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Le Consulat Hotel at Condado San Juan

Traveler (182)
360
Panoramas (6)
Room & Suite (152)

About

#42 of 50 hotels in Puerto Rico
Location
Cleanliness
Service
Value
Le Consulat Hotel opened in 2013 in the Condado area as a boutique hotel committed to providing excellent service to our guests. We focus on offering our guests an authentic and unique local experience. We are at the hub of Condado dining, shopping, and only a block away from the beach. Close to Ashford Avenue and Magdalena Street shopping districts which feature elite designer stores and many local shops. The Condado neighborhood in San Juan offers dreamy Caribbean ocean views and is home to some of the best local restaurants in town, all within walking distance from Le Consulat Hotel. Guests can relax in our private outdoor pool, enjoy the Caribbean breeze on our rooftop patio with a great view of the Condado area, and utilize our free wifi access throughout our property. Our boutique-style guestrooms are equipped with the amenities you need to enjoy your stay. Some even offer patios, work desks, and sofa sleepers. *We are under new ownership and management as of March 2019.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Concierge
Multilingual Staff
Non-smoking hotel
Outdoor pool
Wheelchair access
Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
341Reviews
11Q+A
63Room tips
Traveler rating
  • 66
  • 116
  • 78
  • 44
  • 37
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Popular mentions
This hotel is not located in a nice area, I didn’t feel safe. The power went out while we were there. Our first room didn’t even unlock. Would not recommend even for a short stay. Clean enough but not immaculate. Staff was nice and helpful.
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Paid 2x what my friend paid. $750/5 nights vs $400. Late 60’s decor- bathroom from 50’s All furniture and beds need updating. Windows filthy Pool tiny-I wouldn’t bring my dogs No parking No amenities This hotel is below poor
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Response from LeConsulatHotel, Manager at Le Consulat Hotel at Condado San Juan
Responded Mar 20, 2019
Dear Mike, As we are new owners/managers of the property as of last week, we are not able to verify your stay information, though we'd like to assure you that we are taking the feedback that we are receiving seriously and are making changes to improve immediately. We hope that you'll give us another try and enjoy our beautiful, sparkling pool area, fresh guestrooms and bathrooms, and kind staff.
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DO NOT STAY HERE!!! We did a quick Priceline express deal to be downtown and closer to San Juan Airport the night before we left. This property was an anomaly in the list of potential hotels we expected to placed in according to the express deal. First of all, its filthy. The
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Response from LeConsulatHotel, Manager at Le Consulat Hotel at Condado San Juan
Responded Mar 20, 2019
Dear Amy, We appreciate your review and are sorry to hear that your stay was not up to par. We take your comments seriously and are the new owners/managers of the property as of just last week (mid-March 2019). We're working quickly to resolve the issues you identified and think you will have a different experience if you give us another try. We care about our guests and want them to enjoy our property as their San Juan home base while exploring all the amazing treasures that Condado, San Juan, and Puerto Rico all have to offer. We hope that you'll come back to see the changes we've made and rest assured that we will continue working hard every day to create the hospitality experience you would expect. Sincerely, The Le Consulat Hotel Manager
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Windows had Not been washed in a year, the roll of toilet paper was 3 feet away from the toilet, there were holes in the wall that should’ve been patched when the old TV was removed. Bedspread was really old and frumpy. Walls had not been painted in quite a while. The only
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Response from LeConsulatHotel, Manager at Le Consulat Hotel at Condado San Juan
Responded Mar 20, 2019
Dear John, We appreciate your review and are sorry to hear that your stay was not up to par. We take your comments seriously and are the new owners/managers of the property as of just last week (mid-March 2019). We're working quickly to resolve the issues you identified and think you will have a different experience if you give us another try. We care about our guests and want them to enjoy our property as their San Juan home base while exploring all the amazing treasures that Condado, San Juan, and Puerto Rico all have to offer. We hope that you'll come back to see the changes we've made and rest assured that we will continue working hard every day to create the hospitality experience you would expect. Sincerely, The Le Consulat Hotel Manager
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It's like an expensive MOTEL. There's NO parking and the city is always busy so try to book something with parking if you have a car. The room is a basic one hard bed, two pillows, small TV, one bathroom. There's nothing special and for the price, you can definitely stay in
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PRICE RANGE
$107 - $1,109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ascend collection le consulatascend collection san juanclarion san juan
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
21
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