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Sugar Beach, A Viceroy Resort

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Sugar Beach, A Viceroy Resort
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1,024 Reviews from our TripAdvisor Community

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Showing 999: English reviews
Fort Lauderdale, Florida
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had accomodations elsewhere but were recommended by many locals to go as a guest for the fantastic snorkeling. Amazed by the variety of sea life so close to shore. The water was crystal clear also. Will definitely look into staying at the resort on our next visit....if guests to the property are treated this well, we can only imagine... More 

Helpful?
Thank Randy K
Moscow, Russia
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Magnificent place located right amid one of the natural wonders of the world on the Sugar Beach and the crystal waters of Anse des Pitons. And a true heaven for divers from beginners to advanced. Ideal for any type of visit : couples, families, friends. This hideaway oasis is anything but boring!

Helpful?
2 Thank eugene b
Tallahassee, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Viceroy Sugar Beach was absolutely amazing, and more than we ever imagined! It was the perfect way for my husband and I to start our life as Mr. and Mrs. The resort was top-notch — everything from the service and amenities to the clientele. We upgraded to the all inclusive plan (which is different than the MAP) which was great... More 

Helpful?
1 Thank Anna W
Philadelphia, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I could not have asked for a better honeymoon. We stayed in Villa 504 and it was the perfect balance of privacy and the perfect view of the pitons/ sugar beach!. We rented a car and traveled the island. Trust me when i say sugar beach is the prettiest beach on the island! The people here make... More 

Helpful?
Thank Justin S
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to comment on your honeymoon stay. We are delighted that everything worked out so well for you and your wife. It brings us a great deal of pleasure to know that you were impressed and gratified with all our offerings. We are looking forward to your return visit. Regards, André Boersma General... More 

San Jose, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I have travelled many places and so far this has been the best vacation spot. The resort is sitting on a beautiful beach, between two Pitons, and lush rain forest. close to Rainfalls and Sulphur mud bath. We took water taxi to Castries while the younger members of the family climbed the Gros Piton. they hired a... More 

Helpful?
2 Thank Romina K
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for sharing your comments about your recent stay at Sugar Beach, A Viceroy Resort. We are thrilled that your overall expectations were exceeded and that you enjoyed all of our amenities, facilities and accommodation. I am also glad that you enjoyed our food offerings and were pleased and satisfied with this service. The people of St.... More 

Fort Worth, Texas
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I wish Trip Advisor did like a 4.5 rating because really thats where the rating should be. Its a bit of a drive, down windy roads, to get to the hotel but you will be pleased once you arrive. Great rooms, comfortable beds, spacious bathrooms, plunge pool to go with a great view of the ocean and pitons. The beach... More 

Helpful?
1 Thank Gerardo C
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to share your experience of Sugar Beach on TripAdvisor. We are pleased to hear that your overall stay was great. We understand your point of view about the all-inclusive meal plan and the shuttle. We are examining ways in which we can change the requirements for signing a check when you are... More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just go! As quickly as you can. I'm the travel planner in my family and was up late one night poring through reviews and websites. I picked Sugar Beach for one main reason - it is AT and ON the beach. We knew people, once removed, that had been there and raved but when you look at the ratings it... More 

Helpful?
4 Thank Michael G
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to share your glowing feedback about your Sugar Beach holiday. We are delighted that you family enjoyed your stay and are pleased that the courtesies and services you experienced positively contributed to a relaxing time. We really appreciate your comments. We will be sure to share your review with the rest of... More 

London, United Kingdom
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The rooms here were very nice. Very comfortable bed and all tastefully done. The kids club is run superbly by the wonderful Alcee. Butler service in rooms is terrific and all the staff are very helpful.Food is ok but this is being addressed by way of a new kitchen near the bottom restaurant which will have a different menu as... More 

Helpful?
1 Thank Londoner093
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for commenting on your stay at Sugar Beach, A Viceroy Resort. We are pleased that you had a wonderful time and that enjoyed our services, especially the kids club and butler service. The staff will be delighted with your feedback. We welcome the opportunity to serve you again. Regards, André Boersma General Manager More 

St. Thomas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Recently my boyfriend and I visited St. Lucia. Many reviews from several places suggested we visit Sugar Beach. Don't waste your time! The road to get there is a winding road that takes several minutes before reach the hotel entrance. Once you get to the gate to check in you have to tell the staff that you are eating there... More 

Helpful?
1 Thank sdusvi
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for your comments about your experience as a day visitor at Sugar Beach. I am sorry your experience was disappointing. Finding the right balance between accommodating non-resident day visitors and our resident guests can often be challenging as we need to safeguard the experience of those who are paying often large sums to have services and... More 

London
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Had a very enjoyable if expensive stay at sugar beach. The staff were very helpful and friendly other than on reception who always seemed a bit disinterested. If you are staying in any of the medium to higher numbered villas you will get very used to and then slightly bored with having to get a shuttle to everywhere form your... More 

Helpful?
1 Thank ayresee
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, We appreciate your feedback about your recent stay at Sugar Beach. A Viceroy Resort. While on balance you seem to have had a lovely stay, I am sorry you found the shuttles tiresome after a few days. Most of our guests really enjoy the shuttle service and the interactions they have with our drivers. Especially in the summer... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Beachfront
Food & drink at the hotel
Bayside Restaurant
Bayside Restaurant
Cuisines: Caribbean, Gluten Free Options
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Embraced by St Lucia's majestic World Heritage-listed Pitons, the resort's 78 Luxury Sugar Mill Rooms, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. A stunning white sand beach, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike. ... more   less 

Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: $481 - $2,176 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere
Hotel Style:
#2 Top resorts Hotel in Soufriere
#2 On the Beach Hotel in Soufriere
#2 Family Hotel in Soufriere
#3 Spa Hotel in Soufriere
#3 Luxury Hotel in Soufriere
#4 Romantic Hotel in Soufriere
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