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1055 Ashford Avenue, San Juan 00907 Puerto Rico
E-mail hotel
Lowest prices for your stay
Hotels.com
$309
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Free cancellation until 10/14/22
Expedia.com
$309
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Free cancellation until 10/14/22
Trip.com
$288
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Booking.com$309
Travelocity$309
Destinia.com$431
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2633)
360
Panoramas (18)
Room & Suite (652)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 03/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Condado Vanderbilt Hotel
Updated 03/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 58 hotels in San Juan
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.3
Magnificent Spanish Revival architecture, stunningly opulent interiors and dramatic ocean views frame the graceful facade of one of the most storied hotels in San Juan, Puerto Rico. Since its inception in 1919, the Condado Vanderbilt Hotel has catered to sophisticated travelers who place one aspiration above all else - to pursue a lifestyle of five-star luxury and leisure within some of the world's most exclusive destinations. Restored to its original grandeur by virtue of a meticulous renovation, this cherished landmark stands today as a monument to timeless elegance and style. We invite you to discover Puerto Rico as it is meant to be experienced - where exacting service, exquisite amenities and fine dining are a hallmark of every stay. Become part of the Condado Vanderbilt legend during your next escape to San Juan.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Babysitting
Wifi
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Plunge pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Additional bathroom
Housekeeping
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Business
Languages Spoken
Spanish
2935Reviews313Q+A100Room tips
Traveler rating
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Most Recent
Alan W wrote a review Oct 5
Houston, Texas1 contribution
Having dinner at Ola Oceanfront Bistro mojito bar was one of the most memorable experiences we've ever had in a bar. The pineapple mojitos were great, really tasty, you can see that the juices are natural. The food was exquisite as well, you can see that some items in the menu reflect the Puerto Rican gastronomy. We wouldn't have such a good time without the bartender Lyana, she helped us a lot choosing the food and drinks. You can see that she is really passionate with the Puerto Rican culture, she integrated all her knowledge in the menu description. So we learned a little bit of everything about the island and as well, great facts about the hotel's history. She also gave us other recomendations within and outside the hotel, we can't wait to visit the places that she mentioned.
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Date of stay: October 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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rossf976 wrote a review Jul 2022
Fargo, North Dakota141 contributions92 helpful votes
Hotel's Favorite
High-rise hotels and condos line many famous beaches, competing in a search for the finest views of the sea. Not all views can be equally as good. Buildings have sides. All sides can’t face the right direction. And not all floors can be high. But many travelers want a view. Some are willing to pay for it. Hoteliers know that. A few travelers don’t want just any view. The want the best view. What is “the best view?” It’s subjective, of course, but in San Juan, a quest for best view begins by realizing you won’t be staying in the old city. As intriguing as that maze of narrow streets, centuries-old buildings and massive forts may be, it doesn’t offer many possibilities for great sea views. So we move down the coast to relatively upscale Condado. There you’ll find the high-rise hotels most apt to compete for the coveted best views. The informal guides to San Juan seem to have settled on these criteria: higher is better. Full view of the sea is better. And… if possible, full view of both the sea and lagoon is best. That room is going to be hard to find. Rooms facing the sea can’t face the lagoon—unless they are on a corner. Rooms in the hotels moving toward the Isla Verde area can’t face the lagoon—because it’s not there. In fact, probably only a couple hotels really can offer the nec plus ultra. One of them is Condado Vanderbilt. Question: should you book a room there, and if so, which? The hotel is possibly most famous beachfront property for luxury, as it conserves the opulent encrustations of what a century ago was a tycoon's beach house. That legacy is still part of the hotel. Well, sort of, though chances are you won’t be actually staying in the original mansion. You’ll be staying in an added modern tower. But for the view that’s where you want to be anyway. The rooms on the corners have the best views, and arguably the best of those are toward the top. We stayed in Room 1210, the top floor. It would be hard to find a better view in Puerto Rico, and with two balconies you can sit out and watch either the beach walkers on the sea or the kayakers on the lagoon. Condado Vanderbilt features its own beach chairs, multiple restaurants, pools and poolside drinks. At a price, the price being $32 for two Mojitos, plus tip. Alternatively, a walk down Ashford Avenue past the hotel can bring you to a variety of perfectly respectable Puerto Rican restaurants. But no pool. Any downside to this five-star hotel? In service and efficiency, no. It has everything. Solicitous staff make you wonder if maybe you were mistaken for some movie star? You’ll feel like a Vanderbilt for a day, maybe. But fancy comes at a price. Our room cost $591.41 a night on a weekday, taxes included. But the view!
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: Think higher and corners for the best view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Gloria Pilar wrote a review Oct 4
13 contributions5 helpful votes
I went in during the hurricane and Edgard was amazing helped me right away with booking a room, provide me with the best customer service and was extremely helpful with any questions or concerns I had. Thank you very much for you’re help. Mike Rivera was also so helpful during the storm when I lost all electricity, great service thank you for all the help you guess really made my experience great.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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John McHugh wrote a review Sep 2022
Cambridge, Massachusetts1 contribution
Fiona was a category 1 hurricane and it passed thru Puerto Rico while we were staying in this hotel and there was nothing, we could do but to wait it out. Everything was splendid, pools were beautiful and warm, food was amazing and great service at all times even during the hurricane. Me and my friends really liked the Game Room and the pool staff that managed it was really nice and kind. We will think twice about visiting PR again in September, but we would definitely come back to the Vanderbilt and have a grand time once again. 10/10
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Date of stay: February 2022
Rooms
Service
Room Tip: Rooms on the east side are quieter
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kelly J wrote a review Sep 2022
Durham, North Carolina42 contributions17 helpful votes
My stay was booked when Hurricane Fiona was headed towards Puerto Rico. And two days prior to check in, I contacted both the hotel and TripAdvisor to see if I could either get a refund or switch the week of travel. I was told I could switch the week of travel and I received a confirmation email. Mr. Santiago was the manager on duty who authorized me to switch my week. When TripAdvisor reached out to the hotel to rebook the week, the hotel did not honor the terms of the email. By now, hurricane Fiona was eminent and no flights were allowed to Puerto Rico. I received the news on the morning of September 21 that I would lose $1600 if I did not check in by 4 o’clock that day. So I spent the next two days just feeling really horrible about losing that money. Then I get an email saying that TripAdvisor is going to refund all of my money. So five stars for TripAdvisor and 0 stars for the hotel
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Date of stay: September 2022Trip type: Traveled with friends
Room Tip: They will not honor even WRITTEN promises. I would avoid this property.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mqtpyv87 wrote a review Sep 2022
1 contribution2 helpful votes
I stayed at the Condado Vanderbilt for five nights with my girlfriend. From the moment we arrived, there was a giant inflatable rat outside with speakers blasting dialogue about how the hotel exploits its workers. This happens ALL DAY and our room was right next to it. It was highly disruptive to our stay. When we complained, we were told they have no affiliation with the hotel and they couldn't do anything about it. Also they charge you $50 hidden "tariff fees" per day. If i'd know the hotel was going to be $300 more than the original price I would have booked a different hotel. Stay away from this place.
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Date of stay: September 2022
Location
Service
Sleep Quality
Room Tip: Stay away from this place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Sonia A wrote a review Sep 2022
1 contribution
Beautiful Hotel. We really enjoyed our stay in this hotel. The beautiful view and the friendly employees especially Ana at the pool area who was always friendly and fast with our order and recommendations.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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angelo s wrote a review Sep 2022
1 contribution
+1
Where to start ? Booking through American Express FHR was one of the best decisions I could have made, the vacation and experience I had here was amazing , it started with Jeremy checking us in and he was able to detail all the amazing benefits I get , we even got an upgraded room , our entire stay was made amazing by the kind staff , Raul from towels was humble enough to help us no matter the amount of times I switched my seat , always setting up towels for us and leaving a towel to dry , he honestly made the experience at the water based part of the hotel amazing, Jeszel from the Mojoto bar was amazing , he turned out to be full time and his Knowledge and amazing personality made every late night ice cream run worth it. Although the freezer was not working in our room they were able to quickly send someone to help fix the room Yariangel was unable to fix the issue but immediately offered to get another freezer from 9 Floors away! It was also 11pm at night ! If this doesn’t scream amazing customer service then I don’t understand what does ! Christian who works the later shift at the front desk was able to help us fix the freezer issue for me and my partner and it was honestly such an amazing customer service experience. Another quick story about customer service , it was 15 minutes to close and i had a sweet tooth and Gabriel from the taco and tequila restaurant helped us out by sitting us down and even having a whole conversation about iguanas and the beautiful rain forest in the area. The trip concluded with Issacs kindness and staying with us for 30 minutes with our bags while I was checking out. The entire staff was so friendly and I can not ever put a dollar value on that experience , BUT BRING BUG SPRAY
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Matthew Bailey wrote a review Aug 2022
Colorado1 contribution
This was our first time here at this hotel and everything went perfect. From the quick check in to the amazing pools and beach sun to the great restaurants and spa every single staff was fully prepared to offer you the best service posible. Our main hangout was by the infinitiy pool. David and Manuel took great care of us and even offer some great restaurant recommendations. We would love to come back here when we visit PR again.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
Room Tip: Corner suites are large and sunny and are quieter than other areas
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jose M wrote a review Aug 2022
1 contribution
Amazing service!! Views of the ocean were wonderful! Christian was our server, did an amazing job, and gave great recommendations for the area. He went out of his way to make sure we have a great time at the restaurant. The margaritas were so good, we loved our time here.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$401 - $571 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
317
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Frequently Asked Questions about Condado Vanderbilt Hotel
Which popular attractions are close to Condado Vanderbilt Hotel?
Nearby attractions include Casino del Mar at La Concha Resort (0.2 miles), Ashford Avenue (0.1 miles), and Condado Beach (0.2 miles).
What are some of the property amenities at Condado Vanderbilt Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Condado Vanderbilt Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Condado Vanderbilt Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Condado Vanderbilt Hotel?
Yes, parking is available to guests.
What are some restaurants close to Condado Vanderbilt Hotel?
Conveniently located restaurants include Pannes, Kabanas, and Ben & Jerry's Condado.
Are there opportunities to exercise at Condado Vanderbilt Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Condado Vanderbilt Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Condado Vanderbilt Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Condado Vanderbilt Hotel?
Many travelers enjoy visiting Old San Juan (2.7 miles), San Juan National Historic Site (2.9 miles), and Castillo San Felipe del Morro (3.2 miles).
Does Condado Vanderbilt Hotel have any great views?
Yes, guests often enjoy the city view available here.