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Courtyard San Juan Miramar

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Courtyard San Juan Miramar
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906 Reviews from our TripAdvisor Community

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Showing 842: English reviews
San Diego, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed here on our last night in PR in order to be close to the airport. So please understand that we weren't expecting anything extravagant, just a place to sleep. The hotel has one tiny elevator. We walked into our room and it smelled like old cigarette smoke and farts. I'm a smoker and I thought it was overpowering... More 

Helpful?
Thank Lauralee0491
CYGMSJUMR, General Manager at Courtyard San Juan Miramar, responded to this review

Buenos dias Lauralee0491, It is unfortunate that we were not aware of your experience during your stay. This would had given us the opportunity to investigate and take corrective actions of your complain. If you can please send me your reservation information via email, with this I can investigate further. Gracias, Johanna Garay- Ojeda General Manager j.garay@courtyard.com More 

Orlando, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

I well tell all my friends how wonderful and polite everyone is at your hotel. They made us feel like family and where very informed with everything in the city of San Juan. The rooms where very clean and comfortable.

Review collected in partnership with this hotel

Helpful?
Thank haroldv446
CYGMSJUMR, General Manager at Courtyard San Juan Miramar, responded to this review

Saludos haroldv446, Thank you for this great review! Johanna More 

Hebburn, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Arrived just after 10 and given a room straight away. Lovely room near lift which was quiet. Hotel lovely and clean and a quiet ambience. Staff were really helpful. Had breakfast in the restaurant which was reasonably priced with a good selection of food. Handy place for restaurants and local bus, 75 cents into Old San Juan. Facility in lobby... More 

Helpful?
Thank Joan_K315
CYGMSJUMR, General Manager at Courtyard San Juan Miramar, responded to this review

Buenos días, Great description of our area! It was great having you with us and hope to see you all soon. Gracias, Johanna Garay- Ojeda j.garay@courtyard.com More 

Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is a Courtyard so no luxury, just what you need to sleep, a clean bed and bathroom. Restaurant downstairs is good. The remarkable thing in the hotel is service: everybody is so friendly and responsive really above average. Location is good as well, near Condado and good restaurants walking distance like La Casita de Miramar

Helpful?
1 Thank Boris B
Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent service, thank you Jimmy for making us feel more then welcome and at home, beautiful private chilling pool with blue inner light's (so relaxing and even romatic). And very comfortable beds!!!!

Review collected in partnership with this hotel

Helpful?
Thank Leis D
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hola Jenisse, I wanted to thank you for your unselfish assistance, when you and your daughter ,were out jogging, and came upon my bicycle accident..just in time! I thank God too..and ask him to bless you extra for it! Sorry, It took me a few weeks to get back over there with the gifts , but not to worry...I am... More 

Helpful?
Thank Steven K
CYGMSJUMR, General Manager at Courtyard San Juan Miramar, responded to this review

Saludos Steven K, I know, Jenisse is awesome!!! It’s a pleasure to have her as part of our Courtyard family. I’m glad you are better and hope to see you around soon. Always at your service, Johanna Garay- Ojeda General Manager j.garay@courtyard.com More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in the hotel for 3 night. The bed is not good. Housekeeping service is slow, at 3:00 PM the room is still not clean. There is only one elevator. If you go to the bar at 3:00 PM there is nobody to prepare a drink for you. One night, at midnight the next room had like a party... More 

Helpful?
Thank Olga F
CYGMSJUMR, General Manager at Courtyard San Juan Miramar, responded to this review

Buenos días Olga F, Thank you for your review and for staying with us. First of all, I wanted to apologize for the experience you had during your recent stay. Even though it is not a brand standard, our maid’s priority is to do all occupied guest rooms during the morning. We do have housekeeping service until 5:00 PM and... More 

Pompano Beach, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Clean hotel and helpful staff. Hotel near all tourists attraction also near the airport and located in a safe area. Great location. There's onsite restaurant and plenty restaurants and bars near by. Highly recommended!!!

Review collected in partnership with this hotel

Helpful?
1 Thank lilsandram
CYGMSJUMR, General Manager at Courtyard San Juan Miramar, responded to this review

Buenas tardes lilsandram, Thank you so much for your comments... Johanna Garay- Ojeda General Manager j.garay@courtyard.com More 

Chandler, Arizona
1 review
1 of 5 stars Reviewed 4 weeks ago

First day no water for a couple of hours; then no hot water; then asked about extending my time there was told don't worry we'll take car of you; Rate increased by $60.00; then they charge you valet parking no self parking; if you eat the hotels restaurant you receive at discount they said no then yes and finally no;

Review collected in partnership with this hotel

Helpful?
Thank P6766QXmariav
CYGMSJUMR, General Manager at Courtyard San Juan Miramar, responded to this review

Buenos días P6766QXmariav, Can you please contact me 787-721-7400 Ext. 5537 or email j.garay@courtyard.com. I would like to look up your reservation, I do not understand why we would increase your rate. There has to be a misunderstanding and I’ll like to clarify. I’ll be waiting for your information. Gracias, Johanna Garay- Ojeda General Manager j.garay@courtyard.com More 

Culebra, Puerto Rico
1 review
4 of 5 stars Reviewed 4 weeks ago

Great experience. The entire staff was wonderful, professional and met our every need. Did not have time to go to the restaurants, but we will next time! The room was super clean and beds very comfortable.

Review collected in partnership with this hotel

Helpful?
Thank Harbour_View_Owner
CYGMSJUMR, General Manager at Courtyard San Juan Miramar, responded to this review

Saludos Harbour_View_Owner, Thank you for staying with us!!! Johanna Garay- Ojeda General Manager j.garay@courtyard.com More 

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Hotel Miramar
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#16 of 46 in San Juan
3.5 of 5 stars 732 reviews
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
We strive for understanding our guests business and leisure needs providing them with the essential amenities that will ensure their satisfaction. Guestrooms with panoramic city and Condado Bay views that will allow our guests to be comfortable and productive at the same time. ... more   less 

Additional Information about Courtyard San Juan Miramar

Address: 801 Ave Ponce de Leon, San Juan 00907-3326, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $110 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Juan Miramar 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Courtyard By Marriott San Juan Miramar Hotel San Juan
San Juan Courtyard
Hotel Style:
#6 Business Hotel in San Juan
#12 Family Hotel in San Juan
#14 Romantic Hotel in San Juan
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