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Bay Gardens Beach Resort

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Traveler (1494)
360
Panoramas (5)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Platinum level
A magnificent island escape is waiting to welcome you. Stay at our inviting St. Lucia hotel, and experience true adventure, relaxation, and refreshment all in one place. The pleasures are many at Bay Gardens Beach Resort & Spa. Enjoy on-site dining at Hi-Tide Restaurant or SeaGrapes Beach Bar & Restaurant; stay active in our fitness centre; take a dip in our stunning lagoon-style swimming pool and Jacuzzi; or seek thrills with Splash Island Water Park, the largest outdoor water entertainment complex in St. Lucia. Mingling business and pleasure is easy at Bay Gardens Beach Resort, with complimentary access to our business centre, and well-equipped meeting rooms and venues for your next event. Wedding planners will be pleased to have the use of an elegant wedding gazebo and arch. And of course, seekers of pure relaxation won’t want to miss the chance for an invigorating afternoon at the luxurious La Mer Spa and Salon.
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Property amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Harbor View
HOTEL CLASS
Hotel links
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Special Offer:Valentine's Sale!
Hotel deals
2,390Reviews
1,903Photos
172Q+A
100Room tips
Traveler rating
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Popular mentions
Lunch, drinks, massage, beautiful pool and beach although the surf was a bit brutal here. Don’t know if that’s normal or what, as we didn’t experience that in any of the other five ports we explored. Great experience, would return.
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Response from baygardensresorts, Guest Services at Bay Gardens Beach Resort
Responded 4 days ago
Dear Bud, Thank you for leaving a review on your recent experience with us. We are happy to have been your choice in Saint Lucia, you are more than welcome to visit again
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Well worth the money. We spent the day poolside but there is a beautiful beach, lunch & 4 drinks each included. Also massage or water sport. Lunch was excellent with a beautiful view along the beach. People couldn’t have been more friendly and accommodating. Highly recommend a
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Response from baygardensresorts, Guest Services at Bay Gardens Beach Resort
Responded 3 weeks ago
Hi Cheryl, Thank you for taking the time to leave us a review. Our team members pride themselves in providing very friendly and helpful service and I am glad you were no exception to this. We are thrilled that you enjoyed your experience here with us . We thank you for your recommendation and look forward to the pleasure of having you here with us again sometime soon.
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This is a lovely hotel - very pretty with lots of colours and not too large. Staff are very friendly and there is a wide selection of food and drinks. The beach bar is lovely for the sunset and lunch. The hotel is set at the end of the beach so the beach area does not get so
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Response from baygardensresorts, Guest Services at Bay Gardens Beach Resort
Responded 4 weeks ago
Dear Annabel, Thank you for leaving a review on your recent experience with us. We are happy to have been your choice of accommodation.We pride ourselves on providing the best customer service and so it makes us very happy to hear that you were comfortable and that our staff were kind and helpful to you.We'd like to thank you for choosing the Bay Gardens Resorts as your home away from home and we look forward to have you here with us again.
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My husband and I stayed at Bay Gardens Beach Resort 1/5/19-1/12/19 for our honeymoon. The entire staff was so friendly, helpful, and loved to joke around with us. All of the food was fantastic. The beach was very clean and well maintained, as was the pool and hot tub. My only
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Response from baygardensresorts, Guest Services at Bay Gardens Beach Resort
Responded 4 weeks ago
Thank you for leaving a review on your recent experience with us. We are happy to have been your choice of accommodation for such a special occasion. We pride ourselves on providing the best customer service and so it makes us very happy to hear that you were comfortable and that our staff were kind and helpful to you.We have passed on your concern in regards to the shower to the relevant department It was a pleasure hosting and we hope you visit once again.
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It’s hard to know where to start, but I’ll start from the very end, that can give you an idea how low-class this hotel is and how dysfunctional and useless staff they have. I forgot my wedding ring in the safe when we checked out. I realized it and called immediately on our way
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Response from baygardensresorts, Guest Services at Bay Gardens Beach Resort
Responded 3 weeks ago
Dear Hannas, Thank you for leaving us your review of your recent experience . Your review have been passed on to the relevant managers who will contact you directly and respond to your concerns .On Behalf of the Bay Gardens team we would like to sincerely apologize as this is not the standard of service that we seek to provide to our customers. We appreciate your feedback as this allows up to improve of areas needed.
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorBay Gardens Beach Resort
The One Bedroom Beach Front Suite at the Bay Gardens Beach Resort
Professional photo exclusively commissioned by TripAdvisorBay Gardens Beach Resort
The Deluxe Beach Front at the Bay Gardens Beach Resort
Professional photo exclusively commissioned by TripAdvisorBay Gardens Beach Resort
The Deluxe Beach Front at the Bay Gardens Beach Resort
Photo provided by managementBay Gardens Beach Resort
Paradise Views
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12345693
I'm not sure we have only done bed breakfast and evening meal once .sometimes we are out lunch time so we stopped doing all inclusive .And as for drinks if you like a drink they do an happy hour buy one get one free twice a day .
1 vote
No, just lunch from a small menu.
0 votes
It is supposed to be sunset but it is not always 'policed' they may add chemicals to the pools to keep them clean though like other hotels some nights so maybe not a good idea ! I would ask ! There is entertainment many nights dependent on the season.
1 vote
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Not sure about the pool but it's open after dark. Maybe til about 8pm I'd guess. I was there in low season so the hotel was quite quiet. No there wasn't nightly entertainment as such but I remember live steel band music.
2 votes
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Vendors were few and not too aggressive. One bought one item and the rest I just said "no thank you" and they left.
0 votes
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12345635
"If issues with walking stairs, request ground level."
"Ocean View, 2nd or 3rd floor"
"We had a beach view room."
"Get a higher level pool/bay view, they will say they are fully booked but they are not, insist on room upgrade."
"Front facing the ocean higher floor"
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12345620
PRICE RANGE
$190 - $635 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bay gardens beach hotel gros isletbay gardens beach castriesbay gardens beach resort st lucia
LOCATION
CaribbeanSt. LuciaGros Islet QuarterGros Islet
NUMBER OF ROOMS
78
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