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Sugar Beach, A Viceroy Resort

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Sugar Beach, A Viceroy Resort
Sugar Beach, A Viceroy Resort
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1,085 Reviews from our TripAdvisor Community

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Showing 1,058: English reviews
2 reviews
Reviewed 3 days ago NEW

Took my wife here for a special birthday/anniversary trip without kids. Our private cottage villa was nestled on the mountainside with butler service, personal pool, outdoor shower, full indoor bathroom/bath/shower accomodations, very comfortable bed with mosquito netting, and fully stocked butler pantry including nespresso machine (one of my favorite things!). Service is clearly top notch, on par with some of... More 

Helpful?
Thank Andrew L
London, United Kingdom
Level Contributor
90 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 4 days ago NEW

We stayed in a new 1 bed cottage about half way up the hill - number 308 I think - and it was stunning. The decor is very classy with a colonial feel and the private outside space and pool with the views of the pitons and the sea were idyllic. We travelled as a family of four so had... More 

Helpful?
1 Thank acr7
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, On behalf of the entire team I would like to say how delighted we are that you enjoyed your family holiday at Sugar Beach, A Viceroy Resort. It is always nice to receive praise about our amazing location and stunning rooms, but it is especially gratifying to receive such glowing feedback about our team members. I am delighted... More 

Sioux Falls, South Dakota
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 week ago

There are plenty of options on the island; however, only one of them has this location which is easily the best on the island and one of the most picturesque in this part of the world. There is definitely a reason it is listed as a Unesco World Heritage site. The fantastic beach and bay situated between the Pitons makes... More 

Helpful?
1 Thank Globetrotter8869
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for posting your glowing comments about your stay at Sugar Beach, A Viceroy Resort. Our resort does have a spectacular location and we are delighted that you enjoyed the special ambience that is created by being right between the incredible Pitons. I will be sure to share your comments with the rest of the team—in particular... More 

1 review
Reviewed 1 week ago via mobile

This was our 30th wedding anniversary. Stayed in Room 304 luxury villa. Picturesque beauty as described in other reviews. If you love summer weather, the white sandy beach and staying in your bathing suit from morning rise to 5pm, this is it. Everybody who served us( butlers, waiters and waitresses, tuk tuk drivers, airport drivers and concierge) were super. Lunch... More 

Helpful?
Thank Joe L
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your feedback about your 30th anniversary stay at Sugar Beach, A Viceroy Resort. We hope you had a wonderful time and you have returned home with memories to cherish. I will be sure to share your comments with Tracey and commend her on a job well done. Once again, we appreciate your feedback. We hope... More 

New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

This place is spectacular and by far the best overall resort on the island. Without sounding pretentious, but trying to provide some perspective, we've stayed in 5 star resorts and hotels all over the Caribbean and Sugar Beach can hold its own to all of them. We read through a bunch of reviews before traveling, and while we normally do... More 

Helpful?
4 Thank bpwiegand
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time and making the effort to write this extensive review of your stay at Sugar Beach, A viceroy Resort. I am sure other visitors to this forum will find it both informative and useful. We are delighted you enjoyed your stay and look forward to seeing you again soon. Once again, thank you... More 

Denver, Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We didn't stay here at the hotel (super pricey), but we did come to enjoy everything else the place offers for several days. The snorkeling on the right side of the beach is absolutely fabulous. We spent a whole day dazzling our eyes. The fish here are protected from hunting, so they aren't shy, they come right up to your... More 

Helpful?
1 Thank Amanda K
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for posting your comments about your visit to Sugar Beach, A Viceroy Resort. From the sounds of things, you thoroughly enjoyed your day, especially the time spent snorkeling and at the Rainforest Spa—it is a really special place. I am sure other visitors to TripAdvisor will find your advice about renting a Kabe Privee useful. This... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Magic. inspiration, love and more at the Sugar Beach in St Lucia. We stayed in a one bedroom residence, and besides the 4 bedroom residence next door, it's the only one of the residences that's at the beach level. 10 steps off your infinity pool is the sandy beach (with a small beach bar). It's located between the Pitons and... More 

Helpful?
1 Thank Ziad Y
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, And congratulations on your wedding at Sugar Beach, A Viceroy Resort! We are delighted that you felt so inspired by our location, your accommodations and all of the special services we offer that you decided to get married here. You may wish to be aware that all of our accommodations come with butler service and their own private... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

My husband and I travel the world and this has been by far one of the most beautiful and romantic places we've come across. From the moment you arrive they treat you like absolute royalty. Your personal butler meets you at the door with a welcome drink and a big smile. They offer to arrange dinner reservations and unpack your... More 

Helpful?
1 Thank Shannon R
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, It is always gratifying to read reviews such as yours and to see that you clearly enjoyed your stay at Sugar Beach, A Viceroy Resort. I will be happy to share your comments with the rest of the team and to commend them for taking such exemplary care of you. Thank you for sharing your feedback. We hope... More 

Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago

My husband and I spent our honeymoon at Sugar Beach and absolutely loved it. Our villa was chic, comfortable, and private, with the most breathtaking view! I could have lived there forever. Every day, the food was amazing and we never tired of the different restaurants. The highlights had to be the Friday night Beach BBQ, with an offering of... More 

Helpful?
19 Thank samanthahammel
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, We are delighted that your honeymoon at Sugar Beach, A Viceroy Resort was both relaxing and memorable for all the right reasons. It is always gratifying to receive reviews such as yours, but even more so as you were celebrating such a special occasion. Your comments about slow service have been noted and will be discussed with our... More 

Burlington, Vermont
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

Simply stunning. A few issues with our room... they said they will reimburse for the inconveniences, though that hasn't happened as of yet. Overall, amazing!!!! Hope to return to a Viceroy soon, dreaming of Anguilla next. :)

Helpful?
Thank Mara1970VT
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, I am truly sorry to hear that you have had some issues with your room. From the sounds of your review you are still in-house and if this is the case, rest assured we will be working hard to rectify the concerns you have encountered. Please be sure to fully communicate with your butler team or our front... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
Food & drink at the hotel
Bayside Restaurant
Bayside Restaurant
Cuisines: Caribbean, Seafood
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Embraced by St Lucia's majestic World Heritage-listed Pitons, the resort's 78 Luxury Sugar Mill Rooms, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. A stunning white sand beach, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike. ... more   less 

Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: $500 - $2,377 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere
Hotel Style:
#2 Family Hotel in Soufriere
#2 Top resorts Hotel in Soufriere
#2 On the Beach Hotel in Soufriere
#3 Spa Hotel in Soufriere
#3 Luxury Hotel in Soufriere
#4 Romantic Hotel in Soufriere
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Questions & Answers

Here's what travelers have asked, with answers from Sugar Beach, A Viceroy Resort staff and other travelers.
112 questions
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Southwest Oklahoma
3 months ago

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Questions? Get answers from Sugar Beach, A Viceroy Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“private plunge pool”
 of 5 bubbles shannonr502, 1 week ago | Read review
“private villa!”
 of 5 bubbles samanthahammel, 2 weeks ago | Read review
“Closer to the beach if you can swing it.... but, any room is amazing!!!!!”
 of 5 bubbles Mara1970VT, 2 weeks ago | Read review
“all rooms are good - sugar mill and beach bungalows if you don't want to wait for a shuttle”
 of 5 bubbles WendyBristow, 2 weeks ago | Read review
“Beach bungalows”
 of 5 bubbles 853robb, 2 weeks ago | Read review
5 of 5
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