The team at BGBR have made this a really superb vacation. Food freshly prepared and excellent and plenty of space to relax and enjoy a beer or two. Staff work so hard and create a truly relaxed and chilled atmosphere. Ms P is always watching and making sure everything is just right. Thank you. Would totally recommend it, 100pc.
The restaurant let's down this great hotel...the food is very very slow and considering that the capacity was only running at 30% the service and time taken for meals to arrive on tables was ridiculous
We had planned this trip some time ago and are delighted that we were actually able to come during these uncertain times. The staff have been warm and welcoming and nothing has been too much trouble. We feel safe and looked after. The relevant health checks are in place and Mrs P is absolutely amazing. Despite certain restrictions we are having the best time. We have done watersports and the waterpark is brilliant. We chose the all inclusive option which has been wonderful. Thank you Bay Gardens Beach Resort.
We’re staying at the Bay Gardens Beach Resort in St Lucia and having a wonderful time. I cannot say enough how much the staff and the resort have done to make us feel safe and welcome in these difficult times. We didn’t think we’d get on holiday this year but we’re so glad we came as it is truly paradise. The food and dine around measures are fantastic and the beach water sports and splash park are all great fun. The karaoke on a Monday night is unmissable especially Mrs P, singing. If you’re thinking about a holiday this year I can’t recommend this resort enough.
What’s it like to be ‘COVID QUARANTINED’ on the island of St Lucia? Boring, mmm….? ….well, it depends on the hotel where you are confined! In my opinion Bay Gardens Resort is de hotel to spend those 14 days! Imagine having met all the travel restriction requirements (according to the island’s Ministry of Tourism) – including a negative COVID-19 test, but still ordered to be quarantined for 14 days (at your own expense, I might add). Not good!! But…. the hour-long beautiful ‘scenic view’ drive from Vieux Fort airport to the Bay Gardens Beach Resort & Spa (Gros islet), seemed to have been a precursor for what was to come. As if like clockwork, stepping out of the taxi I couldn’t ignore the overwhelming warmth, not only from the weather but also from Bay Gardens staff (security, front desk and others). Even if I still suffered from grumpiness at the prospects of the 2 weeks quarantine which lie ahead (…and perhaps contemplating the next flight out), the front desk staff began the ‘change of mindset’. (Lol, you have to experience this yourself, otherwise you may think that I am exaggerating or maybe too easy to please) Then, just when I thought, wow, what a pleasant welcome, an unassuming lady (appearing almost as a reincarnation of my own mum who passed about 14 years ago) approached me. “Good afternoon sir, and welcome to Bay Gardens Resort…” she uttered in a soft, polite, yet authoritative maternal voice. Yes, that was the General Manager (GM) – Ms. Patrick! A remarkably humble yet penetrating character of a woman. Straight away, that ‘humility trait’ jumped out at me because, not many General Managers of hotels in particular, somehow don’t attempt to impose their “look at me, I am the GM of this hotel”, position (whether intentionally or otherwise). It was certainly refreshing….. From that very moment until the next 13 days, I was treated as a son, colleague, employee and best friend. To the GM, as well as all other hotel staff (can’t forget the Chefs, especially Peter - you are the finest!), though in reality I was a guest, that, to them was last of all. And just in case you are wondering, that same treatment was extended to all guests, even as the house filled up. Now, I recognize that not everyone will be equally satisfied, but I was 100% satisfied! Put it that way, the only hint of quarantine was the twice a day temperature checks – and Nurse Dolly was never less than jovial. In my opinion the entire package (service, food, amenities....) was outstanding.…