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Sandals Halcyon Beach Resort

Traveler (4163)
360
Panoramas (7)
Videos (8)
Certificate of Excellence

About

#4 of 11 hotels in St. Lucia
Location
Cleanliness
Service
Value
Certificate of Excellence
•Friendly to the physically challenged with low rise architecture •Fully air-conditioned Caribbean cuisine restaurant on its own 150 ft pier over the •Caribbean Sea •Houses 169 Rooms with true personal service and intimate experience •English-style afternoon tea served at the Paradise pool •Tableside service at the Beach Bistro •“Stay at one, play at three” free shuttles to Sandals La Toc Golf Resort & Spa and Sandals Grande St. Lucian Spa & Beach Resort•Sandals Resorts “World’s Leading All Inclusive Company” 16 years in a row •Sandals Resorts “Caribbean’s Leading Hotel Brand”, 18 years in a row
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Free airport transportation
Parking
Wifi
Paid wifi
Paid internet
Internet
Hot tub
Adult pool
Outdoor pool
Private pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Fishing
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Spa
Concierge
Butler service
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Hotel links
Visit hotel website
Special Offer:Save Up To 65%
Hotel deals
4,563Reviews
519Q+A
100Room tips
Traveler rating
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Popular mentions
We visited as a family group of 8 to celebrate retirement and had an amazing week. The food was great throughout and we particularly enjoyed our visits to Marios, Kellys and the Japanese. The water sports facilities were used every day by various members of the group and it was very much appreciated that this was included as part of the all inclusive. Throughout the stay all resort staff went out of their way to be friendly and helpful but I must make special mention of three in particular who went over and beyond. Agnes from the Paradise Pool Bar was close to being the first and last person we saw on arrival and departure and her cocktails were amazing. Philip from Marios was amazing in all respects and finally Chester,the tennis coach, who taught us the rudiments of pickle tennis and subsequently left us with his own personal pickle tennis equipment on our last day when he was off so we could play. Thank you to each and to all the other staff, far too many to mention individually. Four days into our week, the bathroom developed plumbing problems and despite attempts to repair there was still a small leak when we left. Were it not for this I would have rated our stay as 5 star
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Hotel's Favorite
The Sandals Halcyon resort is peaceful and amazing. We had such a great experience. The food was incredible. Every person we met on the staff treated us with amazing kindness. I highly recommend this resort. Although we didnt personnaly go to either of the other resorts to visit, we kept hearing from anyone who did that Halcyon was by far the most relaxing. So if your looking for a lot of R&R, Halcyon is the place to go.
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Review collected in partnership with this hotel
Very quiet on the resort which was great for a honeymoon, but I think if it were a regular vacation I would have thought it were too quiet. Our toilet consistently didn’t flush which was frustrating. However, one of the ladies in the club office tried to make up for it and was nice. Still extremely frustrating.
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Review collected in partnership with this hotel
The level of service is directly proportional to the amount of more money the resort thinks it can squeeze from you pocket, eventually reaching 0 as you check out. The resort is soo KPI driven that we have staff essentially soliciting us to leave them a good review with the front desk.
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Review collected in partnership with this hotel
Response from ThereseForsyth, Online Review Coordinator at Sandals Halcyon Beach Resort
Responded today
Hello Massimo, thank you for sharing your review of Sandals Halcyon. We are happy to have had you as a guest with us. We are deeply saddened to hear that you felt there were aspects of your stay that were less than desirable. We understand that a consistently attentive level of service is vital to the success of our operation, and it is our belief that for the most part, we are successful in our endeavor to provide each guest with service consistent with our 5-star rating. If you felt like your experience was not in line with the norm however, then we sincerely apologize as it is never our intention to make any guest feel less than treasured. We only hope that you would not allow this experience to affect your impression of our resort brand, as we are dedicated to providing amazing vacation experiences. We would certainly love to welcome you back for a vacation that is in-keeping with your expectations.
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Just returned from Halcyon Sandals and we have had a fab time- albeit quite a few bites which we didn’t get at Sandals Antigua as they used to Fog every day with pesticides. I really expected Halcyon to treat mosquitoes eat the same. I have to say that the journey from the airport was not the best. The all seater taxi had seen better days- a broken windscreen, very battered, not much room considering the length of drive from airport to the hotel - an hour and a half. It struggled on the hills and there were many going over the mountains to the other side of the island. Hair pin bends galore and the driver overtook many lorries without being able to see a clear road ahead, I felt quite sick on arrival to the hotel. We were greeted very pleasantly and when asked how our journey was when I told them, they did say that they use different drivers for return journeys so hopefully travel should be better. I have to say that the staff are very friendly and welcome you to the hotel. It was good to see he manager Christopher every day and he actually took the time to speak with you. On the day of our departure he was in the reception area and came and shook our hands and said he hoped to see us again back at the Halcyon. FOOD We ate at all the restaurants during our stay and I have to say that they were all very good. Kellys over the sea was our favourite restaurant.the steaks were superb The new swimming pool was fantastic albeit we used the older pool where the animation team were as there was more going on STAFF All of the staff were friendly and attentive. Nothing was too much trouble. Special mentions to Samuel the animation team member who worked very hard to get people to join in the quizzes and water games. He had a fab sense of humour and was so funny all day and through to the evenings. MARTHA in the main restaurant for breakfast, lunch or evening meal was fab and greeted us daily knowing our names. Nothing was too much trouble. MIRANDA again in the main restaurant and Kelly’s the one evening was very informative on the food and again funny with a great sense of humour. Nothing was too much trouble. ADO/ Adonesia the manager of the main bar on the evening was amazing and very friendly, he remembered our drinks and as soon as another one was finished there was another one ready for us. TEVIN the young lad on his 10 week training course was a very friendly young lad. Very confident and obliging. Couldn’t do enough for you.
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Review collected in partnership with this hotel
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PRICE RANGE
$500 - $1,255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandals halcyon beach st. lucia hotel castries, sandals halcyon beach castries, sandals st lucia
LOCATION
CaribbeanSt. LuciaCastries QuarterCastries
NUMBER OF ROOMS
169
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