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Bay Gardens Beach Resort

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GreenLeadersPlatinum level
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Bay Gardens Beach Resort
Bay Gardens Beach Resort
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1,696 Reviews from our TripAdvisor Community

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Showing 1,658: English reviews
New York City, New York
1 review
2 of 5 stars Reviewed yesterday NEW

I had 150$ credit from booking the trip from hotel. I check in and they validate such credit however when I dine at the restarant they curve me 50$ and demand I pay cash. My wife paid while I was in bathroom and I said to her we have a credit. I went to front fest they said I had... More 

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Helpful?
Thank notthebest2016
Trinidad
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed 3 weeks ago

Spend another marvelous week at this resort. We were pleasantly surprised when we got to our room and saw the fruit basket. The beach is calm so kids can swim safely. The staff is very helpful and friendly. At the restaurant you can enjoy mouth watering meals at competitive prices. On the down side, (1) the pullout bed is very... More 

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Helpful?
Thank sweetee_52
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
Speightstown, Barbados
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We have actually been to this hotel 3 times and we love it, our room was so close to the beach and we requested the same room each stay, bar staff very friendly, nice pool and water sports too. We love the fact you can walk to almost a dozen good restaurants within 15 minutes. We may go back next... More 

Helpful?
Thank hathawayr
Castries, St. Lucia
1 review
4 of 5 stars Reviewed 2 days ago NEW

I enjoyed very bit of the stay. And I'm hoping to return soon. The meals were great the pool warm and nice. I got a lovely back massage to top my stay. From the start to finish the workers has been great. Thanks again

Review collected in partnership with this hotel

Helpful?
Thank kaythelb
Kingston, Jamaica
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Friendly welcoming staff on arrival though seven hours ahead of check-in. Granted access to property so we could refresh and relax. Room was ready all of two hours prior to normal check-in time and we were allowed to check-in early. The entire experienced matched the expectations from such a welcome.

Review collected in partnership with this hotel

Helpful?
Thank Nicole W
Ottawa
1 review
2 of 5 stars Reviewed 4 days ago NEW

The weather was great, the beach is beautiful with white sand and clear turquoise water. The hotel was mediocre. The food was not very good, the service is extremely slow (wait at least an hour for a sandwich), rooms are ok but nothing fancy, the hotel only has one pool and does not have a swim up bar. There is... More 

Review collected in partnership with this hotel

Helpful?
Thank ryan519
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for leaving us a review on your recent stay at Bay Gardens Beach Resort and Spa. Our management team will immediately look into what you have mentioned as it is not the standard we have become known for by numerous past guests. More 

Scotland
1 review
5 of 5 stars Reviewed 4 days ago NEW

Recent family holiday. First time for the kids in the Caribbean. Hotel was ideally situated in rodney bay. Great location right on the beach with access to a open water sports park which the kids loved. Pool was a good size. Not too deep which allowed us to relax. We had a 2 bedroom suite which was much larger than... More 

Review collected in partnership with this hotel

Helpful?
Thank pamelagG6861GB
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for leaving us a review on your recent family holiday trip to Saint Lucia. I am glad to hear that you enjoyed our location and open water sports park as well as our spacious accommodations. It is always great to hear that our guests enjoy our dishes and tours that are offered. I hope you took away some... More 

Rodney Bay, St. Lucia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The staff and service was excellent. The pool was clean and kids friendly and I love that it was close to the restaurant which made it easy to access stuff. The room was well kept with modern furnishing. The house keeper did an excellent job. Special thanks to Kevin,Nadia,Lex,Junior my kids still talk about u guys. You have made our... More 

Review collected in partnership with this hotel

Helpful?
Thank _dianepersad
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the 4 star luxury Bay Gardens Beach Resort and Spa. I am glad to hear that you enjoyed the ambiance as well as the service by key team members. I will be sure to pass on the compliments and hope that you do visit... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The hotel was beautiful, very well kept and clean. The staff were very friendly and helpful. My children knew everyone by their first name and enjoyed there time there. Many events for the whole family.

Review collected in partnership with this hotel

Helpful?
Thank marriaza2016
Dieppe, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Great customer service! The staff always seem to want to got he extra mile. The restaurant always has very good food and that rooms are always clean. The internet can be spotty in places but that is rare.

Review collected in partnership with this hotel

Helpful?
Thank Kevin D
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on TripAdvisor. I am glad that our team members went the extra mile and you enjoyed our amenities. We will look into the spotty internet connection areas so that we can provide the best service for our guests. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Bay Gardens Beach Resort is an all-suite hotel with magnificent views of the stunning Caribbean Sea. The architecture of this private boutique and hip hotel is reminiscent of its colonial past, with a mixture of both Caribbean-French and Georgian plantation style, incorporating traditional elements of timbered balconies and verandas for that true Caribbean ambiance. This resort provides a luxurious and relaxing environment for guests with every possible modern facility. Suites are complete with full kitchens, modern bathroom fixtures and living and dining areas. All feature cable TV, DVD and CD players, high-speed internet access and Wi-Fi. The Bay Gardens Beach Resort... Your Window to Paradise. ... more   less 

Additional Information about Bay Gardens Beach Resort

Address: Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Price Range: $146 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bay Gardens Beach Resort 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Castries
Bay Gardens Beach Resort St. Lucia/Gros Islet
Hotel Style:
#1 Business Hotel in Gros Islet
#2 Romantic Hotel in Gros Islet
#2 Family Hotel in Gros Islet
#3 Spa Hotel in Gros Islet
#3 Luxury Hotel in Gros Islet
#3 Top resorts Hotel in Gros Islet
#3 On the Beach Hotel in Gros Islet
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