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Embassy Suites by Hilton Dorado del Mar Beach Resort

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Traveler (847)
Pool & Beach (282)
Room & Suite (219)
Overview
  • Excellent41%
  • Very good30%
  • Average17%
  • Poor7%
  • Terrible5%
Travelers talk about
“puerto rico”(206 reviews)
“pool area”(114 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton Dorado del Mar Beach Resort
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Dorado del Mar Beach Resort
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jul 30Jul 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,868)
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1,587 results
Traveler rating
556
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306
139
86
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LanguageEnglish
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556
500
306
139
86
Show reviews that mention
All reviewsevening receptionpuerto ricopool areafree happy hourdorado del marfree breakfastgated communitynice poolhot tubfamily vacationsmall beachself parkingrental carpublic beachhotel restaurantold san juanper day
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1 - 5 of 1,587 reviews
Reviewed yesterday

I usually enjoy my stays at Embassy, but this fell short. The staff was great. The rooms were noisy (I could hear people in the floor above and outside). The sofabed was uncomfortable and the thermostat would not go above 65. My biggest complaint was...More

Review collected in partnership with Embassy Suites Hotels
Thank O8487WZstevenm
Hotel's Favorite
Reviewed 2 weeks ago via mobile

My husband and I were a bit nervous traveling to Puerto Rico not knowing what its true condition was since hurricane Maria, but we thought it would be a great use of our money. This is a great family friendly hotel, about 45 minutes from...More

1  Thank JulieFabris
Response from Eliezer P, Manager at Embassy Suites by Hilton Dorado del Mar Beach ResortResponded 2 weeks ago

Thank you for your wonderful review and for being part of the recovery process of Puerto Rico. We have been hands on since day one after the disaster to recover. We are happy to see you were able to enjoy our amenities and that our...More

Reviewed 3 days ago

The room was clean and comfortable and accommodated our large party. The staff was friendly and professional. However, the beds are very small, breakfast needs more variety on the bars and the evening reception's description of

Review collected in partnership with Embassy Suites Hotels
Thank Angela G
Response from Eliezer P, Manager at Embassy Suites by Hilton Dorado del Mar Beach ResortResponded yesterday

We thank you for your comments about our property and staff. We strive to provide a warm, welcoming service to all of our guests. We hope to have you back in the near future.

Reviewed 1 week ago

Very good in all aspects. No complaints at all. Always stay with family and we always enjoyed. Location and proximity to pharmacies, food and for the people coming from all over the world that wants to go out and enjoy the island is great.

Review collected in partnership with Embassy Suites Hotels
Thank jrvi76
Response from Eliezer P, Manager at Embassy Suites by Hilton Dorado del Mar Beach ResortResponded 1 week ago

We appreciate very much your review of your past stay with us. We hope to see you soon in the near future.

Reviewed 1 week ago

It was not bad, but it could be better. The restaurant in the pool area closes very early and closed the Casino. The rooms are not dirty, but they could be better. The air conditioning did not cool well. Apart from that, everything else was...More

Review collected in partnership with Embassy Suites Hotels
Thank edgar0482
Response from Eliezer P, Manager at Embassy Suites by Hilton Dorado del Mar Beach ResortResponded 1 week ago

Thank you very much for sharing your experience with us. We will take your comments under consideration in order to always look for areas to better our services. We hope to have you back in our property in the near future.

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Breakfast included
Wheelchair access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Banquet Room
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
$149 - $344 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$149 - $344 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (847)
Pool & Beach (282)
Room & Suite (219)
Dining (64)
Amenities (37)
Business Center & Event Rooms (10)
Family and Play Areas (5)
Questions & Answers
Ask a question
Mecks5
July 10, 2018|
AnswerShow all 6 answers
Response from Eliezer P | Property representative |
Greetings, thank you for your interest in our property. Our beach area is protected from the high tides with a rock barrier to form a calm area for the enjoyment of our guests and public. The water is relatively shallow.
0
Votes
persopaesaggio
July 5, 2018|
AnswerShow all 2 answers
Response from Eliezer P | Property representative |
Hello there! The self parking for our guests is $13.00 plus taxes per night which totals $14.50. We also have the valet parking option for $18.00 plus taxes per night which totals $20.07. Both with in and out privileges.
1
Vote
Mecks5
July 2, 2018|
AnswerShow all 4 answers
Response from B708IGmichaelh | Reviewed this property |
I was there for 8 days over Easter break with 2 rooms for my family and the Hotel was in fine condition. The renovations are to the back offices and to the top floor neither of which you will see. The beauty of this resort... More
0
Votes
Room Tips
"book somewhere else...."
Read review
"Rent car.; Rent room with ocean view;"
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"high floor on east side has nice views"
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"Find another hotel. This hotel is not worth the money.This hotel is extremely outdated and understaffed."
Read review
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