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Cervantes

532 reviews
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Traveler (241)
Room & Suite (240)
Dining (36)
Overview
  • Excellent47%
  • Very good32%
  • Average9%
  • Poor6%
  • Terrible6%
Travelers talk about
“old san juan”(244 reviews)
“gave us a map”(8 reviews)
Free Internet
Breakfast included
Air Conditioning
Non-Smoking Rooms
Suites
Concierge
Housekeeping
3.0 Star Hotel
All hotel details
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Reviews (532)Write a Review
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All reviewsold san juancontinental breakfastgave us a mapstreet noisejunior suitetrolley stopyogurtpuerto ricowithin walking distancecruise terminalbring earplugsfree trolleycute hotelthe hotel staffcomfy bedtaxi standstandard room
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1 - 5 of 486 reviews
Reviewed December 6, 2017

My hubby and I have stayed at this hotel a few times and we're due to stay in Nov 17 when the hurricanes hit the islands and San Juan we had flights and hotels booked when the flights and hotels started to cancel it was...More

6  Thank travelbugg32016
Reviewed September 27, 2017

Chateaux Cervantes is ideally located at the foot of town. Absolutely everything is in walking distance. We had the Junior suite which was quite spacious . The washroom was very much of a "spa"...very large , all marble with plenty of hot water. Parking was...More

1  Thank Chris O
Reviewed September 18, 2017

We excitedly entered the lobby at 7pm to check in after traveling for 16 hours. We were exhausted and tired but really looking forward to the cruise in the morning. The desk employees informed us that our room wasn't available anymore due to a faulty...More

3  Thank shanley2017
Reviewed September 17, 2017

This hotel is in a prime location which is about all it has going for it, that and the cheap price. Cervantes felt like an old dark musty property whose doors hadn't been opened for years. The musty smell literally hits you in the face...More

1  Thank Kerri U
Reviewed September 17, 2017 via mobile

Hotel Cervantes was no disappointment. Quite the contrary it was pleasant, comfortable quiet and the location was excellent. We stayed in the penthouse suite which is serviced by a keyed elevator right to the room. The suite was very large and open,with a sunny terrace....More

Thank Simon R
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Internet
Breakfast included
Hotel Amenities
Concierge
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
$120 - $975 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in San Juan
#9 Family Hotel in San Juan
Room types
Non-Smoking Rooms, Suites
Details
Price range
$120 - $975 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in San Juan
#9 Family Hotel in San Juan
Room types
Non-Smoking Rooms, Suites
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Traveler (241)
Room & Suite (240)
Dining (36)
Pool & Beach (1)
Hotel & Grounds (136)
Bathroom (27)
Business Center & Event Rooms (1)
Questions & Answers
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Jesse E
January 15, 2018|
Answer
Response from LuceaHanover | Reviewed this property |
I was there on Christmas Day 2017. The hotel is closed. Permanently. No signs on the door. Nothing.
1
Vote
trip1mn
December 5, 2017|
AnswerShow all 4 answers
Response from Simon R | Reviewed this property |
I’m thinking they are not open primarily because there are only two reviews on trip advisor following my stay on 17Sept which was three days prior to the hurricane. I also note no bookings being offered by the usual travel... More
1
Vote
Doug M
November 25, 2017|
AnswerShow all 3 answers
Response from lindsvel1 | Reviewed this property |
I have no idea, we went in July prior to the storm. I work w someone that is from PR and all of her family is currently there. About 60% of the island now has power but it was devastatingly impacted from the hurricane. I... More
1
Vote
Room Tips
"Get to know the owner who hangs out in the restaurant."
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"Quieter rooms are in the back but face the street behind and trash pick up is noisy."
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"Ask for Room 9!!!!"
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"I would try out the suites."
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