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Jade Mountain Resort

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Jade Mountain Resort
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847 Reviews from our TripAdvisor Community

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Showing 809: English reviews
1 review
Reviewed 3 days ago NEW

I had planned this special vacation for my wife for a milestone birthday for quite some time. I looked for the perfect place and thought I had found it in Jade Mountain. Instead, I found a complete nightmare. Yes, it's beautiful. Yes, it's luxurious. But God help you if you should get seriously injured there. We checked into our "star... More 

Helpful?
Thank Joe L
A TripAdvisor Member
Reviewed 5 days ago NEW via mobile

I wanted to treat my wife for something special. So we flew from Singapore to St Lucia. Reading so many good reviews about the Jade Resort, we could not go wrong. For $ 2000 a night you can expect something. It was just amazing, everything was just perfect. The staff, the food, the room etc... The German chef created an... More 

Helpful?
1 Thank A TripAdvisor Member
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

My husband and I had the opportunity to visit this beautiful resort. The views from the mountain are breath taking. I have dreamed of standing in one of the beautiful sanctuaries for years and it was nothing short of spectacular! If you want to unplug and just enjoy being pampered, then this is the place to be.

Helpful?
1 Thank Toni L
New York City
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago

It’s hard to describe how special staying at Jade Mountain Resort was. What can one say about a very comfortable, interestingly designed room with a spectacular view of the Caribbean and the Piton mountains and also with its own pool. The service is great, the staff is very friendly, and the food in the Jade Mountain Club restaurant is really... More 

Helpful?
1 Thank kw212
Mechanicsville, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I planned a trip here to surprise my wife for our 20th anniversary. She had no idea of what to expect. When our domo opened up the sanctuary for us, her reaction was priceless. Open air concept - the coolest thing we have ever done. My wife loves nature and it was all around us. Birds come in and out... More 

Helpful?
2 Thank gregdestep
Troy, Illinois
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 2 weeks ago

We are returning guests, and it was even better! This place is amazing with the breathtaking views, excellent service, friendly and accomodating domos. Every Sanctuary has it's own personality. A different amazing experience with each room. You cannot go wrong with any of the Sanctuary. The domos will take care of every need to make your vacation the most memorable... More 

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1 Thank jagergil
Oakville, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago via mobile

Sure it's beautiful and the sanctuaries (rooms) are awesome. Yes it has the coolest beach bar...and the Celestial Terrace with the most amazing view in the Caribbean. And yes the food is fantastic. But....it's the staff that set this place above the rest: they make you feel special! And isn't that the point.

Helpful?
3 Thank GlenYates62
Washington DC, District of Columbia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 weeks ago

I first would like to thank - TripAdvisor... Wow, without researching on TripAdvisor I would not have known that such an extraordinary luxury gem existed in St. Lucia!! Next, I must thank with my deepest gratitude - Annie Roquette (Guest Services Manager). She is such an amazing person and your professionalism and sincerity are great additions. Without your efforts our... More 

Helpful?
3 Thank DClivin
New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 21, 2016

Our honeymoon at Jade Mountain took our breath away! From the minute we stepped foot on property we were spoiled. Every single employee at the hotel treated us with respect and accommodated our every need. We stayed in the Galaxy Sanctuary. There are no words to describe how unbelievable it was. Our view was something we thought we would only... More 

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1 Thank katebenvo
Rye, New York
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 13, 2016

I have stayed at many amazing hotels but other than an overwater villa in Bora Bora none will leave such an indelible mark in my memory. Waking up every morning and seeing the Pitons and ocean framed outside your sanctuary is an image I will never forget. You feel like you are living in a luxury treehouse in the jungle... More 

Helpful?
Thank Michael D
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Rising majestically above its 49 room sister resort Anse Chastanet, a 600 acre beach front property, Jade Mountain is a cornucopia of organic architecture celebrating St Lucia’s stunning scenic beauty. The 29 luxury suites are called sanctuaries, sweeping spaces where bedroom, living area and an extravagant private infinity pool glide into one another to form extraordinary platforms floating out into nature. With the fourth wall entirely absent, Jade Mountain’s sanctuaries are stage-like settings from which to embrace the full glory of St Lucia’s Pitons World Heritage Site and the Caribbean Sea. Jade Mountain has set a new standard in the Caribbean whether it is for modern design, luxury living or unique resort and guest service experiences.Wrapped around an infinity pool with a dazzling kaleidoscope of colors, the Jade Mountain Club restaurant caters exclusively to resident guests, celebrating James Beard Award winner Chef Allen Susser’s “Jade Cuisine.” Hovering in space above the Jade Mountain Club is the Celestial Terrace, perfect for sunset cocktails or star-gazing.A wide range of spa services can be enjoyed in the privacy of the Jade Mountain sanctuaries or at Kai en Ciel, Jade Mountain’s boutique spa and fitness studio. The resort major domos and a dedicated resort team ensure outstanding service around the clock.Guests may enjoy the exclusivity and privacy of Jade Mountain plus access to all of Anse Chastanet’s facilities and services: Nestled amidst a lush tropical 600 acre tropical estate with two soft sand beaches bordering pristine coral reefs, Anse Chastanet is right in the heart of the island’s marine reserves with St. Lucia’s legendary twin peaks, the Pitons, as the dramatic backdrop.The active will enjoy the resort’s amazing range of adventure facilities. Facilities include 4 restaurants & 3 bars, professional spa, PADi 5* scuba centre, water sports with kayaking centre, 12 miles of private biking and hiking trails with mountain bike rental, sailing yacht, 3 boutiques, library and art gallery. ... more   less 

Additional Information about Jade Mountain Resort

Address: 100 Anse Chastanet Rd | PO Box 4000, Soufriere, St. Lucia
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: $1,113 - $2,670 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jade Mountain Resort 5*
Number of rooms: 29
Reservation Options:
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Also Known As:
Jade Mountain Hotel
Hotel Jade Mountain
Jade Mountain St Lucia
Jade Mountain Resort St. Lucia/Soufriere
Hotel Style:
#1 Luxury Hotel in Soufriere
#1 Romantic Hotel in Soufriere
#1 On the Beach Hotel in Soufriere
#1 Green Hotel in Soufriere
#7 Family Hotel in Soufriere
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Questions & Answers

Here's what travelers have asked, with answers from Jade Mountain Resort staff and other travelers.
65 questions
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St. Albert, Canada
5 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you can't afford to stay in one of the sanctuary rooms, purchase a day pass to Anse Chastanet and tour Jade Mountain. Great deal!”
 of 5 bubbles 983tonil, 1 week ago | Read review
“Get as expensive a sanctuary you can afford. No regrets.”
 of 5 bubbles gregdestep, 2 weeks ago | Read review
“all rooms are amazing, make sure you get a room with plung pool”
 of 5 bubbles jagergil, 2 weeks ago | Read review
“The more money you spend, the higher up in the mountain you are!”
  • View of Galaxy Sanctuary from Pool
  • Galaxy Sanctuary Pool
  • Galaxy Sanctuary View
  • Bridge that takes you to your own sanctuary
  • View of room from bathroom area
 of 5 bubbles katebenvo, Oct 21, 2016 | Read review
“Ask for a high level sanctuary. We stayed in JB4 and the was great but we did notice a little more breeze the higher up you went”
 of 5 bubbles MichaelD492, Oct 13, 2016 | Read review
5 of 5
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