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Comfort Inn

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Comfort Inn
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293 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Level Contributor
6 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

They have decent breakfast and their AC is on point. Although if you turn it off, it gets really humid and wet in the room. Their elevators are scary and there is no shower door. On our last morning, there was construction going on next door. 8am and we heard bangs, scratches on the wall and really loud men. We... More 

Helpful?
Thank J R
BAYAMON
Level Contributor
11 reviews
8 hotel reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

Cons: The corridor near our room had a smell like paint. We though it will go away but the odor stayed. The pool was very deep, 5 ft to 8 ft, not for relaxing. Breakfast was good but the dinner room was uncomfortable. The parking was only for a few cars so you would need to park in a private... More 

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Thank JONATHAN M
Dallas, Texas
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall the hotel was good. Pros - great location within walking distance of beach, restaurants, bars, casino. Comfortable bed, clean room. Recently renovated. Very nice staff and very helpful. Cons - swimming pool was totally gross. People should not have been allowed to swim in it. Was told it wasn't cleaned because too many people were in it the day... More 

Helpful?
Thank 500gaild
2 reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

I stay for a weekend getaway and the Hotel is very nice. Specially the attentions from Cristina the front desk girl!!! The breakfast was nice!!! Room was ok!!! So many things to do arround you can walk to the beach, good restaurants or try your lucky at the Casino del Mar in la Cocha Resort!!!

Helpful?
Thank Osvaldo B
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 11, 2016

Spacious room, Great View. Wonderful Staff ( Thanks a Million to Amber, House keeping Sup. , Cristina ,front desk, Power ,House man, Mercedes, House keeper , Nora, Front desk agent) . Great Hot Breakfast. Service rendered excellent! Closer to the beach and restaurants. The Viejo Sam Juan 10 minutes driving distance..

Helpful?
1 Thank Rivera R
Columbus, Ohio, United States
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 26, 2016 via mobile

We stayed at Comfort Inn San Juan for one night before our Royal Caribbean cruise. The hotel is almost done being remodeled and it was a pleasant stay. The elevators made us a bit nervous and they were quite small but they worked just fine. The front desk girl who checked us in was very friendly and super helpful when... More 

Helpful?
1 Thank Bri U
Comfort Inn S, General Manager at Comfort Inn, responded to this review

Dear Bri U: Thank you very much for sharing your review with us regarding your recent and for your kind comments about our staff. It is always our pleasure serving our guest we hope to see you in a near future. Regards, Comfort Inn San Juan More 

1 review
5 of 5 stars Reviewed June 24, 2016 via mobile

Best 4 days getaway with my daughter. As soon as i got back home- i made my next reservations to go back. All the staffs were vere polite and helpful. The DM joel even took his time to drive us to the nearest cashier. The breakfast was the best. I was very very pleased. Thanks to all the staff for... More 

Helpful?
Thank Gladys V
Missouri
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 8, 2016

Our travel agent booked this location to stay prior to boarding for a cruise. It wasn't what I expected or what we were accustomed to, but it served its purpose. Our room was decent. Not the cleanest. The front desk ladies were very rattled by having a large group arrive all at once. It took almost an hour to get... More 

Helpful?
Thank LSSJ
Kingsport, Tennessee
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 29, 2016

Staff excellent very helpful good place to stay before cruise food and shopping nearby old building but being updated good value for the stay! Also room very clean did I mention staff at front desk great

Helpful?
1 Thank Tina S
Comfort Inn S, Front Desk at Comfort Inn, responded to this review

Dear Tina S: Thank you very much for sharing your review with us regarding your recent stay at the Comfort Inn San Juan. Our employees are our best assets and it is always our pleasure to serve our guests. We hope that your cruise was also a great experience and that we see you again in a near future. Regards More 

Fajardo, Puerto Rico
1 review
1 of 5 stars Reviewed May 23, 2016

Worst stay ever. The bathroom floor was a mess, we had a shower and the bathroom floor got all wet, we had a mess. The towels were dirty. The staff did not speak professionally, there were talking to each other while we were waiting, they had dirty uniforms on, disgusting. And to complete they charged us double for our stay... More 

Helpful?
Thank romgaby1
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Comfort Inn

Address: 6 Calle Clemenceau | Condado, San Juan 00907-1608, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $86 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 50
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Also Known As:
Comfort Hotel San Juan
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