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Ponce Plaza Hotel & Casino

Hotel website
Reina & Union Street, Ponce 00733, Puerto Rico
Special Price
10% off room rate
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Ponce Plaza Hotel & Casino
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491 Reviews from our TripAdvisor Community

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Showing 402: English reviews
San Juan, Puerto Rico
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

Colonial style cozy hotel. Extremely good location to walk and enjoy the city. Nice place to come for meetings or for relaxation. Good restaurants close by within walking distance. Parking available and cheap.

Helpful?
Thank inesgarcia2016
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed in this hotel for 2 nights, absolutely loved it, specially when compared to the other hotels in the area. Great customer service, excellent staff. Rooms were very clean upon arrival and on daily servicing. Check-in and Check-out process were fast and easy. Great parking, though it costs $11 per night. Only real issue was the size of the... More 

Helpful?
Thank javivelez89
Dorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Ponce Plaza Hotel is located about 15 minutes of Merceita Airport. Has good acomodations and very good service. Is located in a centric part of Ponce and has several restaurants near the hotel. The hotel has a lo of parking to. Overall I like my stay there.

Review collected in partnership with this hotel

Helpful?
Thank Amavette L
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I absolutely loved this hotel. The check in process was very quick and painless. The hotel itself is a beautiful building right in the center of town. It's walking distance to a lot of the major Ponce attractions such as the cathedral and the Parque de Bombas. The room was spacious and clean. If you are trying to choose between... More 

Helpful?
Thank Gina M
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel & Casino, responded to this review

Dear Gina M: Thank you very much for letting us know the experience you had at our property. We are very pleased to hear that your accommodations were to your liking. This is why we work on exceeding our guest expectations and that they can feel like home. Once again that you for your review and hope to see you... More 

Ponce, Puerto Rico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel staff was helping, friendly and attentive. Room was clean. I have stayed in all the hotels in Ponce and this was the best experience I had by far. Problem in Ponce is always the parking, but they have there own lot which makes nightly parking a breeze. Rooms are well located so they block out club music on weekends.... More 

Review collected in partnership with this hotel

Helpful?
Thank Victor G
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel & Casino, responded to this review

Dear Victor G: Thank you so much for give us a 5 star review. We are very happy to hear that your stay was very peaceful and that you can enjoy your stay with us. We look forward to welcoming you back soon! More 

Ponce, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Friendly staff, clean room, great service and amenities. Awesome location!!! Exercise room equipment and pool were just about the right size. Brand new coffe house "Melao" compatible with startbucks but better.

Review collected in partnership with this hotel

Helpful?
Thank alt748
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel & Casino, responded to this review

Dear alt748: We appreciate your time and review. For us is very important to know our guest feedback. We hope to see you soon again at Ponce Plaza! More 

Manati
1 review
5 of 5 stars Reviewed 6 days ago NEW

I really have a nice room, everyone was very nice to us, the pool was excellent. Everything was too close from the hotel so we went to many places! It was a nice experience and of course I give a 10 to the hotel!!!

Review collected in partnership with this hotel

Helpful?
Thank marianD3737PZ
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel & Casino, responded to this review

Dear marianD3737PZ We appreciate your time and review. Happy to receive a 5 star review and to know that you enjoy your stay. Hope to see you soon again at Ponce Plaza!!!! More 

San Juan, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I based my rate in the facts that this is NOT a big 5 stars hotel (keep that in mind). This is a small hotel right in the middle of Ponce with an excellent restaurant (Lola Eclectic), a nice place to have a good puertorrican coffee (Melao) that also has a Casino and Viva Bar (I think that many things... More 

Helpful?
Thank L R
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel & Casino, responded to this review

Dear L R: We appreciate your time and feedback. Also for give us a five star review! We are happy to know that you enjoy your stay and facilities. Now, with the new facilities of Melao Coffee Shop! We look forward to welcoming you back soon! More 

Patillas
1 review
4 of 5 stars Reviewed 1 week ago

The room was in great conditions. Loved the balcony & it's view! The only thing was that, the shower wasn't able to stay at a certain tempeature that I was putting. Other then that,my visit was enjoyable.

Review collected in partnership with this hotel

Helpful?
Thank arnaldo3293
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel & Casino, responded to this review

Dear arnaldo3293: We appreciate your time and feedback. We are happy to know that you enjoy your stay. We apologize the situation with the water and this has been discuss with the supervisor. We look forward to welcoming you back soon! More 

Birmingham, Alabama
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We greatly enjoyed our two-night stay at the Ponce Plaza! The staff was exceptionally helpful and friendly, offering us a room upgrade and providing much information that helped us make the most of our time in the area. Everyone we encountered at the front desk spoke excellent English. We stayed in the "historic" section of the building and liked it... More 

Helpful?
Thank Ron C
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel & Casino, responded to this review

Dear Ron C: Thank you very much for your time and feedback. We are happy to know that you can enjoy your stay and some of our facilities. We look forward to welcoming you again at Ponce Plaza! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Ponce Plaza Hotel & Casino is located at the corner of Reina and Union Street, in downtown Ponce. The hotel has a unique concept that intertwines modern style and historical architecture. The historic facade dating from 1882 is regulated by the Puerto Rico Institute of Culture. It was built by the owner at the time, Mr. Francisco Roubert, who along with former ex-slaves conducted this valuable architectural gem and lived for many years with his family. In 1912, it becomes the Liceo Ponceno School, the first all-girl school. After many years as a commercial property, it was purchased by the Munoz family and restored to what today is known as the Ponce Plaza Hotel & Casino. The hotel amenities are, the Casino de la Plaza, Lola Eclectic Cuisine Restaurant, Melao Coffee Shop, Viva Bar and a swimming pool. The Ponce Plaza Hotel and Casino includes 7 rooms that reflect the colonial style of the historic building and 62 rooms that offer a modern touch, all 69 rooms embellish this boutique style hotel in the heart of the city of Ponce, Puerto Rico. ... more   less 

Additional Information about Ponce Plaza Hotel & Casino

Address: Reina & Union Street, Ponce 00733, Puerto Rico
Location: Caribbean > Puerto Rico > Ponce
Price Range: $88 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ponce Plaza Hotel & Casino 3.5*
Number of rooms: 69
Reservation Options:
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