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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from La Concha Renaissance San Juan Resort
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#17 of 57 hotels in San Juan
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to La Concha Renaissance San Juan Resort, a stunning renovation of one of San Juan, Puerto Rico's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in the most prestigious Condado district, our hotel in San Juan is an icon of modernist architecture replete with spacious exhilarating decor and detail.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Parking garage
Wifi
Paid internet
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family Resort
Languages Spoken
Spanish
Location
Full view
95Great for walkers
Grade: 95 out of 100
103Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
Contact
1077 Ashford Avenue, San Juan 00907-1128 Puerto Rico
Getting there
Rental CarsSee rental cars from $28/day
8597Reviews454Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
I've stayed here before but have no idea what happened. Blame it on COVID I guess. Understaffed and overbooked. Pool area at the adult pool was as if it was on lock down. Loud, obnoxious people in the pool at 130am. No one answers the phone. Very disappointed
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Date of stay: June 2021Trip type: Traveled on business
Room Tip: If you want an oceanfront view you will need to request a high floor away from the pools, if that...
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Helpful
These two individuals are the VERY BEST in their job. My wife and I celebrated our 1st and 2nd Wedding Anniversary this year (COVID-19 last year) and we decided to go back to the same place we took our vows and we are glad we did and specially meeting Eliezer and Angel they made our experience complete. All of your personnel were above approach but Eliezer and Angel hit it of the ballpark (DREAM TEAM). If you or someone at the resort get to see them please let them know Nydia and Rick say hello and thank you again for your great job. See you guys in April.
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Date of stay: June 2021
Value
Rooms
Service
Room Tip: Select Ocean View
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Helpful
Nice place to stay. The Cabana room is very nice and clean. The view is beautiful. Staff is great. The pool area is clean and the staff is attentive to the guests. I would like to thank Collin Ross for your help and suggestions. He is an asset to the hotel. Food was good as well. The area is very lively especially on the weekends. I would differently come back.
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Date of stay: June 2021Trip type: Traveled with family
Helpful
Lovely and extremely polite staff . Clean resort ! Just disappointed about the resort fee (over 100 usd a night) when the resort was unable to fully accommodate . Even though it’s a pandemic and we understand this but the resort should not still charge such a high daily fee. Only 10 people allowed in the gym at a time so we were turned away , no room service at all , no one answering the phones (we called on numerous occasions), extremely long lines with only one staff member working . In the am only two spots open for breakfast and one of those is a cafe cart (literally ) with a line about 20 people long and 30 min wait for a muffin and coffee ! The other is a breakfast restaurant with absolutely no options for those who don’t eat beef or pork ... not even chicken because it was Monday. Apparently that’s only an option on Saturday & Sunday :-/ . I was given a slap of deli Turkey aside my eggs. Reservations only on the weekends . 12pm reservations and we did not get our food until 70 mins later ! The sushi restaurant is simply another cart . The other pool side eateries had good food though . Actually approve average pool food so that was good . We understand you can’t fully accommodate during these times but don’t charge for it not fair . The strip closed at 10pm on Sunday. Only thing we found was a Chinese store. The other eateries were so so . I mean we made our own fun as always. You can’t expect a full experience during these times and we didn’t but geez ... would I return to this resort ? Probably not . Was this resort nice ? Yes it was but definitely expected more and found ourselves extremely disappointed with the very limited food options.…
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: Everything closes early on Sunday so plan a head of time ! If you are morning person I feel bad...
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Helpful
A few things upfront, I recommend this hotel if you’re looking for a hotel with a wonderful view of the ocean, good customer service and decent rooms. The check-in process was rather easy and I appreciated the COVID-19 protocols that were in place (and followed by hotel staff). My room was quite nice. It was in a high floor with a Juliette balcony. I really loved how the bed faced the ocean (nice touch). I did my own cleaning of the room (typical me) and I was pleased with the cleanliness as I didn’t come across significant dirt. The property itself is nice though it could use some updates / touch ups. The pools seemed fine though the infinity pool is rather small (and often cloudy which was not inviting). The real downside was the beach experience. While the staff was fabulous, the lounge chairs and umbrellas are so outdated. Over the course of my stay, I never came across a fully functional chair; I didn’t let it get me down though. I just enjoy a more relaxing and comfortable beach experience! Oh, the gym was nice!!!! And it’s close to a couple of drug stores and plenty of restaurants. All in all, it was a good trip though I will not return to this property.…
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Date of stay: May 2021Trip type: Traveled with friends
Helpful
Response from José Padín, Owner at La Concha Renaissance San Juan Resort
Responded 1 week ago
Dear Pinklayday, we appreciate taking of your valuable time to share a review of your recent experience at La Concha Resort. We are very pleased to read you enjoyed the hotel and your room. Your review did highlight a few areas of opportunity that I have since shared with Management. We hope to have the opportunity to host you once more and provide the service of sxcellence we stride for. For reservations you may call 787-977-3399 or email is at reservations@laconcharesort.com Jose C Padin General Manager jpadin@laconcharesort.com
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PRICE RANGE
$313 - $536 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la concha hotel renaissance, renaissance san juan, san juan renaissance
FORMERLY KNOWN AS
La Concha Resort: A Renaissance Hotel
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
483
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Claim Your Listing Frequently Asked Questions about La Concha Renaissance San Juan Resort
Which popular attractions are close to La Concha Renaissance San Juan Resort?
Nearby attractions include Casino del Mar at La Concha Resort (0.04 miles), Ashford Avenue (0.06 miles), and Plaza Ventana del Mar (0.09 miles).
What are some of the property amenities at La Concha Renaissance San Juan Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at La Concha Renaissance San Juan Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at La Concha Renaissance San Juan Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at La Concha Renaissance San Juan Resort?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to La Concha Renaissance San Juan Resort?
Conveniently located restaurants include Pannes, Mario Pagan Restaurant, and Kabanas.
Are there opportunities to exercise at La Concha Renaissance San Juan Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Are pets allowed at La Concha Renaissance San Juan Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does La Concha Renaissance San Juan Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to La Concha Renaissance San Juan Resort?
Many travelers enjoy visiting Old San Juan (2.9 miles), Castillo San Felipe del Morro (3.4 miles), and San Juan National Historic Site (2.9 miles).
Does La Concha Renaissance San Juan Resort have any great views?
Yes, guests often enjoy the harbor view available here.