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Mayaguez Resort & Casino

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Mayaguez Resort & Casino
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305 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

got a good deal for 2 days and one night this place is so awsome i recomend it to everyone.. great staff nicea and clean rooms it has 4 pools and a river pool. pool bar... elevator from pool side to pool side good food and drinks..

Helpful?
Thank Hector M
Bayamon, Puerto Rico
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The check-in process took almost an hour. The room and bathroom were small and old-looking. The bathroom sink was clogged and when I tried calling the main desk for help no one answered. Breakfast buffet was ok. Only good thing at the hotel was the pool/river pool, especially for kids.

Helpful?
Thank kari_karina

Travelers are raving about these Mayaguez hotels

Level Contributor
5 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Check in starts at 3:00pm. It took me one hour and a half in the line just for checking in. By the time I was done all I wanted to do was go to the main pool, which was opened only until 6pm. No one adviced this to us while making the reservation and it really didnt make any sense... More 

Helpful?
Thank Nylorac Z
Puerto Rico
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Good hotel to visit. Nice pool and a great place to stay with family and childrens. Around hotel have nice place to eat . The only thing that they should have is a litle music bar in the night . But is nice place.

Helpful?
Thank rosa b
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

Breakfast is good. Rooms and bathroom are small. Bathroom are very small and leaks water from the tub. Room air conditioner shutdown while sleeping.Hotel associates especially housekeeping are friendly and helpful. Pools are great. Gym is really unsafe, no dumbells, just one unsafe multistating, stairclimber, ellipticals and treadmill, no AC . This gym equipment is old and unsafe should be... More 

Helpful?
Thank Jose B
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 12, 2016

Stayed there back in 2013 and like others was disappointed by the keys, the rooms, etc. Being in the industry I know the ups and downs that we have encountered in the last 3 to 5 years. Just came back from Mayaguez and was able to stay at the Mayaguez Resort & Casino for 2 days - the changes are... More 

Helpful?
1 Thank magdato2015
Buenos Aires, Argentina
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 11, 2016

Lets start with the front desk, I arrived at 5pm, and there were 5 other guest waiting for check in. Took me more than 1 hour to complete the check in. there were 3 clerks working and they were all a disaster. The manager is a mediocre and a coward that was behind the front desk area and never show... More 

Helpful?
3 Thank favio-espineira
Aguadilla, Puerto Rico
Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 2, 2016

Allow yourself enough time to check-in and out. This is a resort place during the day and a casino ALL day. Plenty of parking. Rooms need a little more servicing. Our group had to request coffee on a daily basis. This is more like a family place.

Helpful?
Thank Willie S
1 review
2 of 5 stars Reviewed June 2, 2016 via mobile

The beds are uncomfortable and small, the pillows are hard rock and old. the bathroom: Is old fashioned and It took me 10 minutes to set the shower because te handle setting in kinda broken, it is better to take a shower at the pool. They dont use fitters for the beds wish is kinda awful and i did not... More 

Helpful?
Thank Cecilmarie V
Hatillo, Puerto Rico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 22, 2016 via mobile

The place is amazing The pools the accommodations everything But security is Bad there is an arcade Room right next to the Casino i was there with my friends and my Go pro on my back pack when i go to get the camera is not there anymore i ask security if they can search The cameras of that room... More 

Helpful?
2 Thank YomarBV
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Mayagüez Resort & Casino is an independently operated, deluxe, full service hotel located in the west coast town of Mayagüez.The hotel is nestled amid 20 acres of scenic, sunny surroundings with spectacular views of the Bay. It is conveniently located 15 minutes from the center of town and the University of PR, Mayagüez Campus; 10 minutes from the Puerto Rico Zoo; 15 minutes from the local Eugenino Maria de Hostos Airport; a 25 minute shuttle flight from the Luis Muñoz Marin San Juan Airport; a 45 minutes drive from the regional Rafael Hernandez Airport in the town of Aguadilla; 25 minutes from the Golf course in Joyuda, Cabo Rojo; and a short ride to the most beautiful beaches and tourist attraction areas. ... more   less 

Additional Information about Mayaguez Resort & Casino

Address: Route 104, Km 0.3, Mayaguez 00680, Puerto Rico
Location: Caribbean > Puerto Rico > Mayaguez
Price Range: $151 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mayaguez Resort & Casino 3.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Mayaguez Hotel Mayaguez
Mayaguez Resort And Casino
Mayaguez Resort Casino
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