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Mayaguez Resort & Casino

Booking.com$160*
View Deal
06/04/2017 06/05/2017
1 room 2 adults 0 children
$215*
$160*
$215*
$215*
$160*
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Mayaguez Resort & Casino
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377 Reviews from our TripAdvisor Community

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Showing 171: English reviews
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Reviewed 2 weeks ago via mobile

The room where I stayed was outdated and smell humid (might be due to the carpets). The administration of the hotel should be more clear that when payment is done in certain platforms, they charge aditionally for parking. Will look for other options, since I visit montly this beautifull area.

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Helpful?
Thank Vivian C
dalonso, General Manager at Mayaguez Resort & Casino, responded to this review

Ask for a corporate rate if you visit us monthly to have you book in our new rooms.

Reviewed 3 weeks ago via mobile

Woww !! The hotel have to be remodeling our room smell bad, hair on the sink, wet rugs, broken fire 🔥 detector. The reception customer service ... 😳😳so nasty. The pool area are excellent for the family

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Helpful?
Thank Chelly L
dalonso, General Manager at Mayaguez Resort & Casino, responded to this review

We invite you to book your room in the Sky Tower next time. We have built 66 new rooms. But we apologize for any inconvenience.

Puerto Rico
Reviewed 4 weeks ago via mobile

The staff was friendly and the lobby was clean. The pool is amazing. We stay in room 114 for one nigth. The room is very outdated. The bathroom was leaking water, the floor was dirt, the shower curtin was broken, the sheets and towels have a strong bleach smell, the room air conditioner was from the 80's and the low...

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Helpful?
Thank antoniocortesr
San Juan, Puerto Rico
Reviewed 5 weeks ago via mobile

Great room with the perfect temperature to stay all weekend on bed just watching movies and getting some rest. GREAT breakfast with very kind personnel. Night life very cool and a safe environment for the youngest.

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Helpful?
Thank rebecacolon
dalonso, General Manager at Mayaguez Resort & Casino, responded to this review

Rebeca Thanks for your review!

Philadelphia
Reviewed April 7, 2017

had a wonderful time here, they're pool is amazing. great for children. the food at the restaurants is excellent and you actually win at their casino, they staff is very friendly and knowledgable. definitely staying here next time we visit puerto rico

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Helpful?
Thank P402GLmanuelr
dalonso, General Manager at Mayaguez Resort & Casino, responded to this review

thanks! In appreciation for taking the time to write, we will offer you a discount for your next stay. Please write your details to mojeda@mayaguezresort.com. Please refer to Trip Advisor.

Reviewed April 2, 2017 via mobile

The room that I stayed is old, the front door carpet area wet all night, bathroom not clean enought, the beds are to small and old, pillows flat hard,furnitures old, order a hamburger and drinks from room service they took an 1hr 22 min to bring it. Noisy between hallway and doors from other rooms, you can hear everything in...

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Helpful?
Thank jmorales76
dalonso, General Manager at Mayaguez Resort & Casino, responded to this review

Next time you have to stay at our new Tower. Hopefully we can renovate the main building in the near future.

Reviewed March 19, 2017 via mobile

I stayed there for a night. Very old furniture and bathroom. You can park inside the resort for and extra $7. Restaurant ok. I ordered fish and it was prepared ok. Not a place I would come for a vacation. I would not come back also for business.

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Helpful?
1Thank Doru M
San Juan, Puerto Rico
Reviewed March 10, 2017 via mobile

I am currently staying at this hotel, and I am glad it will be for just one night. It is run down...the rooms are in desperate need of an overhaul. The rates are not cheap; they are similar to hotels that are in much better condition. I have to say the pool is very nice; it seems that feature sells...

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Helpful?
Thank Bobby R
Reviewed March 10, 2017 via mobile

A little expensive, but the service, the staff, the pool park, and the bar are excellent, I didn't went to the restaurant. Rooms, at least the old building, need renovation rush!!! If I evaluate only the room will be "poor". The floor mat was dirt you was able to notice it by the color. Everything in the room, except for...

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Helpful?
Thank Soto-Giova
Reviewed March 5, 2017 via mobile

Mayaguez hotel and casino is an excellent stay. Extremely clean, and comfortable and the staff is friendly. The kids loved the lazy river pool as I kicked back and relaxed. A very much needed getaway and The Mayaguez Hotel was perfect for my escape.

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Helpful?
Thank Yira O
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Mayagüez Resort & Casino is an independently operated, deluxe, full service hotel located in the west coast town of Mayagüez.The hotel is nestled amid 20 acres of scenic, sunny surroundings with spectacular views of the Bay. It is conveniently located 15 minutes from the center of town and the University of PR, Mayagüez Campus; 10 minutes from the Puerto Rico Zoo; 15 minutes from the local Eugenino Maria de Hostos Airport; a 25 minute shuttle flight from the Luis Muñoz Marin San Juan Airport; a 45 minutes drive from the regional Rafael Hernandez Airport in the town of Aguadilla; 25 minutes from the Golf course in Joyuda, Cabo Rojo; and a short ride to the most beautiful beaches and tourist attraction areas. ... more   less 

Additional Information about Mayaguez Resort & Casino

Address: Route 104, Km 0.3, Mayaguez 00680, Puerto Rico
Location: Caribbean > Puerto Rico > Mayaguez
Price Range: $170 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mayaguez Resort & Casino 3.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Mayaguez Resort And Casino
Mayaguez Hotel Mayaguez
Mayaguez Resort Casino
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Questions & Answers

Here's what travelers have asked, with answers from Mayaguez Resort & Casino staff and other travelers.
10 questions
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San Juan, Puerto Rico
8 months ago
Metairie, Louisiana, United States
over a year ago
over a year ago

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Questions? Get answers from Mayaguez Resort & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“None at all”
carmenchardon, Oct 20, 2016 | Read review
“ask for room in the new building. heard it is nicer than rooms in main. ask for rooms on top floor to get some view”
golabee, Sep 29, 2016 | Read review
“request the new building because the room in the old building It has musty smell”
DamaR70, Aug 18, 2016 | Read review
“No budget to afford the new structure? Enjoy the amazing pool, Mayaguez, the surrounding areas, the beautiful weather and your family.”
magdato2015, Jun 12, 2016 | Read review
“Get another Hotel option. This hotel is not worthy for the price”
favio-espineira, Jun 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$160* /night
View Deal
Expedia.com$215
TripAdvisor$160
Travelocity$215
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*Disclaimer
Prices are for 1 room, 2 adults
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