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Sugar Beach, A Viceroy Resort

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Val des Pitons, Soufriere St. Lucia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2877)
360
Panoramas (12)
Room & Suite (839)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#7 of 13 hotels in Soufriere
Location
Cleanliness
Service
Value
Travelers' Choice
Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Embraced by St Lucia's majestic World Heritage-listed Pitons, the resort's 96 Luxury Sugar Mill Rooms, Cottages, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. Two stunning white sand beaches, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Babysitting
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Private pool
Plunge pool
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Diving
Snorkeling
Tennis court
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Dining area
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
2192Reviews311Q+A100Room tips
Traveler rating
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Popular mentions
Sarah H wrote a review Jun 1
4 contributions
My new husband and I loved our stay at Sugar Beach for our honeymoon! The resort felt very special due to its attention to detail and extra touches like our room butler, beachside food and drink service, and easy to reserve services. We went off the resort for activities and food twice, but otherwise there was so much variety in the activities and food on the resort that we were super happy to mainly remain on campus. They also did a fantastic job making us feel safe during Covid and had on-site testing prior to our departure.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Mark Sterner, General Manager at Sugar Beach, A Viceroy Resort
Responded 1 week ago
Good Day sarahhB1458QV, Congratulations! Thank you for taking the time to share feedback about your honeymoon at Sugar Beach, A Viceroy Resort. We are glad you appreciated the care and attention provided by our team members. We are also delighted you had the opportunity to enjoy our offerings and amenities, and got out to explore some of what this stunning island has to offer. Your feedback has been greatly appreciated. We all look forward to welcoming you back—perhaps for your first wedding anniversary. Best Regards Mark Sterner General Manager
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mariosknn wrote a review May 2021
1 contribution
The proper Larry was outstanding. The service was second tonight. The beach was beautiful the water was perfect the food was outstanding I would not hesitate to return to this fantastic resort tomorrow if I could
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Mark Sterner, General Manager at Sugar Beach, A Viceroy Resort
Responded 1 week ago
Good Day mariosknn, Thank you for sharing your glowing comments about your stay. It is such a pleasure to read about your experience and know that Sugar Beach, A Viceroy Resort remains memorable for all the right reasons. I am delighted that you enjoyed everything from the impeccable service to our beautiful white sand beaches. Again, thank you for sharing your review. We look forward to serving you again soon. Best Regards, Mark Sterner General Manager
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gbG7289HP wrote a review May 2021
London, United Kingdom1 contribution
We recently spent a week at Sugar Beach and we could not have been any happier, The service is impeccable and everything was perfect. From breakfast to dinner. The Spa was an amazing treat and I could not recommend it enough. We’ll be back!
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Mark Sterner, General Manager at Sugar Beach, A Viceroy Resort
Responded 1 week ago
Good Day gbG7289HP, Thank you for sharing your wonderful feedback about your stay at Sugar Beach, A Viceroy Resort. It is pleasing to read that every aspect of your stay, from your culinary experience to our Spa offerings exceeded your expectations. On behalf of the entire team, thank you for choosing Sugar Beach. We hope to welcome you back to paradise! Best Regards Mark Sterner General Manager
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Scott K wrote a review May 2021
Champaign, Illinois15 contributions4 helpful votes
Spent six nights at the resort in late May, celebrating our 30th anniversary. Arguably the best overall resort experience I've come across. Excellent rooms with great privacy, extraordinarily friendly and responsive staff, and a spectacular setting. The entire stay is structured to provide as little stress as possible. Plenty of activities if you wish, but the general rhythm of the resort is focused on creating a relaxing environment. Key to this environment is the tireless work of our butler (Gus) team who was readily available via a dedicated cell phone and eagerly addressed any request or preference. Food is expensive, but not unreasonable given the remote location. I did notice a couple of families with children, but this resort is definitely not geared toward kids. The majority of guests appeared to be honeymooners and the overall experience is really optimized for couples. The property is much more spread out than one might realize before arriving, but a stunningly efficient shuttle service makes this a non-issue. On the contrary, the very charm of the resort is with the privacy the dispersed layout offers. Shuttle drivers are really friendly as well. Will definitely return.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Mark Sterner, General Manager at Sugar Beach, A Viceroy Resort
Responded 1 week ago
Good Day Scott K, Happy Anniversary! We appreciate you taking the time to share this terrific review of your stay at Sugar Beach, A Viceroy Resort. It is always gratifying to read reviews such as yours that highlight the extra special care extended by our team members. I will share your glowing comments with the team and commend Gus for ensuring you had a wonderful and memorable stay. We are delighted that every aspect of your stay, from the privacy of your villa to our amenities and offerings, exceeded your expectations. Again, thank you for your review and for choosing to stay with us. We would love to welcome you back soon. Best Regards Mark Sterner General Manager
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Russell D wrote a review May 2021
West Palm Beach, Florida34 contributions25 helpful votes
Huge and beautiful resort. Food is terrific. However, the Great Room is fantastic but it is very expensive and the persion are very small :(. Customer service is terrific. Swamed our personal Butler was Phenomenal. Food was so good out of this world. Food is Overpriced. Overall great resort and the plonge pool was fun.
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from Mark Sterner, General Manager at Sugar Beach, A Viceroy Resort
Responded 1 week ago
Good Day dollyrussellw, Thank you for providing feedback on your stay at Sugar Beach, A Viceroy Resort. It gives us great pleasure to learn that not only did our beautiful location and setting leave a lasting impression on you, but also the special care and attention provided by our team members. Swammed will be proud to read your comments. I am sorry that the food and beverage costs were higher than you had anticipated. Thank you once more for sharing your feedback. We look forward to seeing you again soon. Best Regards, Mark Sterner General Manager
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PRICE RANGE
$589 - $2,188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jalousie plantation hotel soufrière, jalousie plantation soufrière, jalousie plantation st lucia, jalousie hilton
LOCATION
CaribbeanSt. LuciaSoufriere QuarterSoufriere
NUMBER OF ROOMS
96
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Frequently Asked Questions about Sugar Beach, A Viceroy Resort
Which popular attractions are close to Sugar Beach, A Viceroy Resort?
Nearby attractions include Pitons (0.7 miles), Zaka Art Cafe (1.8 miles), and Anse Mamin (3.2 miles).
What are some of the property amenities at Sugar Beach, A Viceroy Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sugar Beach, A Viceroy Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sugar Beach, A Viceroy Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sugar Beach, A Viceroy Resort?
Yes, free parking is available to guests.
What are some restaurants close to Sugar Beach, A Viceroy Resort?
Conveniently located restaurants include Jade Mountain Club, Martha's Tables, and Fedo's.
Are there opportunities to exercise at Sugar Beach, A Viceroy Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at Sugar Beach, A Viceroy Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Sugar Beach, A Viceroy Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Sugar Beach, A Viceroy Resort?
Many travelers enjoy visiting Balenbouche Estate Heritage Site (5.4 miles).
Does Sugar Beach, A Viceroy Resort have any great views?
Yes, guests often enjoy the harbor view available here.