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Mayaguez Resort & Casino

585 Carr 104 Barrio Algarrobos, Mayaguez 00682-7736 Puerto Rico
Lowest prices for your stay
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Free cancellation until 12/13/20
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Free cancellation until 12/13/20
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Traveler (308)
Room & Suite (237)
Pool & Beach (118)


#4 of 4 hotels in Mayaguez
The Mayagüez Resort & Casino is an independently operated, deluxe, full service hotel located in the west coast town of Mayagüez.The hotel is nestled amid 20 acres of scenic, sunny surroundings with spectacular views of the Bay. It is conveniently located 15 minutes from the center of town and the University of PR, Mayagüez Campus; 10 minutes from the Puerto Rico Zoo; 15 minutes from the local Eugenino Maria de Hostos Airport; a 25 minute shuttle flight from the Luis Muñoz Marin San Juan Airport; a 45 minutes drive from the regional Rafael Hernandez Airport in the town of Aguadilla; 25 minutes from the Golf course in Joyuda, Cabo Rojo; and a short ride to the most beautiful beaches and tourist attraction areas.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Water park
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Hot tub
Lazy river
Outdoor pool
Breakfast buffet
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish
496Reviews18Q+A48Room tips
Traveler rating
  • 110
  • 109
  • 95
  • 75
  • 107
Time of year
Traveler type
Selected filters
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Popular mentions
Lee V wrote a review Sep 2020
West Haven, Connecticut12 contributions3 helpful votes
This hotel was beautiful the pool was amazing.The view was great. The staff was very friendly. Room was nice and clean. The cleaning people did amazing job keeping up with the rooms being cleaned.Great location.
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Date of stay: July 2020Trip type: Traveled with family
Milford_PaMooseman wrote a review Sep 2020
Milford, Pennsylvania447 contributions229 helpful votes
This is our favorite hotel when we stay on this side of the island. Due to Covid-19 they have reduced services. Although the pool and casino was closed we enjoyed our stay. As usual the room was clean and the staff was excellent. I will return on my next visit!
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Date of stay: August 2020Trip type: Traveled with family
Alfred M wrote a review Aug 2020
Orlando, Florida1 contribution
My 78 year-old mother fled to this hotel today with my bed-ridden 98 year-old due to flash flooding in her neighborhood leaving her cell phone behind. When I called the hotel to request to be transferred to my mother’s room phone, the hotel front desk clerk rudely responded that they’re not allowed to transfer any calls to any rooms unless a guest specifically authorizes transferred calls beforehand. This is an emergency! At what point does common sense kick in? This is why tourism in Puerto Rico has been in serious decline for the past 10 years!
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Date of stay: August 2020Trip type: Traveled with family
Mark S wrote a review Feb 2020
Tulum2 contributions
Most importantly, The staff were all very nice, the room was clean and the bed was comfortable. I went to the pool for a few minutes of sun; couldn’t get a towel because I didn’t get a wristband at check-in. No problem, let me just sit on a chair for 15 minutes and relax and make some calls. The Security guard wasn’t having it...despite showing my room key and giving my room number, she told me to go back to reception and get a wristband. When I refused, the guard was nice enough to leave me alone but I did get my wristband very politely brought to me. Back in the room for 10 minutes, and some women let’s herself in. Why? She told me that no one was supposed to be in the rooms on my side of t he floor. I assured her I was in the right spot. Anyway, the shower was hot, TV worked, and staff was helpful
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Date of stay: February 2020Trip type: Traveled on business
Response from Debbie A, General Manager at Mayaguez Resort & Casino
Responded Mar 12, 2020
Thanks Marks for your review. The safety of our guests is very important to us. When the guard noticed that you did not have the bracelet that identify you as a hotel guest, you are asked about it. In order to validate the information you offered they proceed to go to the River Pool check point and then to front desk to get the bracelet., Showing the key and saying the room number does not guarantee that the information was true. Anyways, we are glad that you besides this situation you didn't had any other inconvenience. Once again thanks for you review and your sponsorship.
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Anthony wrote a review Feb 2020
3 contributions
Had two men barge into the room. After investigation, and camera reviews they were employees. Front desk used the excuse that they entered the room because no one checked off that the room was cleaned,occupied, and available for use which the housekeeper refutes. Also hotel casino is not even operational yet advertised as if it was. People came in by busloads, and we're mislead. Manager Roberto Corrales was both rude, and untruthful to me. He refused to refund us despite admitting to everything. Nearly called cops had Expedia not refunded us out of courtesy.
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Date of stay: February 2020Trip type: Traveled with family
$159 - $260 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Mayaguez Resort & Casino
Which popular attractions are close to Mayaguez Resort & Casino?
Nearby attractions include Mayaguez Mall (0.2 miles), Time Out (0.2 miles), and Paradise Island Casino at Mayaguez Resort & Casino (0.05 miles).
What are some of the property amenities at Mayaguez Resort & Casino?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mayaguez Resort & Casino?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mayaguez Resort & Casino?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Mayaguez Resort & Casino?
Conveniently located restaurants include Tacos La Jarochita, Paletados, and El Castillo.
Are there opportunities to exercise at Mayaguez Resort & Casino?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Mayaguez Resort & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Mayaguez Resort & Casino offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mayaguez Resort & Casino?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Mayaguez Resort & Casino?
Many travelers enjoy visiting Asilo De Pobres (1.7 miles).
Is Mayaguez Resort & Casino accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.