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Hyatt House San Juan

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Traveler (285)
Room & Suite (129)
Dining (37)
Overview
  • Excellent64%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible2%
Travelers talk about
“olive garden”(22 reviews)
“order omelettes”(14 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,008)
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859 results
Traveler rating
545
223
51
19
21
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LanguageEnglish
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545
223
51
19
21
Show reviews that mention
All reviewsconvention centerolive gardenorder omelettesfull kitchengreat hotelomelette stationacross the streetseparate bedroomcruise terminalpan american piershuttle serviceclean hotelwalking distancebusiness travelerstayed for one nightsofa bedliving area
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1 - 5 of 859 reviews
Reviewed today

Do not stay here if you expect quality service housekeeping never serviced our room or supplied towels had to keep complaining to the front desk daily spoke to management and still nothing was done room smelled like mildew had a horrible odor

Review collected in partnership with Hyatt Hotels
Thank enewton46
Reviewed 2 days ago

My family and I enjoyed our stay at this hotel. The hotel staff was friendly and the hotel was very spacious and clean. Close to the cruise ship port. I would stay at this hotel again in the future. :)

Review collected in partnership with Hyatt Hotels
Thank 135lakenyaw
Reviewed 6 days ago

Hotel very elegant and chic. Staff greets you with the importance and respect you deserve. Excellent food. Rooms beautiful. I would stay again. The ocean view is breathtaking. Just to be there in the morning gives you a sense of peace and tranquility.

Review collected in partnership with Hyatt Hotels
Thank wanda2rres
Reviewed 1 week ago

We usually stay at Hyatt Place around the country and were unable to get reservations there this trip. However, Hyatt House was wonderful and we enjoyed our stay. The staff was very helpful and the breakfast service was really nice.

Review collected in partnership with Hyatt Hotels
Thank debramettee
Reviewed 1 week ago via mobile

Hyatt House in San Juan is perfect if you’re looking for a place which offers spacious rooms, kitchen and TV room. Quiet and nice for family trip or business. There are some restaurants near by walking distance so make it perfect if you want to...More

Thank dariorunner
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$180 - $381 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
$180 - $381 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveler (285)
Room & Suite (129)
Dining (37)
Pool & Beach (29)
Amenities (18)
Family and Play Areas (9)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Grace C
July 18, 2018|
AnswerShow all 13 answers
Response from Bella0519 | Reviewed this property |
Walking distance , likely between a 1/4 to 1/2 mile.
1
Vote
ottawatravelbug70
July 16, 2018|
Answer
Response from Pr_guy27 | Reviewed this property |
Yes, but not walking. You will need a taxi for that. Kind of a shirt ride but crossing a highway and a popular avenue then u need a car.
0
Votes
the_bluescanada
July 11, 2018|
Answer
Response from Bella0519 | Reviewed this property |
No. You'll have to take uber or a taxi.
0
Votes
Room Tips
"Choose a room with port view, i.e. 406"
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"Higher floors have a nice view of the bay area."
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"Stay at 5th floor"
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"Pay extra for a room with a bay view"
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