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Ponce Plaza Hotel and Casino

Cancelon$80*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$101*
$80*
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$81*
$81*
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Ponce Plaza Hotel and Casino
Ponce Plaza Hotel and Casino
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691 Reviews from our TripAdvisor Community

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Reviewed 1 week ago NEW

Under the circumstances I was not looking to be spoiled but I made the mental note that on a leisure trip I would only consider visiting the restaurant. Never this hotel. Also the general area was very noisy and the sounds travel through the property making it feel like the party was right next door.

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Helpful?
Thank azmitialm
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear azmitialm: We appreciate your time and feedback. We apologize any situation with the noise but as you know we are downtown Plaza. We have a lot of museums, restaurants and activities during the weekends. We hope to see you soon! Best regards, Maricarmen San Antonio

Reviewed 1 week ago NEW

Excellent accommodations. Great price. Friendly staff. I had dinner at Lola Restaurant and the food was great, very nice ambiance, excellent service. I will definitely recommend to my friends and family and I will definitely return!

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Helpful?
Thank lisette_lugo
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear lisette_lugo: We appreciate your time and feedback. We are very happy to know that you enjoy your stay and your reservation at Lola's! Also we are happy that our staff was helpful and friendly! Thank you for recommended us to your family and friends. We hope to see you soon at this your house of Ponce Plaza! Sincerely, Maricarmen...

New York City, New York
Reviewed 1 week ago

I traveled to Ponce unexpectedly and suddenly due to the death of a close family friend. The hotel's location was an important factor in choosing it. The staff was friendly and very helpful, the room was clean and comfortable and the amenities offered seemed good, though I did not make use of them due to the nature of my visit.

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Helpful?
Thank Martin R
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear Martin R: Thank you very much for letting us know your pleasant experience even thought that your visit was unexpected to Ponce. Our mission and goal is that all our guest feel like home. Thanks for give us a five star review. We look forward to welcoming you back very soon! Sincerely, Maricarmen San Antonio

Reviewed 1 week ago

If you are in the southern part of the island and want to stay in a small but great hotel, stay here. It's small, true, but very cozy. the rooms are modern, offering all the conveniences for the modern traveler. the 2 restaurants (The Bistro & Lola's) offer everything, from breakfast to an enjoyable gourmet nouveau Puerto Rican dinner. The...

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Helpful?
Thank Marcos P
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear Marcos P: Thanks for your time and for give us a five star review. Our goal and mission is that all our guest feel like home and come for more. As we are downtown you can enjoy all the attractions, museums around the Plaza. We hope to see you soon!!! Sincerely, Maricarmen San Antonio

Reviewed 1 week ago

It was fairly good for a one night stay, but pricey (maybe my expectations were too high). The service personnel were very good. Parking should be free for guests or maybe with a discount. Need to do a better job cleaning the rooms and fix the air conditioning (humidity) in the room.

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Helpful?
Thank raul495
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear raul495: Thanks for your time, opinion and feedback. We are happy to know that our staff was friendly and helpful with you. We are working hard with some renovations and looking forward to welcoming you back very soon! Sincerely, Maricarmen San Antonio

Hartford, Connecticut
Reviewed 1 week ago

The hotel was centrally located in the middle of the City. Which was perfect to walk around and explore. The room was very accommodating and exceeded our expectations. The hotel staff were very attentive and friendly.

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Helpful?
Thank BonillaV
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

DEar BonillaV: Thank you for your time and review. We are very happy to know that you enjoy your stay and facilities. Thanks for give us a 5 start review. We looking forward to welcoming you back! Best regards, Maricarmen San Antonio

Reviewed 1 week ago

This hotel was great!! cozy, very clean, plenty of parking and close to every thing. Staff was very friendly and always ready to help with all your needs!! will definetly stay there again and wii recommend to family and friends!! Suheil at the front desk was great!!!!!!!

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Helpful?
1Thank Norberto M
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear Norberto M: WE appreciate your time and feedback. Happy to hear your good experience at Ponce Plaza. Our #1 goal is that all our guest feel like home and come for more. Looking forward to welcoming you back very soon! Sincerely, Maricarmen San Antonio

Reviewed 2 weeks ago

The hotel and room were beautiful. It is also in a very central and convenient location. You are within 3 minutes walking distance of the plaza and plaza de bomberos. The staff were friendly. The problem with the hotel is that they are too focused on their Casino and it forces you to go to the Casino for things (ATM,...

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Helpful?
Thank Roger J
PoncePlazaHotel, Director of Sales at Ponce Plaza Hotel and Casino, responded to this review

Dear Roger J: Thank you for your feedback. We are glad you liked our location and were able to enjoy the historical city of Ponce. Since we are located in the heart of the city, we are close to many typical celebrations that are held especially during weekends which bring out the liveliness of our people. The hotel has a...

Guaynabo
Reviewed 2 weeks ago via mobile

This is the first time we stayed at this hotel. We liked it very much, despite being small it is very cozy. It has casino and the bar inside the casino is nice. The rooms are comfortable. The pool is small. For us who came down from San Juan and always stayed one night to not have to travel the...

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Helpful?
Thank Briedmi
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear Briedmi: Thanks for your time and review! We are happy to know that you enjoy your stay the Casino and all the facilities. We look forward to welcoming you every time you visited Ponce! Sincerely, Maricarmen San Antonio

Puerto Rico
Reviewed 2 weeks ago

absolutely NO COMPLAINS. had a block reservation made for my wedding. We had over 10 rooms, including handicapped equipped reserved. No complains of any kind. they even approved for us to keep the wedding cake at their refrigerator after the event. The food at Lola's is always great and the coffee shop , awesome breakfast. I recommend it both as...

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Helpful?
Thank Ivancitopr
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear Ivancitopr: We are very happy to hear that you enjoy your stay! Our goal is that all our guest feel like home and come for more. Thanks for give us a five star review! Looking forward to welcoming you back very soon! Sincerely, Maricarmen San Antonio

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Ponce Plaza Hotel & Casino is located at the corner of Reina and Union Street, in downtown Ponce. The hotel has a unique concept that intertwines modern style and historical architecture. The historic facade dating from 1882 is regulated by the Puerto Rico Institute of Culture. It was built by the owner at the time, Mr. Francisco Roubert, who along with former ex-slaves conducted this valuable architectural gem and lived for many years with his family. In 1912, it becomes the Liceo Ponceno School, the first all-girl school. After many years as a commercial property, it was purchased by the Munoz family and restored to what today is known as the Ponce Plaza Hotel & Casino. The hotel amenities are, the Casino de la Plaza, Lola Eclectic Cuisine Restaurant, Melao Coffee Shop, Viva Bar and a swimming pool. The Ponce Plaza Hotel and Casino includes 7 rooms that reflect the colonial style of the historic building and 62 rooms that offer a modern touch, all 69 rooms embellish this boutique style hotel in the heart of the city of Ponce, Puerto Rico. ... more   less 

Additional Information about Ponce Plaza Hotel and Casino

Address: Reina & Union Street, Ponce 00733, Puerto Rico
Location: Caribbean > Puerto Rico > Ponce
Price Range: $87 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ponce Plaza Hotel and Casino 3.5*
Number of rooms: 69
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Ponce Plaza Hotel and Casino staff and other travelers.
6 questions
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Questions? Get answers from Ponce Plaza Hotel and Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Inside rooms from the second to fourth floor are quieter, but noise levels are pretty low in all rooms.”
marcospJ6322UL, 1 week ago | Read review
“our room faced the Ponce plaza and had a little balcony was very nice”
740norbertom, 1 week ago | Read review
“Go for junior suites, they are more expensive but are vital if you want to sleep at night.”
441rogerj, 2 weeks ago | Read review
“We enjoyed the more expensive room in the original building. Very large room with old style, heavy furniture. ”
pmuBvi, 2 weeks ago | Read review
“Ask for room facing the mountains. Beautiful view.”
gioiaa2017, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$80* /night
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Prices are for 1 room, 2 adults
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