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Sugar Beach, A Viceroy Resort

2,047 reviews
Breakfast included
#5 of 11 Hotels in Soufriere
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Sugar Beach, Val des Pitons, Soufriere St. Lucia
1 (758) 456-8000
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About

4.5
Excellent
2,047 reviews
#5 of 11 hotels in Soufriere
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Embraced by St Lucia's majestic World Heritage-listed Pitons, the resort's 96 Luxury Sugar Mill Rooms, Cottages, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. Two stunning white sand beaches, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike.
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Room & Suite (791)791
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Beach
Canoeing
Babysitting
Parking
Wifi
Fitness classes
Personal trainer
Infinity pool
Pool with view
Outdoor pool
Private pool
Plunge pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Diving
Snorkeling
Tennis court
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Mosquito net
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Dry cleaning
Laundry service
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Good to know
  • HOTEL CLASS
    5 stars
  • HOTEL STYLE
    Family Resort, Bay View
  • NUMBER OF ROOMS
    96
Hotel links
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Special Offer:Up to 25% Off
2,047Reviews285Q+A100Room tips

Reviews

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+1
Perfect getaway
We had a memorable one week stay here before coming home to the coronavirus chaos. The villa was beautiful and spacious with the most amazing view and it’s own pool. We were looked after so well by our butlers - Ethan, Keitha and lovely bubbly Makela. I can’t rate them highly enough. There were little treats left for us each day. At the beach they brought round cold drinks, cold lavender scented flannels, frozen jellies... the list goes on. The food was good but prob the priciest I’ve seen in a hotel. The weekly bbq was good with a great ceviche station. Rum punches were to die for. The shuttle service to get around was flawless and everyone so friendly, chilled and helpful. We went to relax and relax we did. Hard to find fault. One last thing. I saw somewhere on tripadvisor somebody thought that the security on the beach was over the top. Most of the time I would agree that although discreet, it did feel unnecessary.... until on Saturday a large bunch of drunken travellers arrived on a boat and then the two security men made it clear that they couldn’t just go and wander around the resort or throw rocks around. Just that one day I was glad they were there. …
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Date of stay: March 2020Trip type: Traveled as a couple
Response from MarkSterner_SBV, General Manager at Sugar Beach, A Viceroy Resort
Responded 4 days ago
Dear Scenic624483, Thank you for the lovely review provided about your recent stay at Sugar Beach, A Viceroy Resort. We are delighted to read that you enjoyed every aspect of your stay from the minute you arrived at the resort, especially the service provided by our butlers Ethan, Keitha and Makela, and that you were equally impressed by our location, accommodation, amenities and delicious food. We appreciate the positive comments about our security team, as the safety and well-being of our guests is of utmost importance to us. Once again, thank you for your wonderful review. We look forward to your return visit in the not too distant future, when the time is right. Sincerely, Mark Sterner General Manager
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Hotel's Favorite
Beautiful Property and Great Service
The property and service is beautiful. If you are looking for a remote paradise this is it! The spa is a unique experience like a tree house in the jungle. The views are so beautiful and the rooms are awesome. Private pools and lounging decks make this a perfect place to relax and disconnect.
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Review collected in partnership with this hotel
Date of stay: June 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy Resort
Responded Jun 14, 2019
Good Day Annette R, Thank you for choosing to stay at Sugar Beach, A Viceroy! We are happy to read your glowing feedback and appreciate that you highlighted our wonderful team. We are delighted that you enjoyed every aspect of your stay especially our unique Rain-forest Spa. Once again, thank you for your wonderful feedback and we look forward to welcoming you back. Best Regards, Mark Sterner General Manager
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+1
Very well-run hotel in a magical setting
Stayed at Sugar Beach for the first time having stayed at Little Dix Bay in BVI and Four Seasons Nevis previously. The experience was very enjoyable in every respect. The staff are very friendly and professional and the setting between the Pitons is something else. The food - especially the Cane Bar - is good (for the Caribbean which can be mixed). Facilities are in great condition. There are plenty of excursions nearby: Piton climb, zip lining, sailing, chocolate making etc. Scuba diving is a must if you are certified or interested. I was really impressed by the quality of the reefs and the abundance of marine life. On par with the best in the Caribbean. Also recommend the sunset cruise. Not much more to add. Loved it.
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Date of stay: March 2020Trip type: Traveled with family
Response from MarkSterner_SBV, General Manager at Sugar Beach, A Viceroy Resort
Responded 6 days ago
Dear guest, We would like to thank you for taking the time to write such a lovely and detailed review about your recent stay at Sugar Beach, A Viceroy Resort. We are delighted to hear you had an enjoyable stay with us, and that our staff, dining options, facilities and water sports activities lived up to your expectations. We look forward to welcoming you back in the near future. Sincerely, Mark Sterner General Manager
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Another wonderful vacation
This is the second year in a row we have vacationed at Sugar Beach. Once again it does not disappoint. The staff, butlers, drivers, wait staff reception, everyone, are all wonderful, so helpful and really nice. The property is beautiful and rooms with private pool such a treat and so private. The restaurants are all super good, there is nothing but high marks to report. Will definitely be back.
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Date of stay: February 2020
Location
Cleanliness
Service
Response from MarkSterner_SBV, General Manager at Sugar Beach, A Viceroy Resort
Responded 1 week ago
Dear Sue B, We would like to thank you for taking the time to write a review about your recent stay at Sugar Beach, A Viceroy Resort. We are extremely pleased to know you had a wonderful stay with us for a second time, and that our butler services, accommodation and dining offer exceeded your expectations. Once again, thank you for your lovely review. We look forward to welcoming you back on your next trip to St. Lucia. Sincerely, Mark Sterner General Manager
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Best location on the island
Hotel was great, and the beach pristine. The food was average and overpriced. Service we good although the Butler Service is not 1 to 1, this service is shared and is more like 20 to 1. Water sports - Scuba Diving was very professional. The concierge service was 5 star.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Response from MarkSterner_SBV, General Manager at Sugar Beach, A Viceroy Resort
Responded 1 week ago
Dear guest, Thank you for sharing your feedback about your recent stay at Sugar Beach, A Viceroy Resort, on TripAdvisor. We are delighted to read you had a wonderful time with us, enjoying our unique location between the Piton Mountains, our resort facilities & services provided. We look forward to welcoming you back in the near future. Sincerely, Mark Sterner General Manager
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PRICE RANGE
$508 - $3,182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jalousie plantation hotel soufrière, jalousie plantation soufrière, jalousie plantation st lucia, jalousie hilton
LOCATION
CaribbeanSt. LuciaSoufriere QuarterSoufriere
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Frequently Asked Questions about Sugar Beach, A Viceroy Resort
Which popular attractions are close to Sugar Beach, A Viceroy Resort?
Nearby attractions include Pitons (0.7 miles), Zaka Art Cafe (1.7 miles), and Tet Paul Nature Trail (1.7 miles).
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What are some of the property amenities at Sugar Beach, A Viceroy Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
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Which room amenities are available at Sugar Beach, A Viceroy Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
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What food & drink options are available at Sugar Beach, A Viceroy Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
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Is parking available at Sugar Beach, A Viceroy Resort?
Yes, free parking is available to guests.
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What are some restaurants close to Sugar Beach, A Viceroy Resort?
Conveniently located restaurants include Jade Mountain Club, Martha's Tables, and Fedo's.
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Are there opportunities to exercise at Sugar Beach, A Viceroy Resort?
Yes, guests have access to a pool and a fitness center during their stay.
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Are any cleaning services offered at Sugar Beach, A Viceroy Resort?
Yes, dry cleaning and laundry service are offered to guests.
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Does Sugar Beach, A Viceroy Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
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Are there any historical sites close to Sugar Beach, A Viceroy Resort?
Many travelers enjoy visiting Balenbouche Estate Heritage Site (5.4 miles).
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Does Sugar Beach, A Viceroy Resort have any great views?
Yes, guests often enjoy the ocean view available here.
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