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Hyatt Hacienda Del Mar

301 Hwy 693, Dorado 00646, Puerto Rico
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Hyatt Hacienda Del Mar
Hyatt Hacienda Del Mar
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483 Reviews from our TripAdvisor Community

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Showing 468: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The staff is amazing staring with the drivers that pick you up at the airport to front desk/concierge and house keeping. Amazing view of the ocean. Relaxing atmosphere for everybody. Crazy good food in the bar. Can't complain about a single thing. I do advised to make a reservation for a driver to pick up at the airport and maybe... More 

Helpful?
Thank Mercie M
Lake Winola, Pennsylvania
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The resort is in a nice area of Puerto Rico-secluded and quiet which is what we came for! Eric at the front desk was very accommodating and friendly after a long day of travel. We requested a higher floor due to other reviews and were not disappointed. Our view was spectacular both day and night and I enjoyed it daily... More 

Helpful?
Thank Julie W
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon Julie W, Thank you for you review and we are glad you enjoyed your stay with us at the Hyatt Hacienda del Mar. Eric is a great addition to the team and I will certainly pass on your feedback and recognition to him directly. We continue to receive very positive feedback pertaining to the overall food quality served... More 

Woodside, New York
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great resort with full amenities to enjoy. It also has an excellent management team to address all your concerns and needs. I travelled with family the week of July 2-9 and had a wonderful time. The resort is approximately 30-45 min from San Juan depending on traffic (which takes place in Bayamon). This is a beautiful 7-story... More 

Helpful?
2 Thank Hugo P
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon Hugo P, Thank you very much for the great review you have shared on TripAdvisor. As I continue to say the staff is the best of the best and they make this property very special. I am glad you were able to enjoy the amenities we provide on site and the staff were able to exceed your expectations.... More 

Ashburn, Virginia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Hacienda Del Mar @ Dorado (Puerto Ric0) is a Hyatt Vacation Club location (predominantly timeshares to Hyatt Club owners); however, outsiders can book here, based on availability. This is a gated community, has it's own private beach (accessible ONLY to folks who stay here) with spa, fitness center, swimming pool, hot tubs, ping-pong, golf, tennis, bike rentals and much more.... More 

Helpful?
3 Thank gasubram
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon Gasubram, Thank you so much for your detailed review and taking the time to share your feedback. The staff is the number one asset of this property and I know they truly appreciate the public recognition that you are giving them. They take tremendous pride in the property and their service they provide. We are so content we... More 

Lithia, Florida
Level Contributor
8 reviews
2 of 5 stars Reviewed 1 week ago

The property is beautiful however the villa was outdated and devoid of many important kitchen utensils. There was only dishes and silverware for 4 people and no plastic storage bins for food. Most inconvenient was the constant harassment by security where they actually glued warning sheets on our rental car telling us that we were illegally parked despite the fact... More 

Helpful?
Thank Jim S
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon Jim S, Thank you for staying with us and I truly apologize that we were not able to meet your expectations during your past stay. I will be reviewing your feedback with the management team along with security for potential adjustments. Thank you for commenting that the property is beautiful. We strive on a daily basis to improve... More 

Etters
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed a relaxing week at the Hyatt timeshare in Dorado, Puerto Rico. Beautiful facility and good location for exploring the island (you need a rental car). Helpful staff. Friendly guests. Cute beach bar with yummy food.

Helpful?
3 Thank Donna B
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon Donna B, We are glad to hear your enjoyed an entire week with us here at Hyatt Hacienda del Mar!!! Thank you for sharing your feedback and also the recognition you have given the staff. We look forward to your next visit Regards, Jon Dindo Resort Manager More 

Frederick, Maryland
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hyatt Hacienda is 30 minutes west of San Juan & slightly off the beaten path. You must have a rental car to access the town of Dorado & grocery stores! Location is secluded but close to everything you need & just a short drive from the hustle & bustle of San Juan. The resort is older & has had some... More 

Helpful?
2 Thank prickles2188
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon Prickles2188, Thank you for your time in writing the detailed review. We appreciate all of the feedback that you have provided. With all of the upgrades to the property we continue to receive similar positive feedback such as the rooms, lamps, furniture, paint etc. which is great! Also thank you for the compliments regarding the staffing and I... More 

Rincon, Puerto Rico
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms has being recently remodeled. New Furniture,some new Kitchen things. fantastic view from my sixth floor. Nice pool, nice beach. Restaurant is fear. several activities are complementary, including Gym. Quiet spot. We think that the stove and washing machine needs some maintenance.

Helpful?
1 Thank jcardonapr
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon jcardonapr, Thank you for your time in writing another review for the property on Tripadvisor. I am glad we were able to increase your experience since your last review in March of 2015 and we continue to strive for a 5 star resort. We will also review the stove and washing machine as you have noted. We look... More 

Santa Barbara
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We found (thanks to the GPS one of us schlepped from home) The Hyatt Hacienda Del Mar to be a good location for exploring the island and yet be blissfully away from the congestion of San Juan. Within our week at the hotel, we were able to visit the Arecibo Observatory (the world's largest single dish radio telescope) as well... More 

Helpful?
3 Thank Bonnie L
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon Bonnie L, Thank you for sharing your recent experience on Tripadvisor. I am glad we were able to provide you with an enjoyable vacation. The best option that I have found from a GPS stand point is the free GPS mobile application called Waze. It works great and has assisted me tremendously in PR. Thank you for commenting... More 

Ephrata, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Nice 2 bedroom unit with the balcony overlooking the pool area. Enjoyed the complimentary coffee/tea every morning. We chose not to rent a car and instead hired a driver, John, for our explorations. He was very knowledgeable, informative and friendly. Jorge at the pool bar/restaurant was also very friendly and informative. Would go back in a heartbeat. If you're looking... More 

Helpful?
2 Thank Sharon K
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon Sharon K, We truly appreciate your review that you took the time to share with others. John and Jorge are both wonderful gentleman and I will be sure to share your feedback with them. You are always welcome back and we will be waiting for your next arrival!!! Thank you for staying with us. Regards, Jon Dindo Resort... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Free Parking
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Discover the beauty and charm of Dorado, Puerto Rico in luxury. Hyatt Hacienda Del Mar, A Hyatt Residence Club invites you to experience paradise and true serenity at this beachfront resort, located just 25 miles from San Juan and situated on the famed Dorado Beach. Your worries and cares will drift out to sea with the warm tropical breezes as you soak up the sun on our private beach or poolside. Play a round of golf at one of the nearby championship golf courses or rejuvenate with a spa treatment at the Spa Del Sol. Plan a day trip to the El Yunque Rainforest or soar through the skies like an eagle hang gliding. Fun in the sun awaits with nearby water sports including windsurfing, jet skiing, snorkeling, kayaking, catamarans, deep-sea fishing and horseback riding. Visit historic Old San Juan founded in 1591, explore the Camuy Caverns–third largest cave system in the western hemisphere–or take a free tour of the Bacardi Rum Distillery. Let our friendly, professional staff take care of arranging your activities both near and far. Hyatt Hacienda Del Mar features spacious studio, one-bedroom and two-bedroom beachfront accommodations, some of which include full kitchens and jetted spa tubs. Enjoy on-site amenities like tennis, mini-golf, basketball court, sand volleyball court, game room and a state-of-the-art fitness center featuring LifeFitness equipment, free weights, exercise cycles, and treadmills. Enjoy lunch and your favorite tropical drink at the Blu Bohio Bar and Grill or take it surfside if you wish. At the Hyatt Hacienda Del Mar on Dorado Beach, you'll discover all the fun, sun and excitement that have made Puerto Rico a legendary getaway. Please contact the resort directly to reconfirm your reservations if necessary. This is a non-smoking resort. Guests must be at least 21 years of age to check-in. ... more   less 

Additional Information about Hyatt Hacienda Del Mar

Address: 301 Hwy 693, Dorado 00646, Puerto Rico
Location: Caribbean > Puerto Rico > Dorado
Price Range: $205 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Hacienda Del Mar 3.5*
Number of rooms: 162
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Also Known As:
Hyatt Hacienda Del Mar Hotel Dorado
Hyatt Hotel Dorado
Hyatt Resort Dorado
Hyatt Dorado
Hyatt Cerromar
Dorado Hyatt
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