We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Holiday Inn Mayaquez & Tropical Casino

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Mayaquez & Tropical Casino
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

249 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 192: English reviews
Reviewed 1 week ago

Service, security, comfortable.Rooms on the south side are quieter" "Corner suites are large and sunny" "Higher floors have less A/C unit noise"Restaurant room activities everything was nice and clean. Area has alot of known restaurant. Inside the hotel has a casino plus a very... more All personal are so friendly, the Hotel and facilities by cool and clean. The Restaurant,...

 Report
Helpful?
Thank Ana S
Puerto Rico
Reviewed 2 weeks ago via mobile

Restaurant room activities everything was nice and clean. Area has alot of known restaurant. Inside the hotel has a casino plus a very good restaurant and like a club where the music was a blast. Dont even have 2 go outside they have it all

 Report
Helpful?
Thank Sandra R
A TripAdvisor Member
Fort Lauderdale, Florida
2 reviews
Reviewed November 1, 2016 via mobile

I travel to Puerto Rico about 4 times a year and always stay here. Great customer service, newly renovated rooms, a Casino, and Fat Tuesday on premises. Room service is great when you feel like just staying in. If you're ever in Mayaguez this is the place to stay.

 Report
Helpful?
Thank A TripAdvisor Member
Reviewed November 1, 2016 via mobile

We go for anniversary 22. All personal are so friendly, the Hotel and facilities by cool and clean. The Restaurant, Casino, Pool, rooms and other areas are perfects and resently remodelates . I recomended !!

 Report
Helpful?
Thank Lupe Z
Dunnellon, Florida
Reviewed October 31, 2016

We where not there for a vacation,but to bury my Uncle,my dad younger brother,.The staff was very caring and kind helping our family in any way they could.The hotel was safe, clean and the food was good. service was over the top.hotel was very up to date and new

 Report
Helpful?
Thank Ralph n
Clarkston, Michigan
Reviewed October 26, 2016

The hotel is beautiful and the room was impeccable, view was amazing and the restaurant at the beach and ambient was like dream come true, BUT the Hotel policy and personal working here should give an awareness to the guest. I got bitten(11 bites) by a female sand flea the night I stayed there which was the night before to...

 Report
Helpful?
1Thank perlafloresb
IHGService, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear perlafloresb, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our hotel and service level to be great. However, we sincerely regret that the inconvenience you experienced during your visit. Your feedback is troubling and will surely be looked into. Rest assured it will be...

Central Florida, Florida
Reviewed October 12, 2016

We stood here 2 night while traveling the island and I have to definitely say that i was impress. The room was super cleaned and smell good, the bed was super comfortable and OMG their pillows were heaven. The staff was super friendly. The also have a casino which is good to go and use if you have some down...

 Report
Helpful?
Thank lnegron920
USA
Reviewed October 1, 2016 via mobile

Great improvement after remodeling. My room is about 95 percent new. Clean smell all over. Room service food is great!! Very nice bed. Single complaint are the main room doors, which slam shut when people don't hold them. Higher floors facing the west (back) let you see the ocean. I always find hairs in hotels, but I guess that is...

 Report
Helpful?
1Thank viajeroastuto
Reviewed September 15, 2016

We came to the casino with family - lost money - which is typical in a casino. We had an enjoyable time, learned many things. Felt the casino area was dark unlike most places that are bright and lighted. The restaurant was okay, hotel was decent.

 Report
Helpful?
Thank Aimeehd
Reviewed September 9, 2016 via mobile

It was my 1st time from the moment I enter to the moment I left i was treated like a queen everyone was very nice it did not matter what time of the day it was..I would recommend this Hotel i was with my son to and for a teenager to like something now a days its hard ....rooms service,...

 Report
Helpful?
Thank Wanda L
Questions? Get answers from hotel staff and past guests. Ask a question

191 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (84)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (3)
Viewed
Bathroom (1)
Viewed
Other (62)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (85)
Viewed
Amenities (12)
Viewed
Pool (18)
Viewed
Dining (8)
Viewed
Superior Room (30)
Viewed
The Hotel (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (11)
Viewed
Dining (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Mayaguez
1.3 mi away
Mayaguez Resort & Casino
36.8 mi away
Holiday Inn Ponce & Tropical Casino
2.9 mi away
Howard Johnson Inn Downtown Mayaguez PR
Show Prices
Show Prices
Show Prices
2.9 mi away
Hotel Colonial
Hotel Colonial
#1 of 4 in Mayaguez
115 reviews
9.2 mi away
Villa Cofresi Hotel
Villa Cofresi Hotel
#1 of 8 in Rincon
703 reviews
8.7 mi away
Rincon of the Seas Grand Caribbean Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located, with all the spectacular attractions of Porta Del Sol within easy reach, Holiday Inn & Tropical Casino Mayaguez, is the ideal place to stay when your vacation or business trip takes you to the city of Mayaguez and Puerto Rico's stunning west coast. From Holiday Inn & Tropical Casino Mayaguez you can drive to an incredible water park, bowling alleys, golf courses and some of the most beautiful beaches in the Caribbean. Puerto Rico's only zoo is minutes away from the comfort of your room. Holiday Inn & El Tropical Casino welcomes you! Book your Mayaguez hotel reservations today for the upcoming events, Mayaguez University Graduation, RUM Mayaguez University Job Fair, Punta Borinquen Golf Club and Club Deportivo Del Oeste Golf Club. ... more   less 

Additional Information about Holiday Inn Mayaquez & Tropical Casino

Address: 2701 Hwy 2, Mayaguez 00680, Puerto Rico
Location: Caribbean > Puerto Rico > Mayaguez
Price Range: $124 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mayaquez & Tropical Casino 3*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with IHG, Priceline, Expedia, Booking.com, Orbitz and Hotels.com so you can book your Holiday Inn Mayaquez & Tropical Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Mayaquez & Tropical Hotel Mayaguez
Holiday Inn Mayaquez And Tropical Casino
Holiday Inn Mayaguez
Mayaguez Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Mayaquez & Tropical Casino staff and other travelers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Holiday Inn Mayaquez & Tropical Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“"Rooms on the south side are quieter" "Corner suites are large and sunny" "Higher floors have less A/C unit noise"”
 of 5 bubbles , 1 week ago | Read review
“Rooms higher up more peaceful”
 of 5 bubbles Ralphn680, Oct 31, 2016 | Read review
“Get a insect repellent coconut based for when you are at the beach”
 of 5 bubbles perlafloresb, Oct 26, 2016 | Read review
“Ask for a newly renovated pool with a view of the front of the building.”
 of 5 bubbles 986deannas, Aug 15, 2016 | Read review
“6th floor rooms very quiet and renovated”
 of 5 bubbles EBPTY, Jun 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay