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Hotel Melia Ponce

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75 Calle Cristina, Ponce 00730-3753 Puerto Rico
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Traveler (516)
360
Panoramas (18)
Room & Suite (289)

About

Location
Cleanliness
Service
Value
Hotel Melia, a historic landmark surrounded by colorful and picturesque monuments, museums and the social night vibes. Located in the heart of downtown Ponce, walking distance to several touristic and cultural attractions such as: Ponce Art Museum, Serralles Castle Museum, Ponce History Museum, the Fire House Museum and many others. Enclosed in the City are numerous culinary and entertaining destinations that are most popular in the Southern Region. Hotel Melia has a total of 76 rooms, a swimming pool, kiddie pool, conference room with capacity for up to 200 persons, Bistro for breakfast, lunch, brunch and tapas & cocktails. We also offer catering, room service, business center & services, parking, free Wi-Fi. Airport Information: From Hotel Melia to: (PSE) Mercedita International Airport, Ponce- 3 miles (8 min.) (SJU) Luis Munoz Marin International Airport, San Juan- 72 miles (1 hr. 18 Min.) (BQN) Rafael Hernandez International Airport, Aguadilla- 70 miles (1 hr. 27 Min.)
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Conference facilities
Banquet room
Rooftop terrace
Concierge
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Rooftop bar
Breakfast available
Meeting rooms
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, Spanish
779Reviews7Q+A100Room tips
Traveler rating
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  • 114
  • 70
  • 78
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Popular mentions
I stayed in the Melia Hotel from 2017- 2018 after hurricane Maria.The Melia is a historic hotel that is in walking distance to many Resturants ,bars,museums,gift shops ,casino ,churchs,clothing stores and other shops in historic down town Ponce.They have a salon that can be transformed to your desire for any occasion ,mettings , wedding , parties ,etc . The foyer has been updated beautifuly , with a brand new caribbean restaurant and bar . Since hurricane Maria the rooftop bar has been damaged and closed. They have added a new bar in the lobby and in the courtyard with occasional entertainment. They have a pool with a kiddy pool .The elevator has been damaged during hurricane maria so they have friendly staff that will help you with your luggage. The hotel staff is awsome ! If you need any suggestion,help,or support ,they will be there for all of your needs. The hotel Melia is a beautiful and historical hotel that is being updated daily. In all i had an awsome stay and will stay again when i come back to visit,
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The conditions of the hotel where bad. The A/C is difficult to control. The hot water in the shower is not working. The room was not comfortable. The corridors mats where wet and the conditions of the hotel where too bad.
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I would give 0 if ai could...I live in Tampa, FL and love to travel. I always compare nearby hotels to find out that special one. Per hotel website, it has a top deck with a bar with a nice view. Well to my surprise it was no longer there. But of course the lazy careless manager (who keep blaming Hurricane Maria -2 years ago-) doesn’t give a damn and failed to check the website to make sure is accurate. I immediately notified the front desk and wanted to speak with the manager in 2 occasions, but the princess was not available. Front desk sent her 2 messages. Finally, on my 3rd attempt to speak with her (she must be a great manager that not even the employees know her complete name) she hesitated to speak with me. I asked her if she knew about my complaint and she said “yes I read a message”. I was like ok so you read the message and didn’t bother to call me and explain to me. Then I told her about how my dissatisfaction and disappointment were still with me...the ceiling was leaking and nobody went to check. To be honest I don’t think she notified anyone. Overall hotel sucks! Elevator is not working and they don’t even bother to give a courtesy call to let ppl know. Very outdated and don't give me the BS is an old hotel cause that’s not an excuse. This manager “Ana” is screwing this hotel. Rest of staff is great. My next step is DACO. This hotel is deceiving with inaccurate amenities and giving false advertising. Definitely Im not coming back to this hotel or Ponce.
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Response from office_management, Guest Relations Manager at Hotel Melia Ponce
Responded 2 weeks ago
Yaritsa, Meeting our client’s expectations is our priority, which is why we regret your opinion is not complementary as the rest of our clients. Nor our website or property description or photos in Booking.com state that we have a Rooftop or top deck, as the staff or manager told you we do not have it since Hurricaine María and we updated our websites content since we no longer have it, we apologize for the inconvenience but we truly do not know from where you optained such information. The inconvenience of the elevator is stated in the property description under Booking.com and in the confirmation e-mail we sent to all of our guests. We did attent your complaint regarding the leaking in a timely manner and our staff expert determined it was air conditioning condensation. However we have sent your observations to the corresponding departments to reinforce our service. We encourage you to visit us again to meet your expectations and change your perception.
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Gorgeous! Just gorgeous! Service was excellent and cost-effective. Gladys was of great help, with great communication and went out of her way to make it an even more special night. Very greatful. Strongly recommend anyone to consider this location.
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Loved the time spent in Meliá hotel in Ponce, Puerto Rico this Christmas, everything was clean and nice. I was there a few times before but this last time was better. Everyone from the staff was very nice, especially Alfonso from the front desk, he was very attentive and humble. Definitely will be coming back and will recommended.
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PRICE RANGE
$108 - $137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia hotel ponce, melia ponce
LOCATION
CaribbeanPuerto RicoPonce
NUMBER OF ROOMS
76
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Frequently Asked Questions about Hotel Melia Ponce
Which popular attractions are close to Hotel Melia Ponce?
Nearby attractions include Parque de Bombas (0.04 miles), Plaza of Delights (Plaza de las Delicias) (0.07 miles), and Museo de la Historia de Ponce (0.10 miles).
What are some of the property amenities at Hotel Melia Ponce?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
What food & drink options are available at Hotel Melia Ponce?
Guests can enjoy a rooftop bar, an on-site restaurant, and breakfast during their stay.
Is parking available at Hotel Melia Ponce?
Yes, parking is available to guests.
What are some restaurants close to Hotel Melia Ponce?
Conveniently located restaurants include King's Cream, Campioni Pizza Birra & Tapas, and Lola.
Are there opportunities to exercise at Hotel Melia Ponce?
Yes, guests have access to a pool during their stay.
Does Hotel Melia Ponce offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Melia Ponce?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Melia Ponce?
Many travelers enjoy visiting Tibes Indigenous Ceremonial Center (2.2 miles), Cruceta Del Vigia (0.7 miles), and Casa Wiechers-Villaronga (0.2 miles).
Is Hotel Melia Ponce accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.