould a truly unforgettable memory in your heart. Thank you, everyone, for our time spent with you all at Jade Mountain.
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: I think higher rooms might have a better overall view of the Pitons.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Damian F wrote a review Dec 2022
Mountainside, New Jersey16 contributions8 helpful votes
I wanted to love the place, but fair to say I'm not ready to drop the L word.... HOTEL - Unbelievable, one-of-a-kind experience, that will truly take your breath away from the moment you walk into your sanctuary to the moment you leave. Views from all rooms are exceptional, the pool in your room is such a treat, and the bedding, lunge chairs, living room and bathroom are all awesome. You could stay in your room the entire time and be 100% content. STAFF - Well-trained, pleasant, accommodating, punctial, courteous.....every single person we met. DRIVE FROM AIRPORT - Yes, the last 15 minutes is bumpy and yes you'll wonder why they wouldn't pave it, and yes you'll hear rumors about why; keeping locals out, keeping you on-site, and/or a dispute between the govt and the hotels. That said, not a big deal. But here's why I'm not ready to drop the L word just yet... FOOD - The food is "fine". The portions are small, the menus are limited, but what we were disappointed about was how they handled food preferences which in our case was vegan. Being vegan is not a food allergy, it's a food preference. One reason we chose Jade Mountain was their vegetarian restaurant, Emerald's. The entire time we were there, Emerald's was technically open but looked closed. Tables weren't set, no staff, lights were dimmed, no music - could not have been any less inviting. We ate there one night, we were alone, the waitress was working the Tree House restaurant which is adjacent to Emerald's. The food was good and the waitress was lovely, but we felt like leppars. And, when we asked if we could get that menu at other restaurants or in our room, the answer was a flat out, No. And, all of the dinner entrees were "over-cheffed". Way too many ingredients, you had no idea what you were eating, and we just never felt comfortable that what they put in front of us complied with our preferences. In fact, my wife fell ill one night and we believe it was an unlabeled un-vegan item they left in the mystery snack box they leave in your fridge. WILDLIFE - Despite the fact the room is wide open to the world, we had absolutely no issue with bugs and their turn down service includes incense that burns slowly through the night to make sure it stays that way. But, the moment you take out food expect a few birds to fly in to say hello. Here's a tip - google "sounds to deter birds" and play the soundtrack while you eat. It'll confuse the birds and keep them away for about 15 minutes so you can eat in peace! BEVERAGE - Even a bigger disappointment was the non-existent bar scene. Yes, they have better liquors as part of the all-inclusive than many other resorts, but they do literally nothing inspiring with any of them. We like a nice craft cocktail or a traditional vodka martini - all we tried were flat out bad. Warm, proportions were off, nothing unique or fresh about the cocktails, and there's either live music or no music at all, so the vibe is hit or a complete miss. And, we're not sommeliers but wow, the wine menu was bad. The sauvignon blanc I drank all week after I no longer wanted to be disappointed by the cocktails sells for $12 at our local liquor store in New Jersey - no joke. BEACH - Walk the ten minutes to Anse Mamen. Less crowded, peaceful, more room to spread out, but the drinks and lunch from the small restaurant there are the best you'll find. I recommend the fresh Durado Sandwich, fries, and a Bamboo Float! To be fair, after reading reviews and paying what you pay, you're more than likely going to start your stay with the highest expectations you've ever had for a vacation. Now most of these expectations will be met or even beat, but not all. That would be almost impossible so overall it was still one of our most memorable vacations ever, but was it perfect? No. Fell a hair short of perfection.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Aasheesh Paliwal wrote a review Nov 2022
Province of Guanacaste, Costa Rica5 contributions2 helpful votes
Major Domo Tony and his whole team are what makes this place truly stand out. The property itself is gorgeous, the rooms are one of a kind sanctuaries nestled in nature, and the service is top notch. 100/10!
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$1,330 - $2,267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jade mountain hotel, hotel jade mountain, jade mountain st lucia
LOCATION
CaribbeanSt. LuciaSoufriere QuarterSoufriere
NUMBER OF ROOMS
29
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JADE MOUNTAIN RESORT - Updated 2023 Prices & Hotel Reviews (St. Lucia, Caribbean)

Frequently Asked Questions about Jade Mountain Resort
Which popular attractions are close to Jade Mountain Resort?
Nearby attractions include Pitons (2.6 miles), Anse Mamin (0.5 miles), and Zaka Art Cafe (2.2 miles).
What are some of the property amenities at Jade Mountain Resort?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Jade Mountain Resort?
Top room amenities include a minibar, a refrigerator, and a desk.
What food & drink options are available at Jade Mountain Resort?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Jade Mountain Resort?
Yes, free parking is available to guests.
What are some restaurants close to Jade Mountain Resort?
Conveniently located restaurants include Jade Mountain Club, Martha's Tables, and Treetop Restaurant and Bar.
Are there opportunities to exercise at Jade Mountain Resort?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Jade Mountain Resort have an airport shuttle?
Yes, Jade Mountain Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Jade Mountain Resort have airport transportation?
Yes, Jade Mountain Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jade Mountain Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Jade Mountain Resort?
The staff speaks multiple languages, including English, French, and German.