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La Concha Renaissance San Juan Resort

7,635 reviews
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Traveler (4774)
Room & Suite (1229)
Pool & Beach (874)
Overview
  • Excellent60%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“suite tower”(356 reviews)
“felix perez”(96 reviews)
“ocean view”(584 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from La Concha Renaissance San Juan Resort
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Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,635)Write a Review
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7,329 results
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2,016
649
247
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4,231
2,016
649
247
186
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1 - 5 of 7,329 reviews
Reviewed 2 days ago via mobile

We booked our vacay before the hurricane and contemplated rescheduling. Im glad we did NOT. The hotel was amazing, from the pool selections, great customer service, and nearby restaurants. Location was perfect. I would definitely come back again. It was worth it and well deserved...More

Thank D B
Reviewed 3 days ago via mobile

I am visiting from west valley, love the island love the hotel. Great service! Positive experience, good wine on the bar and great service by juan noriega, good talk, always with a positive attitude, great memory for faces and drinks.More

Thank didyouhaveaproblem
Response from Mike R, Manager at La Concha Renaissance San Juan ResortResponded 2 days ago

Thank you for choosing La Concha Renaissance Resort as the hotel destination to discover Puerto Rico. It is our pleasure to serve you and provide you with a memorable visit. I will convey your great feedback to Juan for his outstanding service. For new reservations...More

Reviewed 4 days ago via mobile

This was our first time visiting San Juan and we couldn’t have picked a better place to stay! The minute we arrived we were greeted with genuine friendly staff who were super helpful. Check in was quick and the tour hostess helped us with choosing...More

Thank Denice J
Response from Mike R, Manager at La Concha Renaissance San Juan ResortResponded 2 days ago

We are very pleased to read you had the flawless stay we strive to provide all La Concha Renaissance Resort guests. Thank you for giving us the opportunity to welcome and serve you with the dedicated service and hospitality that our team members are known...More

Reviewed 4 days ago

Our rooms were nice. It basically ends right there unfortunately. First, The internet from this hotel is one of the worst I have seen. They said it was part of the resort fee so we used their guest WiFi. Well, the internet was so lagging...More

Thank Nhan N
Response from Mike R, Manager at La Concha Renaissance San Juan ResortResponded 2 days ago

We truly value the time taken to share with us your feedback, as La Concha Renaissance Resort is constantly evaluating its service and hospitality to provide our guests with a flawless hotel experience. We verified your record in our hotel as a guest, and we...More

Reviewed 5 days ago

We stayed here for 4 nights in December 2017 and really enjoyed it. The beach is nice the pool is nice. The bartender Juan Noriega in the lobby bar is amazing. His mojitos are THE BEST. The rooms are comfortable, the service is good as...More

Thank mlterry
Response from Mike R, Manager at La Concha Renaissance San Juan ResortResponded 3 days ago

With a mission to provide superior customer service, we take great pride in serving your needs, and we are pleased to read that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and...More

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Traveler (4774)
Room & Suite (1229)
Pool & Beach (874)
Dining (209)
Hotel & Grounds (2634)
Bathroom (102)
Business Center & Event Rooms (21)
Family and Play Areas (5)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Pool
Room Service
Restaurant
Beachfront
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
$253 - $616 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in San Juan
#2 On the Beach Hotel in San Juan
#3 Romantic Hotel in San Juan
#4 Luxury Hotel in San Juan
#5 Family Hotel in San Juan
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
$253 - $616 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in San Juan
#2 On the Beach Hotel in San Juan
#3 Romantic Hotel in San Juan
#4 Luxury Hotel in San Juan
#5 Family Hotel in San Juan
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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