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Dorado Beach, a Ritz-Carlton Reserve

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Traveler (799)
Room & Suite (272)
Pool & Beach (230)

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Platinum level
Following a meticulous restoration, Dorado Beach emerges more spectacular than ever, featuring expanded offerings, amenities and facilities. Our Ladies and Gentlemen are pleased to welcome guests once again. Somewhere between idyllic and perfection sits one of the most enchanting Puerto Rico luxury resorts — one that calls to those who believe every journey should be a voyage of discovery. With its serene coastline, private residences, spa retreat and a harmonious sense of place that blends masterfully into the natural surroundings, Dorado Beach, a Ritz-Carlton Reserve is a rare resort that invites guests to arrive spellbound — and depart speechless.
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Property amenities
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Room Service
Restaurant
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Tennis Court
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Charming
Great View
HOTEL CLASS
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946Reviews
1,284Photos
76Q+A
100Room tips
Traveler rating
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Popular mentions
This property is beyond spectacular - architecture and grounds. Everything else is less than perfect. Service is beyond horrible and especially for a so-called 6 star reserve. Their systems for everything do not operate sufficiently so very often you could wait a long time for a
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Response from georgesN6443RF, General Manager at Dorado Beach, a Ritz-Carlton Reserve
Responded 2 days ago
Dear travelguru240, Thank you for your note regarding your recent experience to the resort. I am sorry to hear that we did not meet your expectations and would welcome an opportunity to discuss further. I can be reached at your convenience at (787) 278-7200. Best Regards, George M. Sotelo
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Just returned from 5 night stay. The resort is absolutely beautiful. We chose it mainly for the golf and the beach. The golf was great, we played both courses. Our accommodations on the West beach were spectacular and no complaints about housekeeping. We ate at all the
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Response from georgesN6443RF, General Manager at Dorado Beach, a Ritz-Carlton Reserve
Responded 1 week ago
Dear flagirl, Thank you for your review of Dorado Beach, a Ritz-Carlton Reserve! I am glad to hear that you selected Dorado for its golf and beach. I am also glad that you enjoyed dinner at our new signature restaurant COA and will I also be sharing your comments with the management team from Melao. Although the restaurant is within our campus, it is operated by a separate entity. Spa Botanico continues to be a favorite amongst our distinguished guests and glad that you enjoyed it as well. Lastly, we are privileged to be located within a 1400 acre campus and the resort is appealing to multigenerational guests which offers amenities and services to couples and families alike while ensuring complete privacy and a sanctuary for those looking to escape from it all. I look forward to welcoming you back in the future. Best Regards, George M. Sotelo
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This was a great destination. The accommodations are first class and the adult end of the resort was very nice. The rooms were very clean, housekeepers were very helpful and accommodating. The staff was friendly and helpful with any and every request. The beach was clean and
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Response from Traveler36906118564, Director of Reserve Ops Service Standrads at Dorado Beach, a Ritz-Carlton Reserve
Responded 1 week ago
Dear Pagieger, Thank you for choosing to stay at the Dorado Beach, a Ritz-Carlton Reserve and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent it from occurring in the future. I would love to hear more about your experience, please feel free to reach out to me at mariselle.ocasio@ritzcarlton.com to further discuss. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Dorado Beach, a Ritz-Carlton Reserve. Sincerely, Mariselle Ocasio
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Photos and reviews don't do justice to this exceptional Ritz Reserve property. We were a party of 3 celebrating a milestone birthday and had an incredible stay from the first buenos dias to our farewell. The accomodations were large, oceanfront and featured a personal plunge
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Response from georgesN6443RF, General Manager at Dorado Beach, a Ritz-Carlton Reserve
Responded 1 week ago
Dear cgbanks, Thank you for you review of Ritz-Carlton Reserve! I am thrilled to hear that you consider Dorado Beach a 'Spectacular Resort" and that you enjoyed the service provided by the team and of course the facilities and wide array of amenities. We look forward to welcoming you back to our exotic sanctuary in the near future. Best Regards, George M. Sotelo
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Beautiful scenery, amazing restaurants/food on property (very accommodating to diet restrictions), one highlight of the stay was the Ritz Carlton staff--especially Ale and Awilda! I would recommend this to anyone looking for a relaxing, luxurious getaway.
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Response from georgesN6443RF, General Manager at Dorado Beach, a Ritz-Carlton Reserve
Responded 1 week ago
Dear deborah c, Thank you for your review of Dorado Beach! I am very happy to hear that you had an "Amazing Vacation" and enjoyed the restaurant offerings at the resort. The team and I look forward to welcoming you back in the future. Warm Regards, George M. Sotelo
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The resort is located on a 1400 campus and it is a multigenerational property, meaning we cater to families and couples yet although the resort may be at full capacity, it never feels crowded because there is something to do for all and very spread out.
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Both. Food is very expensive. Some reasonable alternatives not too far away.
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12345616
"West beach, first floor ocean front"
"West Beach for customer service, East Beach for privacy"
"East Beach has a better view and is quiet, but be sure to request a building far from the Casa"
"East beach has more privacy, rocky beach. West beach has direct access to the swimmable beach, less privacy. Both w/ amazing ocean views."
"We loved having the plunge pool and being able to walk to the beach"
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12345620
PRICE RANGE
$1,038 - $4,600 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanPuerto RicoDorado
NUMBER OF ROOMS
114
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