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Ponce Plaza Hotel and Casino

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Ponce Plaza Hotel and Casino
Ponce Plaza Hotel and Casino
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677 Reviews from our TripAdvisor Community

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Carrollton, Georgia
Reviewed yesterday NEW

Served its purpose. Being on the plaza square was nice to walk around to eat and shop. Covered parking was good as I had a nice car. Nothing fancy about the place but it was clean and convenient. Couldn't really beat the price either.

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Helpful?
Thank dforrest808
Washington DC, District of Columbia
Reviewed yesterday NEW

Pros: Hotel is centrally located across the street from a beautiful square and church. We were there Easter Weekend when the hotel, the church, and one other restaurant were open and we had a fantastic time. The casino was closed on Good Friday but open the rest of the weekend and it is nonsmoking so I could enjoy every second...

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Helpful?
Thank Gioia A
Miami, Florida
Reviewed 3 days ago NEW

The hotel is beautiful and the staff and management are very professional and charm. My only concern is that there is too much noise from the people inside of the facilities until 2-3 AM and that needs to be controlled.

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Helpful?
Thank rrmorales
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear rmorales: We appreciate your time and feedback. We apologize any situation concerning with the noise. WE look forward to welcoming you back very soon! Sincerely, Maricarmen San Antonio

Greenville, South Carolina
Reviewed 6 days ago NEW

The hotel is conveniently located in Ponce's main Plaza, near all attractions, and easy access to the freeway. Clean rooms, friendly and accommodating staff, both restaurants on site served amazing, delicious food, and the restaurant servers could not do enough to meet your needs and make your dining experience great! Affordable room prices, and the pool area is very pretty....

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Helpful?
Thank Jeannette C
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear Jeannette C: We appreciate your time and feedback. Thank you for give us a five star review. Happy to know that you enjoy your stay and facilities. WE look forward to welcoming you back very soon. Sincerely, Maricarmen San Antonio

Naguabo, Puerto Rico
Reviewed 1 week ago

Good prices and excellent services with perfect place to the night life. The breakfast was delicious and the facilities like a pool, bedroom and bathroom are in excellent conditions. The places to visit like the restaurants, bars and museum are very close to walk. I recommended a 100% very good experience.

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Helpful?
Thank c_ramos332
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear c_ramos332: Thank you very much for your time and feedback. We are very happy to know that you enjoy your stay and facilities. WE look forward to welcoming you back very soon! Sincerely, Maricarmen San Antonio

Köln
Reviewed 1 week ago

Very good location at the central plaza and the cathedral. The rooms are decent, but unfortunately they have hardly any sound insulation. Especially noisy when you have a room close to the elevator and staircase.

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Helpful?
Thank czerwi2017
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear czerwi2017: Thank you for your time and feedback. We apologize any situation with the room. For future reservation please contact me! WE look forward to welcoming you back very soon! Sincerely, Maricarmen San Antonio

Waretown, New Jersey
Reviewed 1 week ago

Business trip, hotel is not to American standards. The staff were very helpful, English speakers. We were assigned an exceptionally large bedroom, w/ an enormous balcony and beautiful views. However, the room furnishings were dated. The bathroom was small, the shower water was difficult to adjust, w/ little counter space for toiletries. Lola's restaurant offered wonderful presentations and equally delicious...

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Helpful?
Thank davidmN9444FU
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear davidmN9444FU: We appreciate your time and feedback. We are happy to know that you enjoy your stay and facilities. We apologize any situation with the noise of La Plaza, it's out of our control. We also have another conference for 8 to 10 persons. We look forward to welcoming you back very soon! Sincerely, Maricarmen San Antonio

Oakland
Reviewed 1 week ago

We arrived in Ponce with no reservations, and everything available online was sold out. We parked right on the Square to start looking around. The first place we found was this one, and it was available, affordable, and charming. As a bonus, the restaurant was excellent, and had outdoor seating.

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Helpful?
Thank S9968CXmargaretg
PoncePlazaHotel, SALES & MARKETING EXECUTIVE at Ponce Plaza Hotel and Casino, responded to this review

Dear S9968CXmargaretg: We appreciate your time and feedback. We are happy to know that you enjoy your stay and facilities. We look forward to welcoming you back very soon! Sincerely, Maricarmen San Antonio

Coastal South Carolina, South Carolina
Reviewed 2 weeks ago

Clean and pretty hotel in a colonial and romantic place. All you need near you Is the 4th time I stay here. There are other hotels near. That makes the area diverse and interesting. Does not have to stay inside your hotel like other countries You are a taxi drive to the beach. With amazing people sorroinding you

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Helpful?
Thank Octavio M
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear Octavio M: Thank you very much for your time and review. Thank you for your continues patrocinios. Our goal is that all our guest feel like home and come for more! This is your house and we look forward to welcoming you back very soon! sincerely, Maricarmen San Antonio

Murrieta, California
Reviewed 2 weeks ago

Perfect for the occasion! Prices and friendliness of the personnel was outstanding. Stayed in the hotel two different days and different reservations, service was outstanding both times. Should have coffee in the rooms for the mornings.

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Helpful?
Thank jmdelpilar17
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear jmdelpilar17: We appreciate your time and feedback. We are happy to know that you can enjoy your stay and facilities. We like that all our guest feel like home. Looking forward to welcoming you back very soon. Sincerely, Maricarmen San Antonio

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Ponce Plaza Hotel & Casino is located at the corner of Reina and Union Street, in downtown Ponce. The hotel has a unique concept that intertwines modern style and historical architecture. The historic facade dating from 1882 is regulated by the Puerto Rico Institute of Culture. It was built by the owner at the time, Mr. Francisco Roubert, who along with former ex-slaves conducted this valuable architectural gem and lived for many years with his family. In 1912, it becomes the Liceo Ponceno School, the first all-girl school. After many years as a commercial property, it was purchased by the Munoz family and restored to what today is known as the Ponce Plaza Hotel & Casino. The hotel amenities are, the Casino de la Plaza, Lola Eclectic Cuisine Restaurant, Melao Coffee Shop, Viva Bar and a swimming pool. The Ponce Plaza Hotel and Casino includes 7 rooms that reflect the colonial style of the historic building and 62 rooms that offer a modern touch, all 69 rooms embellish this boutique style hotel in the heart of the city of Ponce, Puerto Rico. ... more   less 

Additional Information about Ponce Plaza Hotel and Casino

Address: Reina & Union Street, Ponce 00733, Puerto Rico
Location: Caribbean > Puerto Rico > Ponce
Price Range: $101 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ponce Plaza Hotel and Casino 3.5*
Number of rooms: 69
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Questions & Answers

Here's what travelers have asked, with answers from Ponce Plaza Hotel and Casino staff and other travelers.
5 questions
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Questions? Get answers from Ponce Plaza Hotel and Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for room facing the mountains. Beautiful view.”
gioiaa2017, yesterday | Read review
“Room 315 (king room) has a very large balcony with amazing views of the town and mountains.”
130jeannettec, 6 days ago | Read review
“Colonial rooms amazing for couples Specially 220”
142octaviom, 2 weeks ago | Read review
“prob 2nd or 3rd floor are best”
Fornowsky, 2 weeks ago | Read review
“Great room”
, Feb 22, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question