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Hotel Plaza De Armas Old San Juan

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Hotel Plaza De Armas Old San Juan
Hotel Plaza De Armas Old San Juan
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907 Reviews from our TripAdvisor Community

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Showing 804: English reviews
San Diego, California
Level Contributor
6 reviews
3 of 5 stars Reviewed 2 weeks ago

We started the experience of this hotel on a bad note. We requested to have early check in, and were told that if we come any time after 12, they can try to accomodate us. We arrived at 1:30pm (check-in is at 3pm), and were told that the room is ready but their system was down and thus they can't... More 

Helpful?
Thank 1lostraveler
Tatiana A, Guest Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

We are sorry for your unsatisfaction. None the less, there is a detailed description of all the rooms and their ameneties. As in for the check- in, yes, we really do apologize for the system failure but it was a situation completely out of our hands but thank you for taking the time to review your stay with us. More 

Atlanta, Georgia
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 21, 2016 via mobile

No need for a car, walk everywhere. Parking was a challenge to say the least. And We had a room overlooking the plaza. Very nice! It had Furnishing and character of a small local hotel. Simple and all we needed for a short stay before exploring the island.

Helpful?
1 Thank CreoleMo
Tatiana A, Guest Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

Thank you for reviewing your stay at our property! Consider us in the future on your next stay in the island :) More 

New York City, New York
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 4, 2016

Great Great Location if your not looking for instant access to beaches or clubs. It's for the tourist who prefer to have access to the modern world but decide to stay in the past! It's Literally in the heart meaning you don't really have to rent a car if your a walker like myself, Food is literally connected to the... More 

Helpful?
1 Thank TheGlobalGrassHopper
Tatiana A, Guest Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

Thank you, Global Grass Hopper, for taking the time to review your stay at our property :) It is always great to have a frequent traveler's point of view and especially one that clearly has the mind set to not stay in the room and go out to explore our great surroundings (I agree, we do have the best location)... More 

Orange County, California
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 2, 2016 via mobile

Your room will not have windows and might resemble a jail cell ... But at least in jail you get hot water - unless you call the front desk in your cell phone and they come up and show you the hot water "trick" We love hotels "off the beaten path" but this hotel is just BEAT! Great location but... More 

Helpful?
3 Thank Heather O
Tatiana A, Guest Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

Thank you for taking the time to review your stay with us, there is a detailed description of the rooms in all online sites so you know what to expect beforehand. As in the hot water situation, we DO have hot water in all the rooms, your situation was out of the usual but thank you once again for your... More 

Travelers are raving about these San Juan hotels

Watebury
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 30, 2016 via mobile

This hotel are in great location old San Juan. I had a good checkin the guy was nice person with us. I find a great deal for 5 ppl the room was a big n clean. They only thing smell like old because everything inside is old fashion that why smell old but it's fine for me. I have a... More 

Helpful?
Thank Morena1980
Tatiana A, Public Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

Thank you for reviewing your stay with us and we hope you will consider a future stay with us. More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 30, 2016 via mobile

The location was great. Everything was walking distance from the hotel. I got a suite, the room was very small. If your are not planning on staying in the hotel all day, then I would suggest to book this hotel. If you are planning on lounging all day, I'd suggest to book a better hotel. Everyday at 5am I would... More 

Helpful?
Thank Astrid_bg
Tatiana A, Public Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

thank you for reviewing your stay with us. Hopefully you will consider us in the future for any breif stay in the old city of San Juan. More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 20, 2016 via mobile

Let me start with what I loved. Great location in Old San Juan. There's a free trolley stop right in front of the hotel and across the street is a square with lots of free entertainment. The staff is some of the friendliest and most helpful I've come across in my travels. Which is why it pains me to write... More 

Helpful?
2 Thank Lorihstcroix
Tatiana A, Public Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

First of all, thank you for taking the time to review your stay at our property. We are extremely proud of our location and our employees. We are constantly working in fixing up the hotel, its not just about "buckling up" and spend some money, we are a historical building and due to that there are some limitations on what... More 

San Diego, California
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 12, 2016

This is not for the luxury traveler, but for the traveler who is willing to sacrifice comfort in exchange of a one of a kind experience. The hotel is from the 1800's, it was a lovely elevator that dates from that time and of course is not fast, but it will get you to your floor. Some of the rooms... More 

Helpful?
1 Thank Ileana C
Tatiana A, Guest Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

Happy to hear you had a great time at our property in in Old San Juan, we truly have a great location and an excellent staff, we hope you will consider a future stay with us! More 

Port Saint Lucie, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 31, 2016

If you expect chocolate on your pillow, this is not the place. Old hotel with cool but very slow elevator that may fit 3 people. No phones, A/C rubs constantly, no thermostat. Hallways are hot, and wifi only works for n lobby. 😢 We had no hot water in our room, lukewarm...Free trolley stop right in front for easy access... More 

Helpful?
1 Thank dmzfla
Luis A, Public Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

thank you for taking the time to review your stay with us. As for the hot water, did you inform the front desk about this situation? More 

Auckland Region, New Zealand
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 29, 2016

3 of us (from Australia & NZ) stayed in April for 2 nights pre cruise. It was our second stay at Hotel Plaza de Armas. Hotel room spacious (2nd floor) with balcony overlooking square. No complaints at all and would certainly recommend.

Helpful?
1 Thank Val S
Luis A, Guest Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

Thank you for taking the time to review your stay with us! We are happy to hear that you enjoyed your stay and would recommend us. More 

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Amenities

Highlights
  • Free Internet
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Welcome to Hotel Plaza De Armas, located in the colonial district of San Juan, Puerto Rico. Hotel Plaza De Armas is for travelers looking to be in the center of Old San Juan. Hotel Plaza de Armas is a delightfully captivating colonial style hotel in the heart of picturesque Old San Juan, a city as rich in history as it is in culture. The colonial building features its unique and renowned antique elevator true to its history. In every direction you can find world-class shopping, dining and entertainment. Our completely unique location highlights spectacular views of the Plaza De Armas and puts you mere cobblestones away from 16th century Spanish fortresses, fascinating museums and art galleries. The modest standard rooms have no windows, excellent for a good night sleep. Suites overlook the city hall and Plaza de Armas. Hotel Plaza De Armas also offers high-speed Internet access in all common areas of the property. Even though everything is at walking distance, we have a trolley stop right outside our door and a taxi line across from the hotel .We look forward to your stay at Hotel Plaza De Armas! ... more   less 

Additional Information about Hotel Plaza De Armas Old San Juan

Address: 202 Calle San Jose | Old San Juan, San Juan 00925-3510, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $87 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Plaza De Armas Old San Juan 2*
Number of rooms: 51
Reservation Options:
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Also Known As:
Howard Johnson Plaza De Armas
Howard Johnson San Juan
Howard Johnson Old San Juan
San Juan Howard Johnson
Hotel Style:
#3 Best Value Hotel in San Juan
#13 Romantic Hotel in San Juan
#14 Family Hotel in San Juan
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