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La Concha Renaissance San Juan Resort

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1077 Ashford Avenue, San Juan 00907, Puerto Rico (Formerly La Concha Resort: A Renaissance Hotel)
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La Concha Renaissance San Juan Resort
La Concha Renaissance San Juan Resort
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6,471 Reviews from our TripAdvisor Community

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Showing 6,256: English reviews
New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

My family and I spent an entire week at La Concha. We had an amazing stay while enjoying the pools, beach, and fitness center. All of the staff in the hotel was pleasant and amiable. Our stay was perfect. We enjoyed the our fitness classes with Virna the most. She tailored her class so that the entire family was involved... More 

Helpful?
Thank Ernesto V
Keller, Texas
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Great resort to stop in for a couple days if you want to visit Old San Juan. It's very well laid out and designed. The staff is very friendly and always helpful. Anything you need, they will try to make it happen for you. We stayed in an ocean view room and had the most amazing view. The window is... More 

Helpful?
Thank Sheila H
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had an outstanding stay at La Concha. The staff was very friendly and accommodating. Our room was clean and very modern. It had an amazing view of the beach...my favorite place. We were able to open the windows and listen to the waves crashing in as we slept. I only wished I had requested a balcony. The poolside food... More 

Helpful?
Thank Yolanda E
Palm Springs, California
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel and friendly staff. No hot water one of the days but that was fixed promptly. No in room phone service the entire 7 day duration. We notified them 3 times but it was never fixed. We couldn't make outgoing calls and anyone calling could never get through because the phone would never ring. We were forced to use... More 

Helpful?
Thank Picasso1972
Fort Lauderdale, Florida
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 days ago NEW

Everything about this hotel is amazing!! it's location is perfect and the cleanliness outstanding. it is gorgeous; from the rooms, the pools to the restaurants but it's also by far one of the most accommodating and courteous service we ever had in a hotel. EVERYONE goes an extra mile to please you and make sure you are having a great... More 

Helpful?
Thank Liz0894
1 review
4 of 5 stars Reviewed 3 days ago NEW

Very modern hotel with nice rooms and facilities. Convenient location and its right on the beach! All the staff was very helpful and friendly. Check-in was delayed about an hour due to our request for a high floor, which ended up being worth the wait. Great city view and partial ocean view with our corner suite. The lobby was very... More 

Helpful?
Thank Maryum L
San Juan, Puerto Rico
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel is wonderful, but I stay there consistently because the staff is so courteous and helpful - especially Sales Manager Claribel Rivera. Because of my job I often have to make changes to Reservations or need other Accommodations. Claribel and her staff have never let me down!

Helpful?
Thank rodouglas
Level Contributor
79 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

1. Location - very convenient to the airport and the fort/old San Juan. Right next to the ocean. 2. Hotel. _ very nice and accommodating. Being a Marriott platinum member. I was upgraded to an ocean front suite. The downside is that housekeeping didn't clean the toilet of our bathroom for 2 nights. I was going to let the front... More 

Helpful?
Thank Joey4747
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

We would like to thank you for taking the time to share with us your helpful feedback and would like to take this opportunity to apologize for our team's shortcomings regarding your room. Please, rest assured we have shared your concerns with our Housekeeping Director and he will make sure it doesn't happen in the future. Once again, thank you... More 

New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I just got married there July 4th weekend and I haven't had a great time on a vacation like this in a very long time. A coworker of mine told me about this hotel and the fun she had so I went on her good reference and took a chance. Once I told people where I was getting married it... More 

Helpful?
1 Thank awill-stair69
Mike R, Owner at La Concha Renaissance San Juan Resort, responded to this review

We are very pleased to read that the team members mentioned made your stay, and most importantly your wedding day, that much more special. We are flattered to read you chose our hotel for such an important occasion and we can't wait to welcome you back for your honeymoon. For future reservations and the best available rate for your next... More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We had a great time at La Concha Renaissance San Juan Resort. The staff was friendly and courteous, especially Krizia Vasquez who ensured our needs were met. Our room was clean and tidy. I highly recommend this hotel to anyone looking to stay in the Condado area. It's centrally located to everything!!

Helpful?
Thank Martpr
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

We are certain that at La Concha Renaissance Resort we got the best hotel team members you will ever have the pleasure of meeting. Team members like Krizia, who would stop at nothing to satisfy your every need during your stay. Rest assured we will convey your excellent feedback with her. For future reservations and the best available rate for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 

Additional Information about La Concha Renaissance San Juan Resort

Address: 1077 Ashford Avenue, San Juan 00907, Puerto Rico (Formerly La Concha Resort: A Renaissance Hotel)
Location: Caribbean > Puerto Rico > San Juan
Price Range: $227 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Renaissance San Juan Resort 4*
Number of rooms: 483
Reservation Options:
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#2 On the Beach Hotel in San Juan
#2 Business Hotel in San Juan
#3 Luxury Hotel in San Juan
#3 Romantic Hotel in San Juan
#6 Family Hotel in San Juan
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