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Hyatt Hacienda Del Mar

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Hyatt Hacienda Del Mar
Hyatt Hacienda Del Mar
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503 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Bedford, New Hampshire
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My family stayed in a 2 BR lockoff on the 5th floor with a great view of the pool and ocean. Overall, our stay was great. First, the good: The staff are all wonderfully attentive and pleasant, from James at the front desk to Ricky and Joami at the bar. The grounds are pretty and well maintained with a large... More 

Helpful?
1 Thank monandeclan
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel was great. I stayed in a two bedroom "condo" with a living room, kitchen and dining room. We stayed on the top floor and had a wrap around deck with perfect views of the beach. One section of the hotel is blocked off and not in use. There is a small bar by the beach and you can... More 

Helpful?
Thank Erin C
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Morning Erin C, Thank you for staying with us and we are glad you will be returning. Everyone loves the beach and it is a very special beach especially with how quite and secluded it is. Have a wonderful day and thanks for the review Regards, Jon Dindo Resort Manager More 

Odessa, Florida
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our family's first time in Puerto Rico and we were very impressed by the natural beauty surrounding the resort, two sea turtles even chose to nest there! The staff is extremely helpful and polite. The food was great at the Bohio Bar and Grill, they really try hard to meet your requests, Ricky even had the kitchen whip up some... More 

Helpful?
2 Thank Christine O
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Morning Christine O, Thank you so much for the great review and taking your time to share with others on TripAdvisor. We actually just had one of the turtle nest hatch 71 turtles!!! It was an incredible experience for the property. Also thank you for the feedback pertaining the Bohio Bar & Grill food quality and service. We will... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I recently stayed at Hyatt Hacienda del Mar and it was amazing. Beautiful property , very nice beach area, quiet, friendly staff and good food at Bohio Bar everything you need to have a Perfect Vacation. I will recommend this property to every one If planning to stay for more than 3 days you can rent a vehicle on property... More 

Helpful?
1 Thank theworldblue2
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon theworldblue2, Thank you so much for the incredible review. We strive for creating perfect vacations for every guest and we are glad you have noted that to all travelers. Your recommendation to everyone goes a long way and it is greatly appreciated. Have a wonderful day and the team looks forward to your next visit!!! Regards, Jon Dindo... More 

Crystal Lake, Illinois
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

First of all I'd like to say that the staff there was was incredible! We checked in on a Saturday night in early August and we requested an upgrade. Instead of saying there wasn't a room available that had been cleaned yet and the upgrade couldn't be done they sent people up to the room to clean it. Whenever we... More 

Helpful?
Thank rgkeys
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon rgkeys, Let me start by saying thank you for all of your comments and feedback pertaining to the staff. The resort is so special for this reason and they truly go above and beyond at every opportunity they have. They are an incredible team and I am blessed to have them working along my side. They also truly... More 

New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Just returned from a week at this resort the common areas gym and pool are well maintained and not crowded. The staff is friendly,welcoming and as helpful as they can be. That being said as others have noted the units are tired and in need of an update. If that doesn't bother you it is functional there were two things... More 

Helpful?
Thank ivorysnow2
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Morning ivorysnow2, Thank you for your feedback and for staying with us this past trip to Puerto Rico. I am glad that the common areas and staff exceeded your expectations and we are continuing to enhance the overall resort in all areas. We have recently replaced ALL of the interior furniture along with the art work, drapery, TV's, Blu... More 

New York City, New York
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here April 2 - 9, 2016. You will need car to get around on your own. They do offer tours to various places day and night. But many require a minimum. They may have where you can reserve private tours or transportation if you do not have a car. Call to double check if you do drive. We had... More 

Helpful?
1 Thank uptownlady
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Morning uptownlady, What a wonderful detailed review!!! Thank you very much for taking the time to post this positive review on TripAdvisor. We are glad we were able to exceed your expectations along with your recognition to our staff friendliness and the cleanliness of the resort. We hope you return soon and it was a true pleasure having you... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great vacation with my family. Rooms are beautiful. Pool and Beach facility very well kept. New furniture was just put in. And most important the service was excellent. Staff very accomodating. Had games and activities for the children. Will come back again.

Helpful?
2 Thank cintronpr
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon Cintron 2016, Thank you so much for the 5 star review you have given us on TripAdvisor. I am glad you enjoyed your stay with us and that you will be coming back to visit again! Also we appreciate the feedback pertaining to the staff and they deserve all the recognition as they are a great team. Have... More 

Dallas, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First let me say this....the Staff is Very Friendly and courteous. They are also short handed. We stayed at the Hacienda Del Mar in a 2 Bedroom suite Memorial Day week. This property does not feel nor look like a Hyatt. Our unit was unusual as the furniture was new but the kitchen and bathrooms were very dated but worked... More 

Helpful?
1 Thank Bevan C
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon Bevan C, I apologize we did not exceed your expectations during your past stay with us. We have been recently completing numerous upgrades through out the resort and we actually have just replaced all of the pool furniture a few weeks ago along with adding additional furniture to enhance the overall common areas. The rain is very sporadic... More 

Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was pleasantly surprised by the amazing stuff of this resort. Anything you ask,and it is already done. I got all my questions answered, and very friendly, professional, no hustle environment. Beach is convenient, nice and quite in the morning , get more waves in the after noon. The bar is good. We liked the food and the price was... More 

Helpful?
4 Thank zametko
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Morning Zametko, Thank you so much for your review and I am glad to see that you feel we have "the best service ever". The staff is a very special team and continuously going above and beyond for our owners and guest. They make this property what it is today. Also thank you for the compliments on our F&B... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Discover the beauty and charm of Dorado, Puerto Rico in luxury. Hyatt Hacienda Del Mar, A Hyatt Residence Club invites you to experience paradise and true serenity at this beachfront resort, located just 25 miles from San Juan and situated on the famed Dorado Beach. Your worries and cares will drift out to sea with the warm tropical breezes as you soak up the sun on our private beach or poolside. Play a round of golf at one of the nearby championship golf courses or rejuvenate with a spa treatment at the Spa Del Sol. Plan a day trip to the El Yunque Rainforest or soar through the skies like an eagle hang gliding. Fun in the sun awaits with nearby water sports including windsurfing, jet skiing, snorkeling, kayaking, catamarans, deep-sea fishing and horseback riding. Visit historic Old San Juan founded in 1591, explore the Camuy Caverns–third largest cave system in the western hemisphere–or take a free tour of the Bacardi Rum Distillery. Let our friendly, professional staff take care of arranging your activities both near and far. Hyatt Hacienda Del Mar features spacious studio, one-bedroom and two-bedroom beachfront accommodations, some of which include full kitchens and jetted spa tubs. Enjoy on-site amenities like tennis, mini-golf, basketball court, sand volleyball court, game room and a state-of-the-art fitness center featuring LifeFitness equipment, free weights, exercise cycles, and treadmills. Enjoy lunch and your favorite tropical drink at the Blu Bohio Bar and Grill or take it surfside if you wish. At the Hyatt Hacienda Del Mar on Dorado Beach, you'll discover all the fun, sun and excitement that have made Puerto Rico a legendary getaway. Please contact the resort directly to reconfirm your reservations if necessary. This is a non-smoking resort. Guests must be at least 21 years of age to check-in. ... more   less 

Additional Information about Hyatt Hacienda Del Mar

Address: 301 Carr 693, Dorado 00646-2205, Puerto Rico
Location: Caribbean > Puerto Rico > Dorado
Price Range: $205 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Hacienda Del Mar 3.5*
Number of rooms: 162
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Also Known As:
Hyatt Hacienda Del Mar Hotel Dorado
Hyatt Hotel Dorado
Hyatt Resort Dorado
Hyatt Dorado
Hyatt Cerromar
Dorado Hyatt
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