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Le Consulat, Ascend Collection Hotel

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Le Consulat, Ascend Collection Hotel
Le Consulat, Ascend Collection Hotel
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278 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Level Contributor
5 reviews
3 of 5 stars Reviewed 4 days ago NEW

Hotel looked great but room had used towels from guest before myself and when I informed the front desk staff they didn't apologize. Gross. And I had 2 pillows and the remote control missing. Was told to control the tv by standing next to it. How uncomfortable is that. Bathroom was a mess and not cleaned. Only good thing was... More 

Helpful?
Thank Maryann L
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

My partner and I stayed here for three days. Check in was easy and the staff were helpful with cabs. No nonsense kind of decor with some andy Warhol accents that are framed. Housekeeping is early (ie 9am), so put on your do not disturb sign or head out early! Overall, chill atmosphere and good/quiet location in el condado.

Helpful?
Thank Lunalunitalunera17
2 reviews
5 of 5 stars Reviewed August 13, 2016

I would like to say that the staff at this hotel were extremely nice and hospitable. My room was as described and was even cheaper than my reservation indicated (saving $$ = bonus). The room was clean and comfortable , was larger than expected also the rooms look a lil smaller online. The pool area was nice and clean. I... More 

Helpful?
Thank Jasmin B
Carolina, Puerto Rico
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 21, 2016 via mobile

I was in San Juan for 2 nights to visit some friends and enjoy the beaches. I stayed at Le Consulat and at first I admit I thought I would regret it but all to the contrary, I will stay again when I go back. The moment you enter you are greeted by a friendly staff and so willing to... More 

Helpful?
2 Thank justicegaby
Saint Louis, Missouri
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 21, 2016

The room only had 2 towels. No hand towels or shower towels. The air condition leaked. They new it because it had towels under it (maybe that is where out towels went). Woke up with water on the floor each morning. Did find a dirty hand cloth hanging on the shower curtain rack. Also, the shower handle came off in... More 

Helpful?
Thank JoeH809
Orlando, Florida
1 review
4 of 5 stars Reviewed July 8, 2016

I stayed at this hotel on Fourth of July weekend, it was great. Room was clean and staff was very helpful and nice. Only complaint i have is if you are driving, there is no parking at the hotel, you have to find parking down the street and walk, which was hard because the street was always pack with cars,... More 

Helpful?
Thank Pofadel125
San Juan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 5, 2016 via mobile

The room that I stayed in did not have a working card key and every time you wanted to go to your room you had to ask the counter attendant to open it. A working card key or just a normal key is a basic requirement for a hotel room. The room did not have hot water, not even lukewarm,... More 

Helpful?
2 Thank SanJuan-Naldo
Lawton, Oklahoma
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 18, 2016 via mobile

Only reason we were here was a Priceline deal. Air conditioner has a plastic box that caught water leaking. Woke up in the middle of the night with a trail of water leading to the bed. No hot water from shower, parking was near impossible and cost 8 to 20 depending on the lot you wanted. Location is close to... More 

Helpful?
Thank dwv1984
Pensacola, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 16, 2016

We booked this hotel pre-cruise for a night and were glad it was only for a night. Our room was ready on time, but no AC in halls so very hot and damp walk to the room which was also hot and damp. The loud AC did work well to drown out noise. The room had ants, which is not... More 

Helpful?
Thank LMHC
Atlanta, Georgia
Level Contributor
3 reviews
1 of 5 stars Reviewed June 16, 2016

The property is run down and dirty. Obviously they like to cut corners everywhere. No soap or shampoo? No maid service? This property should be classified as motel not as an Ascend Collection hotel. I have pictures of the dilapidated room. Choice hotels should do itself a favor and check this dump out to protect their good name. Avoid at... More 

Helpful?
Thank hsaenz2016
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff

Additional Information about Le Consulat, Ascend Collection Hotel

Address: 1149 Magdalena Ave Condado, San Juan 00907, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $69 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le Consulat, Ascend Collection Hotel 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Ascend Collection Le Consulat
Ascend Collection San Juan
Clarion San Juan
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