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Cervantes

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Cervantes
Cervantes
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430 Reviews from our TripAdvisor Community

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Showing 398: English reviews
Ponce, Puerto Rico
Level Contributor
35 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

It's was a nice place. The employees has a good attitude with all the guests. Everything you need if they can help you they will. Good experience! Only thing we don't like so much was the parking issue. But everything at the hotel was successful and incredible experience.

Helpful?
Thank Marta515
ulysses
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We got in to San Juan about 8:30pm. After getting our bags headed to the hotel and got there about 9:00.As we were getting bags from the cab they came out and would not let us help. After the easy check in the girl at the desk took us to our room. She let in and waited until we were... More 

Helpful?
1 Thank tatter5354
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 1, 2016

We stayed in OSJ for one night prior to a cruise. Unfortunately the Royal Caribbean ships departing from San Juan dock at the Pan-American pier on the other side of the bay. So for us, the Cervantes was not in walking distance. It would be if your ship leaves from the original cruise docks though. The hotel staff was happy... More 

Helpful?
2 Thank Michael B
New Orleans, Louisiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 24, 2016

We had booked the Cervantes for two days following a Cruise before heading back to the US in April. The hotel is conveniently on the same street as restaurants, shopping and located close to the Cruise Pier. It was just a short walk for us. Welcoming us at the front desk was Marie Hernandez with an ice cold complimentary bottle... More 

Helpful?
2 Thank NewOrleansCruiser
Pompano Beach
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 15, 2016

This hotel is located in Old San Juan within walking distance to the cruise ship docks and all the restaurants and shopping you could need. The facilities were clean and modern. Our room was a little small but it is in an old building and it was still very comfortable and modern. The bathroom was very up-to-date. They offer a... More 

Helpful?
4 Thank Thomas P
Charleston, South Carolina
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 15, 2016

My wife and myself stayed at the Cervantes on May 6, 2016 for a night before a cruise. We had booked a refurbished queen room, so there was nothing exceptional about it, but we weren't expecting any more since it was a one night stop. We had no issues with the size of room, cleanliness, bathroom, noise etc. that others... More 

Helpful?
1 Thank 843Gamecock
Virginia Beach, Virginia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 12, 2016

My husband and I were looking forward to staying here based on the reviews. That was until the mess they put us through. I booked our room for our June stay in March and was told our card would be charged when we checked in. Early May our card was charged for our room. I called and asked why and... More 

Helpful?
2 Thank Jillian C
Morris
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 11, 2016

We stayed here before our cruise. It was the perfect location. It was within walking distance of the port. The staff was very helpful. They recommended restaurants and other sites. Everything about our stay was very good. We would stay here again.

Helpful?
1 Thank mspamela320
Boston, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 3, 2016

Our room was incredibly large and absolutely beautiful. We especially enjoyed stepping out on the balcony, overlooking Old San Juan. We found that the noise spoken about in many reviews was not an issue for us as it was pretty standard street noise. If you reside in a medium or large city back home, it probably will not bother you... More 

Helpful?
2 Thank NedaJones
Nesbit, Mississippi
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed May 2, 2016

Hotel in Old San Juan PR good location to have access to good Restaurants and stores such as Marshalls. Not the best location if taking a cruise out of the Pan Am cruise terminal. The close hotels to the Pan Am cruise terminal are the Hyatt and Sheraton Casinio. The Cervantes rooms are exceptionally small the closet is somewhat comical... More 

Helpful?
Thank dlivin0601
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
The Cervantes boutique hotel at the gateway to Old San Juan is for sophisticated travelers that appreciate the fine art of hospitality. Inspired by the intimate 'town hotels' of Europe, rooms and elegant suites feature contemporary luxury designed by NoNo Maldonado. Exclusive penthouse suite with private terrace, spa-bath and keyed elevator access. Concierge-level service, free continental breakfast, flat-panel TVs, free Wi-Fi in the Lobby and public parking garages are nearby. Enjoy creative international cuisine at our acclaimed Panza Restaurant. We are 5 minutes away form cruise dock 1,2,3,4. We are in the heart of Old San Juan. ... more   less 

Additional Information about Cervantes

Address: Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $125 - $552 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cervantes 3*
Number of rooms: 12
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Also Known As:
Cervantes Hotel San Juan
Cervantes San Juan
Hotel Style:
#9 Romantic Hotel in San Juan
#10 Family Hotel in San Juan
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