Sugar Beach, A Viceroy Resort
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About
#5 of 13 hotels in Soufriere
Location
4.9
Cleanliness
4.9
Service
4.6
Value
4.2
Travelers' Choice
Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Embraced by St. Lucia's majestic World Heritage-listed Pitons, the resort's 130 Luxury Sugar Mill Rooms, Cottages, Villas, and Luxury Beachfront Bungalows boast elegant styling, private plunge pools, four poster beds, luxurious Egyptian cotton linens, every possible modern amenity, and personalized butler service. Two stunning white sand beaches, a beautiful Rainforest Spa with treehouse treatment rooms, a full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Babysitting
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Private pool
Plunge pool
Yoga classes
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Poolside bar
Diving
Hiking
Snorkeling
Tennis court
Evening entertainment
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Dining area
Coffee / tea maker
Flatscreen TV
Walk-in shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Location
59Somewhat walkable
Grade: 59 out of 100
49Restaurantswithin 5 miles
31Attractionswithin 5 miles
Val des Pitons, Soufriere St. Lucia
Getting there
Rental CarsSee all Soufriere rental cars
2719Reviews347Q+A100Room tips
Reviews
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The snorkeling is excellent (like you're swimming in an aquarium), and the beach (early morning swims) is excellent. Staff were always courteous and helpful. Good variety of restaurants available within the resort depending on your mood. A great place to relax and unwind.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Every step of the way we were pampered and appreciated. Every single staff member wants to ensure that your stay is perfection. Never have received such incredible consistent service. The rooms are luxurious. The location is breath taking.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jonathan Payne, Other at Sugar Beach, A Viceroy Resort
Responded 4 days ago
Good Day Camper594058, Thank you for sharing your delightful experience and for choosing to stay at Sugar Beach, A Viceroy Resort. Our aim is creating unforgettable memories and I am thankful that our colleagues enhanced this experience. On behalf of the entire team, we look forward to welcoming you back to paradise. Warm regards, Jonathan Payne Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband took me to sugar beach for my 40th and it was amazing! Our villa was breathtaking and the entire property was like something out of a movie! We stayed in 504 which was super private and in my opinion had the best pool deck and view! Bed was soooo comfy and double shower was awesome. Our butlers Wynel and Sherman went above and beyond and we could not have been happier with our trip! Favorite restaurant is Cane bar the food is amazing and staff unbelievable. Favorite cocktails were the jungle bird on the beach and ginger twist at cane bar. Loved having lunch delivered to our room (tuna poke bowl is amazing) and hanging by our pool with cocktails. Spa was also excellent highly recommend the stress reliever massage.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jonathan Payne, Other at Sugar Beach, A Viceroy Resort
Responded 4 days ago
Good Day alexeason, We appreciate you taking the time to post this splendid review of your 40th birthday celebration at Sugar Beach, A Viceroy Resort. It gives me great pleasure to learn that you fully enjoyed our scenery, accommodation and offerings. We cater to the needs of our guests the best way we can, and I am pleased that our colleagues were able to deliver such splendid service. Wynel and Sherman will be commended for going the extra mile in ensuring you had the best vacation. We appreciate you sharing the highlights of your stay and look forward to welcoming you back to Sugar Beach in the near future. Warm regards, Jonathan Payne Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place was magical. The customer service was impeccable. The scenery is gorgeous. Amazing spa, workout facilities, beaches, breakfast buffet and more! We don't drink and the resort went out of their way to make us feel included with non-alcoholic beverages too! We definitely will be coming back!
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jonathan Payne, Other at Sugar Beach, A Viceroy Resort
Responded 6 days ago
Good Day Cosmopolitan564529, Thank you for choosing Sugar Beach, A Viceroy Resort and for sharing this fascinating review of your experience. Our setting is truly unique, and I am thrilled to know that you appreciated the ambiance of our stunning resort as we do. It is also a pleasure to know you were impressed by our serene Rainforest Spa, Fitness Center, offerings and the outstanding service received from our colleagues. I am happy to know that you enjoyed our wide variety of non-alcoholic beverages and mocktails. Thank you once again for your comments and we look forward to your return visit. Warm regards, Jonathan Payne Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sugar Beach Resort has the nicest workers of any place that I have visited. My wife and I were always treated with the upmost respect. The view from the beach was breath and you have to sit on the south pier for sunset at least one time!
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jonathan Payne, Other at Sugar Beach, A Viceroy Resort
Responded 1 week ago
Good Day AustinMays5, Thank you for sharing this stunning review of your recent stay at Sugar Beach, A Viceroy Resort. It was a pleasure reading your review and I am honored that our colleagues contributed to making your stay so memorable. I am glad you had the opportunity of viewing the sunset from the South Pier as it is truly magnificent. It was a pleasure hosting you and we look forward to welcoming back. Warm regards, Jonathan Payne Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort itself is breathtaking but the cost to eat and take taxi’s is way over priced. Breakfast on the resort which is only one option, cost $80 for two ppl.. a taxi into town which is 15 mins away, $50 for two ppl. I think they’re really getting over by charging so much but for the views and overall experience, it was beautiful.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jonathan Payne, Other at Sugar Beach, A Viceroy Resort
Responded 1 week ago
Good Day chakaeldridge, I appreciate you taking the time to post this review of your vacation at Sugar Beach, A Viceroy Resort. Being situated between the Pitons is truly magnificent and I am delighted to read that the service received was second to none. Your feedback is highly appreciated, as it enables us to further enhance our service. We do hope to welcome you back in the near future to serve you at our best. Warm regards, Jonathan Payne Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was one of the best vacations I have ever had!! My husband and I cannot wait to come back! The service was exceptional, and we could not get over how accommodating the staff was. Everyone was so nice and truly made you feel like a VIP!! We love Sugar Beach!
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jonathan Payne, Other at Sugar Beach, A Viceroy Resort
Responded 1 week ago
Good Day kaili283, Thank you for sharing this raving review of your stay at Sugar Beach, A Viceroy Resort. We pride ourselves on delivering remarkable service to every guest and I am thankful that our colleagues were able to deliver splendid service which left a lasting impression. The team will be grateful to know that you had a memorable vacation, and they had a huge part to play. Once again thank you for choosing us and we look forward to your return. Warm regards, Jonathan Payne Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I know a lot of resorts emphasize service; Sugar Beach is unequalled in insuring customer satisfaction. That along with the most beautiful location in the Carribean make for a truly memorable experience.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jonathan Payne, Other at Sugar Beach, A Viceroy Resort
Responded 1 week ago
Good Day Fox1956, Thank you for taking the time to share your review of your experience at Sugar Beach, A Viceroy Resort. We are delighted to read that you enjoyed your stay and appreciate your praise for the high level of exceptional customer service that we deliver. We all look forward to welcoming you again. Warm regards, Jonathan Payne Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went to sugar beach for our honeymoon, and if you want to go to an incredible island with even better staff and food this is the place for you! We were taken care of from the second we landed to the second we left!
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jonathan Payne, Other at Sugar Beach, A Viceroy Resort
Responded 1 week ago
Good Day R1691VAsarah, Thank you so much for your kind words. It was wonderful to welcome you for your honeymoon celebration. We look forward to welcoming you back perhaps on your first anniversary. Warm regards, Jonathan Payne Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We didn’t stay in the hotel but we spent a day on the beach and had a meal at the jalousie grill restaurant, delicious food and Ched the manager there was a great guy, super helpful and friendly plus the food was amazing, 10/10 would recommend ! Even if you’re not staying have a bit of food at the restaurant . The bake and king fish sandwich was delicious
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Date of stay: September 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jonathan Payne, Other at Sugar Beach, A Viceroy Resort
Responded 1 week ago
Good Day Venture21323492608, Thank you for sharing this amazing review of your day visit at Sugar Beach, A Viceroy Resort. It brings me great satisfaction to know that you enjoyed our flavorful meals at the Jalousie Grill and Ched provided great customer service which left a lasting impression. Thank you for the recommendation and we look forward to welcoming you back on your next visit to St. Lucia. Warm regards, Jonathan Payne Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Soufriere area.
PRICE RANGE
$710 - $1,517 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jalousie plantation hotel soufrière, jalousie plantation soufrière, jalousie plantation st lucia, jalousie hilton
LOCATION
CaribbeanSt. LuciaSoufriere QuarterSoufriere
NUMBER OF ROOMS
130
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Frequently Asked Questions about Sugar Beach, A Viceroy Resort
Which popular attractions are close to Sugar Beach, A Viceroy Resort?
Nearby attractions include Grand Eden Estate (2.9 miles), Pitons (0.7 miles), and Anse Mamin (3.2 miles).
What are some of the property amenities at Sugar Beach, A Viceroy Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sugar Beach, A Viceroy Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sugar Beach, A Viceroy Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sugar Beach, A Viceroy Resort?
Yes, free parking is available to guests.
What are some restaurants close to Sugar Beach, A Viceroy Resort?
Conveniently located restaurants include Jade Mountain Club, Martha's Tables, and Fedo's.
Are there opportunities to exercise at Sugar Beach, A Viceroy Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at Sugar Beach, A Viceroy Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Sugar Beach, A Viceroy Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Sugar Beach, A Viceroy Resort?
Many travelers enjoy visiting Balenbouche Estate Heritage Site (5.4 miles).
Does Sugar Beach, A Viceroy Resort have any great views?
Yes, guests often enjoy the harbor view available here.