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Rabot Estate, Soufriere St. Lucia
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
Updated 09/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 13 hotels in Soufriere
Location
4.7
Cleanliness
4.9
Service
4.6
Value
4.3
2022 Travelers' Choice Best of the Best
Set 1,000 feet above the Caribbean Sea, with breath taking views of Saint Lucia’s Piton Mountains, Rabot Hotel is a space where the sounds of nature replace the noise of day-to-day life, stimulating and inspiring relaxation like nowhere else on Earth. Comprising an open-air restaurant, bar, spa and 25 luxury lodges, here you’ll find a sense of freedom as you reconnect with nature; sustainably living, eating and prioritising your wellness. Previously known as Boucan (the Creole word for a traditional cacao drying shed), Rabot Hotel, pays homage to the grounds of the beautiful Rabot Estate it resides. Since 1745, Rabot Estate has been an organic, sustainable 140-acre cacao farm on the Caribbean island of Saint Lucia. As cacao growers, Hotel Chocolat use every part of their cacao harvests in their Rabot Restaurant and Cacao Bar; from the lychee-like pulp to the nutty, buttery nibs, nothing goes to waste. Serving contemporary dishes influenced by the West Indies and Britain, roasted cacao beans feature as a subtle savoury spice and garnish – as well as the rich, deep heart of desserts. Elsewhere, cacao is used for wellness treatments at the Estate’s open-air Cacao Spa. Using fresh ingredients that are gathered each morning – banana leaves, peppermint leaves and cacao nibs – its Cacao Massages are some of the best you'll experience. Blending into the verdant greenery via inside-outside structures, each of the Estate’s lodges brings guests face-to-face with the primordial beauty of the rainforest and Hotel Chocolat’s Rabot Estate cacao farm. Drawing on Hotel Chocolat’s expertise as a chocolatier and cacao grower, Rabot Estate Hotel offers guests the opportunity to discover cacao like never before. Beginning with a walk through the cacao farm and ending with crafting your very own chocolate bar, Hotel Chocolat’s Project Chocolat Tree to Bar Experience covers all the fascinating stages of making your own chocolate, from fermenting and sun-drying the cacao to grinding, mixing and more – with plenty of tasting in-between… Taking a self-guided stroll through the 140-acre Estate’s valleys and cotes or setting your yoga mat down in the forest surrounding your lodge are also actively encouraged. Leave the headphones behind; exotic birdsong provides the only meditative soundtrack you’ll need. Accommodation at Rabot Hotel is a unique blend of Saint Lucian charm and sleek contemporary style. All rooms are positioned to catch the cooling breeze and are furnished with premium luxury and comfort in mind – and the views are to die for. There are two types of accommodation, both with 4 poster beds, ceiling fans, complimentary Wi-Fi, mini-bar and open sky rainforest showers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Hiking
Walking tours
Shuttle bus service
Body wrap
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Special diet menus
Poolside bar
Car hire
Taxi service
Facial treatments
Foot massage
Full body massage
Massage
Adults only
Baggage storage
Concierge
Gift shop
Mosquito net
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Express check-in / check-out
Private check-in / check-out
Laundry service
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Room features
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Coffee / tea maker
iPod docking station
Walk-in shower
Seating area
Sofa
Bottled water
Clothes rack
Private bathrooms
Minibar
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Romantic
Languages Spoken
English
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Special Offer:70% off Project Chocolat the tree to bar, chocolate experience
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Catrin M wrote a review Sep 2022
1 contribution
My partner and I stayed here for New Years 2021 for one week. This is our opinion but I should add that we spoke to many other couples when there who felt the same way about the hotel. The hotel itself is clean and tidy, the infinity pool nice and the rooms good. However… The staff are rude and clueless. They don’t appear to want to help or even accommodate you, we were made to feel as though we weren’t supposed to be there. The staff do not seem to want to be there at all, everything is trouble. We had stayed the week before at another hotel on the island and honestly the hosting could not compare!! And hotel chocolat was more expensive! The recommended trips or excursions are expensive. And rarely change through the week. We were only made aware of further options on the last day when a leaflet was posted under the door!!! Location… though beautiful views of the pitons the hotel is located on a busy road. We managed a good walk through the rainforest but the hotel is not walking distance from any other hotels, town or the beach. Given the attitude of the staff we found it very difficult to book transport to local beaches such as sugar beach and we’re not made aware of any other local restaurants to try - only their own chocolat plantation with shop… which we also do not recommend! They put on a ‘Tree to Bar’ night where we went to the workshop and a bbq was supposed to be on. Priced at £70+ we turned up to an empty space with a small band and food that looked like it had been out all day. We walked straight back out and were luckily refunded. In all the hotel is disappointing for it’s price with very poor staff communication. We would recommend visiting for the day but no more. Please don’t waste your money on staying any longer!
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Date of stay: December 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bernabe Alexander, Guest Services / Front Office at Rabot Hotel From Hotel Chocolat
Responded 2 weeks ago
Thank you for your feedback. We apologize that you were not made welcomed on property and that your experience was not as expected. This is definitely not what we stand for as a business and will definitely be looking into it.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FCharl wrote a review Aug 2022
United Kingdom31 contributions5 helpful votes
+1
Hotel's Favorite
An amazing stay and experience - the staff were great, the rooms were beautiful and the restaurant was fantastic. A truly unique experience and a gorgeous setting. Would recommend staying here or (at the very least) visiting the restaurant. We had a private dining experience by the pool which was really special.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Bernabe Alexander, Guest Services / Front Office at Rabot Hotel From Hotel Chocolat
Responded 2 weeks ago
We are delighted that you had an amazing stay and experience. Thank you for choosing Rabot Hotel as your holiday destination and pleased that you thoroughly immersed in our unique experience and setting, We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BagLadyLondon wrote a review Aug 2022
London19 contributions4 helpful votes
The food here is excellent and so is the service. Innovative dishes incorporating chocolate and cacao with locally sourced products. An open air restaurant, with cover in case it rains and stunning views of the pitons. A must if you are visiting St Lucia.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bernabe Alexander, Guest Services / Front Office at Rabot Hotel From Hotel Chocolat
Responded 2 weeks ago
Thank you for dining with us. We are pleased that you have enjoyed our Cacao cuisine and our wonderful views. We do hope to welcome you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen S wrote a review Aug 2022
3 contributions
Exceptional treatment at the front desk from Margs for check in and check-out. The maintenance is swift and complete. Food is phenomenal. Views of the Pitons are breathtaking. Highly recommended 9/10.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bernabe Alexander, Guest Services / Front Office at Rabot Hotel From Hotel Chocolat
Responded 2 weeks ago
Thank you for staying with us. Very pleased that you you had a wonderful stay, enjoying food and views. Margs is extremely pleased that she was able to help make your stay memorable. We do hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anamarygil wrote a review Aug 2022
Miami, Florida65 contributions12 helpful votes
We visited St. Lucia for 4 nights, and 1 night at Hotel Chocolat for the view and the chocolat Project Experience, Upon arrival at Hotel Chocolat, we weren't really greeted by anyone, or asked to bring our luggage anywhere the worst welcome I had ever had in my life even though i'm a VIP at expedia which email me that we were supposed to received VIP treatment DID NOT HAPPEN we enjoy enjoyed the beautiful view from the restaurant. The good: The views and the layout of the restaurant and pool area are gorgeous. The piton is in the background covered by beautiful foliage below, with a stunning infinity pool, bar, and lounge area. The grounds are pretty too The Chocolat tour is amazing The bad: Their Staff only the security was nice I only had rude attitude experience even when I call the front desk to ask if the items on the jar were Free to eat or where to find the price the answer was extremely rude. I don't recall a time any of the staff came by to ask if we needed anything or acknowledged us. As we arrived and left, we weren't greeted or thanked for staying. I understand the laid back atmosphere and culture, but have never really stayed at a hotel where this didn't happen my husband mentioned many times it was my bday and only one lady at the restaurant told me happy bday I'd recommend visiting Hotel Chocolat for lunch, dinner, or to hang out in the pool area as it's really neat. Or to stay 1 or 2 nights only cause the place is OUTSTADING BEAUTIFUL but you need to train your staff definitely
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bernabe Alexander, Guest Services / Front Office at Rabot Hotel From Hotel Chocolat
Responded 2 weeks ago
Thank you for your feedback. We apologize that your experience was not as expected. As a growing team we will definitely use your feedback for our continued training.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lindsay K wrote a review Jun 2022
Manchester, United Kingdom128 contributions45 helpful votes
+1
We had read lots of reviews on here before booking and had been a little apprehensive - we needn’t have! We had an AMAZING time and loved everything about this hotel. From some of the nicest staff I have met, including the bar tender who gave me an idea of how to create my favourite cocktail to happy go lucky waitresses who loved to have a laugh. The grounds are stunning and the walks you can do around the estate are like you’ve walked into Jurassic Park. If you ask at the desk they give you details of each of them. Project Chocolat is a fun experience too. The sunset from the restaurant and the balcony on the Luxe Lodges is something you can’t recreate.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Bernabe Alexander, Guest Services / Front Office at Rabot Hotel From Hotel Chocolat
Responded Jun 8, 2022
Very delighted that you had an amazing time especially that you loved everything. Its always a pleasure to read such great comments noting that you have fully immersed yourself in everything offered.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kinsey S wrote a review Jun 2022
1 contribution1 helpful vote
+1
My husband and I traveled to Hotel Chocolat and the island for a quick getaway. We stayed 4 nights together and I extended my stay after my husband left. The grounds at the hotel are gorgeous, the view is amazing, and the lodge is so comfortable and nice. Additionally, there are terrific trails, the pool is awesome and the food/drinks are delicious. The staff at the hotel are so professional, kind and go above and beyond. They helped us and checked on me regularly during my extended stay. Hotel Chocolat is really a special place and we had a wonderful experience!
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Bernabe Alexander, Guest Services / Front Office at Rabot Hotel From Hotel Chocolat
Responded Jul 19, 2022
We are so pleased that you had such a wonderful experience. Thank you for such wonderful feedback. Our staff are also so proud when they read such great comments. Thanks!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ed H wrote a review Apr 2022
2 contributions8 helpful votes
Pros: The views The room The bean to bar experience The views were amazing and difficult to look away from. We literally spent hours over the holiday just looking up at the Petit Piton and admiring the jungle. The lux lodges were a very good size. Much bigger than they look in the pictures. Fair warning, the jungle is loud but we just used the provided ear plugs and slept really well. By the end of the trip we didn’t really notice the noise at all and could comfortably sleep without the ear plugs. The velvetiser was a nice touch and did make a very good hot chocolate. The infinity pool overlooking the Petit Piton was incredible and the pool area was fairly quiet (easy to get a sun-lounger). We both really enjoyed the bean to bar chocolate experience as well. It was $32 each which they weren’t that clear about when we booked it but I think that was worth it. The breakfasts are great if you have it included like we did and there are lots of good options to pick from. Cons: Generally overrated Expensive Poor communication/ lack of info Inconsistent service No free beach shuttle As others have said, if we were to recommend the hotel it would only be for a one or two night stay. We really struggled to find information on the hotel so I hope this review will help people. My main issue is that it felt like the hotel were trying to profit off everything you wanted to do during your holiday. I expect a hotel in this price range to offer trustworthy advice and try to make your holiday special. With the Hotel Chocolat I felt like they were trying to rip us off and make money wherever they could. Right from the start they offer a shuttle from the airport that costs $20 more than one offered on booking.com. All their excursions are very expensive, particularly the hike up the Gros Piton which unfortunately put me off doing it. A guide to walk up the piton is $50. The hotel charges $132. Granted, that includes a taxi but it’s still a rip off. The longer nature walks they recommend were self guided and free to do but the maps they give out are unhelpful and they all involve lots of walking along main roads. I did all of them and wouldn’t recommend any. On the first day we had a note left in our room during turn down service telling us what was on the next day which I thought was a nice touch but we we only got another one once during the whole 7 days. There was also no information on what was complimentary and what we would be charged for in the room. I ate the cookies they left but I was half expecting them to charge me for it at the end of the stay. The restaurant is very expensive and, in our opinion, not good enough to warrant the cost. The food was nice but we found it gimmicky and didn’t really like the cacao nibs in everything. Honestly, normal balsamic vinegar is nicer than chocolate balsamic vinegar. Same for the chocolate butter vs regular butter. The bar was similar, the drinks were mostly nice. I had the chocolate old fashioned as my free welcome drink and I’m glad I did because it was disgusting and I wouldn’t have wanted to pay for it. The other cocktails are very nice though, particularly the daiquiri and the white chocolate mojito. Just a quick note on the welcome drink, the document they give you when you arrive says there’s a free drink every day which I asked about and they were quick to tell me that was wrong and only one drink was on offer. The service was also painfully slow. There was a 2 for 1 cocktail happy hour every day between 4 and 5 but it was virtually impossible to get more than two orders in that time since the first drinks took 30mins to arrive. The bar by the pool was sporadically staffed. I got the impression the staff would go down there, get bored of waiting for customers and then leave. I had to go to the main bar for the majority of our orders which was fine but a bit awkward in wet swimwear as it’s in a busy restaurant. Everything you eat and drink at the hotel has a 10% service charge included and a 10% tax on top of that. This made a small $5.50 Piton beer $6.60. I would add that we live in London so are used to London prices, but we still found this expensive. Since there was only the one restaurant at the hotel we quickly found ourselves looking for another option. There are only a couple of places to eat nearby without getting a taxi. The Hotel Chocolat project is a 15 min walk away and has a street food place which can be charged back to the room. The food here is good and much more reasonable, but be careful with this as they charged us twice on the final bill and I had to ask for it to be removed 3 times. There’s also the restaurant at the Ladera hotel opposite, we tried booking directly but had no luck and eventually asked the Hotel Chocolat concierge to book for us. We had to ask twice though as the first time we were told it would be sorted and heard nothing back. This was a pretty common occurrence. The menu at Ladera is impossible to find online so it was a gamble but the food was very good. It’s about the same price as the hotel chocolate but better food and considerably better service. Lastly there’s a little restaurant right at the entrance to hotel chocolate. It’s only open for lunch and the concierge seemed surprised that we wanted to eat there when we asked about it. It’s cash only and we had a pretty big traditional creole meal each for $27 total. Unfortunately that was all the options for food within walking distance. This was a problem because any trip outside the hotel is a $40 round trip in a taxi which quickly adds up over the course of a holiday. We asked for recommendations on where else to eat and were only given one recommendation, Orlando’s in Souferie. We went to one night and it was a tasting menu. It was nice but quite expensive, particularly when the taxi was taken into account. With regards to taxis, the telegraph article reviewing the hotel talks about a free daily shuttle down to the beach. This is also referred to on the feedback form in our room as the ‘beach shuttle’. We were disappointed to learn that there was in fact no free shuttle and any trip to the beach was, you guessed it, a $40 round trip. The same telegraph review also mentions the shuttle going to sugar beach, we thought that sounded amazing but was once again disappointed to learn that that’s not the beach they take you to. The beach they offer shuttles to is Malgretoute, it’s a very pretty beach at the foot of Petit Piton. It’s much smaller than Sugar Beach and has a more laid-back vibe. I would recommend going there for sunset - they also have a very good beach restaurant open for lunch and dinner. Costs at Malgretoute can also be charged back to your room at the hotel. We asked about Sugar Beach at the reception desk a few times and it felt like they didn’t want to tell us about it. We went on the final day and it was well worth doing, despite the lack of information and concerns we wouldn’t be allowed entry to the Beach as it is part of the hotel. The viceroy resort don’t let you use their sun beds but you can just put your towels down and enjoy the beach. We took a taxi which dropped us off within the hotel grounds at a Security Hut. From there a member of staff called the in-resort shuttle bus which took us down to the beach. If you use the restaurants, bars or gift shops you can make use of the Viceroy shuttle service to and from the resort main entrance (its a bit of a trek otherwise). Finally, when we went to settle up during checkout I thought the bill looked higher than expected. I checked through all the items and, on the back of the bill, I found a whole extra day for the room had been added on. $740 sounds easy to spot but with all the food, excursions and taxis over the 7 days I’m not sure I’d have noticed this if I hadn’t been keeping track of everything we’d been spending. The staff weren’t even that apologetic, they just said ‘the system does that sometimes’.
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Date of stay: March 2022
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Room Tip: Go for the Lux Lodge, they're all amazing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
6 Helpful votes
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Response from Bernabe Alexander, Guest Services / Front Office at Rabot Hotel From Hotel Chocolat
Responded Jun 8, 2022
Thank you for your detailed feedback. Definitely a few things to review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katy E wrote a review Apr 2022
Nottingham, United Kingdom29 contributions6 helpful votes
+1
Rabot hotel was our third and final stop on our St Lucia holiday; I have wanted to visit for years as I’m a huge Hotel Chocolat fan and it did not disappoint. We opted for a luxe lodge and it was worth the extra, we loved having our own outdoor space and being higher up the hill gave us a beautiful view. I was initially a bit concerned that the rooms don’t have aircon as I prefer cool room at night but it was not a issue as the rooms have been designed for natural airflow and beds have nets for bugs aren’t a problem - we slept very well and woke refreshed each day. The pool area was lovely and has stunning views, we hung out there quite a lot but also visited Project Chocolate for the cocoa plantation tour and ‘Bean to Bar” experience, had a tour of the kitchen garden at the hotel and had a cocktail making lesson from barman Alpha. All the staff were lovely and friendly, alongside Alpha I also have to mention barman Jessie and guide Xytus who helped to make our stay very special. We ate in the restaurant on 2 evenings and for our final lunch before departing for home. We were intrigued by the cocoa focus of the menu, and weren’t sure whether that would mean the food would be gimmicky, but we needn’t have worried. The dishes are well designed, the use of cocoa carefully considered and all the dishes we tied were delicious. We also had several delicious cocktails created by the previously mentioned barman, they know their craft and were great fun to chat too as well.
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Date of stay: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bernabe Alexander, Guest Services / Front Office at Rabot Hotel From Hotel Chocolat
Responded Jun 8, 2022
We are pleased that your experience was all that you expected and that you were able to enjoy all our on site experiences. As cacao growers and chocolatiers, we created a menu around this natural product but using only as a light spice. we are glad that you enjoyed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emily H wrote a review Apr 2022
2 contributions1 helpful vote
Our whole stay at the hotel was incredible from start to finish. I still can’t get over the incredible view when we first walked into the guest relations to check in. The lodge was very spacious and had lots of lovely little touches to make you feel at home. The room always felt cool and we were provided with both a ceiling fan and a standing fan. The WiFi was great in our lodge! Our room was always topped up with water and milk in our fridge. Every meal we had was incredible, we loved each and every dish we tried. There were lovely touches such as bread and dips, appetisers and sorbet. The pool area was stunning. We loved relaxing around the pool sipping mojitos! We also did the Sunset Cruise excursion arranged by the hotel which was magical - we saw hundreds of dolphins! The Project Chocolat was such a fun experience which we loved. The whole holiday was just complete paradise! We were so sad to leave - but we would love to come back someday!
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Bernabe Alexander, Guest Services / Front Office at Rabot Hotel From Hotel Chocolat
Responded Jul 19, 2022
"Paradise" we are always proud when we achieve our goals. Thank you for a great review. We are happy that you had such an incredible stay. See you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$572 - $827 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Boucan by Hotel Chocolat
LOCATION
CaribbeanSt. LuciaSoufriere QuarterSoufriere
NUMBER OF ROOMS
25
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Frequently Asked Questions about Rabot Hotel From Hotel Chocolat
Which popular attractions are close to Rabot Hotel From Hotel Chocolat?
Nearby attractions include Pitons (0.2 miles), Anse Mamin (3.2 miles), and Zaka Art Cafe (0.7 miles).
What are some of the property amenities at Rabot Hotel From Hotel Chocolat?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Rabot Hotel From Hotel Chocolat?
Top room amenities include a minibar, a mosquito net, and a seating area.
What food & drink options are available at Rabot Hotel From Hotel Chocolat?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Rabot Hotel From Hotel Chocolat?
Yes, free parking is available to guests.
What are some restaurants close to Rabot Hotel From Hotel Chocolat?
Conveniently located restaurants include Jade Mountain Club, Martha's Tables, and Treetop Restaurant and Bar.
Are there opportunities to exercise at Rabot Hotel From Hotel Chocolat?
Yes, guests have access to a pool during their stay.
Does Rabot Hotel From Hotel Chocolat have an airport shuttle?
Yes, Rabot Hotel From Hotel Chocolat offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Rabot Hotel From Hotel Chocolat?
Many travelers enjoy visiting Balenbouche Estate Heritage Site (5.5 miles).
Does Rabot Hotel From Hotel Chocolat have any great views?
Yes, guests often enjoy the mountain view available here.