We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Puerto Rico
More
    Help Center

    Hotel Plaza De Armas Old San Juan

    962 reviews
    #29 of 48 Hotels in San Juan
    Save
    Share
    202 Calle San Jose | Old San Juan, San Juan 00925-3510, Puerto Rico
    Lowest prices for your stay
    Check In— / — / —
    Check Out— / — / —
    1 room, 2 adults, 0 children12
    Book with us!
    $96
    View Deal
    Travelocity
    Expedia.com
    Orbitz.com
    HotelQuickly
    Hotwire.com
    View deals
    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    TripAdvisor
    $96
    Travelocity
    Expedia.com
    Orbitz.com
    HotelQuickly
    Hotwire.com
    View deals
    Collapse deals
    All photos (478) 478
    Full view
    Traveler (213)
    Room & Suite (256)
    Dining (2)
    Overview
    3.5
    962 reviews
    • Excellent27%
    • Very good37%
    • Average20%
    • Poor8%
    • Terrible8%
    Travelers talk about
    “great location”(187 reviews)
    “old san juan”(460 reviews)
    “small elevator”(9 reviews)
    202 Calle San Jose | Old San Juan, San Juan 00925-3510, Puerto Rico See on map
    AMENITIES
    Free Internet
    Air Conditioning
    Non-Smoking Hotel
    Multilingual Staff
    Free Parking
    Breakfast included
    2 Star accommodation
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
    Standard Room
    Getting you more information on this room More
    Free Cancellation
    Book now, pay at stay!
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from $96.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all San Juan hotels with availability
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "81cef84d7e8c4dca9afa5f6e1a2dc67f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":268431,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[72123141],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":9,"year":2018},"checkout":{"day":4,"month":9,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":96,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"81cef84d7e8c4dca9afa5f6e1a2dc67f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":96,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":96,"highestMetaPriceDisplay":-1,"hotelName":"Hotel Plaza De Armas Old San Juan","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjgxY2VmODRkN2U4YzRkY2E5YWZhNWY2ZTFhMmRjNjdmIiwiQUlLIjoiNzM4YTc3NDI1OTY0NDhkMWJiZTNlNTQ5YjJkZWM0NzUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "09/03/2018", "checkOut": "09/04/2018", "lowestPrice": "$96", "hasDates": true, "hacComplete": false, "contentIdMappings": {"72123141":"TingoIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Reviews (962)
    Write a Review
    Filter reviews
    849 results
    Traveler rating
    224
    313
    173
    71
    68
    Traveler type
    Time of year
    LanguageEnglish
    More languages
    224
    313
    173
    71
    68
    Show reviews that mention
    All reviewsgreat locationold san juansmall elevatorwalking distanceel morrofew blocksthird floorcruisepharmacy
    FilterEnglish
    Updating list...
    1 - 5 of 849 reviews
    Reviewed April 26, 2018
    Great Hotel, terrible booking experience from Agoda.com

    Even though we had a Booking Confirmation from Agoda.com, the hotel was closed for renovations when we got there. The owner was there and felt awful for us and got on the phone to find us a place and eventually found one in old San...More

    1  Thank MarcODAT
    Reviewed September 30, 2017
    Location is perfect for a quick tour of Old San Juan - Friendly staff!

    Hotel is located right in the heart of old San Juan. Staff is very helpful and friendly! Room was clean. It's not the Hilton, but it's also half the price. Would stay again if ever in this area. Taxis are available right in front of...More

    2  Thank Ed M
    Response from Tatiana A, Manager at Hotel Plaza De Armas Old San JuanResponded October 6, 2017

    Thank you for reviewing your stay with! Consider us in the future on your next visit to Puerto Rico.

    Reviewed September 20, 2017
    Great Location

    This hotel is in a great location in Old San Juan, which is sometimes hard to gauge before actually arriving to the city. It is right next door to the beautiful Plaza de Armas, near some great food options, and since it is relatively in...More

    Thank Kevin K
    Reviewed September 17, 2017 via mobile
    Well located

    Hotel staff was very friendly and helpful. Excellent location. However, they have several areas of opportunity: (1) the towels were so old they did not dry; (2) the bed sheet and bolster were filled with hair - from other guests; (3) the wi-fi signal in...More

    2  Thank Joel R
    Response from Tatiana A, Manager at Hotel Plaza De Armas Old San JuanResponded September 18, 2017

    Thank you for taking the time to review your stay with us. We are currently taking stricter measures with our room attendants due to the amount of complaints. As for the wifi signal, we are well aware of its signal strength, for that reason it...More

    Reviewed August 21, 2017 via mobile
    BEDBUGS

    Got the room on August 20th,2017. Decided to take a nap before I kept exploring Puerto Rico. Woke up within an hour of falling asleep why? Because the bed was infested with bed bugs. I do not usually write reviews but please think twice before...More

    2  Thank taniainmaculada
    Response from Tatiana A, Manager at Hotel Plaza De Armas Old San JuanResponded August 30, 2017

    We take these situations extremely serious and we have to make sure the bugs you claim were there, were in fact still there. With that said, we are truly sorry for your experience and by no means was it a usual one. Every one of...More

    View more reviews
    123456…170
    About
    Amenities
    Top amenities
    Free Internet
    Hotel Amenities
    Multilingual Staff
    Non-Smoking Hotel
    Room amenities
    Air Conditioning
    Details
    Price range
    $120 - $159 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 Centrally Located Hotel in San Juan
    #5 Historic Hotel Hotel in San Juan
    #10 Quiet Hotel in San Juan
    #25 Mid-range Hotel in San Juan
    Room types
    Non-Smoking Rooms
    Details
    Price range
    $120 - $159 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 Centrally Located Hotel in San Juan
    #5 Historic Hotel Hotel in San Juan
    #10 Quiet Hotel in San Juan
    #25 Mid-range Hotel in San Juan
    Room types
    Non-Smoking Rooms
    Show More
    Show Less
    Add Photo Photos
    All photos (478) 478
    Full view
    Traveler (213)
    Room & Suite (256)
    Dining (2)
    See all
    Questions & Answers
    Ask a question
    See all 21 questions
    joey h
    April 12, 2018|
    Answer
    Response from Tatiana A | Property representative |
    no. If your question regards an upcoming reservation, the hotel has remained closed after the hurricane and you must contact your booking agency.
    0
    Votes
    tinaparrotthead
    October 15, 2017|
    AnswerShow all 2 answers
    Response from Tatiana A | Property representative |
    We are temporarily closed until further notice, sorry for the inconvenience.
    0
    Votes
    JeffAsher
    October 8, 2017|
    AnswerShow all 2 answers
    Response from Val S | Reviewed this property |
    I would suggest phoning the hotel also. I would return in a heart beat if the hotel was open. Just love Puerto Rico and Old San Juan in particular. Happy travels and best of luck. Val.
    0
    Votes
    1234567
    Room Tips
    "Don't use Agoda.com"
    Read review
    "Ask for the king room on the second floor overlooking the street"
    Read review
    "The room I was in was very quiet. I didn't hear much noise at all. Ask for a room with a window. It does..."
    Read review
    "For cruisers, I recommend the San Juan Airport Hotel. The location is good but the people in area are not"
    Read review
    Show More
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing