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Best Western Plus Condado Palm Inn & Suites

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Traveler (566)
Room & Suite (362)
Pool & Beach (71)
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Overview
  • Excellent44%
  • Very good36%
  • Average14%
  • Poor4%
  • Terrible2%
Travelers talk about
“north tower”(53 reviews)
“across the street”(213 reviews)
“jean paul”(16 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,734)
There are newer reviews for Best Western Plus Condado Palm Inn & Suites
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All reviewsnorth toweracross the streetjean paulfront deskpuerto ricoold san juanfree breakfastyogurtpartial ocean viewthe breakfast areaking suiteshort walk to the beachhigher floorwithin walking distancebus stopthe general managerashford avenue
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71 - 75 of 1,441 reviews
Reviewed November 13, 2017

Stayed here one night prior to departing on a cruise. Due to hurricane destruction, the entire hotel was running on generator power for electricity, AC, WiFi, etc. so supposed we should consider ourselves lucky to have found a room at all. Room was tiny/cramped with...More

Thank highlandbride
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded November 14, 2017

Thank you for staying with us and taking the time to wirte a review. We are glad that you enjoyed our location and in room amenities. I will personally discuss your review with our staffas our goal is always 100% guest satisfaction. For our best...More

Reviewed November 12, 2017 via mobile

After our first two reservations were cancelled we were lucky to be able to land a room at the Best Western Condado. There are still hotel's in the area that do not have full electricity but this hotel does. The price was more than others...More

1  Thank vfergv
Reviewed November 11, 2017

Although San Juan was have a hard time we found the Best Western Plus Condado Palm Inn & Suites up to the task. They have a large generator which runs the AC and has great Internet service. Will be staying here again after our cruise...More

Review collected in partnership with Best Western
2  Thank harveyrogalsky
Reviewed November 9, 2017

I stayed recently at the Condado Palm in San Juan and was pleasantly surprised. I've stayed in Best Westerns before but this one had more of a modern and upscale feel than I attribute to that brand. The location was in the middle of Condado...More

Thank 65eduardo
Reviewed November 8, 2017 via mobile

I was one of the lucky ones that could stay at the CONDADO PALM BEST WESTERN PLUS just after Hurricane Maria hit the island. The CONDADO PALM was one of the few hotels in San Juan working full time and without interruptions during the blackout...More

3  Thank TRUTHANDONLYBUT
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded November 9, 2017

Thank you for staying with us and taking the time to review the stay. It was a pleasure having you with us. As you mention, The Condado Palm is open for business. We are fully operational. Shops and Restaurants in San Juan have begun to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Bar/Lounge
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
$139 - $381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in San Juan
#7 Family Hotel in San Juan
#7 Business Hotel in San Juan
#10 Romantic Hotel in San Juan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$139 - $381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in San Juan
#7 Family Hotel in San Juan
#7 Business Hotel in San Juan
#10 Romantic Hotel in San Juan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (566)
Room & Suite (362)
Pool & Beach (71)
Dining (44)
Amenities (19)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Robert G
March 26, 2018|
AnswerShow all 8 answers
Response from Henry N | Property representative |
Hi Robert, Thank you for booking with us. There taxis readily available at the airport and hotel. The ride from the airport is $19 and to the docks it is $15. Both trips an additional charge of $1 per bag. We look forward to... More
1
Vote
sunshinelover59
February 6, 2018|
AnswerShow all 5 answers
Response from Henry N | Property representative |
Hi, A taxi from the airport to the hotel is $19 plus a dollar per bag. To the docks it is about $15 plus a dollar per bag. We look forward to your visit!! Henry Neumann, GM
2
Votes
triplover35
January 3, 2018|
AnswerShow all 2 answers
Response from Henry N | Property representative |
Thank you for the question. We have power, most of San Juan already does. We will not cancelled your reservation, as long as it is guaranteed with a valid credit card. We look forward to your visit!! Henry Neumann General... More
0
Votes
Room Tips
"I would ask for first tower facing Ashford blvd"
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"We were in the north tower and had a partial view of the ocean. Our room had a nice balcony."
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"Pay extra for the ocean view king suite!"
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"One that does not face the street: it canget a little noisy."
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