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Cervantes

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Cervantes
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440 Reviews from our TripAdvisor Community

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Showing 406: English reviews
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 14, 2015 via mobile

Stayed in a really nice suite here, first night in PR. Staff got us all checked in and showed us to our room. Room was huge with two balconies. Street below has some noise but what would you expect with a great central location. Right in the heart of old San Juan. Had an amazing stay, comfy bed. Spent the... More 

Helpful?
2 Thank Kevin D
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Dear Kevin D, Thank you for taking out time to review us and comment about your stay! We truly appreciate you taking notice of our staff, room facilities & location since those are some of our best features. Our main goal is that our guests have the most pleasant stay possible and we are glad to have accomplished it. Check... More 

Fort Worth, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 12, 2015

Stayed 1 night at Cervantes and the hotel was awesome. The people at this little hotel were so nice and helpful. 2 blocks from the Cruise terminal. Great place to stay. Will stay at this hotel again. :)

Helpful?
3 Thank NANA_Sept_2010
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Dear NANA_Sept_2010, Thank you for taking out time to review us and comment about your stay! We truly appreciate you taking notice of our staff & location since those are some of our best features. Our main goal is that our guests have the most pleasant stay possible and we are glad to have accomplished it. Check us online for... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 11, 2015 via mobile

Cute, updated rooms. On the small side but all we needed for one evening. Staff was very friendly and full of information. Ana greeted us and made coffee for breakfast that was great. Continental breakfast could have been better, fruit wasn't ripe or appealing. Great location but don't park right across from the hotel, very expensive and no break for... More 

Helpful?
3 Thank Bristi C
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Dear Thank you for taking out time to review us and comment about your stay! We truly appreciate you taking notice of our staff & location since those are some of our best features. Our main goal is that our guests have the most pleasant stay possible therefore we've been working and improving our continental breakfasts' offer. We'd like to... More 

Nashville, Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 5, 2015

We stayed at this hotel the night before a cruise. Really nice place right in the middle of anything you'd want to see in Old San Juan. Our room and bathroom were spotless. No complaints whatsoever. The staff were very friendly from start to finish. I would stay in this hotel again. For the price of the room it can't... More 

Helpful?
2 Thank TNorangeandwhite
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Dear TNorangeandwhite, Thank you for taking out time to review us and comment about your stay! We truly appreciate your kind words towards our staff & service and room type & facilities since those are some of our best features. Our main goal is that our guests have the most pleasant stay possible and we are glad to have accomplished... More 

The Hague, The Netherlands
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed May 5, 2015

This hotel is located right at the edge of the the Old City, so everything worth visiting is in walking distance. It may not look like much from the street, but once inside there's a Spanish style to the surroundings, which is emphasised by the lovely interior, high celings and wonderful windows in our huge room (number 9, the suite).... More 

Helpful?
2 Thank Roosterdragon
CervantesprGM, General Manager at Cervantes, responded to this review

Dear Roosterdragon: Thank you for taking out time to review us and comment about your stay! We truly appreciate you taking notice of our location and other great features. Even though the noise outside is out of our hands we've been working on this to provide our guests the most pleasant stay. Regards the WIFI connectivity and continental breakfast we've... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 29, 2015

We stayed in room #12 one night after our cruise! We walked with our luggage to the Cervantes which is only a couple blocks from the Carnival pier. Anyone who has ever been to San Juan can tell you it is HOT! We were tired and hot from the walk over. When we arrived Ana informed us our room would... More 

Helpful?
5 Thank Melissa Cristwe... G
CervantesprGM, General Manager at Cervantes, responded to this review

Thank you so much for taking the time to write this great review about your recent stay in one of our beautiful Balcony Rooms. We appreciate the kind words about Ana, she is very thankful you graciously treated her as family, don't ever forget that now you have friends to visit next time you come back to Puerto Rico. We... More 

Jersey CI
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 27, 2015

We stayed here for two nights before boarding our cruise in Puerto Rico. The rooms are a good size, the air con was effective, there was a safe in the room and the bathroom was very nice. The breakfast was of a continental style and very good. A good choice for a short stay. There was also free wifi.

Helpful?
3 Thank Jerseybabe
CervantesprGM, General Manager at Cervantes, responded to this review

Dear Jerseybabe: We appreciate that you took the time to write this review. We're extremely happy that you enjoyed staying with us. Our location is ideal for those looking to explore our city on foot or on the complimentary trolley. The daily complimentary breakfast that we serve our guest features a variety of pastries, yogurt, fruit and good coffee and... More 

Jersey, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 26, 2015

Lovely little hotel on a vibrant street next door to a few restaurant that are perfect for people watching sat outside. We spent 2 night here prior to getting our cruise, very friendly & helpful staff , clean comfortable good size rooms & bathroom, continental breakfast was good especially the croissants . The hotel is very Central for exploring the... More 

Helpful?
1 Thank KayJerseyCI
CervantesprGM, General Manager at Cervantes, responded to this review

Thank you so much for taking out time to review us and comment about your stay! We truly appreciate you taking notice of our location and our delicious croissants. We are also very glad to hear that you had a pleasant stay and that our staff made that possible. Regarding the WIFI connectivity we've also been working hard to meet... More 

Ontario, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 25, 2015 via mobile

We stayed here our first night in PR. The staff is beyond friendly and helpful. Room was huge and clean. Bed was super comfortable. Bathroom was huge and newly renovated. Double sinks, walk in shower with two shower heads, good water pressure and plenty of hot water. AC kicked butt! Kind of noisy, but I found Old San Juan to... More 

Helpful?
2 Thank alimax55
CervantesprGM, General Manager at Cervantes, responded to this review

Dear alimax55, Thank you so much for reviewing us and comment about your stay! We truly appreciate your nice comment about our great staff, we work very hard to make each guest's stay, the best one and it is great to know that our guests notice that. We are also more than happy to hear all your compliments about the... More 

Albuquerque, New Mexico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 25, 2015 via mobile

Typing this in before the pre-dawn glow begins only because I'm up and can't get back to sleep. Rather, I basically never got to sleep at all, certainly not for any particularly continuous stretch. I suppose New Yorkers would be happy here given the constant city sounds just on the other side of your doorway. We're in a room on... More 

Helpful?
1 Thank DairyCreamer
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Dear DairyCreamer, Thank you for taking out time to review us and comment about your stay! We truly appreciate you taking notice of our location and staff since those are some of our best features. Even though the noise outside is out of our hands we've been working on this since our main goal is that our guests have the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
The Cervantes boutique hotel at the gateway to Old San Juan is for sophisticated travelers that appreciate the fine art of hospitality. Inspired by the intimate 'town hotels' of Europe, rooms and elegant suites feature contemporary luxury designed by NoNo Maldonado. Exclusive penthouse suite with private terrace, spa-bath and keyed elevator access. Concierge-level service, free continental breakfast, flat-panel TVs, free Wi-Fi in the Lobby and public parking garages are nearby. Enjoy creative international cuisine at our acclaimed Panza Restaurant. We are 5 minutes away form cruise dock 1,2,3,4. We are in the heart of Old San Juan. ... more   less 

Additional Information about Cervantes

Address: Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $141 - $781 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cervantes 3*
Number of rooms: 12
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Also Known As:
Cervantes Hotel San Juan
Cervantes San Juan
Hotel Style:
#9 Romantic Hotel in San Juan
#10 Family Hotel in San Juan
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