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Ponce Plaza Hotel and Casino

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Ponce Plaza Hotel and Casino
Ponce Plaza Hotel and Casino
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610 Reviews from our TripAdvisor Community

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Showing 490: English reviews
Miami, Florida
Reviewed 3 days ago NEW

Very good hotel overall with great location. Hotel personnel where friendly and ready to help all the time. Have a good restaurant on site. Also with a excellent cafeteria next door with great breakfast.

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Helpful?
Thank Miguel A
Caguas, Puerto Rico
Reviewed 1 week ago NEW

Good choice in Ponce. Good service. Good prices and the restaurant Lola's the food and the service was excellent. Recommend for business, travel or tourism. Ponce is one of the best cities of the Island. Pretty!!!

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Thank Perfecto G
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear Perfecto G: Thanks for your time and for give us a 5* star review. We are happy to know that PONCE PLAZA was the good choice for you!!! Also happy that you enjoy our facilities and the excellent food at our restaurant Lola Eclectic Cuisine! WE look forward to welcoming you back very soon :) ! Sincerely, Maricarmen San...

Juncos, Puerto Rico
Reviewed 1 week ago

You get what you paid. The offer for the stay included: parking, taxes, breakfast for all at Melao Coffee shop, casino table coupon, discount at Lolas Restaurant and one Don Q drink for all... Just what we needed...

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Thank Amarilis R
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear Amarilis R: Thanks for your time and review. We are happy that you enjoy our offer and remember to be pendent to more offer this year. This is your house and we look forward to welcoming you back very soon! Sincerely, Maricarmen San Antonio

San Juan, Puerto Rico
Reviewed 1 week ago

Went to Ponce just for a night and this hotel was more than what we expected. Great location in the middle of "señorial Ponce", friendly staff, good maintenance and great restaurant and coffee shop. Just what you need

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Helpful?
Thank caribbeanlady2016
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear caribbeanlady2016 We appreciate your time and feedback. We are happy to read that you enjoy your stay and our facilities. WE look forward to welcoming you back very soon! Thanks for give us a 4 star review! sincerely, Maricarmen San Antonio

Juana Diaz, Puerto Rico
Reviewed 1 week ago

The music was bad and the final minutes count to the new years are terrible. The food was excelent. The bar lack of goods drinks. The live music stopscat 12:05 am. The service and thechotel facilities was excelent. I recommended the hotel but no the new years party.

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Helpful?
Thank ztorressant
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear ztorressant: Thank you for letting us know your experience, although the feedback received have been good regarding the Party, we will take your comment into consideration for this year activity. We hope to see you soon again at Ponce Plaza Hotel and Casino. sincerely, Maricarmen San Antonio

san juan, puerto rico
Reviewed 1 week ago via mobile

Lovely boutique hotel in a restored historic building, in the center of town almost in front of the beautiful Cathedral. Parking in the rear; lovely pool patio. There are several options for food and coffee, a fine restaurant called Lola are on the property. But walk out into the main square and enjoy local foods and products ; across the...

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Helpful?
Thank mariap1919
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear mariap1919: We appreciate your time and feedback. We are happy to know that you can enjoy our facilities and the restaurant Lola Eclectic Cuisine. We also have the new renovated Melao Coffee Shop in the lobby area with a family menu and you can enjoy any breakfast at any time of the day. We look forward to welcoming you...

Fayetteville, North Carolina
Reviewed 1 week ago

Wonderful hotel, centrally located and worth the value. Their restaurants Lolita and Melao are world class and the food is amazing. Melao recently underwent a well deserve upgrade with dinning area expansion and improved décor.

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Helpful?
Thank 718juan
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear 718juan: Thank you for your time and feedback. We are happy to know that you enjoy your stay and facilities and for give us a five star review. WE hope to see you soon at Ponce Plaza! Sincerely, Maricarmen San Antonio

Seattle, Washington
Reviewed 1 week ago

My partner and I stayed here for 2 nights during the week between Christmas and New Years. I really enjoyed the location of the hotel in a very charming plaza lit up beautifully for the holidays. There is a very popular ice cream shop in the plaza where people of all ages would hang out and eat ice cream. We...

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Helpful?
Thank momfrompr
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear momfrompr: Thank you so much to choosing PONCE PLAZA HOTEL AND CASINO for your Christmas vacations! We are very happy to read that you enjoy your stay and facilities. You stayed at the Colonial building Sauri that have a lot of history and it's very charming. We look forward to welcoming you back very sonn! This is your house!!!...

Indiana
Reviewed 1 week ago

Ponce Plaza Hotel is a nice little boutique hotel. I was empresses by the staff who were always ready to assist with a smile. The room was adequate for my needs. Pros Staff WIFI in room worked great Decent work out room Nice restaurants in the area Cons Pillows were not comfortable Hot water some times ran out on me...

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Thank Ashes2007
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear Ashes2007: We appreciate your time and feedback. We are happy that you can enjoy your stay and facilities. Also happy that our staff was friendly and helpful. If you have pictures you can feel free to share in our social media link. We look forward to welcoming you back very soon! Sincerely, Maricarmen San Antonio

Isabela, Puerto Rico
Reviewed 1 week ago

Nice property in general, near historic sites good use of space being in downtown area (historic site) thus limited and protected by planning authorities. Good parking facilities well protected and close by.

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Thank espejuelos
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear espejuelos: Thank you so much for your review and for choosing PONCE PLAZA HOTEL AND CASINO for your New Year's escape! It is great to read that you were able to enjoy our locations and facilities. We look forward to welcoming you back very soon! Sincerely, Maricarmen San Antonio

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Ponce Plaza Hotel & Casino is located at the corner of Reina and Union Street, in downtown Ponce. The hotel has a unique concept that intertwines modern style and historical architecture. The historic facade dating from 1882 is regulated by the Puerto Rico Institute of Culture. It was built by the owner at the time, Mr. Francisco Roubert, who along with former ex-slaves conducted this valuable architectural gem and lived for many years with his family. In 1912, it becomes the Liceo Ponceno School, the first all-girl school. After many years as a commercial property, it was purchased by the Munoz family and restored to what today is known as the Ponce Plaza Hotel & Casino. The hotel amenities are, the Casino de la Plaza, Lola Eclectic Cuisine Restaurant, Melao Coffee Shop, Viva Bar and a swimming pool. The Ponce Plaza Hotel and Casino includes 7 rooms that reflect the colonial style of the historic building and 62 rooms that offer a modern touch, all 69 rooms embellish this boutique style hotel in the heart of the city of Ponce, Puerto Rico. ... more   less 

Additional Information about Ponce Plaza Hotel and Casino

Address: Reina & Union Street, Ponce 00733, Puerto Rico
Location: Caribbean > Puerto Rico > Ponce
Price Range: $93 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ponce Plaza Hotel and Casino 3.5*
Number of rooms: 69
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Ponce Plaza Hotel and Casino staff and other travelers.
4 questions
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Questions? Get answers from Ponce Plaza Hotel and Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Need better showers”
 of 5 bubbles 483miguela, 3 days ago | Read review
“More light thus making it to appear bigger”
 of 5 bubbles espejuelos, 1 week ago | Read review
“For suites-- go for higher floors... chance for better view.”
 of 5 bubbles mireyak2013, 2 weeks ago | Read review
“parking is extra consider a room at a higher floor level to avoid the noise”
 of 5 bubbles rnohr, 3 weeks ago | Read review
“Maybe try another hotel...”
 of 5 bubbles MirajeMN, 3 weeks ago | Read review
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