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Le Consulat, Ascend Collection Hotel

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Le Consulat, Ascend Collection Hotel
Le Consulat, Ascend Collection Hotel
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275 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Carolina, Puerto Rico
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I was in San Juan for 2 nights to visit some friends and enjoy the beaches. I stayed at Le Consulat and at first I admit I thought I would regret it but all to the contrary, I will stay again when I go back. The moment you enter you are greeted by a friendly staff and so willing to... More 

Helpful?
1 Thank justicegaby
Saint Louis, Missouri
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The room only had 2 towels. No hand towels or shower towels. The air condition leaked. They new it because it had towels under it (maybe that is where out towels went). Woke up with water on the floor each morning. Did find a dirty hand cloth hanging on the shower curtain rack. Also, the shower handle came off in... More 

Helpful?
Thank JoeH809
Orlando, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel on Fourth of July weekend, it was great. Room was clean and staff was very helpful and nice. Only complaint i have is if you are driving, there is no parking at the hotel, you have to find parking down the street and walk, which was hard because the street was always pack with cars,... More 

Helpful?
Thank Pofadel125
San Juan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

The room that I stayed in did not have a working card key and every time you wanted to go to your room you had to ask the counter attendant to open it. A working card key or just a normal key is a basic requirement for a hotel room. The room did not have hot water, not even lukewarm,... More 

Helpful?
1 Thank SanJuan-Naldo
Lawton, Oklahoma
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 18, 2016 via mobile

Only reason we were here was a Priceline deal. Air conditioner has a plastic box that caught water leaking. Woke up in the middle of the night with a trail of water leading to the bed. No hot water from shower, parking was near impossible and cost 8 to 20 depending on the lot you wanted. Location is close to... More 

Helpful?
Thank dwv1984
Pensacola, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 16, 2016

We booked this hotel pre-cruise for a night and were glad it was only for a night. Our room was ready on time, but no AC in halls so very hot and damp walk to the room which was also hot and damp. The loud AC did work well to drown out noise. The room had ants, which is not... More 

Helpful?
Thank LMHC
Atlanta, Georgia
Level Contributor
3 reviews
1 of 5 stars Reviewed June 16, 2016

The property is run down and dirty. Obviously they like to cut corners everywhere. No soap or shampoo? No maid service? This property should be classified as motel not as an Ascend Collection hotel. I have pictures of the dilapidated room. Choice hotels should do itself a favor and check this dump out to protect their good name. Avoid at... More 

Helpful?
Thank hsaenz2016
Lac du Flambeau, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2016

Our room was nice and clean the housekeepers organized and cleaned our room very nicely, we were within walking distance to a lot of restaurants and a casino. We rented a car and traveled throughout the island, a lot of sight seeing it was nice to come back to a quiet and friendly atmosphere. This was our 2nd trip to... More 

Helpful?
Thank bs2ne
1 review
1 of 5 stars Reviewed June 11, 2016 via mobile

This trip was a surprise from my spouse this is our first day here. I'm disgusted the room is freaking dated, the view is horrible, the phone doesn't work all the linen is stained. I really wanna leave I'm trying not to cry. Happy Birthday to me!!!

Helpful?
Thank Jessica C
Tampa, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 1, 2016 via mobile

My wife and I checked in on May 31, 2016. We had confirmed an early check in and called from our cab to verify. We were told that the room would not be ready but once I spoke Spanish to the front desk clerk, he was able to put us in a room. We tried to call the front desk... More 

Helpful?
1 Thank cestes1219
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff

Additional Information about Le Consulat, Ascend Collection Hotel

Address: 1149 Magdalena Ave Condado, San Juan 00907, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $62 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le Consulat, Ascend Collection Hotel 3*
Number of rooms: 20
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Also Known As:
Ascend Collection Le Consulat
Ascend Collection San Juan
Clarion San Juan
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