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Mayaguez Resort & Casino

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Mayaguez Resort & Casino
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320 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Bayamon
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

I never write negative reviews, but for this hotel, I can't say anything positive. We knew that the hotel was old, but we never expected the bad condition is in. The room smelled of humidity and mildew, and since the room didn't have a window to open, we had to live with it. Apparently the walls are made of cardboard... More 

Helpful?
Thank Alortizpr
New York City, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

River pool is very nice closes at 6pm even though your allowed to move to another pool.No food allowed in pool area bags are checked.Hotel rooms could use a little upgrade but everything was pretty much clean. Check in was at 2pm we arrived around 1230pm we were told to wait till 1-130pm but were given bracelets to go to... More 

Helpful?
Thank eve528
Puerto Rico
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Awesome place for family vacation. The pool is beautiful and is excellent for enjoy your pool day. You can't process your check in before 2pm. The hotel have two building , request the new building because the room in the old building It has musty smell

Helpful?
Thank Dama R
Yabucoa, Puerto Rico
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great pools for family fun. The hotel room was nice, the check in was slow, had to wait a lot in line. Food at the restaurant was good, but the food at the pool facility was expensive and not that good. Casino was nice, enjoyed the stay with my family. Probably will go back there soon.

Helpful?
Thank guayu
dalonso, Public Relations Manager at Mayaguez Resort & Casino, responded to this review

Thanks for the review! We appreciate your business. More 

Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The check in and check out process takes forever, so don't get in near 3pm, and don't wait till noon to check out. We check in at 6pm, and waited about half an hour (and that was quick compare to other people experience)... we check out at 10am and there was no one in line so we got out real... More 

Helpful?
Thank Jose R
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

got a good deal for 2 days and one night this place is so awsome i recomend it to everyone.. great staff nicea and clean rooms it has 4 pools and a river pool. pool bar... elevator from pool side to pool side good food and drinks..

Helpful?
Thank Hector M
Bayamon, Puerto Rico
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 18, 2016 via mobile

The check-in process took almost an hour. The room and bathroom were small and old-looking. The bathroom sink was clogged and when I tried calling the main desk for help no one answered. Breakfast buffet was ok. Only good thing at the hotel was the pool/river pool, especially for kids.

Helpful?
1 Thank kari_karina

Travelers are raving about these Mayaguez hotels

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 1, 2016 via mobile

Check in starts at 3:00pm. It took me one hour and a half in the line just for checking in. By the time I was done all I wanted to do was go to the main pool, which was opened only until 6pm. No one adviced this to us while making the reservation and it really didnt make any sense... More 

Helpful?
1 Thank Nylorac Z
Puerto Rico
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 27, 2016 via mobile

Good hotel to visit. Nice pool and a great place to stay with family and childrens. Around hotel have nice place to eat . The only thing that they should have is a litle music bar in the night . But is nice place.

Helpful?
Thank rosa b
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 24, 2016 via mobile

Breakfast is good. Rooms and bathroom are small. Bathroom are very small and leaks water from the tub. Room air conditioner shutdown while sleeping.Hotel associates especially housekeeping are friendly and helpful. Pools are great. Gym is really unsafe, no dumbells, just one unsafe multistating, stairclimber, ellipticals and treadmill, no AC . This gym equipment is old and unsafe should be... More 

Helpful?
1 Thank Jose B
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Mayagüez Resort & Casino is an independently operated, deluxe, full service hotel located in the west coast town of Mayagüez.The hotel is nestled amid 20 acres of scenic, sunny surroundings with spectacular views of the Bay. It is conveniently located 15 minutes from the center of town and the University of PR, Mayagüez Campus; 10 minutes from the Puerto Rico Zoo; 15 minutes from the local Eugenino Maria de Hostos Airport; a 25 minute shuttle flight from the Luis Muñoz Marin San Juan Airport; a 45 minutes drive from the regional Rafael Hernandez Airport in the town of Aguadilla; 25 minutes from the Golf course in Joyuda, Cabo Rojo; and a short ride to the most beautiful beaches and tourist attraction areas. ... more   less 

Additional Information about Mayaguez Resort & Casino

Address: Route 104, Km 0.3, Mayaguez 00680, Puerto Rico
Location: Caribbean > Puerto Rico > Mayaguez
Price Range: $138 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mayaguez Resort & Casino 3.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Mayaguez Hotel Mayaguez
Mayaguez Resort And Casino
Mayaguez Resort Casino
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