We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
1055 Ashford Avenue, San Juan 00907 Puerto Rico
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
Expedia.com
Snaptravel
Orbitz.com
Hotels.com
Preferred Hotels
Booking.com
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2413)
360
Panoramas (18)
Room & Suite (532)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Condado Vanderbilt Hotel
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 53 hotels in San Juan
Location
Cleanliness
Service
Value
Travelers' Choice
Magnificent Spanish Revival architecture, stunningly opulent interiors and dramatic ocean views frame the graceful facade of one of the most storied hotels in San Juan, Puerto Rico. Since its inception in 1919, the Condado Vanderbilt Hotel has catered to sophisticated travelers who place one aspiration above all else - to pursue a lifestyle of five-star luxury and leisure within some of the world's most exclusive destinations. Restored to its original grandeur by virtue of a meticulous renovation, this cherished landmark stands today as a monument to timeless elegance and style. We invite you to discover Puerto Rico as it is meant to be experienced - where exacting service, exquisite amenities and fine dining are a hallmark of every stay. Become part of the Condado Vanderbilt legend during your next escape to San Juan.
Read more
Room & Suite (532)532
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Babysitting
Wifi
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Plunge pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Great View
Languages Spoken
Spanish
2,660Reviews294Q+A100Room tips
Traveler rating
  • 2,077
  • 350
  • 120
  • 53
  • 60
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
lmr227 wrote a review Sep 21
Sydney, Australia39 contributions10 helpful votes
It used to be a nice hotel. Marble floor and pretty staircase - that’s all there. There are also: - heavy smell of marijuana everywhere - rude security saying that it’s fine - meanwhile front desk saying that it’s a non smoking hotel but what can they do - dirty common areas - extremely slow service in restaurant - like 2-3 hours wait for breakfast. We were waiting for a boiled egg, for few hours ! I wish it was not true. - drunk, high, heavily tattooed crowd - overcrowded pool with described above crowd. We would never be back!!! And we used to come every couple of years. And as a nice addition - no doormen, no porters, one extremely rude front desk person and of course no maid services
Read more
Date of stay: September 2020Trip type: Traveled with family
Helpful
Share
hsam wrote a review Sep 14
West Hartford, Connecticut35 contributions32 helpful votes
I got a great deal using a 3rd party website. I absolutely loved the hotel and the grounds. If I had no desire to conveniently swim in the ocean, I would stay here every time I go to San Juan. Here are a few pro's and con's: Pro's: Room was great. Large, clean and comfortable. Great in-room amenities. Quiet. Loved the restaurants. Loved having a quiet pool and hot-tub. Lots of interesting places to linger on the property. Free coffee in the lobby. Con's Smoking. The grounds are signed as no smoking but every single day there were smokers around me. Staff didn't do anything about it. Hopefully with COVID they are now more attentive to that. Beach - the beach was great but swimming was difficult, even for someone like me who generally is ok with large waves. I think next time I would Uber to Carolina, or head up to the small beach at the Hilton.
Read more
Date of stay: October 2019
Value
Rooms
Service
Helpful
Share
Lamururira wrote a review Aug 2020
New York City, New York175 contributions39 helpful votes
+1
I always stay at a different hotel in San Juan but chose the CV because of its reputation. Traveling during a pandemic was challenging enough so I didn't want to risk quality. This hotel is certainly stunning. The room I stayed in is in the top five of the most beautiful I've stayed in. However, the upkeep of the property is not up to par. The service I received, while not bad, didn't align with my expectations, which were based on the quality and price. The staff was less than enthusiastic and most of my interactions with the staff were subpar. Housekeeping was slacking, sand on the bathroom floor stayed there for three days, even though the room was 'cleaned'. Not sure why there was no turn-down service or valet parking, maybe due to the pandemic or other reasons but it should be a given in a hotel of this stature. The few times I entered through the front door (not through the parking), the person at the door didn't greet me or others. I am writing this review conscious that covid made things much different in the travel industry. Economic issues that existed on the island, prior to the pandemic likely didn't help the situation either. I hope and plan to return to this hotel and see it to its full potential. Special mention goes to Mayra who checked me in. There's always a disconnect when I book through Expedia and specifically PAY for a room with a king sized bed then the hotel claims their info is different. It surely doesn't help a vacation start off on the right foot. But she was very professional and helpful in fixing the issue. Jose in the kiosk with the towels by the beach was beyond friendly and helpful. It was a pleasure seeing and chatting with him. and lastly Henry (I hope that's his name) who was polishing the floor near the lobby was very friendly also and it stood out because not everyone was.
Read more
Date of stay: July 2020
Value
Rooms
Service
1 Helpful vote
Helpful
Share
Alvaro A wrote a review Jul 2020
5 contributions
Excellent hotel; excellent location and rooms ample and very nice. I will stay here from now on, when I go back to PR. Most of the restaurants and bars were closed because of COVID, but they looked very nice.
Read more
Date of stay: July 2020
Rooms
Service
Sleep Quality
Helpful
Share
Madison5000 wrote a review Jul 2020
Cincinnati, Ohio7 contributions1 helpful vote
An absolutely beautiful hotel with impeccable service on every level. We enjoyed every minute of our stay. The restaurants were fabulous and the food superb! The entertainment was outstanding. Staff were kind, attentive and always available to assist. We will return! Soon, I hope.
Read more
Date of stay: December 2019Trip type: Traveled with family
1 Helpful vote
Helpful
Share
Previous
PRICE RANGE
$313 - $615 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
316
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Condado Vanderbilt Hotel
Which popular attractions are close to Condado Vanderbilt Hotel?
Nearby attractions include Casino del Mar at La Concha Resort (0.2 miles), Ashford Avenue (0.1 miles), and Condado Beach (0.2 miles).
What are some of the property amenities at Condado Vanderbilt Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Condado Vanderbilt Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Condado Vanderbilt Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Condado Vanderbilt Hotel?
Yes, parking is available to guests.
What are some restaurants close to Condado Vanderbilt Hotel?
Conveniently located restaurants include Pannes, Kabanas, and Mario Pagan Restaurant.
Are there opportunities to exercise at Condado Vanderbilt Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Condado Vanderbilt Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Condado Vanderbilt Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Condado Vanderbilt Hotel?
Many travelers enjoy visiting Old San Juan (2.7 miles), Castillo San Felipe del Morro (3.2 miles), and San Juan National Historic Site (2.9 miles).
Does Condado Vanderbilt Hotel have any great views?
Yes, guests often enjoy the city view available here.