There are many very good things to say about our week here; but, looking at the overall experience and value it settles as 3*. I want first to say how good the management team are; to laud the boat teams; to praise the beach especially Mamin which is wonderful. I should say that we had some great meals and their wines etc were very nice. The location is great. You must take any tour you can with Mano. He has great charisma and great knowledge. In many ways it beat the 3 other Hotels we know. Why not 5*? Well two key reasons. Room 1A was allocated. It was not in the $1k plus per day league. It was far too hot - something they knew because of additional fans and it was noisy being very close to both the Bar and the main Restuarant. The shower was awful. No pressure to speak of so very poor flow. When we moved out we found complimentary ear plugs in the room. They know it is a poor allocation. After 2 nights we saw management. Jonathan who took the matter on was first class. Outcome was one more night and then a move to 2A. Thank you Jonathan. This room was modernised. Two basins and a shower that worked well; new decor and a good deal further from the road. As an aside you have to understand that the road runs much closer to the properties than I had realised before booking. Get as far from it as possible. But even 2A was hot at night. They put both bedside lights (not low voltage) on under the nets at turn down so under the nets it is a fair bit hotter than in the room. We eventually took the nets back to get some airflow and were hardly bitten. Sorry but we both said after 4 nights how nice it would be to have aircon when back from the beach. Getting the heat down would aid sleeping with just the fans. The other problem is noise. You do not have walls and solid doors with aircon. Each night there is music. Some of it was very good - a saxophonist for example. But it flows everywhere. It stops before 22.00 but at times on your balcony you have two performers competing (beach and bar) and the dramatic cliff landscape creates an amphitheatre for sound. On the 2A balcony it is only around 60 decibels but that's just above most people's speaking voice power. Breakfast is sound free as is lunch and it is only from just before 19.00 to 22.00 but everynight it detracts from the feeling of peace. The excellent saxophonist was pleased to talk me through the alto and soprano sax set ups; but to talk in his break he had to turn down the backing track a lot - there ;ies the issue. Lucians love loud music and say a bar is no good without it. But for us every night and sometimes two sources was too much. The Bar was often so loud just 2 couples were sat there. BUT - there is a lot of good marks in terms of food, management, tours, beach. But room allocation and less noise were needed to get up the * rankings. One final tip - you pay 100% of your holiday 30 days before you arrive. Many travel insurances would not cover $8-12K+ as cancellations should you fall ill or whatever, so pay for enough cover. All other places on the island we have stayed at were 50% down and 50% on arrival.…
Very special location -nestled in the forest, with a fabulous view of the Pitons and access to a beach with fab. snorkelling. Really attentive service with all sort - very helpful, friendly and professional, never intrusive. Uniquely enjoyable experience
We had a wonderful 10 day stay at this unique hotel, returning 25 years after our first visit. Much hasn't changed - the laid-back ambiance, incredible views, amazing snorkelling and warm Caribbean hospitality remain the same - but with excellent wifi throughout the resort and across both beaches and great food options it is now a luxury hotel that works brilliantly for anyone looking for something a bit different. Rooms are not all mod cons but are clean and very comfortable, and certainly we had a fabulous balcony to relax on and take in the views to the pitons and watch the suns set over the sea. Here are our top tips if you are heading here (or just thinking about it) - Don't be put off by mentions of all the steps. They are really not so bad, and anyway there are views to take in if you need a breather on the way up! The sunset jazzy cruise is a highlight and really worth the splurge. Do the nature walk through the Anse Mamin plantation as you will get a flavour of the island without leaving the site and learn so much in a couple of hours. The burger on Anse Mamin beach is the best you will ever taste (in our perhaps limited experience!). Monday night country music with a Caribbean flavour is a joy. Take water shoes for the sea as there are quite a few stones to contend with - it just makes for a little less floundering as you get in and out the water. The snorkelling is wonderful and on the far right of the main beach you may be lucky enough to snorkel with a turtle. Definitely go for the all-inclusive option. Take your own shampoo and conditioner as the stuff (admittedly Molton Brown) in the room is not good enough after a day in and out of the sea. The painting class is great fun even if like me you have absolutely no artistic talent. Thanks to everyone at Anse Chastenet for a very special stay. We had the best time!…
Our first experience was such a treat! We splurged for the Total Romance Package, and somehow found ourselves upgraded to their premier room, 5D!!! Huge lanai overlooking both the Pitons and the iCaribbean pith lupwith a nge pool, and beautiful natural stone double shower bathroom. Secluded, but easy to access from the main hill. There are indeed many steps to get to the beaches, spa, and lower restaurants, we were fine with that. A shuttle was readily available if desired. This resort has its' own organic farm, and its' talented chefs and bartenders made the most of all the fine ingredients the island has to offer. With all inclusive we were able to sample most of the offerings without a surcharge, and for foodies, that's the way to go. The yellowfin tuna and butter chicken were two standouts, out of many, and please sample all the sorbets and chocolates! The Spa services were excellent. Our trip to the mud baths with Cherwin was a highlight, fun and very therapeutic. Some of the included activities we didn't do, the room and the beaches and walking the grounds were fine on their own, but the Sunset Jazzy Cruise was so much fun-the saxophonist was delightful. They had a nice variety of talented musicians at dinner every night. The drive off the resort is definitely bumpy and time consuming, we only did two day trips. The website is quite dense with information. Many activities are only on certain days, so keep that in mind if there's something particular you want to do. All of the staff are warm and helpful, wonderful ambassadors for St. Lucia. A big thanks to Clinton in reservations!…
We were staying in nearby Soufriere but splurged on a day pass for the last day of our holiday and had a brilliant day. It's not cheap but does include lunch, drinks, use of the sun loungers, snorkelling gear and kayaking etc. The staff looked after us, the cocktails were great and the snorkelling was brilliant. Would definitely recommend this as an experience and thanks to everyone at Anse Chastanet for a brilliant last day of our time in Saint Lucia. Enquire at the Scuba Saint Lucia building. We went there in person to book the day pass a couple of days in advance.
We ate at The tree house restaurant at the anse chastenet resort and in our party of 10 half of us had to send back the food. Steaks that were requested to be well done were very rare, the gnocchi was so hard that it could not be cut. For the price that we paid for dinner this was unacceptable. We are staying at a villa in the area and this is one of the recommended restaurants. Avoid this restaurant. Our server was very helpful and apologized. Also, we were told we were too loud (remember, we are a party of 10)and that was st the start of the meal
This was the best holiday we have had. We have done cruises on cunard in the grills but the service, food, friendliness of the staff far surpassed any thing we have had before. Everyone from the managers down were friendly knowledgeable and would go out of their way to be helpful and ensure our stay was amazing. I can't rate them highly enough or thank them enough for their care and professionalism whilst still ensuring a relaxed holiday. There is so much to do or as little as you want. Recommendations lunch at Jade Mountain and the lion fish meal. If there is a downside it is the steps but if you can't manage them staff will transport you to the beach or wherever you wish to go on site and can also arrange loads of excursions. as I said the food was to die for especially if you are into fish. I hope the hotel reads this review as I would like to thank them again for a marvellous stay, we will be back.…
This resort met all our hopes for a relaxing holiday in a rustic, yet sophisticated environment. It is nestled on the side of a mountain and there are some steep climbs. For those who might find this difficult there is motorised transport to take guests anywhere on site. This rustic hotel blends luxury and tranquility; excellent rooms, gastronomy and wine list with no televisions. There are two beaches. The main hotel beach of fine, darkish volcanic sand is reached via a staircase of 150 steps. There are enough thatched shelters for everyone to find a good spot on the beach. A short walk away along the base of a cliff is a less populated second beach with whiter sand and Jungle Grill which serves up BBQ fare and cocktails. The 5-star PADI diving centre offers a large range of courses for beginner and experienced scuba divers. This was the centre of gravity for our holiday. The staff were friendly, professional and helpful. A relaxed approach on shore gave way to a highly professional and reassuring safety-first approach on the boat. The dive sites are spectacular. The coral is colourful with a good array of medium sized fish, numerous eels and rays with the occasional turtle and school of dolphins. But a distinguishing feature is the natural beauty of boat trips and dives beneath the towering Pitons. For us the mix of quiet, rustic charm, excellent diving and varied gastronomy ticked all our requirements for a relaxing holiday. We have already booked our return visit. …
The hotel was fantastic, staff, room, food all superb. However, the beach experience is spoiled by a seemingly continuous arrival of noisy, disco boats bringing cruise ship passengers to the beach. This spoils the ambience, view and experience particularly around lunchtime. The hotel can do little about this as the beach is public! but they could stop day-trippers using the beach bar / restaurant so that hotel guests, at least have priority. The day-trippers cant use the beach loungers, but they bring towels and fill in the gaps between the loungers etc. This might seem petty, but considering that the hotel has no pool it is annoying to say the least.
If you like to snorkel then you will love this! From the cruise port in Castries, St Lucia , in the port area with all the shops, find a speedboat tour that will take you to Anse Chastanet for snorkeling off the beach and a great view of the Pitons. We took a 40 ft speedboat that took about 40 minutes to get there. They drive near the Pitons which are next to Anse Chastanet beach. You are dropped off at a small pier that borders the Marine Reserve which is in a roped off area where boats are not permitted. This is where the best snorkeling is on the left side of the bay. I have never seen more varieties of tropical fish in one area while snorkeling. The snorkeling is very easy here with no noticeable currents and clear water. Explore the entire roped in area and be sure to get near the rocks where you can get up close to many varieties of tropical fish. To get in the water here use the ladder off the end of the small vessel landing jetty or enter at the beach and swim over but watch out for the boats coming and going from the vessel landing area. On the other side of the bay the snorkeling is completely different where you will see a forest or different sponges and huge sea fans with fewer tropical fish. Enter from the beach on the right side of the bay and swim to the right near the rocks towards the long pier on the right. There is a restaurant and facilities at the beach there and you can relax on the beach until your tour boat returns to pick you up. Be sure and ask when to expect them back. The ride in the speedboat was fun and very scenic, returning us to the port with plenty of time to get back on the cruise ship. The cost was about $60 per person for this tour which was extremely reasonable. Bring a beach towel and water!…
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