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Hotel Melia Ponce

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Traveler (265)
Room & Suite (295)
Dining (56)
Overview
  • Excellent28%
  • Very good32%
  • Average19%
  • Poor10%
  • Terrible11%
Travelers talk about
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
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Reviews (494)
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392 results
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76
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44
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LanguageEnglish
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108
116
76
48
44
Show reviews that mention
All reviewspuerto ricoplenty of hot wateran older hoteldowntown poncepointepr
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1 - 5 of 392 reviews
Reviewed 2 days ago via mobile

Visited the hotel for a “pool day” with my mom. The hotel looked very nice and clean and the pool as well with a bar right next to it. I haven’t been there for a while but the renovations are great! The girl at the...More

Thank Gabriella C
Response from Meliá C, Front Office Manager at Hotel Melia PonceResponded yesterday

Thank You for sharing your experience with us.

Reviewed 5 days ago via mobile

Recently, I visited your hotel looking for information about where to stay for an upcoming family trip. Beverly at the front desk was very helpful and profesional, she was able to answer all my questions and give excellent customer service. Looking forward to stay with...More

Thank suemarieocasio
Response from Meliá C, Front Office Manager at Hotel Melia PonceResponded 3 days ago

We appreciate and thank you for taking the time to share your comments with us. . We hope to welcome you to our facilities!

Reviewed 1 week ago via mobile

I have stayed in this hotel before. Location is excellent, parking close and secure. Personnel is friendly. Check-in was fast. This time my room was first floor to the patio. Room 6. Has a king bed This room lacks power outlets in the proper place....More

Thank LeonViajante
Response from Meliá C, Front Office Manager at Hotel Melia PonceResponded 1 week ago

Thanks for sharing your comments. Meeting our clients expectations is our priority, which is why we regret not having met your expectations on this occasion.We have sent your observations to the corresponding departments to identify areas for improvement. You can be sure that they will...More

Reviewed July 13, 2018 via mobile

Recently renovated, beautiful Colonial architecture in the heart of Ponce. Courteous staff, clean and inviting. Great poolside bar, delicious food and the best part is the The pool is great And the best part was the excellent service by the attendant, Candy.

Thank irozo27
Response from hotelmeliamanagement, Director de Recepción at Hotel Melia PonceResponded July 14, 2018

We appreciate and thank you for taking time to share your experience with us. We are glad you had a good time and our staff is looking forward to see you again!

Reviewed July 13, 2018 via mobile

Such a beautiful place! The service was excellent! The food was amazing. The pool & the music was very very good. I will definitely be coming back with my whole family. Candy, who was our server, made us feel so at home and was very...More

Thank Julian R
Response from hotelmeliamanagement, Director de Recepción at Hotel Melia PonceResponded July 14, 2018

Thank you for taking your taking your time to express you comments with us. We are happy to know you had a pleasent time at our facilities. We always strive to provide the best service. We hope you visit us again soon!

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Wheelchair access
Meeting Rooms
Banquet Room
Multilingual Staff
Room Service
Laundry Service
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Outdoor pool
Hot Tub
Details
Price range
$94 - $154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Budget Hotel in Ponce
#2 Classic Hotel in Ponce
#3 Quaint Hotel in Ponce
#5 Family Hotel in Ponce
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$94 - $154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Budget Hotel in Ponce
#2 Classic Hotel in Ponce
#3 Quaint Hotel in Ponce
#5 Family Hotel in Ponce
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (265)
Room & Suite (295)
Dining (56)
Pool & Beach (21)
Amenities (15)
Business Center & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
hector s
May 2, 2017|
AnswerShow all 9 answers
Response from Meliá C | Property representative |
We have offers with breakfast, if it does not include it, it costs from $ 7 in our restaurant Moch Coffee Bar and Bistro located in the pool area. Thank you
0
Votes
Hotel_Melia
April 15, 2017|
AnswerShow all 2 answers
Response from JJJSG | Reviewed this property |
Saludos, admire del hotel muchísimo la estructura y antigüedad hermosa con toda su historia. Lamentablemente la limpieza dejo mucho que desear, es importante demostrar ese orgullo de lo que somos con facilidades que se... More
1
Vote
ttrauger
January 4, 2017|
AnswerShow all 2 answers
Response from Meliá C | Property representative |
Hi! Our cancellation policy requires a 72 hour notice prior to check-in day; at which time a hold will be made to your credit card. No shows or cancellations after this time will be charged for the entire stay. All payments... More
0
Votes
Room Tips
"Do not book this hotel. They lie and do not return calls."
Read review
"Third floor."
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"go elsewhere"
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"Don't stay in a cheap room, the most expensive rooms are still only mediocre."
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