Amazing stay with the whole family. The hotel is wonderful and the staffs are very accommodating. We had a great time just enjoy the beach and the weather could not be more perfect. Morning bike ride along the trail around the property with my children is relaxing. We experienced some service delayed and a long wait during check-in but we did not mind since we are on vacation and we were not in the rush to go anywhere. A big thumb ups for the food in every restaurants were absolutely AMAZING!!! We never had a bad meal. Consistency of the food were great and that is hard to do since the restaurants were packed. Kudos to the F&B team. Our favorite has to be Positivo sand bar restaurant. Chef Suttiphan was great, he brought us couple sample dishes that’s were not on the menu and they have to be the most delicious food we ever have had in a long time. Our family still talk about the meal in Positivo and how amazing it was which much in a higher level and a lot better than Nobu or Zuma in Miami. We will definitely be back and 5 stars experience overall and highly recommend this hotel.…
Ritz Carlton Reserve Dorado Beach Puerto Rico was spectacular! We stayed the first 5 days in Aguadilla in a wonderful villa followed by an equally incredible 6 days at the Ritz Reserve Dorado Beach. The views are incredible, the service was top notch, the food was world class and the adventures / water sports / biking was fabulous. We didn’t do any sitting on the beach (for those that love an active vacation), we spent everyday doing a different list of activities. Coa was our favorite restaurant for dinner, Positivo was our lunch favorite (Asian fusion), Encanto and Barlovento were perfect for casual fresh food. The private room plunge pool was completely worth it and a hit with our kids (swimming dawn to late night while we relaxed whenever we were in the room). Tennis courts, golf, nearby rainforest, water mill water park for the kids with water slides etc were all wonderful. We had our kids do surf lessons, my husband did a kite surfing lesson and an e-foil lesson, and we loved the massages at the spa (one of the most beautiful spas I’ve seen in the world). We will absolutely be back!!…
This is my go to place for a qucik getaway in the caribbean. The staff know us by name as we have been coming here for years and we feel like this is our second home. From Shamil to Yara to Cynthia, a huge Thank you for always looking after us. The icing on the cake was meeting Rober De Niro as he was staying at the hotel as well. The Ritz-Carlton must be doing something right as he said he and his famil loved the hotel. Mr. Sotelo, please keep up the great work, we love your staff.
After one year of lockdown, I decided to bring my wife to the most magical location in the western hemisphere. We had heard so much about Ritz-Carlton Reserve, and I am glad that we finally made the trip. Although it seemed that everyone that lives in NYC was at the resort over the same week, we did enjoy the phenomenal service by all of the employees. From the pool and beach to the restaurants, to housekeeping, everyone went above and beyond to make sure that we had a fantastic and relaxing experience. I especially loved the open-air campus, which gave us a greater comfort of social distancing. We will be back in a few months. I can't wait! Thank you to all.
This place is gorgeous. Really, everything you want in a resort and family vacation. First off, the staff works hard. Service was superb. It’s evident they are well trained and aim to please. That’s important! The grounds are gorgeous and beautifully maintained. We stayed in a West Beach ground level with a plunge pool. Amazing!! So serene. Housekeeping does a great job too. Plenty of things to do and see. Just read your welcome paperwork to take advantage of the fun daily offerings. Get a bike. Take a ride. Sure things are expensive but you knew that when you thought about booking it. You get what you pay for. Shout out to all the staff here for making us feel happy and comfortable especially Joe in Positivo for putting up with us for 3 hours!! And Ricardo at the beach! Great and friendly service. Too many people to list. If i had to make one suggestion I would suggest to add a few more restaurants. Reservations can be hard to get and with 3 restaurants it feels somewhat limited. But no complaints. Food is delicious. Thanks to our embassador Chen for his assistance. We will be back and I already can’t wait! …
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